Konica Minolta bizhub 367 User manual

Security Operations
2016. 3
Ver. 1.02
367/287/227
User’s Guide

bizhub 367/287/227 Contents-1
Contents
1 Security
1.1 Introduction ..................................................................................................................................... 1-2
Compliance with the ISO15408 Standard ......................................................................................... 1-2
Operating Precautions ....................................................................................................................... 1-2
INSTALLATION CHECKLIST.............................................................................................................. 1-3
1.2 Security Functions .......................................................................................................................... 1-6
Check Count Clear Conditions .......................................................................................................... 1-6
1.3 Precautions for Operation Control ................................................................................................ 1-8
Roles of the Owner of the Machine ................................................................................................... 1-8
Roles and Requirements of the Administrator of the machine .......................................................... 1-8
Password Usage Requirements ........................................................................................................ 1-8
External authentication server control requirements ......................................................................... 1-9
Security function operation setting operating requirements.............................................................. 1-9
Operation and control of the machine ............................................................................................... 1-9
Machine Maintenance Control......................................................................................................... 1-11
Precautions for using the printer driver............................................................................................ 1-11
1.4 Miscellaneous................................................................................................................................ 1-12
Password Rules ............................................................................................................................... 1-12
Precautions for Use of Various Types of Applications..................................................................... 1-12
Encrypting communications ............................................................................................................ 1-13
Print functions.................................................................................................................................. 1-13
IPP printing ...................................................................................................................................... 1-13
Items of Data Cleared by Overwrite All Data Function .................................................................... 1-14
Fax functions.................................................................................................................................... 1-15
USB keyboard.................................................................................................................................. 1-15
Different types of boxes................................................................................................................... 1-15
Hardware and software used in the machine .................................................................................. 1-15
Firmware integrity verification function............................................................................................ 1-16
IPsec setting .................................................................................................................................... 1-16
CS Remote Care function................................................................................................................ 1-16
Terminating a Session and Logging out .......................................................................................... 1-16
Authentication error during external server authentication.............................................................. 1-17
2 Administrator Operations
2.1 Accessing the Administrator Settings .......................................................................................... 2-2
2.1.1 Accessing the Administrator Settings................................................................................................ 2-2
2.1.2 Accessing the User Mode.................................................................................................................. 2-4
2.2 Enhancing the Security Function................................................................................................... 2-8
2.2.1 Items cleared by HDD Format ......................................................................................................... 2-10
2.2.2 Setting the Password Rules............................................................................................................. 2-11
2.2.3 Setting the Enhanced Security Mode .............................................................................................. 2-13
2.3 Preventing Unauthorized Access ................................................................................................ 2-16
Setting Prohibited Functions When Authentication Error ................................................................ 2-16
2.4 Canceling the Operation Prohibited State.................................................................................. 2-18
Performing Release Setting ............................................................................................................. 2-18
2.5 Setting the Authentication Method ............................................................................................. 2-20
2.5.1 Setting the Authentication Method .................................................................................................. 2-20
2.5.2 Setting the External Server .............................................................................................................. 2-23
2.6 ID & Print Setting Function........................................................................................................... 2-26
Setting ID & Print.............................................................................................................................. 2-26
2.7 System Auto Reset Function ....................................................................................................... 2-28
Setting the System Auto Reset function.......................................................................................... 2-28
2.8 User Setting Function ................................................................................................................... 2-30
Making user setting.......................................................................................................................... 2-31

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2.9 Account Track Setting Function.................................................................................................. 2-36
Making account setting.................................................................................................................... 2-36
2.10 User Box Function ........................................................................................................................ 2-41
2.10.1 Setting the User Box........................................................................................................................ 2-41
2.10.2 Changing the user/account attributes and box password .............................................................. 2-46
2.10.3 Setting Memory RX.......................................................................................................................... 2-51
2.11 Changing the Administrator Password....................................................................................... 2-54
Changing the Administrator Password ............................................................................................ 2-54
2.12 Protecting Data in the HDD.......................................................................................................... 2-57
2.12.1 Setting the Encryption Key (encryption word) ................................................................................. 2-57
2.12.2 Changing the Encryption Key .......................................................................................................... 2-61
2.12.3 Setting the Overwrite HDD Data ...................................................................................................... 2-63
2.13 Overwrite All Data Function ......................................................................................................... 2-65
Setting the Overwrite All Data function............................................................................................ 2-65
2.14 Obtaining Job Log......................................................................................................................... 2-68
2.14.1 Obtaining and deleting a Job Log.................................................................................................... 2-68
2.14.2 Downloading the Job Log data........................................................................................................ 2-70
Job Log data.................................................................................................................................... 2-72
2.15 Setting time/date in machine....................................................................................................... 2-79
2.15.1 Setting time/date.............................................................................................................................. 2-79
2.15.2 Setting daylight saving time............................................................................................................. 2-82
2.16 SSL Setting Function .................................................................................................................... 2-84
2.16.1 Device Certificate Setting ................................................................................................................ 2-84
2.16.2 SSL Setting ...................................................................................................................................... 2-86
2.16.3 Removing a Certificate..................................................................................................................... 2-87
2.17 TCP/IP Setting Function............................................................................................................... 2-88
2.17.1 Setting the IP Address ..................................................................................................................... 2-88
2.17.2 Registering the DNS Server ............................................................................................................. 2-89
2.18 AppleTalk Setting Function.......................................................................................................... 2-90
Making the AppleTalk Setting.......................................................................................................... 2-90
2.19 E-Mail Setting Function ................................................................................................................ 2-91
Setting the SMTP Server (E-Mail Server)......................................................................................... 2-91
3 User Operations
3.1 User Authentication Function ........................................................................................................ 3-2
3.1.1 Performing user authentication.......................................................................................................... 3-2
3.1.2 Accessing the ID & Print Document................................................................................................... 3-7
3.2 Change Password Function........................................................................................................... 3-9
Performing Change Password........................................................................................................... 3-9
3.3 Secure Print Function ................................................................................................................... 3-12
Accessing the Secure Print Document ............................................................................................ 3-12
3.4 User Box Function ........................................................................................................................ 3-15
3.4.1 Setting the User Box........................................................................................................................ 3-15
3.4.2 Changing the user/account attributes and box password .............................................................. 3-20
3.4.3 Accessing the User Box and User Box file ...................................................................................... 3-26

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4 Application Software
4.1 Data Administrator.......................................................................................................................... 4-2
4.1.1 Accessing from Data Administrator ................................................................................................... 4-2
4.1.2 Setting the user authentication method............................................................................................. 4-5
4.1.3 Changing the authentication mode.................................................................................................... 4-6
4.1.4 Making the user settings.................................................................................................................... 4-8
4.1.5 Making the account settings.............................................................................................................. 4-9
4.1.6 DNS Server Setting Function........................................................................................................... 4-10
4.1.7 AppleTalk Setting Function.............................................................................................................. 4-11
4.1.8 E-Mail Setting Function.................................................................................................................... 4-12

1Security

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1.1 Introduction 1
1 Security
1.1 Introduction
Thank you for purchasing our product.
This User's Guide contains the operating procedures and precautions to be used when using the security
functions offered by the bizhub 367/287/227 machine. To ensure the best possible performance and effective
use of the machine, read this manual thoroughly before using the security functions. The administrator of the
machine should keep this manual for ready reference. The manual should be of great help in finding solutions
to operating problems and questions.
This User's Guide (version 1.02) covers the following.
For any query, request, or opinion concerning the machine, please contact your dealer from which you pur-
chased your machine or Service Representative.
Any notice concerning this machine will be given in writing by the dealer from which you purchased your ma-
chine or Service Representative.
Compliance with the ISO15408 Standard
When the Enhanced Security Mode on this machine is set to [ON], more enhanced security functions are
available.
This machine offers the security functions that comply with the ISO/IEC15408 (level: EAL2) and U.S. Govern-
ment Approved Protection Profile - U.S. Government Protection Profile for Hardcopy Devices Version 1.0
(IEEE Std 2600.2TM-2009).
Operating Precautions
The machine gives an alarm message or an alarm sound (peep) when a wrong operation is performed or a
wrong entry is made during operation of the machine. (No "peep" alarm sound is issued if a specific sound
setting in Sound Setting of Accessibility Setting is set to [OFF].) If the alarm message or alarm sound is given,
perform the correct operation or make the correct entry according to the instructions given by the message
or other means.
The administrator of the machine should exit from the current mode to return to the basic screen whenever
the access to that mode is completed or if he or she leaves the machine with the mode screen left displayed.
The administrator of the machine should make sure that each individual general user exits from the current
mode to return to the basic screen whenever the access to that mode is completed or if the user leaves the
machine with the mode screen left displayed.
If an error message appears during operation of the machine, perform steps as instructed by the message.
For details of the error messages, refer to the User’s Guide furnished with the machine. If the error cannot be
remedied, contact your service representative.
The Web Connection functions can be used only if the setting is made to accept "Cookie."
Model name bizhub 367/bizhub 287/bizhub 227/bizhub 136DN/bizhub 128DN/bizhub
122DN/ineo 367/ineo 287/ineo 227/Sindoh N502/Sindoh N501/Sindoh
N500/Sindoh MF3091/Sindoh MF2101/Sindoh MF2041/Sindoh N512/Sindoh
N511/Sindoh N510/Sindoh N517/Sindoh N516/Sindoh N515
Version G00-27

bizhub 367/287/227 1-3
1.1 Introduction 1
INSTALLATION CHECKLIST
This Installation Checklist contains items that are to be check by the Service Engineer installing this machine.
The Service Engineer should check the following items, then explain each checked item to the administrator
of the machine.
To Service Engineer
Make sure that each of these items is properly carried out by checking the box on the right of each item.
1. Perform the following steps before installing this machine.
Check with the administrator to determine if the security functions of this machine should
be enhanced. If the functions should be enhanced, check the following.
If the security functions are not to be enhanced, quit the operation without checking the
following.
Before installing the machine, check with the administrator of the machine to determine if
the following is confirmed.
• Whether the Service Engineer has been informed that the unpacking procedure is to
be performed by the Service Engineer in the presence of the administrator of the ma-
chine.
• Whether the machine has been under the control of the administrator of the machine
with a check made to ensure that evidently the machine has not been unpacked or
used.
The Service Engineer should obtain the administrator's consent to the performance of this
item.
If the machine has been unpacked, check with the administrator that it was the adminis-
trator who unpacked the machine and nobody but the administrator has gain access to the
machine after the unpacking. Then, obtain the administrator's consent to the performance
of the installation procedure for the unpacked machine before attempting to start the pro-
cedure. If the administrator's consent cannot be obtained, call the dealer.
I swear that I would never disclose information as it relates to the settings of this machine
to anybody, or perform malicious or intentional act during setup and service procedures
for the machine.
When giving a copy of the User's Guide, explain the following to the administrator:
• A digital signature is assigned to the data certified by ISO15408. To ensure integrity of
the file, have the administrator of the machine confirm the digital signature using the
property of the provided data file in the user's PC environment.
Confirm the digital signature as follows.
Right click the provided exe file to display the property screen.
Select [Digital Signatures] - [Details] - [General], and check that Konica Minolta, Inc. is
displayed in the Name of signer field.
Select [View Certificate] - [General]. Then, check that the signing time is within the val-
idated date of the certificate and that the certificate has been issued by a reliable cer-
tification authority.
Write down the serial number shown in [View Certificate] - [Details]. Access to the URL
for CRL Distribution Points and confirm that the serial number is not shown in
[Revocation List]. For confirmation, the Internet environment is required.
• Two versions are available, the HTML version and User's Guide Security Operations
(this User's Guide).
• This User's Guide must first be read and the conditions described in this User's Guide
take precedence over the HTML version.
• If the security functions of the machine are to be enhanced, the machine and its sur-
rounding environment should be set up and operated according to this User's Guide.
Refer to the Service Manual and perform the required installation and setup steps.
During the installation and setup procedure, make sure that no unnecessary parts are
mounted on the machine and have the administrator of the machine confirm that no un-
necessary parts are mounted on the machine.
• Explain to the administrator making him/her check the cover of the Service Manual to
be referred that it is for bizhub 367/bizhub 287/bizhub 227/bizhub 136DN/bizhub
128DN/bizhub 122DN/ineo 367/ineo 287/ineo 227/Sindoh N502/Sindoh N501/Sindoh
N500/Sindoh MF3091/Sindoh MF2101/Sindoh MF2041/Sindoh N512/Sindoh
N511/Sindoh N510/Sindoh N517/Sindoh N516/Sindoh N515 (Version: G00-27). Ex-
plain to the administrator that the following settings must be performed referring to the
manuals above.
• The Service Engineer must have the administrator confirm that the digital signature is
assigned to the firmware and the version of the firmware to be updated is the one that
is written on the Service Manual.

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1.1 Introduction 1
2. After this machine is installed, refer to the Service Manual and perform the following steps.
Check that the HDD has been installed and set up correctly.
• Check the HDD for identification.
• After upgrading the firmware, check that the HDD can be accessed properly.
Check that the Fax Kit has been mounted and set up properly, if fax functions are to be
used.
After the installation, conduct transmission and reception tests to make sure that the Fax
Kit has been mounted and set up properly.
Let the machine read the Custom Function Pattern Selection setting file
XXX_v1.0_ISO15408.cpd.
Get the administrator of the machine to confirm that [ISO15408] is selected for [Send/Save]
of [Custom Function Pattern Selection] in the Administrator Settings and obtain his or her
consent not to change the setting.
Check that the model name and the Firmware version (card version, BOOT) checked with
the Service Manual agree with the value shown on the Firmware version display screen.
Check also that the MFP model name and the part numbers of the MFP board and the
eMMC board agree with those described in the Service Manual.
If there is a mismatch in the Firmware version number, explain to the administrator of the
machine that upgrading of the Firmware is necessary and perform upgrading of the Firm-
ware.
Set CE Authentication to [ON] and set the CE Password.
Make the service settings necessary for the Enhanced Security Mode.
Remove the USB extension cable from the USB port of the machine and set so that the
USB port on the right of the machine control panel cannot be used.
3. After this machine is installed, refer to this User’s Guide and perform the following steps.
Check that the Administrator Password has been set by the administrator of the machine.
Check that the Encryption Key has been set by the administrator of the machine.
Check that the Overwrite HDD Data has been set by the administrator of the machine.
Check that User Authentication has been set to [ON (MFP)], [External Server Authentica-
tion] (Active Directory only), or [Main + External Server] (Active Directory only) by the ad-
ministrator of the machine.
Check that the date and time have been correctly set in the machine by the administrator
of the machine.
Check that the Job Log Settings (Audit Log) has been set to [Yes] by the administrator of
the machine.
Check that the certificate for SSL communications has been registered by the administra-
tor of the machine.
In accordance with the security policies of the organization, register the certificate that is
issued by a reliable authentication authority.
Check that the ID & Print Settings has been set to [ON] by the administrator of the machine.
Check that the Memory RX Setting has been set to [Yes] by the administrator of the ma-
chine.
Check that IPsec has been set by the administrator of the machine for communications
between the machine and the external authentication server.
Check that IPsec has been set by the administrator of the machine for communications
between the machine and the DNS server.
Check that IPsec has been set by the administrator of the machine for communications
between the machine and the SMTP server.
Let the administrator of the machine set Enhanced Security Mode to [ON].
Check that the various functions to be disabled manually have been properly disabled by
the administrator of the machine.

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1.1 Introduction 1
When the above steps have been properly carried out, the Service Engineer should make a copy of this list
and give the original of this list to the administrator of the machine. The copy should be kept at the corre-
sponding Service Representative for filing.
Please direct your any queries about using the machine to the Service Representative shown below.
The languages, in which the contents of the User’s Guide Security Operations have been
evaluated, are Japanese and English.
The following lists the manuals compatible with bizhub 367/bizhub 287/bizhub 227/bizhub
136DN/bizhub 128DN/bizhub 122DN/ineo 367/ineo 287/ineo 227/Sindoh N502/Sindoh
N501/Sindoh N500/Sindoh MF3091/Sindoh MF2101/Sindoh MF2041/Sindoh N512/Sin-
doh N511/Sindoh N510/Sindoh N517/Sindoh N516/Sindoh N515 (Version: G00-27).
• bizhub 367/287/227 User’s Guide v1.00 A7AH-9590BA-00
• bizhub 367/287/227 User’s Guide Security Operations 2016. 3 Ver. 1.02
Explain to the administrator that the settings for the security functions for this machine
have been specified.
Product Name Company Name User Division Name,
Contact
Person in charge
Customer (administrator of machine)
Service Representative

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1.2 Security Functions 1
1.2 Security Functions
Setting the Enhanced Security Mode to [ON] will validate the security function of this machine. For details of
the settings of different security functions to be changed by turning [ON] the Enhanced Security Mode, see
page 2-8.
The following the major security functions when the Enhanced Security Mode is set to [ON].
Check Count Clear Conditions
The following are the conditions for clearing or resetting the check count of the number of wrong entries at
the time of authentication by the Enhanced Security Mode.
<Administrator Settings>
-Authentication of Administrator Settings is successful.
<User Authentication Mode>
-User Authentication mode is successful.
-Release of Prohibited Functions When Authentication Error is executed.
<Account Track Mode>
-Account Track mode is successful.
-Release of Prohibited Functions When Authentication Error is executed.
Function Description
Identification and au-
thentication function
Access control is then provided through password authentication for any ac-
cess to the Administrator Settings, User Authentication mode, User Box, a
User Box data file, and a Secure Print document. Access is thereby granted
only to the authenticated user. A password that can be set must meet the
Password Rules. The machine does not accept setting of an easily decipher-
able password. For details of the Password Rules, see page 1-12.
If a wrong password is entered, during password authentication, a predeter-
mined number of times (once to three times.) or more set by the administrator
of the machine, the machine determines that it is unauthorized access
through Prohibited Functions When Authentication Error, prohibiting any fur-
ther entry of the password. By prohibiting the password entry operation, the
machine prevents unauthorized use or removal of data. The administrator of
the machine is responsible for resetting the prohibition of the password entry
operation. For details, see page 2-18.
User limiting function Specific functions to be used by each user/account may be limited. For de-
tails, see page 2-30.
HDD encryption function By setting the Encryption Key, the data stored in the HDD is encrypted, there-
by protecting the data in the HDD. For details, see page 2-57.
Auditing function Information including operations performed on the machine and a job history
can be stored in the HDD. Setting the Job Log (Audit Log) allows an illegal
act or inadequate operation performed on the machine to be traced. The ob-
tained Job Log can be downloaded and viewed from the Web Connection.
For details, see page 2-68.
Residual information de-
leting function
When the machine is to be discarded or use of a leased machine is terminat-
ed at the end of the leasing contract, setting of the Overwrite HDD Data func-
tion while the machine was in use allows residual unnecessary data to be
deleted, because the machine overwrites a specific overwrite value over the
unnecessary data. This prevents data leakage. (Passwords, addresses, and
other data set while the machine was in use should, however, be deleted
manually.) For details, see page 2-63.
To delete data including the passwords, addresses, and other data all at
once, the Overwrite All Data function overwrites and erases all data stored in
all spaces of the HDD. The function also resets all passwords saved in the
flash memory and eMMC to factory settings, preventing data from leaking.
For details, see page 2-65. For details of items to be cleared by Overwrite All
Data function, see page 1-14.
Network communication
protecting function
Communication data transmitted to or from the machine and client PC can
be encrypted using the SSL/TLS, which prevents information leakage
through sniffing over the network. For details, see page 2-84.