imovr EMMA User manual

INSTALLATION MANUAL
Electric Multi-Monitor Arm
EMMA

2
PRE-INSTALLATION
Before You Begin
Congratulations on being one of the first customers in the world to receive the new iMovR EMMA Electric Multi-Display Monitor Arm! This is an early-
release version of the EMMA installation manual for single-row installations. Dual-row installations will be included in the next update of this manual.
Before beginning the installation of your EMMA Electric Multi-Monitor Arm, please review all of the Safety Precautions (on page 4). Failure to follow these
instructions may result in equipment damage or injury, and/or void the warranty.
We also suggest that you thoroughly review the Pre-Installation Guidance below to find useful information that will help you save time in the assembly
process and gain maximum performance and stability from your EMMA.
• Pull your desk away from the wall to install the EMMA and attach all your monitors to the system. Once you have completed the installation
of the EMMA array, remove your monitors (the quick release brackets make this very quick and easy to do) in order to lighten the load on your
desk and move your desk back towards the desired position against the wall.
• Each VESA mount can support a device of up to 20 lbs, or 25 lbs if using a Heavy Duty Support Collar. The center VESA mount on each row
can support heavier monitors when using the optional Heavy Duty Support Collar, which locks out the tilting function of the VESA mount. The
weight limit for this collar is therefore the practical limit of the lifting column itself, i.e. 150 lbs for all the equipment mounted to the EMMA.
• All wood desktops will exhibit some bowing with a heavy load of monitors and other equipment, especially desktops greater than 60” in
width. If your desktop flexes excessively after installing the EMMA and all of your devices. iMovR oers an under-desk stiening bar that can
be used on desktops of 77” or greater to reduce or eliminate bowing.
• The plastic quick-mount brackets may not work with all monitors. For example, some monitors have their VESA attachment areas inset into
the back of the unit, with insuicient clearance to accommodate the quick-mount brackets. It is okay to discard the brackets and mount your
monitors directly to the VESA mounts.
• To reduce shaking of the monitors if the desk is bumped or when the EMMA is in motion, consider removing the plastic quick-mount brackets
and installing the monitors directly to the VESA mounts. If excessive shaking of the entire display array is noticed it may be necessary to
tighten down all adjustment points.
• Because of the weight that the EMMA can hold, the edge clamp may leave visible impressions in softer surfaces, such as natural solid wood,
if ever removed or repositioned. Glue residue also may be visible but is easy to clean o.
• Alternate desktop thickness: The Clamping Bracket is pre-assembled to fit on desktops that are under 1.5” thick. Should you need to
change the clamp spacing to accommodate a dierent thickness of desktop there are four sets of holes to choose from in the bracket plate.
You’ll want to ideally leave yourself a half-inch or less space gap between the bottom of the desktop and the Clamping Bracket with Desk
Protector Plate. Follow these steps to adjust the bracket:
1. Remove the two bolts attaching the Clamping Bracket to the Lifting Column
2. Select the right holes for your desk thickness by measuring the thickness of your desk, plus no more than a half-inch gap.
3. Reattach the Clamping Bracket by screwing the two bolts back into the base of the Lifting Column.
4. For very thick desk surfaces - you can invert the Clamping Bracket
• ! Important Note on thickness and strength of desktops ! All iMovR 1 ⅛” desktops are strong enough to hold the EMMA with the maximum
6 monitors attached maximum total weight 150lbs. iMovR ¾” tops will support 3 monitors on the EMMA to a maximum of 75 lbs.
• If you do not have an iMovR desk, please check the material of your desk to be sure it can take the weight load. If unsure you may want to
check with the manufacturer of your desk to see what the material of the desktop is made from. We DO NOT recommend attaching the EMMA
to a desktop thinner than 1 ⅛” unless it is an iMovR desktop. Doing so may result in serious injury or death and irreversible damage to your
desk, monitors, and workstation.
Pre-Installation Guidance

3
PARTS
EMMA Components
3 Allan wrenches included (4mm, 3/16”, 1/4”)

4
SAFETY
IMPORTANT SAFETY PRECAUTIONS
1. Examination of your desktop’s suitability to support your monitor array. The EMMA’s base clamp is “super-sized” to provide ample support for the
weight and leverage of all the devices mounted to it. However, it is important to examine your desktop to ensure that it has suicient strength and rigidity
to support the planned equipment array under maximum stress conditions. For example, if the desk is bumped forcefully while the EMMA is raised to its
maximum height, and the outer monitors are fully extended to wrap around the user. In particular…
• Avoid using the EMMA on desktops that may be too thin or may be constructed of a lower-density grade of MDF, plywood, reclaimed wood, or other
brittle surface materials that may break under excessive load. Low-quality desktops constructed from narrow planks that are glued together, such as
some bamboo, rubberwood, or other “engineered” materials, may lack the necessary structural integrity.
• iMovR does oer a steel under-desk reinforcement plate for mounting heavy-lifting, edge-clamped monitor arms of all kinds, which you might
consider using if you have any concerns about the strength of your existing desktop being able to support the EMMA array.
• Note that all iMovR desktops of 1-1/8” thickness or greater are generally safe to use with the EMMA. The “slim style” iMovR ¾-inch-thick desktops
can support up to 75 lbs and three monitors in a single row installation. Note that it is the customer’s sole responsibility to ensure that the desktop’s
strength and integrity are suicient for the installed equipment and environment (iMovR’s warranty is expressly limited to the use of the product with
safe loads and on desk equipment that is suiciently strong to support those loads prior to EMMA’s installation and use).
2. Cable path clearance. Route all of your monitor cables to your computer and other components while the EMMA is raised to its programmed maximum
height limit, to prevent any accidental equipment damage from insuicient cable slack. Ensure that there is nothing that any of the cables can accidentally
snag on while the EMMA is being raised or lowered.
3. Load distribution. The EMMA is a precision-controlled device that will perform best when loads are equally distributed along the span of aluminum
beams. This is particularly important when using laptop holders or other accessories in place of one or more of the monitors, or when mixing monitors of
dierent sizes and weights. Significantly imbalanced loading may increase wear on the precision lifting column componentry; excessively imbalanced
loading will void the warranty.
• If the lifting column ever produces excessive noise or squeaks when in motion, this may be an indication of excessively-imbalanced loading
or excessively-heavy loading, or both, and the drive motor should not be activated again until the condition is remedied. This can be done by
repositioning the devices along the aluminum beams so that their moments are precisely equalized on both sides of the column (moment = distance
from the center column to the VESA mount times the weight of the object).
• It is critical that the overall lifted-weight capacity of the EMMA — 120 lbs in standard configuration or up to 150 lbs if using the Heavy Duty Support
Collars — has not been exceeded.
4. Avoiding accidental collisions. EMMA’s advanced design features a PIEZO™ anti-collision detector for added safety. However, it is still important to set
upper and lower height limits in the controller to prevent accidental damage to your monitors, ceiling, desktop, and the EMMA itself, in the event that
an unauthorized user (or a child, e.g.) raises or lowers the monitor array without due care, or controls the EMMA in such a manner as to evade collision
detection. Note that anytime a Factory Reset is performed on the EMMA you will need to reprogram your upper and lower height limits.
5. Safety during installation. Although the EMMA can be installed by a single person, due to the nature of mounting heavy or bulky objects it is a good idea
to have an assistant during the process.
• We highly recommended watching our installation videos from beginning to end before starting the process yourself. We’ve created a specific video
for each possible configuration of the EMMA to make it as easy as possible for the user.
• Note that the machined ends of the aluminum beams may have sharp edges or burs that are exposed before the protective plastic end caps are
installed, or if they are ever removed. Please be careful when handling these beams during installation to avoid scrapes or cuts.
6. Tipping risk. The EMMA can lift a large amount of weight to a great height, with all of that weight connected to the back edge of your desk (which
may itself be an adjustable-height platform). Therefore it is extremely important to ensure that the desk will not easily tip over if accidentally bumped.
Backward tipping safety can be of lesser concern if there is a wall directly behind your desk. It is the customer’s sole responsibility to ensure that the way
they have loaded their devices on their desk will not pose a significant tipping risk when the EMMA is raised to its maximum programmed height limit.

4
5
LIFTING COLUMN SETUP
Attaching The Controller And Control Box
Clear o your desk and carefully flip it upside-down onto a soft
surface. It may require two people to do this safely.
Mount the Handset in your preferred location on the underside
of your desk.
Plug the Six-Pronged Controller Extension Cable into Port 1
on the Control Box.
Find a free location on the underside of your desk within
reach of the Handset’s 24” cable, and install the Control
Box there.
1. 2.
3. 4.
5. 6.
Plug in the smaller black cable from the Handset into Port A1
on the Control Box.
Plug the Power Cable into the AC socket on the Control Box.

LIFTING COLUMN SETUP
6
7. 8.
With assistance, flip your desk right side up. Select the position where you want to clamp the Lifting
Column. This will most likely be in the center of the back
edge of your desktop.
The Clamping Bracket is preinstalled on the bottom of the
Lifting Column and preset at the correct position for the
most common desktop thicknessess.
Using the Allen key, equally tighten the 3 screws on the
bottom of the Clamping Bracket. Note: Overtightening one
screw will loosen the others.
While holding the Lifting Column securely, slide the
Desktop Protector Plate between the Clamping Bracket
and the bottom of the desktop.
9. 10.
11. 12.
Attach the Controller Extension Cable to the Lifting
Column Cable.
Attaching The Controller And Control Box, Continued

IDENTIFY YOUR LAYOUT
7
1. Single Monitor - Go to Page 8
2.One Row with Two Monitors - Go To Page 10
3. One Row with Three Monitors - Go To Page 16
4. Two rows with One Monitor Each (See future update)
5. One Row with One Monitor, One Row with Two Monitors (See future update)
6. One Row with One Monitor, One Row with Three Monitors (See future update)
7. One Row with Two Monitors, One Row with One Monitor (See future update)
8. Two Rows with Two Monitors Each (See future update)
9. One Row with Two Monitors, One Row with Three Monitors (See future update)
10. One Row with Three Monitors, One Row with One Monitor (See futureupdate)
11. One Row with Three Monitors, One Row with Two Monitors (See future update)
12. Two Rows with Three Monitors Each (See future update)

8
Start by loosening the top four screws on top of the pole for
added maneuverability.
Remove the screw holding the lower bracket to the pole,
and lower it to make space for sliding the VESA Mount on.
Re-attach bottom plate with bolt.
Slide on the single monitor VESA Mount and then its
retaining ring onto the pole. Note the arrow on the VESA
Mount should be pointing up as shown.
1. 2.
3. 4.
Retighten the top four screws on top of the pole you loosened
at the start.
Attach Quick Connect Brackets. If the Quick Connect
Brackets do not fit on your monitor, mount the monitor
directly to the VESA plate.
5. 6.
SINGLE MONITOR
Assembling Single Monitor

9
7.
Completed
8.
Slide the VESA mount to the desired position along the
pole, then slide on the retaining ring and bring it up to the
bottom of the VESA mount, then tighten down.
Attach the monitor.
Completed Single Monitor
Initialize the controller. (see page 20)

10
Start by loosening the top four screws on top of the pole for
added maneuverability.
Remove the screw holding the lower bracket to the pole.
Insert the beam bushings on the inside of the beam pole
mount. Note the small bump on the backside of the beam
bushing and make sure that it lines up with its intended hole.
Now gather your beam assembly that consists of two nylock
nuts, two bolts, two beam bushings, and two monitor arm
mounting beams.
1. 2.
3. 4.
Assembling One Row with Two Monitors
Place the nylon lock nuts into their insets, flat side first. Loosely install the two bolts. These will be tightened in a
later step.
5. 6.
ONE ROW WITH TWO MONITORS

11
7.
9.
8.
10.
Place the beam assembly onto the pole flat side
facing up. Slide it up the pole to roughly the desired
height for monitor.
Re-attach bottom plate with bolt.
Screw in the two bolts, taking care to make an equal
number of turns to each. Once tightened evenly, loosen
each bolt by one turn for the next step.
Retighten the top four screws on top of the pole you
loosened at the start.
11. 12.
Slide each arm onto the channel on top of the beam. Slide the cable management clips onto both sides.

12
Install the beam end cap for both sides. Attach Quick Connect Brackets. If the Quick Connect
Brackets do not fit on your monitor, mount the monitor
directly to the VESA plate.
Equally tighten down each side of the beam to the
mounting pole.
Position the arms symmetrically on either end of the
beam.
13. 14.
15. 16.
Align beam with the back edge of the desk.
Securely tighten each monitor arm to the beam.
17. 18.
Assembling One Row with Two Monitors
ONE ROW WITH TWO MONITORS

13
19. Attach both monitors to the VESA mounts on those arms. Slide two monitors together.
Completed
Completed One Row with Two Monitors
20.
Initialize the controller. (see page 20)

14
Start by loosening the top four screws on top of the pole for
added maneuverability.
Remove the screw holding the lower bracket to the pole.
Insert the beam bushings on the inside of the beam pole
mount. Note the small bump on the backside of the beam
bushing and make sure that it lines up with its intended hole.
Now gather your beam assembly that consists of two nylock
nuts, two bolts, two beam bushings, and two monitor arm
mounting beams.
1. 2.
3. 4.
Place the nylock nuts into their insets points. Loosely install the two bolts.
5. 6.
Assembling One Row with Three Monitors
ONE ROW WITH THREE MONITORS

15
7.
9.
8.
10.
Slide on the single monitor VESA Mount and then its
retaining ring onto the pole. Note the arrow on the VESA
Mount should be pointing up as shown.
Re-attach bottom plate with bolt.
Place the beam assembly onto the pole and slide it up
about 2 inches above the bottom of the pole with the flat
side facing up.
Retighten the upper four screws.
11. 12.
Slide the beams down to meet the lower bracket. Slide each arm onto the channel on top of the beam.

Loosen or tighten the monitor arm’s so you can move them
in the channel freely.
Slide the cable management clips onto both sides.
Attach Quick Connect Brackets. If the Quick Connect
Brackets do not fit on your monitor, mount the monitor
directly to the VESA plate.
Install the beam end cap for both sides.
13. 14.
15. 16.
Attach the left and right monitors to the VESA mounts on
those arms by using the quick-mount bracket or mounting
them directly to the VESA mounts..
Move your left and right monitors and stage your center
monitor in between them to set proper spacing.
17. 18.
16
Assembling One Row with Three Monitors
ONE ROW WITH THREE MONITORS

19.
21.
20.
22.
To do this you will need to remove you monitors to move
your monitor arms.
Once proper viewing angle and spacing has been achieved,
remove all monitors to allow access to the beam.
Position the arms symmetrically on either end of the
beam. Note: to achieve ConstantFocus on your displays
you will need to set the arms further out from the center.
(see page 22)
Align beam with the back edge of the desk.
23. 24.
Equally tighten down each side of the beam to the
mounting pole.
Securely tighten each monitor arm to the beam.
17
CONTINUED

Install your center monitor.
Reinstall your flanking monitors.
Adjust your center VESA mount retaining ring the same
distance that you measured.
Measure the height dierence from your center monitor to
one of your flanking monitors.
25. 26.
27. 28.
Tighten the retaining ring. Lower the center monitor to meet the retaining ring.
29. 30.
18
Assembling One Row with Three Monitors
ONE ROW WITH THREE MONITORS

31. 32.
Align all three monitors.
CONTINUED
COMPLETED
19
Initialize the controller. (see page 20)
Completed One Row with Three Monitors

Setting EMMA’s Height Limits
CONTROLLER OPERATION
Before using the EMMA, the controller needs to be initialized in order to establish the lifting column’s height index. (Note that if the
EMMA is unplugged from power for an extended period of time it may lose its height index and need to be re-initialized.)
Setting a minimum and maximum height in the controller is also advised, particularly in areas where children or unauthorized
users might play with the paddle and cause the monitor array to crash into the ceiling or down into desktop items beneath it.
20
How to set your height favorites
The EMMA can store two height favorites. These are generally used to set the monitor height for both the seated position and
standing position.
1. Raise or lower the EMMA to the height above the desktop that you want to save.
2. Press and hold the “Star” button for 2 seconds. Note: Make sure not to tilt the paddle.
3. After the LED turns from blinking to white, your height favorite is saved.
To erase all your height favorites, press and hold the “Star” button for 8 seconds.
To enable “autodrive” (the ability to change from sitting to standing position with a double-tap of the paddle instead of having to
keep your finger on the paddle until it reaches the next height setting) use the app to acknowledge the liability waiver. This will
enable the autodrive feature.
How to set a maximum allowable height
1. Raise the EMMA to the highest position you’d like it to reach (for example, safely below the ceiling height).
2. Press the “Bluetooth” button and press the paddle UP at the same time until the LED light flashes.
3. Release the “Bluetooth” button and the paddle.
How to set a minimum allowable height
1. Lower the EMMA to the lowest position you’d like it to reach (for example, safely above any items on the desktop it might run into).
2. Press the “Bluetooth” button and press the paddle DOWN at the same time until the LED light flashes.
3. Release the “Bluetooth” button and the paddle.
1. To start the initialization process by lowering the EMMA all the way.
2. Once there, release the controller and press down again, and hold for 3 seconds.
3. The EMMA will pulse down then back up to signal that the initialization process has been completed.
How to perform a factory reset:
1. Press and hold the “Star” and “Bell” buttons together for 8 seconds.
2. When the controller flashes red 3 times, the factory reset is complete.
3. Once you have performed a Factory Reset, you must reinitialize your desk. (See initialization instructions above)
How to initialize the controller