Logic Controls SB9100 Series User manual

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SB9100 User Manual

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Ab bo ou ut t t th hi is s M Ma an nu ua al l
ThankyouforpurchasingourSB9100Series.Thisterminaloffershighlyenhanced
features,witheasyconnectiontovariousoptionaldevicesforoptimum
performance.Thisusermanualdescribeshowtosetupandconnectyourterminal.
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Co op py yr ri ig gh ht t
©Copyright2006
Allrightsreserved.Thisproductandrelateddocumentationareprotectedby
copyrightandaredistributedunderlicensesrestrictingtheiruse,copying,and
distribution.Nopartofthisdocumentationmaybereproducedinanyformbyany
meanswithoutpriorwrittenauthorizationofthemanufactureranditslicensors,if
any.
S
Sa af fe et ty y N No ot ti ic ce es s
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Be ef fo or re e
Y
Yo ou u P Pr ro oc ce ee ed d
•ReadthesafetynoticesandtheUserManualcarefullybeforeturningtheproduct
on.
•Keeptheboxandpackagingincasetheproductneedstobeshippedinthefuture.
•Followtheproductandwarninglabelinstructions.
•Anychangesormodificationsthatdonotfollowtheinstructionsinthismanual
willvoidthisproductʹswarranty.
P Po ow we er r S Su up pp pl ly y S Sa af fe et ty y N No ot te es s
•Toavoidelectricshocks,disconnectthepowercordfromtheelectricaloutletbefore
relocatingthesystem.
•Makesurethevoltageofthepoweroutletconformswithinvoltagerangeofthe
terminal.Failuretocomplymaycausetheelectricshockordamagetotheterminal.
Ifyouarenotsureoftheelectricityvoltagethatyouareusing,contactyourlocal
electricitycompany.
•Toavoidfireorelectricshocks,donotoverloadelectricpoweroutlets.
•Protectthepowercordfrombeingwalkedonorpinchedparticularlyatplug,
conveniencereceptacles,andthepointwheretheyexitfromtheapparatus.

Contents
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Op pe er ra at ti in ng gI In ns st tr ru uc ct ti io on ns s
•Keepthismanualforfuturereference.
•Keepthisequipmentfrommoistureanddust.
•Placetheequipmentonastablesurfacebeforesettingitup.
•Ifthereisanyofthefollowingsituationarise,notifyaqualifiedservicetechnician
immediately:
¾Thepowercordorplugisdamaged.
¾Liquidhasbeenspiltontotheequipment.
¾Theequipmenthasbeendroppedanddamaged.
¾Theequipmentdoesnotfunctionnormally.
•Donotblockanyventilationopeningstopreventtheequipmentfromoverheat.
•Donotleavetheequipmentinanonair‐conditionedenvironmentwherethestorage
temperaturemaygoabove70°C(158°F),asthiscancausedamagetotheequipment.
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Ma ai in nt te en na an nc ce e
•Gentlywipescreenwithacleansofthairlensbrush,oralint‐freecloth.
•Donotapplypressuretothescreenwhilecleaning
•DonotsprayanyliquiddirectlyontothescreenorthecasingoftheSB9100Terminal
•ChemicalcleanershavebeenreportedtocausedamageonthescreenoftheSB9100
Terminal.
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Wa ar rn ni in ng g a an nd d A At tt te en nt ti io on n
•Thetechnicaldescriptionsandspecificationsoftheequipmentaresubjecttochange
withoutnotice.
•Forsafetyreasons,weargloveswhenassemblingtheproduct.
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Pa at te en nt t
Patentpending.
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Contents
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Fe ed de er ra al l C Co om mm mu un ni ic ca at ti io on ns s ( (F FC CC C S St ta at te em me en nt t) )
ThisdevicecomplieswithFCCRulesPart15.Operationissubjecttothefollowingtwo
conditions:
•Thisdevicemaynotcauseharmfulinterference.
•Thisdevicemustacceptanyinterferencereceivedincludinginterferencethatmay
causeundesirableoperation.
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ThisequipmenthasbeentestedandfoundtocomplywithinthelimitofaClassAdigital
device,pursuanttoPart15oftheFCCRules.Theselimitsaredesignedtoprovide
reasonableprotectionagainstharmfulinterferenceinaresidentialinstallation.This
equipmentgenerates,usesandcanradiateradiofrequencyenergyand,ifnotinstalled
andusedinaccordancewiththemanufacturer’sinstructions,maycauseharmful
interferencetoradiocommunications.However,thereisnoguaranteethatinterference
willnotoccurinaparticularinstallation.Ifthisequipmentdoescauseharmful
interferencetoradioortelevisionreception,whichcanbedeterminedbyswitchingthe
equipmentonandoff,theuserisencouragedtotrytocorrecttheinterferencebyoneor
moreofthefollowingmeasures:
•Reorientorrelocatetheinterferencereceivingantenna.
•Increasethedistanceofseparationbetweentheequipmentandinterferencereceiver.
•Connecttheequipmenttoapoweroutletonacircuitdifferentfromthattowhichthe
interferencereceiverisconnected.
•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

WARNING:
Theuseofshieldedcablesforconnectionofthemonitortothegraphicscardisrequiredto
assurecompliancewithFCCregulations.Changesormodificationstothisunitnot
expresslyapprovedbythepartyresponsibleforcompliancecouldvoidtheuser’s
authoritytooperatethisequipment.

Note:
Changesormodificationsnotexpresslyapprovedbythepartyresponsibleforcompliance
couldvoidtheuser’sauthoritytooperatetheequipment.


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Chapter1..........................................................................................................1
Welcome ................................................................................................................. 1
OverviewofSB9100......................................................................................... 1
FrontView.................................................................................................. 2
RearView ................................................................................................... 3
ConnectingtoaPOSTerminal ................................................................ 4
Unpacking .................................................................................................. 4
Chapter2..........................................................................................................4
GettingStarted ...................................................................................................... 5
Pre‐installationNotice..................................................................................... 5
DefaultSettings.......................................................................................... 5
Limitations ................................................................................................. 6
Chapter3..........................................................................................................7
SystemUpgrade .................................................................................................... 7
RemovingtheCover........................................................................................ 7
InstallingAdd‐OnCards ................................................................................ 7
InstallingaHardDiskDrive .......................................................................... 8
MemoryConfiguration............................................................................. 8
Appendix .........................................................................................................9
TechnicalInformation.......................................................................................... 9
ProductSpecifications..................................................................................... 9
FrequentlyAskedQuestions(FAQ)............................................................ 11
Troubleshooting............................................................................................. 12
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Chapter1
1
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Ch ha ap pt te er r 1 1
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We el lc co om me e
CongratulationsonyourpurchaseofthisPOSPC.Thisproductisspecifically
designedtoofferyouenhancedfeatures,speed,andperformancetopromote
yourbusinesshigherflexibilityandasuperiorcustomerexperience.
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Ov ve er rv vi ie ew w o of f S SB B9 91 10 00 0
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ThisPOSterminalcomesequippedwiththefollowingfeatures:
SavingCostof
Ownership
Modulardesignprovidestheownerwiththefollowingbenefits:(a)
costeffectiveness,(b)customizationflexibility,and(c)easy
maintenance.
CompactSize/
AestheticDesign
Thissturdy,powersavingeconomicPOSsystemfeaturesasleek,
compactdesignbasethatsavescounterspaceandyieldsavarietyof
peripheraloptions,hencehigherflexibilityandaddsappealtothe
serviceenvironment.
Dust/Water‐
proof
IP32SB9100seriesfeaturesahighlydurable,rigorouslytested
designthatisreliableanddependableinruggedenvironments.
POSReady2009/
WinXPPro
Solution
Solutionisrecommendedtobebundledwithembeddedsolution
forhighperformanceandotheraddedvalues.
Environment
Protection
Environmentalfriendly,RoHScompliantproduct.
HigherStabilityTheSB9100hasalongeroverallsystemMTBFtoprovideahigher
stabilityduringoperation.


Chapte1 — Welcome
2
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Fr ro on nt t V Vi ie ew w
Toopenthefrontcover,pressthecoverreleaselatch.
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
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
DESCRIPTION
1HDDbay
2Powerbutton
3Keylock
4LEDstatusindicator
5TwofrontaccessUSB2.0ports
6Headphoneandmicrophonejacks
7Compactflashcardslot
Coverreleaselatch

Chapter 1 - Welcome
3
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Re ea ar r V Vi ie ew w
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DESCRIPTIONFUNCTION
112VDCOutputConnectstoaLCD
224VDCOutputConnectstoaPOSPrinter
3LPT1ConnectstoaPOSPrinter.
4LANPortConnectstotheLAN.
5CashDrawerPortConnectstoacashdrawer(12V/24V
SolenoidTypeofCOM6)
6MicrophoneJackConnectstoamicrophone.
7AudioLineIn/OutConnectorsConnectstoaudiosource/external
speakers.
8AnalogVGAPortConnectstoaPOSLCDmonitor.
9TwoUSBPorts ConnecttoUSB2.0device.
10COMPorts1–4ConnecttoPOSperipherals.
11PS/2KeyboardPortConnectstoaPS/2keyboard.
12PS/2MousePortConnectstoaPS/2mouse.
13ACPowerInletConnectstoanACpowercord.
14TwoPoweredUSBPorts5V/24VConnecttoapoweredUSBdevice.



Chapte1 — Welcome
4
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Co on nn ne ec ct ti in ng g t to o a a P PO OS S T Te er rm mi in na al l
YourSB9100POSPCcollaborateswiththePyramidTouchMonitortoexpand
thecapabilityandtheflexibilityforyourbusiness.
1. ConnectoneendoftheVGAcabletotheVGAportonthebackofyour
SB9100POSPC.
2. ConnecttheotherendoftheVGAcabletotheVGAportonthebackofthe
POSLCDMonitor.


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Un np pa ac ck ki in ng g
BeforesettingupyourSB9100,checkthatthepackagecontainsthefollowing
items.Ifanyoftheitemsaremissingordamaged,contactyourvendor
immediately.
SB9100POSPCACPOWERCORDACCESSORY
PACKAGE
ContentsoftheAccessoryPackage:
•Quick Installation Guide
•SoftwareDriverCD‐ROM
•FrontCoverKey
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Ch ha ap pt te er r 2 2
VGAPort on POS PC
VGACable
VGAPort on POS
LCD Monitor

Chapter2
5
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Ge et tt ti in ng g S St ta ar rt te ed d
ThischapterdescribeshowtoinstalltheoptionalaccessoriesonyourSB9100
POSPCforoptimumserviceability.
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Pr re e- -i in ns st ta al ll la at ti io on n N No ot ti ic ce e
BeforeyoustartinstallingyourSB9100,pleasereadthefollowingnotices
carefully.
TheSB9100featurestwoPCIslots.
Donotpluginorunpluganyinteriordevices,suchasmemorymoduleor
anyfunctioncard,whentheATXPSUispoweredon.
TheLANchipsetusesIntelProfamilynetworkadapter.TheTerminalhas
bebuilt‐inthePXEBootROMfunctionwithintheBIOStoexecuteBoot
ROMalready.
Forinstallationandcompatibility,usingtheDDRRAMModulefromthe
originalmanufacturerisrecommended.
TheUSBdeviceconnectorisHotSwap.Donotpluginorunplugany
connectorsotherthanUSBdeviceswhenthepowerison.
ThespillproofdesignofSB9100conformstoIP‐32standard.
DonotinsertorremoveanydevicesorcomponentsfromtheSB9100while
thepowerison.

D
De ef fa au ul lt t S Se et tt ti in ng gs s
DefaultsettingsforSB9100POSPCserialports
COM1 COM2COM3COM4
IRQ4IRQ3IRQ4IRQ3


Chapter 2 – Getting Started
6
L
Li im mi it ta at ti io on ns s
OutputVoltageCOMPort AverageMax.Current
9thPINofCOM15V/0.5A,12V/0.5A5V/0.7A,12V/0.6A
9thPINofCOM25V/0.5A,12V/0.5A5V/0.7A,12V/0.6A
9thPINofCOM35V/0.5A,12V/0.5A5V/0.7A,12V/0.6A
9thPINofCOM45V/0.5A,12V/0.5A5V/0.7A,12V/0.6A

Westronglyrecommendthatyouusethefollowingadd‐ondevicestoexpand
theutilitiesofyourSB9100POSPC.
Add‐onCard
TypeBrandModelNo.Remarks
LANRealtekRTL8139C/D10/100BaseT
SISSIS90010/100BaseT
D‐LinkDFE‐530TX10/100BaseT
3COM3C905C10/100BaseT
ModemCardMotorolaSM5656K
Conexant
(Rockwell)
MD‐56KUR456K
WirelessLAND‐LinkDWL‐520+IEEE802.11b
D‐LinkDWL‐G520+IEEE802.11g
CFCardInnoDisk64MB~8GBIndustryLevel
DiskonModuleInnoDisk64MB~4GBIDEATA44pin
2ndVGAPCI
Card
ATIRadeon7000 
PCMCIAPCISlot
Card
CardBus16/32bit,3.3V/5V


Chapter3
7
C
Ch ha ap pt te er r 3 3
S
Sy ys st te em m U Up pg gr ra ad de e
Yourwarrantyremainsineffectonlyifallinternalsettingsaredonebyan
authorizeddealerortechnician.Thissectionisintendedonlyforuserswho
wishtoperformadjustmentsbythemselvesandtherebyvoidthewarranty.
R
Re em mo ov vi in ng g t th he e C Co ov ve er r
YouwillneedthefollowingtoolstodisassembleaSB9100POSPC:
•Ascrewdriver
•Labelingmaterial
•Acontainertostorethescrewstemporarily
WARNING:
Make sure that the power of your SB9100 POS PC is turned off before
removing the chassis.

I
In ns st ta al ll li in ng g A Ad dd d- -O On n C Ca ar rd ds s
Youmayneedtoinstalloneormoreadd‐oncardtoexpandthesystem
capabilityinthefuture.TheSB9100POSPCincludestwoPCIslotsfor
additionalperipherals.
WARNING:
Due to the space saving design of the SB9100 POS PC, the dimensions of
add-on cards are restricted to the size of 110mm (H) x 140mm(L). Make
sure the add-on card conforms to the requirement before installation.
Afterinstallingtheadd‐oncard,performcardconfiguration.

Chapter 3 – System Upgrade
8
I
In ns st ta al ll li in ng g a a H Ha ar rd d D Di is sk k D Dr ri iv ve e
WARNING:
If you purchase a SB9100 POS PC without a hard disk drive, contact your
dealer for system upgrade.

M
Me em mo or ry y C Co on nf fi ig gu ur ra at ti io on n
YoucanincreasethesystemmemoryforyourSB9100POSPCviaonboard
DDRΠSODIMMSocket.TheSB9100POSPCsupportsonebankof
256/512/1024MBDIMMModules.
WARNING:
Consult your dealer for memory upgrades.


A
Ap pp pe en nd di ix x

9
A
Ap pp pe en nd di ix x
T
Te ec ch hn ni ic ca al l I In nf fo or rm ma at ti io on n
P
Pr ro od du uc ct t S Sp pe ec ci if fi ic ca at ti io on ns s
ITEMSPECIFICATION
ModelNameSB9100
ProcessorIntelCeleron/Dual‐Core/Core2DuoProcessor
(LGA775)
Memory240‐pinDDR2RAM*2,upto4GB(533/667)
SystemChipsetIntel945GC+ICH7
BIOSAwardBIOSwithenhancedACPI1.0
PnP/APM/DMI/ESCD/PCIbus2.1/OnNow/DRAMECC
AGP3D
Graphics
IntelGraphicsMediaAccelerator950,OnBoardGraphicMax.
ShareMemoryUpTo224MB
ParallelPortOneLPTport(SPP/EPP/ECP),IRQandaddressselectableby
BIOSsetup
SerialPortTotal4COMportsonboard,IRQselectablebyBIOSsetup
Outputon9thpinbyjumperselector.Eachvoltageoutput
withpolyswitchprotector.
USBPort2XUSB2.0Ports,
2XPoweredUSBPort(5V/24V)
IDEorSATA
Port
1XIDEPort
2XSATAPort
PCISlotsSupport2XPCISlots
DCOutputDC12VOutputX1
DC24VOutputX1
Thermal
Solution
Oneheat‐sinkwithFan(BaseonFanSpeedControl
technology)forCPUChip.Oneheat‐sinkwithFanforN/B
Chip.
CompactFlash
Card
Onebootablecompactflashcardsocket(TypeI/II)

Appendix — TechnicalInformation
10
ITEMSPECIFICATION
CashDrawer
Port
Onecashdrawerportwithstatussensor.
(EPSONESCPindefine)
SystemPower

ATX250WInternalPowerSupply.AC100to240VFull
Range.
SystemTrigger
Control
Systemfrontsidetactswitch(ATXTrigger)belowtheLCD
displaywithbottom.
EthernetPort IntelPRO1000Ethernetchiponboard
IntelEthernetchipsonboard(10/100/1000base‐T)
AudioAC97CODEConboard
KeyboardPS/2
MousePS/2
SystemSize340mm(L)x295mm(W)x95mm(H)
S/W
Compatibility
DOS/Windows2000/XP/XPE/WEPOS/Vista/
POSReady2009/Windows7
Operation
Temperature
0°Cto40°C
Storage
Temperature
‐25°Cto70°C

Appendix — TechnicalInformation
11
F
Fr re eq qu ue en nt tl ly y A As sk ke ed d Q Qu ue es st ti io on ns s ( (F FA AQ Q) )
Question1:WhydoesthesystemappearunstableafterupdatingBIOS?
Answer:Loadoptimizeddefaults(orloadSETUPDefault)afterflashing
BIOS.Ifthesystemremainsunstable,clearCMOStosolvethe
problem.
Question2:HowdoIclearCMOS?
Answer:ToclearCMOS,dothefollowing:
1. Turnoffpowerandswitchoffthepoweradapter.
2. RemovethejumperfromclearCMOS2‐3PINandinsertthe
jumpertoclearCMOS1‐2PIN.
3. RemovethejumperfromclearCMOS1‐2PINandre‐insert
thejumpertoclearCMOS2‐3PIN.
4. Switchonthepoweragain.
5. PressDeletetoenterCMOSsettingandloadoptimized
defaults.
6. Savechangesandrebootthesystem.
Question3:HowtousetheBootMenu?
Answer:TousetheBootMenu,dothefollowing:
1. PressF9toentertheBootMenu.
2. SelecttheBootdevicefromtheBootMenu.


Appendix — TechnicalInformation
12
T
Tr ro ou ub bl le es sh ho oo ot ti in ng g
WARNING:
If you encounter any trouble during boot up, please follow the
troubleshooting procedures below to solve the problem.























START
TurnoffthepowerandunplugtheACpowercable.
Removealltheadd‐oncards,andcablesfrommotherboard.
Hasthemotherboardshortedout?
IsthememorymodulecorrectlyinstalledintotheDIMM
slot?
PluginATXpowercableandturnonthePOSPC.
NextPage
Isolate the short pin.
Pluginthepowerof
thecoolingfan.
Insertandpushthe
memorymodule
intotheDIMMslot
vertically.
YES
YES
YES
NO
NO
NO
Failurehasbeenexcluded.
Failurehasbeenexcluded.
Failurehasbeenexcluded.
IstheCPUcoolingfanisworkingproperly?Hasthepower
b
eenconnectedcorrectly?

Appendix — TechnicalInformation
13


























Note:
For questions about other error messages, please contact the technical support.
IstheLEDon?IstheCPUfanrunning?
Isthereanyimageonthedisplay?
Isthekeyboardworking?
Press<Del>toenterBIOSsetupmode.Select“Load
OptimizedDefaults”,saveyourselection,andexitsetup.
Turnoffthesystemandrebootafterthekeyboardandthe
mousearepluggedin.
ReinstallWindowsOS,theadd‐oncards,andthecables.
Trytorebootthesystemagain.
Turnoffthesystemandre‐connecttheIDEcable.Reboot
thesystemandseeifitworks.
Theproblemmaybe
causedbypower
supply,CPU,
memory,CPU,or
memorysocket.
Failurehasbeenexcluded.
The VGA card, VGA
card slot, or the
monitor may be
defective.
Failurehasbeenexcluded.
The keyboard or the
keyboard connector
may be defective.
Failurehasbeenexcluded.
The IDE device /
connector / cable
may be defective.
Failurehasbeenexcluded.
YES
YES
YES
YES
NO
NO
NO
NO
Problemsolved.