Kenwood K10W7D18 Service manual

10kg / 7kg washer dryer
K10W7D18
installation / instructions manual
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contents
safety warnings .................................................................................................................. 4
unpacking............................................................................................................................ 8
installation........................................................................................................................... 9
installing your washer dryer.............................................................................................. 9
choosing the right location for your washer dryer............................................................ 9
moving and installing....................................................................................................... 10
removing the transit bolts .............................................................................................. 10
moving the washer dryer from one location to another ................................................. 10
hose and cable lengths ..................................................................................................11
levelling the washer dryer...............................................................................................11
water supply hose ..........................................................................................................11
connecting the water supply hose ................................................................................. 12
water drain hose............................................................................................................ 12
connecting to the mains supply ..................................................................................... 13
product overview.............................................................................................................. 14
the unit........................................................................................................................... 14
the control panel............................................................................................................ 15
preparation........................................................................................................................ 16
organising laundry ......................................................................................................... 16
preparing laundry .......................................................................................................... 16
adding detergent and softener ...................................................................................... 16
before rst use.................................................................................................................. 18
wash setting...................................................................................................................... 18
standard washing .......................................................................................................... 18
removing washing (once programme is nished).......................................................... 19
delay start the programme ............................................................................................ 19
adding laundry during wash .......................................................................................... 19
selecting the programme............................................................................................... 20
important information ...................................................................................................... 22
washing delicates (wool and silk) .................................................................................. 22
adding delicate laundry items to the drum..................................................................... 22
which detergent to use .................................................................................................. 22
muting & turning on the sound ...................................................................................... 22
how to set the child lock ............................................................................................... 22
maintenance - cleaning the washer dryer...................................................................... 23
cleaning the drum.......................................................................................................... 23
cleaning the exterior of your washer dryer .................................................................... 23
cleaning the detergent drawer....................................................................................... 23
cleaning the door seal and window ............................................................................... 23
cleaning the drain lter .................................................................................................. 24
preventing a frozen water supply hose.......................................................................... 24
cleaning the lter net of the water supply hose ............................................................. 24
hints and tips .................................................................................................................... 25
questions and answers.................................................................................................... 27
error codes .................................................................................................................... 28
specications.................................................................................................................... 29
product che..................................................................................................................... 30
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safety warnings
For your continued safety and to reduce the risk of injury or electric shock,
please follow all the safety precautions listed below.
WARNING!
• Never stop the appliance before the end of the drying cycle unless all items
are quickly removed and spread out so that the heat is dissipated.
• The appliance must not be supplied through an external switching device,
such as a timer, or connected to a circuit that is regularly switched on and
off by a utility.
• If you will not be using the machine for a while such as when you go on
holiday, disconnect the plug from the mains supply and turn off the water
supply. This is particularly important if there is no drainage around the
machine.
• If the water supply is left on, water pressure may build up and cause a leak.
Turn off water supply after use.
General Use
• Transit bolts are used to transport the machine. You should remove these
using a spanner or similar tool before you install the machine. If you do not,
it will cause strong vibrations when the machine is spinning.
• Do not install your machine anywhere that is damp or exposed to
explosive materials. If you do, it may cause an electric shock, fire, failure or
deterioration.
• Do not pour water directly onto any part of the machine. It may cause a
short circuit or electric shock.
• Items that have been soiled with substances such as cooking oil, acetone,
alcohol, petrol, kerosene, spot removers, turpentine, waxes and wax
removers should be washed in hot water with an extra amount of detergent
before being dried in the tumble dryer.
• Items such as foam rubber (latex foam), shower caps, water-proof textiles,
rubber-backed articles and clothes or pillows fitted with foam rubber pads
should not be dried in the appliance.
• The machine can be used on textiles suitable for machine washing and
drying.
• CAUTION: Do not connect the machine to hot water. The machine works
with cold water only.
• The appliance is to be connected to the water mains using the new hose-
set supplied. Old hose-sets should not be reused.
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• Before you start using the machine, turn the tap on to check that the hose is
properly connected. If it’s not, there may be a water leak.
• Do not put too much laundry or detergent into the machine. It may cause
issues with the machine or laundry.
• The appliance is not to be used if industrial chemicals have been used for
cleaning.
• Lint must not be allowed to accumulate around the appliance.
• Do not dry unwashed items in the appliance.
• Fabric softeners, or similar products, should be used as specified by the
fabric softener instructions.
• The appliance must not be installed behind a lockable door, a sliding door
or a door with a hinge on the opposite side to that of the appliance, in such
a way that a full opening of the appliance door is restricted.
• Be careful not to get your laundry caught in the door when you close it. This
could cause a water leak or damage your laundry.
• This appliance is intended to be used in household and similar applications
such as:
- staff kitchen areas in shops, offices and other working environments;
- farm houses;
- by clients in hotels, motels and other residential type environments;
- bed and breakfast type environments.
• This appliance is not intended to be used in areas for communal use in
blocks of flats or in launderettes. It is for indoor use only and not intended to
be built-in.
• Adequate ventilation should be provided. The ventilation openings in the
base of the machine must not be obstructed by a carpet.
• Your product is suitable to operate in ambient temperatures between 0°C
and 40°C.
• Ambient temperatures between 15°C and 25°C are ideal temperatures for
your product.
Power Source and Cable
• Use an independent household dedicated mains socket, rated at 13 Amp
220V to 240V AC. If the machine is plugged in with other appliances, it may
overheat and cause a fire.
• Make sure the mains plug is pushed firmly into the socket. A loose
connection may overheat and cause electrical shock or a fire.
• Check the mains lead and mains plug for any damage. If the mains cable
is damaged, it must be replaced by the manufacturer, its service agent or
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similarly qualified persons in order to avoid a hazard.
• Unplug from the power socket before cleaning and maintenance of the
machine.
• Do not touch the mains lead or mains plug with wet hands. It may cause an
electric shock.
• Check the mains plug regularly for dirt. If dirt accumulates on the mains
plug, it could cause a fire. To prevent this, unplug the cable and clean the
mains plug with a dry rag.
• If you disconnect the mains plug, hold onto the mains plug not the cable.
Pulling the cable may cause an electric shock or a fire.
• Do not use a mains plug adapter or extension cable. It may overheat and
cause a fire.
• Make sure your home voltage matches the voltage displayed on the
machine. If you are not sure, contact an electrician.
• The mains plug must remain accessible to allow disconnection or an all
pole switch must be incorporated in the fixed wiring in accordance with the
wiring regulations.
To Prevent Injury / Damage
• Do not climb and sit on the machine. You may hurt yourself or damage the
machine. Pets and children may climb into the machine. Check the machine
before every operation.
• When opening and closing the door ensure you keep fingers away from the
door hinge, or this could lead to injury.
• Check your washing for objects such as nails, pins, coins, clips etc. They
could damage your laundry or the machine.
• To prevent any large, heavy objects (e.g., buckles, large buttons, etc.) from
hitting the glass door, turn your clothing inside out or remove the heavy
objects. They could damage your laundry or the machine.
• Do not wash, rinse or spin water-proof sheets or clothing. These may cause
vibration or machine failure during spin-drying, which could lead to injury,
damage to the machine or damage due to water leaking.
• Remove all objects from pockets such as lighters and matches.
• The door may be very hot during operation. Keep pets and children away.
• Be careful when draining hot water or any detergent from the drum.
• Do not dismantle, repair or modify the machine. It could malfunction and
cause a fire or injury.
• This appliance can be used by children aged from 8 years and above
and persons with reduced physical, sensory or mental capabilities or
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lack of experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand
the hazards involved. Children shall not play with the appliance. Cleaning
and user maintenance shall not be made by children unless they are older
than 8 and supervised.
• Children should be supervised to ensure that they do not play with the
appliance.
• Children of less than 3 years should be kept away unless continuously
supervised.
• Do not touch the laundry inside the machine, until the drum has completely
stopped. Even if the drum is spinning at low speed it can cause an injury.
Take particular care of children in this respect.
WARNING
IT IS HAZARDOUS FOR ANYONE OTHER THAN
AUTHORISED SERVICE PERSONNEL TO CARRY OUT
SERVICING OF REPAIRS WHICH INVOLVE THE REMOVAL
OF COVERS.
TO AVOID THE RISK OF AN ELECTRICAL SHOCK DO NOT
ATTEMPT REPAIRS YOURSELF.
Read operator’s manual
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unpacking
Remove all items from the packaging. Retain the packaging. If you dispose of it please do so
according to local regulations.
The following items are included:
Main Unit Instruction ManualWater Supply Hose
U-Shape Drain Hose HolderTransport Bolt Covers x 4
Thank you for purchasing your new Kenwood Washer Dryer.
These operating instructions will help you use it properly and safely.
We recommend that you spend some time reading this installation/instruction
manual in order that you fully understand all the operational features it offers.
Read all the safety instructions carefully before use and keep this installation/
instruction manual for future reference.
If items are missing or damaged please contact Partmaster (UK only).
Tel: [phone] for assistance.
Instruction
Manual
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installation
An additional space (approximately 120mm) is required at the rear of the machine. This
is to allow enough space for the water hose and drain hose connections.
installing your washer dryer
Please Read And Follow The Instructions Carefully.
• In addition to the instructions mentioned here, special regulations of the relevant water and
power supply companies may apply. If in doubt, have the machine connected by a qualified
technician.
• The machine is heavy - caution when lifting it. Do not lift by projecting components (e.g.
machine door).
• Warning: Frozen hoses may tear/burst. Do not install machine in outdoor areas or where
there is a risk of frost.
• Lay hoses and cables in such a way that there is no risk of tripping over them.
installation
choosing the right location for your washer dryer
• Make sure there’s enough space for your machine.
• Install your machine on a flat, stable surface to avoid excessive vibrations and noise.
• Don’t install your machine in direct sunlight or in a place where temperatures can reach
freezing.
• The ventilation openings in the base of the machine must not be obstructed by carpet.
• Start by tilting the machine backwards.
• One person should stand behind it, holding the rear of the top panel. The other person
should grip the bottom feet at the front.
• Check that you have all the required accessories for installation.
• We recommend that you entrust the installation of the machine to a qualified technician.
Two or more people are required to move
the machine.
ÒÒÒ
Sloping
surface
Unstable Bumpy
surface
xSloping
surface
xUnstable xBumpy
surface
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installation
Don’t run the machine without removing the transit bolts, as this can cause excessive
vibrations and may damage your machine.
moving and installing
removing the transit bolts
Four transit bolts keep the interior of the machine in place while it’s being moved.
They need to be removed before installation. Use a spanner (not supplied) and follow the
instructions detailed below.
To remove the transit bolts:
1. Use a spanner to loosen the four bolts. They are located at the rear of the machine.
2. Pull the bolts out horizontally. Make sure the entire bolt is removed.
3. Push the four bolt covers (included with your accessories) into the respective bolt holes.
moving the washer dryer from one location to another
Before you move the machine:
• Shut off the tap and run the machine to drain the water. Drain any remaining water from the
pump hose.
• Disconnect the mains cable.
• Attach the transit bolts.
You’ll need the transit bolts again if you move the machine, so make sure you keep
them in a safe place.
Make sure to fix the transit bolts prior to moving the machine.
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installation
levelling the washer dryer
There are levelling feet on the underside. They must be adjusted to make sure the machine is
level.
1. On each foot, loosen the lock ring by turning it
clockwise.
2. Adjust all feet by rotating each upwards or
downwards.
3. Use a spirit level to ensure the machine is level.
4. Tighten each lock ring by turning them anti-
clockwise (towards the machine body).
Ensure all lock rings are tightened securely. Check
that the feet are still bolted to the machine - if they’re
unbolted, the machine will move around.
water supply hose
Points to remember
• Follow the instructions in this section to avoid water leaks.
• Don’t connect the hose to a combination tap.
• Don’t twist, squash, modify or cut the hose.
• This machine is designed to connect to the cold water supply. Do not connect to the hot
water supply.
• Use only the new water supply hose supplied. Old hose sets should not be reused.
hose and cable lengths
How to connect from the left side How to connect from the right side
~80cm
~90cm
110 -135cm
min. 60cm
max. 100cm
~40cm
~130cm
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installation
connecting the water supply hose
1. To prevent leakage from the connection
joints, ensure the rubber washer seals are
fitted to each end of the water supply hose.
Do not use without the seals in place.
2. Fit the straight end of the water supply
hose to the cold water tap.
3. Connect the angled end of the hose to the
water inlet valve on the machine. Hand
tighten the plastic parts of the connections.
If you are unsure, please call a qualified
plumber for safer connections.
4. Open the tap slowly and check that there
are no leaks around the connection joints.
water drain hose
Points to remember:
• Don’t twist, pull out or bend the drain hose.
• Your machine should be no more than 85cm from the drain outlet.
• The water drain hose should be mounted at a height of minimum 60 cm, maximum 100 cm
from the ground.
Draining to a sink or wash-basin
• Secure the drain hose in position, so it can’t drop out of the basin.
• Don’t block the basin’s drain outlet, and make sure that the drainage through it is sufficient to
prevent overflowing.
• Don’t let the tip of the drain hose dip into the drained water, as this can cause the water to
flow back into the machine.
3/4”
3/4”
min. 10 mm min. 10 mm
Plastic joint
U-Shape Holder
Draining to a wash-basin Draining to a drain hose
Before connecting to the waste pipe, make sure to check the waste pipe and remove
any stopper or blockage inside, otherwise the unit may not be able to expel the waste
water properly.
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installation
connecting to the mains supply
For your safety:
• Do not use a mains plug adapter or extension cable.
• If the mains cable or mains plug are damaged, stop using them and call a qualified
technician for assistance.
• An earthed plug has been attached to the power cable of your machine. This plug must be
inserted into an earthed socket capable of supplying 13 Amps. If you have no such sockets
and fuses in your house, call a qualified electrician.
• The mains plug must remain accessible to allow disconnection or an all pole switch must be
incorporated in the fixed wiring in accordance with the wiring rules.
Installation check list
By now, you should have installed the machine.
Let’s go through the checklist to ensure that the installation has been done correctly!
Questions Checkbox
Transit bolts - Have you removed them and attached the bolt covers properly?
Levelling feet Levelling Feet - Are they bolted securely to the machine?
Feet Cushions - Are they standing flat?
Power supply - Is the household dedicated mains socket rated for 220V - 240V
AC and can supply 13 Amps?
Location - Is your machine on a flat, stable surface?
Water Supply Hose - Is it free from leaks and is the water supply normal?
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product overview
the unit
Detergent
Compartment Control Panel
Door
Service Panel
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the control panel
Water
Level
800
400 1600
1400
1200
Programme Selection Dial
Different programmes can be
selected according to your
requirements.
To set your Favourite
programme, turn the dial to the
desired programme, adjust the
water temperature, spin speed
and other function options, then
press and hold Dry Level button
until a beep is heard.
LED Display
• The delay icon will be on to indicate the delay time.
• After the wash procedure begins, the display will show the wash
remaining time, spin speed and other function options.
• When the child lock function is selected, the Child Lock icon will be
illuminated.
• When the door is at the lock state, the Door Lock icon will be illuminated.
• If you need to change a setting after the wash has started, switch the machine off. Switch
on the machine. Re-select the programme, spin speed and optional functions, and
then press the Start/Pause button. (Ensure the Child Lock is off, otherwise the original
programme will continue.)
• Water is poured into the washing machine to perform an inspection at the time of
shipment from the factory, so there may be drops of water or condensation in the washing
machine. This is not an indication of a malfunction.
During initial start-up and use of the unit, there may be a slight smell while the motor is
settling in. This is not a fault; this is normal operation.
Button Function
Delay This button is used to delay start the wash. Press continuously to select
the time you want to start the wash.
Water Temp. Press continuously to select the desired water temperature of the
selected programme.
Spin Press continuously to select the desired spin speed of the selected
programme.
Dry Level Press continuously to select the desired drying level of the selected
programme.
Function Press continuously to select optional function.
Select Press to confirm selection of the optional function.
On/Off Press to turn on/off the machine.
Start/Pause Press to start your wash. Press while in operation to pause your wash.
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preparation
Read the following to understand how best to prepare your laundry for washing.
organising laundry
• Read the washing label on each garment to help you sort your washing into different loads.
• Sort the laundry by colour, type of fabric and by how soiled it is. This will help you choose the
correct programme and temperature for each wash.
• Do not exceed the maximum load!
preparing laundry
• Treat stains before washing.
• Some items should be put into a cleaning net before going
into the machine, i.e. bras with metal wires, tights and lace
clothing to prevent damage.
• Check that pockets do not contain any objects which may
damage your clothes and the machine.
• Tie up any loose strings on laundry, close zippers and
reverse clothing with zips inside out.
• To prevent any large, heavy objects (e.g., buckles, large
buttons, etc.) from hitting the glass door, turn your clothing
inside out, or remove the heavy objects. These could
damage your laundry or the machine.
• Remove any surplus hair, animal fur, sand, and other
materials with a brush before washing.
• If clothes have raised fabric turn them inside out.
• Clothes that are not colour fast should be washed separately.
• Insert your clothes into the machine. Close the machine door.
Ensure that you do not trap any items of clothing between
the loading door and the rubber seal.
• Do not wash clothes stained with kerosene, alcohol, gasoline
and other flammable materials.
adding detergent and softener
• Add detergent into the appropriate dispenser. If prewash
function is selected, put detergent into compartment I. If
no prewash function is selected, only put detergent into
compartment II. But if your laundry is very dirty, you can
select prewash function on top of the wash programme
and put detergent into both compartments.
• Apply softener before you start washing.
II
I
Main wash
detergent
Softener
Pre-wash
detergent
Main
Detergent
Prewash
Detergent
Softener
Fibre Type Maximum Wash Loading
Capacity
Cotton 10.0kg
Synthetic 5.0kg
Wool 2.0kg
Delicate 2.5kg
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• Apply detergent and softener according to the washing amount, the soiling level, the water
hardness in your area and the manufacturer’s instructions of these products.
• Do not use the machine when the detergent drawer is removed. It may cause water leak or it
may not work normally.
• To prevent powder detergent staying in the drawer, dry the inside of the drawer with a cloth.
Make sure the powder isn’t lumpy when you add it into the drawer.
• If the rinse cycle isn’t removing all the detergent from your wash, use less detergent.
• Softener and liquid detergent should not exceed the MAX level in the compartment.
• Wash out unused softener with a splash of water or a damp cloth after the programme has
finished.
• You can use liquid detergents in all programmes.
Dilute viscous fabric softener and fabric conditioner with water. Prevent blockage of the
overflow.
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wash setting
standard washing
1. Pull the door handle and put the laundry in the drum. (Refer to Preparation to sort your laundry
before it goes into the drum.) Make sure no washing gets caught in the door.
2. Close the door and press the On/Off button. Turn the Programme Selection Dial to select your
wash programme.
3. Select the water temperature, spin speed and other functions if desired.
4. Press the Function button continuously to select other washing options then press the Select
button to confirm. Other washing options are:
• speed wash : to decrease the washing time; only the programme with can choose
speed wash function
• extra rinse : to perform an extra rinse once
• prewash : to perform an extra wash before main wash
• extra wash : to increase the washing time
• soak : to provide more soaking time of clothes with water, the drum will rotate slower than
normal and an extra 20 minutes will be added to the washing time
• anti-crease : to reduce wrinkles on clothes
5. Press the Dry button continuously to select dry level options: Air Dry (clothes are rotated
under high temperature to remove smell), Gentle Dry (clothes are slightly dried), Normal Dry
(the normal drying procedure) and Extra Dry (clothes are dried very quickly).
before first use
Before washing your clothes for the first time, run a full wash programme first:
1. Connect the machine to the mains power supply and the water supply.
2. Put a small amount of detergent in the detergent drawer. Close the drawer.
3. Press the On/Off button.
4. Select a wash programme.
5. Press the Start/Pause button.
• Clothes could be dried after spinning, if suitable for drying.
• Classify fabrics according to their types and drying level.
• Proper drying time should be set for drying synthetic.
• If you want to iron the clothes after drying, choose Gentle Dry level.
• Clothes not suitable for drying:
• Particularly delicate items such as synthetic curtains, woolen and silk, clothes with
metal inserts, nylon stockings, bulky clothes such as anoraks, bedcovers, quilts,
sleeping bags and duvets
• Clothes padded with foam-rubber or materials similar to foam-rubber
• Fabrics containing residues of setting lotions or hair sprays, nail solvents or similar
solutions
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6. Add detergent into the detergent drawer. The quantity of detergent will depend on the amount of
laundry, the degree of soiling and the water hardness. Use the amount of detergent suggested
on the packaging.
7. Press the Start/Pause button to start the washing.
8. The machine will sound when the programme is complete.
removing washing (once programme is finished)
• Open the machine door and remove your washing.
• Remove any foreign objects to avoid risk of rusting.
• Leave the door and detergent drawer open so that residual water can evaporate.
If the door is locked and you switched the machine off and then on - or if there’s a power
cut - it will stay locked for 5 seconds.
Door remains locked for 1 minute after wash stopped.
delay start the programme
1. Select a wash programme.
2. Press the Delay button repeatedly to set the delay hours for the programme to start (0-24 hr).
3. Press the Start/Pause button to confirm and commence the delay function.
To cancel the delay function:
• before the programme starts, press the Delay button repeatedly until 0 hr
• while the programme is running, press the On/Off button to Off.
adding laundry during wash
You can still add laundry into the unit while it is running a programme. Make sure to follow the
procedures below in order to avoid being scalded by the hot water in the drum.
1. Press the Start/Pause button for 3 seconds.
2. Wait until the drum stops rotating.
3. Wait until the door is unlocked.
4. Open the door carefully, be alert of the hot water in the drum.
5. Add the laundry carefully into the drum and close the door.
6. Press the Start/Pause button to resume the programme.
The machine may not unlock the door for adding laundry when there is too much water or
when the temperature is too high in the drum.
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selecting the programme
Here are the available programmes, additional functions and option settings.
Water temperature can be selected separately for certain programmes.
Option
Programme
Wash/
Dry
Load(kg)
Detergent Box Default
Temp.(˚C)
Default
Time (Min)
Default
Speed
(rpm)
Case
I
Case
II
Softener
Case
Cotton ECO 10.0 X O 60 297 1600
Sport Wear 5.0 O O 40 53 1200
Express 2.0 X O Cold 15 800
Delicate 2.5 X O 30 50 800
Wool 2.0 X O 40 67 800
Colours 5.0 X O Cold 70 1200
Jeans 10.0 O O 40 100 800
Spin Only 10.0 X X X -12 1200
Rinse & Spin 10.0 X X O -20 1200
Dry Only -/7.0 X X X -265 1600
Mix 10.0/7.0 O O 40 73 800
Baby Care 10.0/5.0 O O 30 80 800
Synthetic 5.0/5.0 O O 40 140 1200
Cotton 10.0/7.0 O O 40 160 1600
1 Hour W/D 1.0/1.0 X O Cold 59 1400
Means must
O Means optional
X Means not applicable
The energy class is A
Energy test programme: Cotton ECO 60˚C (under the highest speed; others as the default)
Half load for 10.0Kg machine: 5.0Kg.
“Cotton ECO 60˚” is the standard washing programme and “Dry Only” is the standard drying
programme to which the information in the label and the fiche relates, and they are suitable to clean
normally soiled cotton laundry and they are the most efficient programmes in terms of combined
energy and water consumption for washing that type of cotton laundry, the actual water temperature
may differ from the declared cycle temperature.
Notes: The parameters in this table are only for user’s reference. It may different from the normal
time when using depending on the temperature and the load.
• Programmes with the Dry icon can apply the Dry function.
• Programmes with the Speed Wash icon can apply the Speed Wash function.
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