Intermec 6820 Series User manual

80-Column Printer Terminal Holder
6820, 6821, 6822
6820 Series
Installation Instructions

ii 6820 Series 80-Column Printer Terminal Holder Installation Instructions
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing
customers to operate and service Intermec-manufactured equipment and is not to be
released, reproduced, or used for any other purpose without written permission of
Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change
without prior notice and do not represent a commitment on the part of Intermec
Technologies Corporation.
© 2008-2012 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook,
CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, INCA
(under license), i-gistics, Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN,
Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile
Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either
trademarks or registered trademarks of Intermec Technologies Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.

6820 Series 80-Column Printer Terminal Holder Installation Instructions iii
Contents
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
About These Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Holder Installation Kit Contents . . . . . . . . . . . . . . . . . 6
Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing the Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Removing the Existing Holder . . . . . . . . . . . . . . . . . . . 7
Installing Cables for the New Holder . . . . . . . . . . . . 14
Installing the New Holder . . . . . . . . . . . . . . . . . . . . . . 18
Inserting the Computer in the Holder . . . . . . . . . . . 18
Configuring the Printer to Communicate
with Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . 20
More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

iv 6820 Series 80-Column Printer Terminal Holder Installation Instructions

6820 Series 80-Column Printer Terminal Holder Installation Instructions 5
Safety Information
Your safety is extremely important. Read and follow all warnings
and cautions in this document before handling and operating
Intermec equipment. You can be seriously injured, and
equipment and data can be damaged if you do not follow the
safety warnings and cautions.
This section explains how to identify and understand cautions
and notes that are in this document. You may also see icons that
tell you when to follow ESD procedures and when to take special
precautions for handling optical parts.
About These Instructions
A terminal holder connects Intermec computers to the 6820,
6821, or 6822 printers. These instructions explain how to install
the holder in the printer.
For simplicity, these instructions refer to all compatible printers
as the 6820. Differences between installing the holder in a fixed
printer or in a portable printer are called out where appropriate.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to
prevent equipment damage or destruction, or corruption or
loss of data.
This icon appears at the beginning of any procedure in this
manual that could cause you to touch components (such as
printed circuit boards) that are susceptible to damage from
electrostatic discharge (ESD). When you see this icon, you
must follow standard ESD guidelines to avoid damaging the
equipment you are servicing.
Note: Notes either provide extra information about a topic or
contain special instructions for handling a particular condition
or set of circumstances.

6 6820 Series 80-Column Printer Terminal Holder Installation Instructions
Holder Installation Kit Contents
If you are installing a Bluetooth-enabled holder, you also need:
•the 6820 Printer Configuration Utility.
•a programming cable (P/N 226-270-001) to connect the
printer to your PC.
Note: Your installation kit may come with cables. These are not
necessary for installing the terminal holder and should be
discarded.
Item Computer Part Number
Holder
assembly (1 ea.)
700/700C 203-645-101
203-693-102 (Bluetooth)
CK61 203-739-101
203-739-102 (Bluetooth)
CN3 203-842-001 (Bluetooth, fixed printers only)
203-881-001 (Bluetooth, portable printers only)
CN3e 203-872-001 (Bluetooth, fixed printers only)
203-882-001 (Bluetooth, portable printers only)
CN4 203-908-001 (Bluetooth, portable printers only)
203-910-001 (Bluetooth, fixed printers only)
CN4e 203-909-001 (Bluetooth, portable printers only)
203-911-001 (Bluetooth, fixed printers only)
CN70 203-967-001
CN70e 203-966-001 (Bluetooth)
Flathead
screws,
8-32 x 1.25 in
(4 ea.)
All 801-115-000 (portable printer)
800-562-001 (fixed printer)
Spacers (4 ea.) CN3/
CN3e,
CN4/CN4e
642-874-001 (portable printers only)
Adapter (1 ea.) CN3/
CN3e,
CN4/CN4e
642-850-001 (fixed printers only)
ESD cover
(1ea.)
CN70/
CN70e
655-441-001 (fixed printers only)

6820 Series 80-Column Printer Terminal Holder Installation Instructions 7
Tools Required
You need these tools to install the holder in the printer:
•#1 Phillips screwdriver
•#0 Phillips screwdriver
Installing the Holder
To install the holder, you need to follow the steps below. These
steps are explained in the next sections.
1Remove the existing holder.
2Install the cables for the new holder.
3Install the new holder.
4Insert the computer in the holder.
5Configure the printer to communicate with your computer.
Removing the Existing Holder
The steps for removing the holder are different depending on
whether the 6820 printer is fixed or portable:
•For a portable printer, see the next procedure.
•For a fixed printer, see “To remove the existing holder
from a fixed printer” on page 10.
The Bluetooth-enabled holder in this kit must be installed by
a qualified technician. The hardware in this kit is warranted
for 1 year. If the hardware is installed by non-Intermec-
authorized service personnel and there is a hardware failure,
at Intermec’s sole discretion, if the cause of this failure is
determined to be related to improper installation of the
Bluetooth-enabled holder, any warranty periods remaining
for any components of the kit will be voided. Any costs
associated with the remediation of such failures will be the
responsibility of the user.
To remove the existing holder from a portable printer
1Disconnect external power and remove the internal battery
(if installed) from the printer.
2Open the printer lid.

8 6820 Series 80-Column Printer Terminal Holder Installation Instructions
3Lift and tilt the printer mechanism to the open position.
4Locate and disconnect the holder ribbon cable from the
connector board inside the printer, and separate the cable
from the double-sided tape on the connector board cover.
The cable is located on the same side as the green thumb
wheel and is not attached to the printer mechanism.
Printer mechanism
in open position
Note: As seen in the next illustration, older CK61 holders
can also include a long, braided ground cable installed at
either Location 1 or Location 2 inside the printer. Remove
the screw to disconnect the ground cable and replace the
screw in the same location.

6820 Series 80-Column Printer Terminal Holder Installation Instructions 9
Disconnecting the CK61 Holder Cables: In addition to the ribbon cable, the CK61
holder (shown above) may also have a ground cable attached at Location 1 or
Location 2.
5Tilt the printer mechanism back into place.
6Remove the four flathead screws that secure the existing
holder to the printer.
7Lift the holder from the printer. The holder is still connected
to the printer by a ground cable.
8Disconnect the ground cable and carefully pull the ribbon
cable out from under the printer mechanism. You may need
to lift the mechanism out of the way.
To printer mechanism
Printer mechanism
removed for clarity
Screw
(4 places)
CK61 holder only
Location 2
Location 1
Holder ribbon cable

10 6820 Series 80-Column Printer Terminal Holder Installation Instructions
Removing the Holder: Disconnect the ground cable under the
holder to remove the holder from the printer. Older CK61 holders
may have two ground cables (shown above).
To remove the existing holder from a fixed printer
1Remove the four screws that secure the access cover and
remove the cover from the printer. Be careful not to lose the
standoff under each screw.
2Disconnect the ribbon cable from the extender cable in the
printer.

6820 Series 80-Column Printer Terminal Holder Installation Instructions 11
Disconnecting Cables For a Left-Side Holder
Printer mechanism
removed for clarity
Screw
(4 places)
Access cover
Holder Stando
(4 places)
Extender
cable

12 6820 Series 80-Column Printer Terminal Holder Installation Instructions
Disconnecting Cables For a Right-Side Holder
3Remove the four flathead screws that secure the holder to the
printer.
4Lift the holder from the printer, disconnect the ground cable
from the extender cable, and remove the holder.
Printer mechanism
removed for clarity
Holder
Screw
(4 places) Access cover
Stando
(4 places)
Extender
cable
Note: Older CK61 holders may have two ground cables that
must be disconnected before removing the holder from the
printer as seen in the next illustrations.

6820 Series 80-Column Printer Terminal Holder Installation Instructions 13
Removing the Existing Holder (Left-Side): Older CK61 holder with two
ground cables (shown here).
Screw
(4 places)
Printer mechanism
removed for clarity

14 6820 Series 80-Column Printer Terminal Holder Installation Instructions
Removing the Existing Holder (Right-Side): Older CK61 holder with two
ground cables (shown here).
Installing Cables for the New Holder
The steps for installing cables for the new holder are different
depending on whether the 6820 printer is fixed or portable.
•For a portable printer, see the next procedure.
•For a fixed printer, see “To install cables in a fixed printer”
on page 16.
Screw
(4 places)
To install cables in a portable printer
1Lift and tilt the printer mechanism to the open position.
2For the 700, CK61, and CN70/CN70e holders, continue
with the next step.
For the CN3/CN3e and CN4/CN4e holders, place four
spacers (P/N 642-874-001) on the feet of the holder.

6820 Series 80-Column Printer Terminal Holder Installation Instructions 15
3Position the holder over the printer with the connector end
of the holder towards the printer handle.
4Route the ribbon cable into the bay, under the printer
mechanism, and out the other side.
5Insert the ribbon cable connector into the connector in the
printer. The connector is keyed and can only be inserted one
way.
6Tilt the printer mechanism back into place.
Spacer
(4 places)
Screw
(4 places)
Connector end
of holder

16 6820 Series 80-Column Printer Terminal Holder Installation Instructions
7Insert the metal connector on the end of the printer ground
cable into the connector on the holder ground wire. Make
sure the connectors are fully seated.
8If you are replacing an older CK61 holder, connect the new
holder ground cable to either of the printer ground cables.
9If you are installing a Bluetooth-enabled holder, place the
new FCC label over the existing FCC label inside of the
printer case. The new label indicates that related parameters
have changed.
For the CN3/CN3e or CN4/CN4e holder, route the cables
through the bottom of the adapter (P/N 642-850-001) and
place the holder in the adapter.
To install cables in a fixed printer
1Position the holder near the mounting bay. The connector
end of the holder should be closer to the 6820 front panel
buttons.
2For the 700, CK61, and CN70/CN70e holders, continue
with the next step.
Adapter
(CN3/CN4 only)
Screw
(4 places)
Connector end
of holder

6820 Series 80-Column Printer Terminal Holder Installation Instructions 17
3Route the ribbon cable into the printer through the slot in
the side of the case.
4Connect the cable to the ribbon cable extender and lock the
connectors.
5Connect the holder ground cable to the printer ground cable.
Make sure the connector is fully seated.
6If you are replacing an older CK61 holder, connect the new
holder ground cable to either one of the existing extender
cables. Route the extra cable back into the printer and place it
into the empty area outside the paper tray.
7Inside the printer cable area, place the access cover standoffs
over the screw holes and replace the printer access cover.
8For the CN70/CN70e holders, install the ESD cover.
aTurn the printer over.
bRemove the protective film from the ESD cover to expose
the adhesive.
cAngle the ESD cover onto the holder and press firmly.

18 6820 Series 80-Column Printer Terminal Holder Installation Instructions
Installing the New Holder
Install the holder with four flathead screws.
Inserting the Computer in the Holder
Use this section to insert the computer in the holder and to test
the printer connection. The next illustrations show an Intermec
700 Color computer as an example.
To insert the computer in the holder
1Insert the top of the computer into the slide.

6820 Series 80-Column Printer Terminal Holder Installation Instructions 19
2Use the computer to push the slide to the end of its track.
3Lower the bottom of the computer into the holder, and slide
the computer into the docking connector until it is fully
seated.
Slide
Holder

20 6820 Series 80-Column Printer Terminal Holder Installation Instructions
4Turn on the printer and check for the appropriate charge
indicator on the installed computer. The charge indicator
shows that you have a good connection to the new holder.
5Use your application to generate a printout to test the holder
connection. You must have a printer test application or use
another application to produce a printout to test the holder
connection.
Configuring the Printer to Communicate with
Your Computer
Use the 6820 Printer Configuration Utility to configure your
printer to communicate with your computer, change printer
configuration options, and download fonts. The Printer
Configuration Utility is available in the 6820 Tool Kit.
To configure the printer
1Lift and tilt the printer mechanism to the open position.
2If you are installing a Bluetooth holder, disconnect the
holder ribbon cable, or the utility cannot communicate with
the printer.
Disconnect terminal holder
ribbon cable for Bluetooth
terminal holders