Ixon IXrouter3 IX2400 User manual
IXrouter3
Installation manual
Version 3.1 (Nov. 2020)
1. Introduction 2
1.1 Technical support 2
2. Product overview 3
2.1 Product family 3
2.2 What’s in the box? 3
2.3 Hardware overview 4
2.4 Specifications 6
2.5 Dimensions 8
3. Installation 9
3.1 Considerations 9
3.2 Installing and removing from DIN rail 10
3.3 Installing a SIM card 10
3.4 Power supply 11
3.5 Wiring 11
4. Operation 12
4.1 Configure the IXrouter3 12
4.2 The IXrouter3 local web interface 12
4.3 LED status indicators 13
4.4 Reset to factory default 14
5. Connectivity requirements (for local IT) 15
5.1 Overview 15
5.2 Servers and DNS requests 15
5.3 MAC or IP address filter 15
6. Compliance 16
6.1 Certifications 16
6.2 Applicable European directives 16
6.3 Applicable safety standards 16
6.4 FCC compliance 18
6.5 ANATEL 19
6.6 NBTC 19
www.ixon.cloud 1
1. Introduction
Thank you for purchasing the IXrouter3. The IXrouter is the standard and most supported
hardware for IXON’s IXON Cloud. The IXrouter makes it convenient to remotely connect to your
equipment, while the built-in firewall keeps your equipment safe from outside threats.
Configuration is as easy as inserting a USB flash drive, which contains your configuration file,
into the IXrouter's USB port. The configuration file can be generated from the [Tools] page in the
IXON Cloud.
1.1 Technical support
If for any reason you need technical assistance, please have a look at our easy-to-read and
exhaustive online support articles and guides (support.ixon.cloud), send us an e-mail
([email protected]), or give us a call at +31 85 744 11 05. Our technical support is available
from 8:00 to 17:00 Central European Time, on working days and will answer your questions as
soon as possible.
If you have a comment, question, or suggestion about any of our products, services, or manuals,
don’t hesitate to let us know.
www.ixon.cloud 2
2. Product overview
Seamlessly integrated with the IXON Cloud, the IXrouter is the fastest and safest way to connect
your machine to the cloud.
2.1 Product family
The IXrouter3 is available in several variations. No matter your situation, you can always connect
your machine to the cloud.
2.2 What’s in the box?
The following list describes the contents of the package:
●IXON IXrouter3
●4GB USB flash drive for configuration
●Female 4-pin plug-in connector with screw connection
(model Weidmuller BL 5.08/04/180 SN BK BX or equivalent)
●Quick Start Guide
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Article no.
Ethernet
4G
Wi-Fi
IX2400
✔
IX2405
✔
✔
IX2410
✔
✔
IX2415
✔
✔
✔
Antenna and SIM Card
All models that support 4G and/or WiFi require antennas, which can be purchased separately
SIM Cards for the models that support 4G can be purchased through a telecom provider in
your region.
2.3 Hardware overview
The IXrouter3 is created with performance and a multitude of hardware capabilities in mind.
Figure one, depicted below gives an overview of the hardware functionalities of the IXrouter3.
Figure two gives an example of the label that is on the left side of the IXrouter3.
Figure 1: Hardware overview
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Figure 2: IXrouter3 label (can be found on the left side of the router)
The label depicted in figure 2 shows some very important information on your specific IXrouter3.
On the right side of the label you can find information on certifications, the model and the serial
number (s/n). A QR-code with the routers serial number is also provided on the label. On the left
side you can find IXON’s contact information and the MAC and IMEI numbers, that are unique to
your router. A password (PW) to access the local web interface is also in the left side of the label.
www.ixon.cloud 5
2.4 Specifications
The specifications below are applicable for all IXrouter3 variants. The 4G, and Wi-Fi variants each
have additional specifications, listed separately.
www.ixon.cloud 6
General specifications
Description
Power supply (recommended)
12-24 VDC +/- 20% LPS 2A
Power consumption
IX2400: 2.5W idle, 10W max
Other models: 5W idle, 10W max
Operating temperature
-20℃ to 65℃
Relative humidity
10 to 95% non-condensing
Operating altitude
Up to a maximum of 2000m
Storage temperature
-20℃ to 65℃
Storage humidity
10 to 95% non-condensing
Storage altitude
Up to a maximum of 3000m
Ethernet ports
4 LAN ports, 1 WAN port. (all 1 Gbps)
USB version
USB 2.0
Processor
MIPS 800 MHz
Digital Input
Yes
Degree of protection
IP20
Mounting
DIN rail
Size
95x116x28mm (excl. DIN rail)
Weight
270-310 gram
Certifications
CE, cULus Listing, FCC Verification, NBTC
Warranty
2 Years
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Cellular specifications
Description
Cellular protocols and
frequencies
FDD-LTE - B1, B2, B3, B4, B5, B7, B8, B12, B13, B18, B19,
B20, B25, B26, B28
TDD-LTE - B38, B39, B40, B41
WCDMA - B1, B2, B4, B5, B6, B8, B19
GSM/GPRS/EDGE - 850, 900, 1800, 1900 MHz
Speed
(Max. download/upload)
LTE-FDD - 100Mbps/50Mbps
LTE-TDD -.61Mbps/18Mbps
DC-HSPA+ - 42Mbps/5.76Mbps
TD-SCDMA - 4.2Mbps/2.2Mbps
WCDMA - 384Kbps/384Kbps
EDGE - 236.8Kbps/236.8Kbps
GPRS - 85.6Kbps/85.6Kbps
SIM size
2FF (Standard SIM Card)
FCC ID
XMR201903EG25G
Wi-Fi specifications
Description
Wi-Fi IEEE 802.11 version
b/g/n
Radio Frequency
2.4 GHz
Wi-Fi modes
Station (Client) Mode and Access Point
Speed
72Mbps
FCC ID
XPYLILYW1
3. Installation
3.1 Considerations
When designing the layout of your system, always separate the devices that generate high
voltage and high electrical noise from the low-voltage, logic-type devices such as the IXrouter3.
Also consider the heat-generating devices and locate the electronic-type devices in the cooler
areas of your cabinet. Reducing the exposure to a high-temperature environment will extend the
operating life of the IXrouter3.
Also consider the routing of the wiring for the devices in the panel. Avoid placing low-voltage
signal wires and communications cables in the same tray with AC power wiring and high-energy,
rapidly-switched DC wiring.
The IXrouter3 is designed to be cooled using natural convection. For proper cooling, you must
provide a clearance of at least 25 mm above and below the device. Also, allow at least 25 mm of
depth between the front of the device and the inside of the enclosure.
These devices are open-type and are meant to be installed in an enclosure which is only
accessible with the use of a tool. These devices are meant to be suitable for the environment.
Because IXON’s IXrouter3 is essentially a small computer, the IXrouter3 can be used for many
different purposes. You can, for example, access, program and control industrial machines
around the globe. Do not use the IXrouter3 unless you’ve received proper training or have proper
knowledge about the IXrouter3 and its capabilities. It is expected that the user is knowledgeable
about networking settings and is aware of the potential consequences for your application.
www.ixon.cloud 9
3.2 Installing and removing from DIN rail
The IXrouter3 can be easily installed on a standard DIN rail. (1) Hang the device on the rail and
(2) push the unit down until you feel a click. To remove the unit, (A) pull/rotate the device up and
(B) lift off the rail.
Figure 4: DIN-rail installation
3.3 Installing a SIM card
The SIM card slot suits a Full-Size SIM card (size 2FF).
To insert, push the SIM card into the slot until you feel a click. This
is approximately when the card is fully submerged 1 mm inside the
device. Release the card and the card will stay in the device. The
side of the SIM card where you see a golden colored chip should be
aligned with the outside of the enclosure as depicted on the router
and in the figure on the right.
To remove, push the SIM card firmly into the slot until you hear a click. Releasing will cause the
SIM card to partially eject, allowing you to easily take out the card.
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3.4 Power supply
The IXrouter3 must be powered by an IEC/UL/EN/60950-1 certified Limited Power Supply (LPS)
or, for the United States, a Class 2 power supply. The LPS power supply is not included in the
package of the IXrouter 3.
3.5 Wiring
Proper grounding and wiring of all electrical equipment are important to help ensure the optimum
operation of the IXrouter3 and to provide additional electrical noise protection for your
application.
The IXrouter3 comes with a female 4-pin plug-in connector with screw connection (type:
Weidmuller BL 5.08/04/180 SN BK BX). The optimal wire diameter is 1.5mm² (16AWG - 12AWG).
Connect the Shield pin of the IXrouter with the protective earth conductor (PE), min. core
diameter Cu 1.5 mm².
By default, the Digital Input is not configured and doesn't need to be wired. The digital input
provides a way to locally manage IXrouter3's VPN connection (ON/OFF). The wiring is depicted in
the image above.
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Power supply
12-24 VDC +/- 20% LPS 2A
Internal voltage protection
29V max
Input protection
Protected against polarity inversion
Isolation
1.5 kV
Wire size range
18 - 12 AWG
Wire strip length
7 mm
Terminal screw torque
0.4 Nm
Max wire length
3m
Min ground conductor
16 AWG
Type
optocoupler
Voltage range
0-29 VDC
Voltage range (OFF state)
0-3 VDC
Voltage range (ON state)
7-29 VDC
Current voltage (On state)
2-5 mA
More info
Take a look at our online article for
more detailed information on digital
input.
4. Operation
4.1 Configure the IXrouter3
To configure your IXrouter3, log in to your IXON Cloud account and navigate to the [Tools] page.
Here you can generate an IXrouter configuration file by following a few simple steps. You can
then download the configuration file, which must be copied onto a USB flash drive. After
supplying power to the IXrouter, insert this USB flash drive in the USB port. The IXrouter3 will
register itself to IXON’s IXON Cloud and set up a secure VPN connection. You can further
configure the IXrouter via the IXON Cloud (connect.ixon.cloud).
4.2 The IXrouter3 local web interface
You can use the IXrouter3’s local web interface to register the router if it’s not registered in the
IXON Cloud, change the WAN, LAN and Firewall configurations locally or use the status overview
as a more advanced alternative to the LED statuses. You can open the local web interface by
connecting your router to your computer using one of the router's LAN ports and entering
http://IXrouter3.lan in your browser. You have to enter the password on the side of your router to
make changes in the local web interface.
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More info
For a more extensive manual we recommend viewing our online step-by-step guides.
More info
For a more extensive explanation on how to use the local web interface, please take a look at
our online article.
4.3 LED status indicators
The IXrouter has two LEDs located right above the LAN ports. These show
the current status of the IXrouter's connection. The upper LED indicator ( )
displays the signal status, only applicable for 4G/Wi-Fi variants, and the
lower LED indicator (ACT) shows the activity status. The table below
provides an overview of all possible LED status indications.
Signal LED
ACT Activity LED
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Blinking blue
Initializing cellular module
Blinking red 1 pulse
No reception or unable to connect to
network
(APN or SSID may be incorrect)
Blinking red 2 pulses
PIN invalid or PUK required
(a phone is required to unlock SIM card
with PUK)
Blinking red 4 pulses
SIM card is invalid or missing
Constant red
Connected, poor reception
Constant purple
Connected, medium reception
Constant blue
Connected, good reception
Constant red
Booting up (may take 1-2 min) or not yet
registered
Blinking red 1 pulse
Waiting for internet access
Blinking red 3 pulses
LAN/WAN conflict
(conflicting subnets)
Blinking red 4 pulses
Removed from the platform
(re-insert USB flash drive to register
again)
Blinking red 5 pulses
Previously registered to the IXON Cloud
(remove from the IXON Cloud and
register again)
Blinking blue 1 pulse
Connecting to the IXON Cloud
Blinking blue 2 pulse
Setting up a VPN connection
Constant blue
Active VPN connection to the IXON
Cloud
More info
For a list of most common causes and troubleshooting tips we recommend viewing our online
article about LED Status indicators.
4.4 Reset to factory default
When you want to reset the IXrouter3 to factory default, you first need to remove the device from
your company in the fleet manager app of the IXON Cloud. The IXrouter3 itself can be reset to
the factory default settings by pressing and holding the reset button on top for 5 seconds. The
ACT LED will blink while the reset button is pressed. Upon release of the button, the ACT LED will
rapidly blink if the button was pressed long enough to trigger a reset. Wait for the IXrouter3 to
restart. You can then reconfigure the IXrouter3 if desired.
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Warning!
This action cannot be undone. All settings will be reset to factory default.
5. Connectivity requirements (for local IT)
The IXrouter uses outgoing ports to establish a secure connection to our IXON Cloud. This
means there is no need to open any incoming ports in your firewall.
5.1 Overview
Below is an overview of the outgoing ports and protocols that the IXrouter utilizes.
(1) The very first package may be considered unencrypted as the OpenVPN handshake takes place prior to the TLS handshake.
For this reason an exception may be required on firewall rules that block non-SSL traffic over SSL-ports.
(2) Only used when stealth mode is activated for connectivity via a censored internet connection (i.e. when located in China).
(3) DNS requests are often handled by local DNS servers. In those cases the listed DNS port can be ignored.
(4) (Optional) Used to synchronize the time.
(5) Only used when failover is configured.
5.2 Servers and DNS requests
The IXrouter connects to different IXON servers: REST API, MQTT, and OpenVPN servers, which
include the following domains: .ixon.cloud; .ixon.net; .ayayot.com (phonetic IIoT).
Doing a DNS lookup (nslookup) at the following domain name always returns an up-to-date IP list
of all current IXON servers: whitelist.ixon.cloud
5.3 MAC or IP address filter
Internet access may be granted to specific devices, based on their MAC or IP addresses. The
IXrouter's MAC address can be obtained from the label on the side of the IXrouter. The IP
address can be set to a static IP address. However, by default the IP address is set to be
assigned dynamically via DHCP.
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Direction
Port
Transport
Application
Outbound
443
TCP
HTTPS, MQTT (TLS) OpenVPN(1)
Outbound
8443(2)
TCP
HTTPS
Outbound
53(3)
TCP & UDP
DNS
Outbound
123(4)
UDP
NTP
Outbound
(no port)(5)
ICMP (Echo request)
-
More info
More info detailed information on connectivity requirements is available through our support
website.
●How to use stealth mode
●A guide to set up a static IP
6. Compliance
6.1 Certifications
The IXrouter3 has been certified for:
●CE certification (for more information, see our Declaration of Conformity).
●FCC verification
●cULus listing (ID #E492721)
●ANATEL (models IX2400 and IX2410)
●NBTC
●Verizon (4G Global only)
6.2 Applicable European directives
The IXrouter3 is in conformity with the provisions of the following European Directives.
6.3 Applicable safety standards
The IXrouter3 was tested and passed the following standards.
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Directive
Description
EMC Directive 2014/30/EU
Product safety
Radio Equipment Directive 2014/53/EU
Use of the radio spectrum
RoHS Directive 2015/863
Restriction of hazardous substances
REACH Directive 1907/2006
Regulation and registration of chemicals
WEEE Directive 2012/19
Waste of electronic equipment
Standard
Description
EN 55032:2012/AC:2013
Electromagnetic Compatibility of Multimedia
Equipment
EN 301 489-1 V1.9.2 (2011-09)
EMC Standard for Radio Equipment and
Services, Part 1: Common technical
requirements
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EN 301 489-3 V1.4.1 (2002-08)
EMC Standard for Radio Equipment and
Services, Part 3: Specific conditions for
Short-Range devices.
EN 61000-6-1:2007
Electromagnetic compatibility (EMC) - Part 6-1:
Generic standards - Immunity for
residential, commercial and light-industrial
environments
EN 61000-6-
3:2007/A1:2011/AC:2012
Electromagnetic compatibility (EMC) - Part 6-3:
Generic standards - Emission
standard for residential, commercial and
light-industrial environments
EN 61000-6-2:2005/AC:2005
Electromagnetic compatibility (EMC) - Part 6-2:
Generic standards - Immunity for
industrial environments
EN 61000-6-4:2007 + A1:2011
Electromagnetic compatibility (EMC) - Part 6-4:
Generic standards - Emission
standard for industrial environments
EN 61000-4-2:2009
Electrostatic discharge immunity test
EN 61000-4-3:2006 + A1:2008 +
A2:2010
Radiated, Radio-frequency, Electromagnetic
Field Immunity Test 80-1000 MHz
EN 61000-4-4:2012
Burst Immunity Test
EN 61000-4-5:2014 + A1:2017
Surge Immunity Test
EN 61000-4-6:2014
Immunity to Conducted Disturbances, Induced
by Radio-frequency Fields
IEC 60950-1:2006 + A1:2009 +
A2:2013
Information Technology Equipment Safety, Part
1: General Requirements - Edition 2
EN 62368-1:2014/AC:2015
Audio/video, information and communication
technology equipment - Part 1:
Safety requirements
EN 50581:2012
Restriction of the use of certain hazardous
substances (RoHS) in electrical and
electronic equipment
UL 60950-1
Information Technology Equipment Safety, Part
1: General Requirements - Edition 2
CSA C22.2 No. 60950-1-07 +
Amendment 1 and Amendment 2
Information Technology Equipment Safety, Part
1: General Requirements - Edition 2
6.4 FCC compliance
The base equipment (an unintentional radiator) has been tested and complies with the limits for
a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the manufacturer's instruction manual, may cause interference with radio and
television reception.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or TV reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
●Reorient or relocate the receiving antenna.
●Increase the separation between the equipment and the receiver.
●Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
●Consult the dealer or an experienced radio/TV technician for help.
The IXrouter3 contains different FCC certified modules, depending on the variant.
Additional information for variants with wireless capabilities
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
●This device may not cause harmful interference.
●This device must accept any interference received, including interference that may cause
undesired operation.
The antenna(s) used with this transmitter must be installed with a separation distance of at least
20cm from all persons and must not be co-located or operated in conjunction with any other
antennas or transmitters. Only those antenna(s) tested with the wireless transmitters or similar
antenna(s) with equal or lesser gain may be used
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Notice
Changes or modifications of this equipment not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Article no.
Enclosed module
FCC ID
IX2400
-
-
IX2405
4G
XMR201903EG25G
IX2410
Wi-Fi
XPYLILYW1
IX2415
4G + Wi-Fi
XMR201903EG25G, XPYLILYW1
6.5 ANATEL
Para maiores informações, consulte o site da ANATEL www.anatel.gov.br.
Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar
interferência em sistemas devidamente autorizados.
6.6 NBTC
เครื่องโทรคมนาคมและอุปกรณ์นี ้ มีความสอดคล้องตามมาตรฐานหรือข้อก าหนดทางเทคนิคของ กสทช.
เครื่องวิทยุคมนาคมนี ้มีระดับการแผ่คลื่นแม่เหล็กไฟฟ
้าสอดคล้องตามมาตรฐาน ความปลอดภัยต่อสุขภาพของมนุษย์จากการ
ใช้เครื่องวิทยุคมนาคมที่คณะกรรมการกิจการโทรคมนาคมแห่งชาติประกาศก าหนด.
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Drawings and official documents
All supporting documents can be found on our support website.
Click here for more info.
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