JetStor FX Series User manual

JetStor FX Series
Hardware Manual
Applicable Models:
Advanced Computer & Network Corp.
www.acnc.com
812FX, 812FXD, 816FX, 816FXD, 824FX, 824FXD, 826FXD

Copyright
©Copyright 2016 %HZERGIH'SQTYXIV2IX[SVO'SVT. All rights reserved. No part of this
document may be reproduced or transmitted without written permission from %HZERGIH'SQTYXIV
2IX[SVO'SVT.
Edition 1.0 (November 2016)
This edition applies to .IX7XSV*<7IVMIW SANOS (SAN Operating System) 4.0. .IX7XSV believes
the information in this publication is accurate as of its publication date. The information is
subject to change without notice.
Trademarks
.IX7XSV, the .IX7XSV logo, *<7IVMIW, and EGRG.com are trademarks or registered trademarks of
%HZERGIH'SQTYXIV2IX[SVO'SVT
Microsoft, Windows, Windows Server, and Hyper-V are trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.
Linux is a trademark of Linus Torvalds in the United States and/or other countries.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Mac and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle
and/or its affiliates.
VMware, ESXi, and vSphere are registered trademarks or trademarks of VMware, Inc. in the United
States and/or other countries.
Citrix and Xen are registered trademarks or trademarks of Citrix Systems, Inc. in the United States
and/or other countries.
Other trademarks and trade names used in this document to refer to either the entities claiming the
marks and names or their products are the property of their respective owners.

Notices i
Notices
This .IX7XSV*<7IVMIW XTKY\FWJ user’s manual is applicable to the following .IX7XSV models:
.IX7XSV*< Storage System 4U 19” Rack Mount Models
Model Name
Controller Type
Form Factor, Bay Count, and Rack Unit
*<(
Dual Controller
LFF 24-disk 4U Chassis
*< LFF 24-disk 4U Chassis
.IX7XSV*< Storage System 3U 19”Rack Mount Models
Model Name
Controller Type
Form Factor, Bay Count, and Rack Unit
*<(
Dual Controller
LFF 16-disk 3U Chassis
*< 7MRKPI Controller
LFF 16-disk 3U Chassis
.IX7XSV*< Storage System 2U 19”Rack Mount Models
Model Name
Controller Type
Form Factor, Bay Count, and Rack Unit
*<(
Dual Controller
LFF 12-disk 2U Chassis
*<
Single Controller
LFF 12-disk 2U Chassis
*<( (YEP Controller SFF 26-disk 2U Chassis
Information contained in this manual has been reviewed for accuracy. But it could include
typographical errors or technical inaccuracies. Changes are made to the document
periodically. These changes will be incorporated in new editions of the publication. %'2'
may make improvements or changes in the products. All features, functionality, and
product specifications are subject to change without prior notice or obligation. All
statements,
Single Controller

ii © Copyright 2016 Advanced Computer & Network Corp. All Right Reserved.
information, and recommendations in this document do not constitute a warranty of any
kind, express or implied.
Any performance data contained herein was determined in a controlled environment.
Therefore, the results obtained in other operating environments may vary significantly.
Some measurements may have been made on development-level systems and there is no
guarantee that these measurements will be the same on generally available systems.
Furthermore, some measurements may have been estimated through extrapolation. Actual
results may vary. Users of this document should verify the applicable data for their specific
environment.
This information contains examples of data and reports used in daily business operations.
To illustrate them as completely as possible, the examples include the names of individuals,
companies, brands, and products.
All of these names are fictitious and any similarity to the names and addresses used by an
actual business enterprise is entirely coincidental.
Regulatory Statements
FCC Statement
This device has been shown to be in compliance with and was tested in accordance with
the measurement procedures specified in the Standards and Specifications listed below.
Technical Standard: FCC Part 15 Class A
IC ICES-003
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
A
VCC1-A

Notices iii
CE Statement
This device has been shown to be in compliance with and was tested in accordance with
the measurement procedures specified in the Standards and Specifications listed below.
Technical Standard: EMC DIRECTIVE 2014/30/EU
(EN55022 / EN55024)
UL Statement
Rack Mount Instructions - The following or similar rack-mount instructions are included with
the installation instructions:
1. Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the
operating ambient temperature of the rack environment may be greater than room
ambient. Therefore, consideration should be given to installing the equipment in an
environment compatible with the maximum ambient temperature (Tma) specified by the
manufacturer.
2. Reduced Air Flow - Installation of the equipment in a rack should be such that the
amount of air flow required for safe operation of the equipment is not compromised.
3. Mechanical Loading - Mounting of the equipment in the rack should be such that a
hazardous condition is not achieved due to uneven mechanical loading.
4. Circuit Overloading –Careful consideration should be given to the connection of the
equipment to the supply circuit and the effect that overloading of the circuits might have
on overcurrent protection and supply wiring. Appropriate consideration of equipment
nameplate ratings should be used when addressing this concern.
5. Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained.
Particular attention should be given to supply connections other than direct connections
to the branch circuit (e.g. use of power strips).
CAUTION:
The main purpose of the system left and right ears are for 19” rack use
only. Do NOT use those ears to carry or transport the system.
The ITE is not intended to be installed and used in a home, school or public area accessible
to the general population, and the thumbscrews should be tightened with a tool after both
initial installation and subsequent access to the panel.
Warning: Always remove all power supply cords before service

iv © Copyright 2016 Advanced Computer & Network Corp. All Right Reserved..
This equipment intended for installation in restricted access locations.
Access should only be allowed by qualified SERVICE PERSONS or by USERS who have
been instructed about the reasons for the restrictions applied to the location and about
any precautions that shall be taken.
Access is through the use of a TOOL or lock and key, or other means of security, and is
controlled by the authority responsible for the location.
Recommended operation temperature: 0 ~ 40 (31.99 ~ 103.99 F); operation rating
(100-127 Vac, 50-60Hz, 10.0A; 200-240 Vac, 50-60Hz, 5.0A)
CAUTION: (English)
Risk of explosion if battery is replaced by incorrect type. Please replace
the same or equivalent type battery use and dispose of used batteries
according to the instructions.
ATTENTION: (French)
IL Y A RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UNE
BATTERIE DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES
USAGEES CONFORMEMENT AUX INSTRUCTIONS.
VORSICHT: (German)
Explosionsgefahr bei unsachgemasem Austausch der Batterie.
Entsorgung gebrauchter Batterien nach Anleitung.
ADVERTENCIA: (Spanish)
Las baterias pueden explotar si no se manipulan de forma apropiada. No
desmonte ni tire las baterias al fuego. Siga las normativas locales al
desechar las baterias agotadas.
: (Simplified Chinese)
: (Traditional Chinese)

Notices v
INFORMATION:
AC&NC provides limited warranty for JetStor-branded hardware products:
System hardware and peripheral product (s): 3years limited warranty
from date of original purchase.
Battery Backup Module or super capacitor module (applies for cache-
to-flash module): 1year limited warranty from date of original
purchase.
For more detail warranty policy, please refer to AC&NC official web
site: www.acnc.com/support

vi © Copyright 2016 Advanced Computer & Network Corp. All Right Reserved.
Table of Contents
Notices ............................................................................................................................ i
Regulatory Statements ....................................................................................................................ii
Preface ..........................................................................................................................xii
About This Manual .........................................................................................................................xii
Related Documents........................................................................................................................xii
Technical Support ..........................................................................................................................xii
Information, Tip and Caution........................................................................................................xiii
Conventions...................................................................................................................................xiii
1. Overview................................................................................................................. 1
1.1. JetStor FX Series Product Overview................................................................................. 1
1.2. JetStor FX Series Hardware Features .............................................................................. 3
1.3. JetStor FX Series Hardware Specifications ..................................................................... 4
1.4. JetStor FX Series Optional Components.......................................................................... 7
2. System Components Overview................................................................................ 9
2.1. Front Panel .......................................................................................................................... 9
2.2. System Disk Drive Numbering ......................................................................................... 12
2.3. Supported Disk Drives and SSDs..................................................................................... 13
2.4. Rear Panel ......................................................................................................................... 14
2.4.1. Rear Panel Layout .............................................................................................. 14
2.4.2. Controller Module............................................................................................... 15
2.5. Power Supply Unit............................................................................................................. 17
2.6. Fan Module........................................................................................................................ 19
2.7. Cache-to-Flash Memory Protection................................................................................. 21
2.7.1. Mechanism of Cache Data Protection.............................................................. 23
2.7.2. Features of the Cache-to-Flash Module ........................................................... 24
3. Installing the System Hardware............................................................................. 25
3.1. Installation Checklist ........................................................................................................ 25
3.2. Installing the Disk Drive in the Tray ................................................................................. 25
3.3. Installing the Optional Host Cards................................................................................... 31
3.4. Installing the Optional Memory Module .......................................................................... 37
3.5. Installing the Optional Cache-to-Flash Module............................................................... 40
3.6. Installing the Optional Rail Kit.......................................................................................... 44
3.7. Install a Disk Drive with the Tray into the System .......................................................... 47
3.8. Connecting the System to the Host................................................................................. 48

Contents vii
3.8.1. Connecting to the Management Ports ............................................................. 49
3.8.2. Multi-Path (MPIO) Configurations .................................................................... 49
3.8.3. Single Path Configurations................................................................................ 51
3.9. Connecting Power Cords and Power to the System ...................................................... 52
3.10. Power off the System ....................................................................................................... 53
3.11. Connecting a UPS System................................................................................................ 54
3.12. Connect the USB LCM to system (optional component)............................................... 55
3.13. Discover and Carry Out Initial Configuration for the System......................................... 55
4. Deployment Types and Cabling ............................................................................. 56
4.1. Deployment Types ............................................................................................................ 56
4.2. Cabling the System........................................................................................................... 57
4.2.1. Expansion Configuration Rules......................................................................... 57
4.2.2. Multiple Path (MPIO) Deployment .................................................................... 58
4.2.3. Single Path Deployment..................................................................................... 61
4.2.4. Multi-server Attached Cabling........................................................................... 62
4.2.5. Introduction of Remote Replication.................................................................. 64
5. LED Descriptions................................................................................................... 68
5.1. Front Panel LEDs............................................................................................................... 68
5.2. Rear Panel LEDs................................................................................................................ 71
6. Quick Maintenance ............................................................................................... 73
6.1. Removing / Installing the Controller Module .................................................................. 73
6.2. Removing / Installing the Power Supply Unit.................................................................. 78
6.3. Removing / Installing the Fan Module............................................................................. 81
6.4. Removing the Host Card .................................................................................................. 85
6.4.1. Removing the Cache-to-Flash Modules............................................................ 88
7. Support and Other Resources................................................................................ 91
7.1. Getting Technical Support................................................................................................ 91
7.2. Online Customer Support ................................................................................................. 93
7.3. Accessing Product Updates............................................................................................. 97
7.4. Documentation Feedback ................................................................................................ 98
Appendix....................................................................................................................... 99
End-User License Agreement (EULA) .......................................................................................... 99

viii © Copyright 2016 Advanced Computer & Network Corp. All Right Reserved..
Figures
Figure 1-1 Form Factors of All FX Series Models .............................................................. 2
Figure 2-1 System Controls and Indicators .................................................................................... 10
Figure 2-2 LFF & SFF System Front Panel Components ............................................................... 11
Figure 2-3 Disk Drive Indicators of LFF & SFF Disk Drive Tray...................................................... 11
Figure 2-4 System Disk Drive Numbering for the FX Series............................................ 13
Figure 2-5 LFF & SFF Rear Panel Layout......................................................................................... 15
Figure 2-6 General View of the Controller Module......................................................................... 16
Figure 2-7 Components of the Controller Module ......................................................................... 16
Figure 2-8 Location of the Power Supply Unit in the LFF or SFF System..................................... 18
Figure 2-9 Components of the Power Supply Unit......................................................................... 19
Figure 2-10 Location of Each Fan Module Installed in the LFF or SFF System ............................. 20
Figure 2-11 Mechanical Components of the Fan Module ............................................................... 21
Figure 2-12 Location of the Cache-to-Flash Module........................................................................ 22
Figure 2-13 The Cache-to-flash Module –BBM (Battery Backup Module) Pack........................... 23
Figure 2-14 The Cache-to-flash Module –SCM (Super Capacitor Module) Pack ......................... 23
Figure 2-15 Cache-to-Flash Workflow............................................................................................... 23
Figure 3-1 Front Side Components of LFF & SFF Disk Drive Trays............................................... 26
Figure 3-2 Unlock and Open the Carrier Handle of a Disk Drive Tray (LFF) ................................. 27
Figure 3-3 Unlock and Open the Carrier Handle of a Disk Drive Tray (SFF) ................................. 27
Figure 3-4 Hold the Carrier Handle and Pull out the Disk Drive Tray (LFF) .................................. 28
Figure 3-5 Hold the Carrier Handle and Pull out the Disk Drive Tray (SFF).................................. 28
Figure 3-6 Align the Disk Drive & Install into the Tray (LFF-to-LFF) .............................................. 29
Figure 3-7 Align the Disk Drive & Install into the Tray (SFF-to-LFF).............................................. 30
Figure 3-8 Align the Disk Drive & Install into the Tray.................................................................... 31
Figure 3-9 Host Card Installation Slots........................................................................................... 32
Figure 3-10 Mechanical Components of the Controller Module..................................................... 34
Figure 3-11 Steps of Removing the Controller Module.................................................................... 35
Figure 3-12 Procedures of Removing the Host Card Dummy Cage ............................................... 35
Figure 3-13 Procedures of Installing the Host Card......................................................................... 36
Figure 3-14 Connection and Status of the Host Cards.................................................................... 37
Figure 3-15 The Installation Sequence of the Memory Module...................................................... 38
Figure 3-16 Location of the Cache-to-Flash Module........................................................................ 41
Figure 3-17 Components of the Cache-to-Flash Modules............................................................... 41
Figure 3-18 The Dummy Cage Screw Location of the Cache-to-Flash Module ............................. 42
Figure 3-19 Installing the Flash Module............................................................................................ 42
Figure 3-20 Installing the Power Module .......................................................................................... 43
Figure 3-21 Status and Information of Cache-to-Flash Module...................................................... 43