ION SEF100M21 User manual

SEF100-SEF200
Heavy Duty Sewage Pumps
OPERATION MANUAL
Dated: 08/09/2016
Document Name: SEF100-SEF200_OM
Page 1 of 12
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IntroductIon
Thank you for purchasing an Ion®Technologies
heavy duty sewage pump. Take the time to read the
instructions carefully before using this appliance. We
strongly recommend that you keep this instruction
manual in a safe place for future reference.
Check the nameplate for your pump’s specication,
refer to the table list.
Be careful not to exceed the given specications in
the use of your pump.
Each pump is individually factory tested to ensure
proper performance. Closely following these
instructions will eliminate potential operating problems
assuring years of trouble-free service.
Most accidents can be avoided by using common
sense.
IMPORTANT: Ion®Technologies is not responsible
for losses, injury or death resulting from failure to
observe these safety precautions, misuse, abuse
or misapplication of pumps or equipment.
Marks & MeanIngs
CAUTION: Keep the pump equipment out of
the reach of children! Warns that the failure to
follow the directions given could cause serious risk to
individuals or objects.
WARNING: This sign warns the operator that
the failure to follow an instruction may damage
the pump and/or the system.
safety WarnIngs
CAUTION: Read these safety warnings rst
before installing, servicing, or operating any
pump.
Before Installation
This manual contains important information for the safe
use of this product. Read this manual completely and
follow the instructions carefully. Reasonable care and
safe methods relating to the installation and operation
of this product should be practiced. Check local codes
and requirements before installation.
WARNING: Risk of Electrical Shock or
Electrocution. May result in serious injury or
death or re hazard. Installer must disconnect all
electrical sources prior to installation, handling or
servicing. Only qualied personnel may install this
system. NFPA 70/National Electric Code (NEC) or
local codes must be followed. System must be properly
grounded according to NEC. Do not lift pump by power
cord.
WARNING: Risk of Fire or Explosion. Do not
smoke or use open ames in or around this
system. This system is not intended for use in
hazardous locations per NFPA 70 National Electric
Code. Do not pump ammable liquids. Consult factory
for optional equipment rated for hazardous location
use.
CAUTION: Rotating machinery,
amputation or severe lacerations can
result. Keep clear of suction and discharge
openings. DO NOT insert fingers into pump
with power connected. Risk of serious cutting or

SEF100-SEF200
Heavy Duty Sewage Pumps
OPERATION MANUAL
Dated: 08/09/2016
Document Name: SEF100-SEF200_OM
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amputation exists. Disconnect all power sources prior
to servicing pump. Pump may start without warning.
CAUTION: Do not modify the cord and plug.
When using the cord and plug, plug into a
grounded outlet only. When wiring to a system control,
connect the pump ground lead to the system ground.
CAUTION: Do not run the pump dry. Dry
running can overheat the pump (causing burns
to anyone handling it) and will void the warranty.
CAUTION: The pump normally runs hot. To
avoid burns, allow it to cool for 30 minutes after
shutdown before handling it.
CAUTION: Submersible sewage pumps are
not approved for use in swimming pools,
recreational water installations, decorative fountains or
any installation where human contact with the pumped
uid is common. Pump designed to be installed in a
sewage pit or wet location where drainage collects.
WARNING: Do not throw away or lose this
manual. Keep it in a safe place so that you
may refer to it often for the continued safe operation of
the product.
CAUTION: All returned products must be
cleaned, sanitized, or decontaminated prior
to shipment, to insure employees will not be
exposed to health hazards in handling said
materials. All applicable laws and regulations shall
apply.
WARNING: Bronze/brass fitted pumps may
contain lead levels higher than considered
safe for potable water systems. Government
agencies have determined that leaded copper
alloys should not be used in potable water
applications.
WARNING: Installation, wiring, and junction
connections must be in accordance with
the National Electric Code and all applicable state
and local codes. Requirements may vary depending
on usage and location.
WARNING: Installation and servicing is to be
conducted by qualied personnel only.
CAUTION: Rotating machinery,
amputation or severe lacerations can
result. Keep clear of suction and discharge
openings. DO NOT insert fingers into pump
with power connected.
WARNING: Always wear eye protection when
working on pumps. Do not wear loose clothing
that may become entangled in moving parts.
WARNING: Pumps build up heat and
pressure during operation. Allow time for
pumps to cool before handling or servicing.
CAUTION: Hazardous Voltage can shock,
burn or cause death. This pump is not
intended for use in swimming pools or water
installations where human contact with pumped
fluid is possible.
CAUTION: Risk of electrical shock. To
reduce risk of electrical shock, always
disconnect pump from source before handling.
Lock out power & tag.
WARNING: Do not use these pumps in
water over 145°F. Do not exceed
manufactures recommended maximum
performance, as this could cause the motor to
overheat.
WARNING: Make sure lifting handles are
securely fastened each time before lifting.
CAUTION: Do not lift, carry or hang pump
by the electrical cables. Damage to the
electrical cables can cause shock, burns or death.
Never handle connected power cords with wet
hands. Use appropriate lifting device.
WARNING: Sump and sewage pumps often
handle materials which could cause illness
or disease. Wear adequate protective clothing
when working on a used pump or piping. Never
enter a basin after it has been used.
CAUTION: Failure to permanently ground
the pump, motor and controls before
connecting to power can cause shock, burns or
death.

SEF100-SEF200
Heavy Duty Sewage Pumps
OPERATION MANUAL
Dated: 08/09/2016
Document Name: SEF100-SEF200_OM
Page 3 of 12
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CAUTION: These pumps are NOT to be
installed in locations classified as
hazardous in accordance with the National Electric
Code, ANSI/NFPA 70.
WARNING: Do not introduce into any sewer,
either directly, or through a kitchen waste
disposal unit or toilet: Seafood Shells, Aquarium
Gravel, Cat Litter, Plastic Objects, Sanitary
Napkins or Tampons, Diapers, Rags, Disposable
Wipes or Cloth, Medications, Flammable Material,
Oil or Grease, Strong Chemicals, Gasoline.
• Operation against a closed discharge valve will
cause premature bearing and seal failure on
any pump.
• Any wiring of pumps should be performed by a
qualied electrician.
• Cable should be protected at all times to avoid
punctures, cuts, bruises, and abrasions-inspect
frequently.
• Never handle connected power cords with wet
hands.
• Never let cords or plugs lie in water outside the pit.
• These pumps are offered in a three phase and
single phase wiring conguration. Voltages will
vary according to the application and can be seen
in the tables in this manual.
PuMP InstallatIon
These important instructions must be followed for
satisfactory performance of your pump. Before
installation, check your local electrical and plumbing
codes.
The sump or basin shall be sealed and vented in
accordance with local plumbing codes. This pump is
designed to pump domestic wastewater, nonexplosive
and noncorrosive liquids and shall NOT be installed in
locations classied as hazardous in accordance with
the National Electrical Code (NEC) ANSI/ NFPA 70
or Canadian Electric Code (CEC). The pump should
never be installed in a trench, ditch, or hole with a dirt
bottom. The legs will sink into the dirt and the suction
will become plugged.
dIMensIons
PerforMance
Capacity (GPM)
Total Dynamic Head (ft.)
050 100 150 200 250 300
50
40
30
20
10
SEF100 SEF200
177 54
357
142
257
3” NPT
528
171

SEF100-SEF200
Heavy Duty Sewage Pumps
OPERATION MANUAL
Dated: 08/09/2016
Document Name: SEF100-SEF200_OM
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Important 1 Phase Models Model Number:
Prior to installation, record Model
Number, MFG Date, Amps,
Voltage, Phase and HP, from pump
nameplate for future reference.
Also record the voltage and current
readings at startup.
Amps: Volts: MFG Date:
3 Phase Models Phase:
Amps L1-2: Volts L1-2: HP:
Amps L2-3: Volts L2-3:
SN:
Amps L3-3: Volts L3-3:
Model HP Volt Ph Nema Start
Code FLA Cord Size Cord Type Cord O.D. Inches
SEF100M21 1 60 230/1 1750 10.8 SOW/
SOOW 14/3 0.55
SEF100M23 1 60 230/3 1750 8.0 SOW/
SOOW 14/4 0.59
SEF100M03 1 60 208/3 1750 8.5 SOW/
SOOW 14/4 0.59
SEF100M43 1 60 460/3 1750 4.0 SOW/
SOOW 14/4 0.59
SEF200M21 2 60 230/1 1750 16.7 SOW/
SOOW 12/3 0.62
SEF200M23 2 60 230/3 1750 11.0 SOW/
SOOW 14/4 0.59
SEF200M03 2 60 208/3 1750 11.5 SOW/
SOOW 14/4 0.59
SEF200M43 2 60 460/3 1750 5.5 SOW/
SOOW 14/4 0.59
sPecIfIcatIons

SEF100-SEF200
Heavy Duty Sewage Pumps
OPERATION MANUAL
Dated: 08/09/2016
Document Name: SEF100-SEF200_OM
Page 5 of 12
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WARNING: Servicing should be performed
only by an authorized service center.
Always disconnect the pump from power source
before handling or making any adjustments. Always
wear rubber boots when there is water on the oor and
you must unplug the pump or make any adjustments.
WARNING: A clearance under the pump for
entrance of sewage solids must be a
minimum of 2 inches to a maximum of 3.5 inches.
The sump or basin shall be sealed and vented in
accordance with local plumbing codes. This pump
is designed to pump domestic wastewater, non-
explosive and non-corrosive liquids and shall NOT
be installed in locations classied as hazardous in
accordance with the National Electrical Code (NEC)
ANSI/ NFPA 70 or Canadian Electric Code (CEC).
The pump should never be installed in a trench, ditch,
or hole with a dirt bottom. The legs will sink into thedirt
and the suction will become plugged.
These pumps are usually installed in concrete
or berglass basins with the lift-out rail system.
Instructions for installing rail system are furnished
with rail package.
If pump is not installed with lift-out rail system it must
be properly supported on legs and connected to
discharge pipe so that space is provided under pump
for entrance of sewage. Pump inlet should not be
closer than 2 inches from bottom of sump.
It is not generally desirable to install these pumps
without the rail system except on special O.E.M.
packaged systems. Check valves should always be
installed along with shut-off valves. This allows for
easier service and prevents backow into basin.
Starting Pump After Installing in Sump
Before lowering pump into basin, connect power lines
and start motor. Impeller should turn counterclockwise
when looking at impeller.
WARNING: Disconnect all power and control
wires to motor at control panel before starting
disassembly operation. Never rely on opening
circuit breaker only.
CAUTION: Operating pump builds up heat
and pressure; allow time for pump to cool to
room temperature.
sPecIfIcatIons (contInued)
Description:
To pump domestic, commercial and light industrial
sewage
Physical Data:
Discharge Size: 2” Flanged w/ 3” NPT adapter
Impeller Type: Vortex, Cast Iron
Cable Length: 20’
Liquid Handling:
Solids Size: 2”
Acceptable Ph Range: 6-8
Temperature:
Maximum Stator: 266°F
Maximum Liquid Temp.: 104°F - Intermittent
Technical Data:
Power Cord Type & Size:
• SEF100M1Ø-20 - SOW/SOOW 14AWG/3C
• SEF200M1Ø-20 - SOW/SOOW 12AWG/3C
• SEF100M 3Ø-20 - SOW/SOOW 14AWG/4C
• SEF200M 3Ø-20 - SOW/SOOW 14AWG/4C
Motor Housing: Cast Iron
Volute: Cast Iron
Impeller: Cast Iron
Motor Shaft: SS430
Hardware: SST
“O” Rings: NBR
Seals: Single Mechanical Carbon Ceramic
Upper Bearing: 6202
Lower Bearing: 6203

SEF100-SEF200
Heavy Duty Sewage Pumps
OPERATION MANUAL
Dated: 08/09/2016
Document Name: SEF100-SEF200_OM
Page 6 of 12
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Submergence
The pump should always be operated in the
submerged condition. The minimum sump liquid level
should never be less than above the pump’s motor,
unless very briey.
Discharge Piping
Install discharge piping or hose assembly to the pump.
Discharge piping should be as short as possible and
sized no smaller than the pump discharge. Do not
reduce the discharge pipe size below that which is
provided on the pump. Both a check valve and a shut-
off valve are recommended for each pump. The check
valve is used to prevent backow into the sump. The
shut-off valve is used to manually stop system ow
during pump servicing. Be sure the discharge pipe
has a 1/8” diameter hole approx. 5” from end nearest
volute and oriented towards the pump body.
Control Panel
Single phase series sewage pumps DO NOT require
a control panel, but do require a level control.
Motor
Each motor is provided with heat sensor thermostats
attached directly to the motor windings. The
thermostats open if the motor windings see excessive
heat and, in turn, open the motor contactor in the
control panel when used, breaking the power to
the pump. When the motor is stopped due to an
overheated condition, it will not start until the motor
has cooled.
Pre-oPeratIon
Check Voltage And Phase
Before operating pump, check to make sure that
voltage and phase information stamped on the pump’s
identication plate matches the available power.
Check Pump Rotation
Before putting pump into service for the rst time,
the motor rotation must be checked. Improper motor
rotation can result in poor pump performance and can
damage the motor and/or pump.
Identication Plate
Note the numbers on the pumps identication plate
and record in this manual for future reference.
CAUTION: Electrical Connections
Turn circuit breaker off before plugging or
unplugging the switch and/or pump.
It is recommended that the level control oat should
be set to insure that the liquid in the sump never
drops below the top of the motor housing. The level
control should have adequate clearance so it cannot
hang up in it’s swing and that the pump is completely
submerged when the level control is in the “Off ”
mode. Minimum tether length is 3.50”.
By adjusting the cord tether the control level can be
changed. DO NOT USE THE POWER CABLE TO
LIFT PUMP.
Pump-Down Test
Be sure pump has been plugged in, lowered into
the basin or sump, check the system by lling with
liquid and allowing the pump to operate through its
pumping cycle. The time needed to empty the system,
or pump-down time along with the volume of water,
should be recorded.
Thermal Protection
The normally closed (N/C) over temperature sensor
is embedded in the motor windings and will detect
excessive heat in the event an overload condition
occurs.
The thermal sensor will trip when the windings
become too hot and will automatically reset when the
pump motor cools to a safe temperature.
In the event of an over temperature, the source of
this condition should be determined and repaired
immediately. Thermal protection shall not be used as a
motor overload device.
Maintenance
Minimal maintenance is required. Perform the
following checks when pump is removed from
operation or when pump performance deteriorates:
1. Inspect motor chambers for oil level and
contamination.
2. Inspect impeller and body for excessive build-
up or clogging.
3. Inspect motor and bearings.
4. Inspect seal for wear or leakage.

SEF100-SEF200
Heavy Duty Sewage Pumps
OPERATION MANUAL
Dated: 08/09/2016
Document Name: SEF100-SEF200_OM
Page 7 of 12
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motor to run slow, resulting in motor overload.
Clear impeller.
Fuse blows or circuit breaker trips when pump
starts.
1. Inlet in pump base may be clogged. Remove
pump and clean out openings.
2. Impeller or volute openings may be plugged or
partially plugged. Remove pump and clean out.
3. Pump impeller may be partially clogged causing
motor to run slow, resulting in motor overload.
Clear impeller.
4. Fuse size or circuit breaker is too small.
5. Defective motor stator; return to authorized
service center for verication.
Motor runs for short time then stops. Then after
short period starts again. Indicates tripping
overload caused by symptom shown.
1. Inlet in pump base may be clogged. Remove
pump and clean out openings.
2. Impeller or volute openings may be plugged or
partially plugged. Remove pump and clean out.
3. Pump impeller may be partially clogged causing
motor to run slow, resulting in motor overload.
Clear impeller.
4. Defective motor stator; return to authorized
service center.
Warranty Is VoId If...
1. Using an extension cord.
2. Power cord has been cut or the grounding
prong removed or using an adapter tting.
3. The switch has been disassembled or tampered
with.
4. Any tags or labels have been removed.
5. Used in a heavy grease application
6. Used in applications exceeding the designed
temperature range of 32 - 104 degrees F.
troubleshootIng
Pump does not run and/or just hums.
1. Line circuit breaker is off, or fuse is blown or
loose.
2. Water level in sump has not reached turn-on
leve.
3. Pump cord is not making contact in receptacle.
4. Float is stuck. It should operate freely in basin.
5. If all of the above are OK, then the motor could
be malfunctioning.
Pump runs but does not deliver water.
1. Discharge shut-off valve (if used) may be
closed.
2. Impeller or volute openings are fully or partially
clogged. Remove pump and clean.
3. Pump is air-locked. Start and stop several
times by plugging and unplugging cord. Check
for clogged vent hole in pump case.
4. Inlet holes in pump base are clogged. Remove
pump and clean the openings.
5. Vertical pumping distance is too high. Reduce
distance or change the discharge ttings of the
pump.
Pump runs and pumps out sump, but does not
stop.
1. Switch is stuck in up position.
Pump runs but delivers only small amount of
water.
1. Pump may be air locked. Start and stop several
times by plugging and unplugging cord. Check
vent hole in pump case for plugging.
2. Vertical pumping distance is too high. Reduce
distance or change the discharge ttings of the
pump.
3. Inlet in pump base may be clogged. Remove
pump and clean out openings.
4. Impeller or volute openings may be plugged or
partially plugged. Remove pump and clean out.
5. Pump impeller may be partially clogged causing

SEF100-SEF200
Heavy Duty Sewage Pumps
OPERATION MANUAL
Dated: 08/09/2016
Document Name: SEF100-SEF200_OM
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Number Quantity
Part Numbers
Description
SEF100M 1Ø SEF200M 1Ø SEF100M 3Ø SEF200M 3Ø
1 1 091SWF101 091SWF201 091SWF231 091SWF231 POWER CORD
2 2 091SW1027 091SW1027 091SW1027 091SW1027 SCREW
36 091SW1028 091SW1028 091SW1028 091SW1028 WASHER
4 1 091SWF104 091SWF204 091SWF231 091SWF241 STATOR
ASSEMBLY
5 4 091SW1029 091SW1029 091SW1029 091SW1029 SCREW
6 2 091SW1032 091SW1032 091SW1032 091SW1032 SCREW
7 2 091SW1033 091SW1033 091SW1033 091SW1033 WASHER
8 1 091SW1009 091SW1009 091SW1009 091SW1009 FLANGE
9 1 091SW1008 091SW1008 091SW1008 091SW1008 WASHER
10 1 091SW1007 091SW1007 091SW1007 091SW1007 WASHER
11 1 091SW1005 091SW1005 091SW1005 091SW1005 VOLUTE
exPloded VIeW descrIPtIon

SEF100-SEF200
Heavy Duty Sewage Pumps
OPERATION MANUAL
Dated: 08/09/2016
Document Name: SEF100-SEF200_OM
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exPloded VIeW
1
2
3
4
5
6
7
8
9
10
11

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Heavy Duty Sewage Pumps
OPERATION MANUAL
Dated: 08/09/2016
Document Name: SEF100-SEF200_OM
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notes

SEF100-SEF200
Heavy Duty Sewage Pumps
OPERATION MANUAL
Dated: 08/09/2016
Document Name: SEF100-SEF200_OM
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notes

SEF100-SEF200
Heavy Duty Sewage Pumps
OPERATION MANUAL
Dated: 08/09/2016
Document Name: SEF100-SEF200_OM
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3 Year Residential Warranty
1. Coverage and Term. Metropolitan Industries, Inc. (“Metropolitan”) warrants to the original
purchaser (the “Buyer”) of each Ion® product (the “product”), that any part thereof which proves to be
defective in material or workmanship within three (3) years from date of manufacture, will be replaced at no
charge with a new or remanufactured part, F.O.B. factory. Buyer shall be responsible for all freight charges
and all costs of fi eld labor or other charges incurred in the removal and/or reinstallation of any product, part
or component thereof.
2. Exclusions. THE WARRANTY IS SUBJECT TO THE FOLLOWING CONDITIONS AND
EXCLUSIONS:
(a) The Warranty excludes products or workmanship which becomes defective as a result
of: (i) earthquake, fi re, storms, the elements or any other acts of God; (ii) normal wear and tear from use;
(iii) accident, misuse, abuse or neglect; (iv) modifi cations made by Buyer or any third party, other than
Metropolitan; and (v) Buyer’s failure to properly install, maintain, service and/or operate the product under
normal conditions and according to manufacturer’s instructions.
(b) Metropolitan shall not be responsible for, and the Warranty shall not cover, extended
damage which occurs because of Buyer’s failure to notify Metropolitan promptly in writing of apparent
defects.
(c) Any part or component designated as manufactured by anyone other than Metropolitan
shall be covered only by the express warranty of the manufacturer thereof.
(d) The Warranty shall lapse upon Buyer’s failure to fully comply with the terms and conditions
of its contract with Metropolitan, including Buyer’s failure to pay the purchase price for the product or any
portion thereof. Buyer’s subsequent compliance with the terms and conditions of any such contract, will not
cause the term of the Warranty to extend beyond the time period set forth above.
(e) No actions taken by Metropolitan to correct a defect in a product shall extend the Warranty
beyond the period set forth above. Metropolitan shall not be obligated to remedy any defect, where otherwise
required pursuant to the Warranty unless and until Buyer notifi es Metropolitan in writing of the defect and
then only if such notifi cation is made prior to the expiration of the period set forth above.
3. Process of Claims and Repairs. Metropolitan agrees that if the product or any part or component
thereof shall fail to conform to the terms of this Warranty, Metropolitan shall replace such nonconforming
product, part or component at the original point of delivery and furnish instruction for its disposition. Any
transportation charges involved in such disposition and all costs of fi eld labor or other charges incurred in the
removal and/or reinstallation of any product, part or component thereof shall be the responsibility of Buyer.
4. Limitation on Liability. Notwithstanding any provision to the contrary, Metropolitan’s entire
liability under this Warranty shall not in the aggregate exceed, and Buyer’s exclusive and sole remedies
are, to the extent permitted by law, shall be to secure replacement of the defective product. UNDER NO
CIRCUMSTANCES SHALL METROPOLITAN BE LIABLE UNDER THE WARRANTY FOR
ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, CONSEQUENTIAL OR INCIDENTAL
DAMAGES (INCLUDING LOST PROFITS, REVENUE, USE OR ECONOMIC ADVANTAGE).
5. Express Waiver of Any Other Warranties. THE EXPRESS WARRANTY SET FORTH IN THIS
WRITTENWARRANTYISTHE ONLYWARRANTYMADE BYMETROPOLITAN, ORANYOTHER
PARTY, IN CONNECTION WITH ANY PRODUCT PURCHASED FROM METROPOLITAN.
NEITHER METROPOLITAN, NOR ANY OTHER PARTY, MAKES ANY OTHER EXPRESS OR
IMPLIED WARRANTY WHICH IS NOT SET FORTH HEREIN, AND METROPOLITAN HEREBY
DISCLAIMS AND BUYER HEREBY WAIVES ALL IMPLIED WARRANTIES, INCLUDING THE
IMPLIED WARRANTY OF MERCHANTABILITYAND THE IMPLIED WARRANTY OF FITNESS
FOR A PARTICULAR PURPOSE.
6. Not Transferable. The Warranty may not be transferred and shall be void on the sale or other transfer
of the product.
7. Products and Warranty Subject to Change. Metropolitan reserves the right to make revisions to its
products and their specifi cations, and to revise this Warranty and related information without notice.