Kolibri KTP-1000 User manual
H
This manual contains important information on safety measures and
operational features of the KTP-1000 Portable Thermal Printer. Please
read it carefully before operating your machine and keep it for future
reference. While every effort has been made to include all features into
this user manual, specifications stated may not reect all features of the
latest software versions. If you have any questions about your KTP-1000
Portable Thermal Printer and its operation, please contact technical
support at www.kolibriusa.com/contact/.
Table of Contents:
1. INTRODUCTION
1.1 About the KTP-1000 Portable Thermal Printer ___________________________________ 1
1.2 Important Safety Notes_________________________________________________________ 1
1.3 Box Contents __________________________________________________________________ 2
1.4 Product Specifications _________________________________________________________ 2
1.5 Views of the KTP-1000 Portable Thermal Printer ________________________________ 3
1.6 Indicator Light and Button Operating Instructions________________________________ 4
2. GETTING STARTED
2.1 Removing Protective Film From Battery _________________________________________ 5
2.2 Setting Up and Changing Printer Paper__________________________________________ 6
2.3 Charging Your Printer___________________________________________________________ 7
2.4 Connecting Your Printer ________________________________________________________ 8
3. OPERATING MODES AND FUNCTIONS
3.1 Cleaning The Printer Head_____________________________________________________ 10
3.2 Warranty______________________________________________________________________ 11
3.3 Contact Information___________________________________________________________ 12
1.1 About the KTP-1000 Portable Thermal Printer
Thank you for choosing the KTP-1000 Portable Thermal Printer.
The KTP-1000 Portable Thermal Printer is a lightweight portable printer that is compact
and simple to operate. It saves space and works with a variety of bill counters (with the
use of proper adaptor and cables).
1.2 Important Safety Notes
This section presents important infromation intended to ensure safety and effective use
of the printer. Please read carefully. Basic safety precautions should always be followed,
including the following:
• Be sure the specied battery and power source provided with your KTP-1000.
Connection to an improper power source may cause re, explosion or damage to
the printer.
• Don’t put the battery into re or water, don’t disassemble or modify the battery, be
cautious of short circuits, otherwise may result in injury or re, or even explosion.
• When storing the unit for long periods of time, be sure to remove the battery,
other wise the battery may leak corrosive uid. If battery uid is spattered on
clothes or skin, wash it with water immediately. If spattered in eyes, please rise
them with water thoroughly and see a doctor.
• Do not open the paper roll cover when unit is printing. Do not touch the printer
head, it may be hot and may cause burn.
• Do not store the printer in hot and humid conditions.
• Make sure the printer’s power adapter is connected to a stable power of
110~220 V. If unit is plugged into a socket with other multiple devices, voltage
uctuations may occur.
• Make sure a paper roll is always correctly installed when operating the unit.
INTRODUCTION
1.
1
1.3 Box Contents
- KTP-1000 Portable Thermal Printer
- 58 mm Printer Roll
- Power Adaptor
- RS232 Cable
- USB Cable
- Quick Start Guide
- User Manual (available digitally)
1.4 Product Specifications
Print Speed: 90mm/sec
Resolution: 203 dpi (8 dot/mm)
Printing Width: 48 mm
Paper Roll Width: 58 mm
Paper Roll Diameter: ≤ 40 mm
Paper Type: Thermal Paper
Battery: Rechargable Lithium Battery (700mAh)
Interface: RS232/USB
Weight: 134g (192 g with battery)
Dimensions: 4.2’’ x 3.1’’ x 2” (107mm x 79 mm x 51.5mm)
Power source: AC 110V
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1. Paper Roll Cover
2. Paper cutter
3. Battery Indicator
4. Error Indicator
5. Charge Indicator
6. Mode Button
7. Feed Button
8. Power Button
9. COM (RS232) Port
10. USB Port
11. Power Port
1.5 Views of the KTP-1000 Portable Thermal Printer
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1
2
5
4
3
8
7
6
9
10
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Indicator Light Combination Meanings
POWER (Green Light)
OFF
ON (Always)
ON (Always)
ON (Always)
BUTTON INSTRUCTIONS
Under the normal working status, paper will feed when the FEED
button is pressed and held, when the FEED button is release the
paper should stop feeding.
Power off the printer.
Hold the FEED and POWER button for 2 sec, then release.
- Power off the printer.
- Hold the FEED and POWER button. Keep holding.
- Both the Feed and Power indicators should turn on.
The Feed indicator should go out, and turn on again, then
release the FEED button.
*The density setting status will be printed out.
(It has 3 level settings for the printing density: Low, Mid, and High.
To switch the density status, repeat the operation above)
FEED (Red Light)
OFF
OFF
Flash
ON (Always)
PRINTER STATUS
Printer Close
Printer open with paper roll
Printer open without paper roll
Printer has paper roll
FUNCTION
Feeding the
printer paper
Run a self test
Checking and
setting printing
density
1.6 Indicator Light and Button Operating Instuctions
4
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2.2 Setting Up & Changing Printer Paper
Open the top cover of the printer to make
sure the paper roll is inserted properly.
Correct
Incorrect
Feed a bit of the paper outside of the printer,
then close the top cover.
Tear off excess paper
using the built in saw teeth.
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Before charging your printer
make sure that you have
removed the film on the battery.
If you have not removed the
film, see section 2.1 Removing
Protective Film From Your
Battery. If you have removed
the film continue reading
through section 2.3.
Insert one end of the power cord to a power
outlet and the other end to the power port on
the printer.
The printer will start charging the battery
(charging indicator light should turn on) and
can be turned on by pressing the power button.
Note:
When storing the unit for long periods of time, remove the battery from the unit to
preserve the life of the battery and prevent possible battery fluid leakage.
For consistent charging and power make sure the outlet being used has a stable power
of 110~220 Volts, and that there aren’t too many devices plugged into the same outlet.
2.3 Charging Your Printer
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The KTP-1000 is made to operate with all Kolibri bill counters and most other branded
bill counters. Follow the instructions below in order to connect your printer:
1. Locate the cable that came with your printer, and plug the cable into the port labeled
“COM” on your printer.
2. See table below to set up configurations:
2.4 Connecting Your Printer
Kolibri Unit
Printer Port
“COM”
Printer
Cable
Adapter
Cable
RJ11 Port
RS232 Port
Printer Compatible Adapter Cable RS232 Port RJ11 Port Solution
See Diagram Below
Connect Directly to RS232
Check bill counter’s manual
Check bill counter’s manual
Check bill counter’s manual
NOTE:
If you are still experiencing issues with printing when using a Kolibri Bill Counter,
please contact us at http://kolibriusa.com/contact/.
If you are experienceing issues with printing and the bill counter is not Kolibri, please
contact the manufacturer of your bill counter unit to check if your bill counter has
printing capabilities.
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MAINTENANCE, TROUBLESHOOTING AND SERVICE
3.
3.1 Cleaning The Printer Head
When the printer has the following conditions, you should clean the printer head:
Printer head cleaning steps are as follows:
Note:
If you still need further assistance with maintaining your unit. Please feel free to reach
out to our technical support team.
1. The printer does not print clearly and the thermal paper is OK.
2. The printer Print pages length ways is not clear.
3. The printer sounds noisy/loud when feeding paper or printing.
1. Make sure the printer is off before attempting to clean the printer.
2. If the printer has recently been used please wait for the printer to cool down
(printer head may be hot and could cause injury).
3. Open the paper roll cover and remove the thermal paper roll.
4. Using a soft cotton cloth lightly dipped in ethanol (please make sure there is no
dripping), wipe the thermal printer head gently and remove any dust or stains.
5. Wait for the ethanol to completely dry before replacing the thermal printer
roll back in to the unit.
6. Print a test page.
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3.2 Warranty
The KTP-1000 Portable Thermal Printer is warranted for a period of one year from the
date of purchase.
In most cases a unit malfunction can easily be corrected by performing a thorough
cleaning.
•Customer should allow the manufacturer the time and opportunity to test and
diagnose the machine to determine warranty and non-warranty claims.
•After receiving and unpacking the unit, customer shall keep the package and its user
manual. Warranties are canceled in the event the device is transported in a non
original packaging or operation/maintenance conditions are not met.
•Company is not responsible for unit malfunction due to improper maintenance,
storage, or transportation including, but not limited to mechanical damage.
•Manufacturer is entitled to introduce updated software, not described in the
current user manual.
Non-Warranty Service:
The manufacturer can perform maintenance and cleaning for an extra fee. For a non-
warranty repair or maintenance quotation, contact our Technical Support team.
Warranty service is not available in the following cases:
•Cleaning of the unit from dust and mud.
•Operation or maintenance rules requirements set in the user manual are not met.
•There is mechanical damage to the unit, or the sealed portions of the unit have been
opened or tampered with.
•There are foreign objects or liquid inside the unit.
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3.3 Contact Information
Technical Support contact information:
http://kolibriusa.com/contact/
When contacting Technical Support, please have the following available:
•Product Model - Located on the back of the machine.
•Serial Number - Located on the bottom of the machine.
•Nature of the problem - What happened, and when did it happen? Did the machine
display an error message?
•Steps already taken to resolve the problem and the results.
Kolibri™
©2022 Printed in China.
Specifications subject to change without notice.
www.KolibriUSA.com
KTP1000012022
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