Luma Surveillance 500 Series User manual

500 Series Fisheye
IP-Enabled HD Surveillance Camera
Installation
Manual
®
Important!
Ensure your NVR
has the latest
firmware!

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Luma 500 Series Fisheye IP Camera
Read this page before you go to the job site!
For maximum control and convenience, install your camera with a connection to the Internet via your NVR
or through a local network router. This allows you to use OvrC, a powerful remote maintenance tool. See
OvrC.com for details. In addition, your client can use the Luma Surveillance mobile app to check on the camera
from anywhere.
For installation using this guide, you must be able to access this camera through a personal computer. If your
surveillance system is not on a network, you’ll have to use the NVR’s local interface for installation. See the NVR
user’s manual for details.
Required Equipment
}A network connection (and an NVR, if desired)
}Admin rights to a computer that can access the network
}Power source: either PoE or 12V DC
}Phillips screwdriver
Additional Resources
If desired, you can add an SD card (up to 128 GB) to the camera. An SD card or a network drive is required if you
want to keep a log of the camera’s activities.
You can acquire a PDF of the web interface manual and other materials from the product page at SnapAV.com.

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Luma 500 Series Fisheye IP Camera
Preparation
Before you start, ensure that the device is in good condition and all the assembly parts are included. Also ensure
that your recorder has the very latest firmware. Use OvrC to update the firmware, or consult your NVR manual.
}Ensure the mounting surface is strong enough to hold three times the weight of the camera plus the mount.
}If the mounting surface is cement, use the included expansion screws to install the camera. If mounting to
a wood surface, use self-tapping wood screws (not included) to secure the camera.
}If the product does not function properly, please contact technical support. Do not disassemble the camera
for repair or maintenance.
Box Contents
}Camera
}Self-adhesive mounting template
}3 x wall anchors with screws (+1 spare)
}Hex wrench
}Weatherproofing kit for PoE cable
®
Important!
Before attaching this to
your Luma NVR, update
the recorder to the latest
firmware! If you don’t,
essential features of your
camera may not function.

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Luma 500 Series Fisheye IP Camera
Safety Tips
}Handle this device with care.
}Do not strike or shake this device.
}Do not operate this device beyond its specified power source ratings.
}Protect the power cord from being stepped on or pinched, particularly where it connects to the device and
to the power outlet.
}Do not use this device near any heat sources such as radiators, heat registers, stoves, or other such heat-
generating equipment.
}The performance and lifespan of the SD card (if used) is affected by temperature. For best results, use this
device in temperatures ranging from -20–140 °F.
}Clean this device with a dry cloth. Do not use strong or abrasive detergents when cleaning the device,
especially the lens. If dirt is hard to remove, use a mild detergent and wipe gently.
}Make a note of the configuration settings and save them. This helps when changing the configuration,
when upgrading the device, or with recovery if unexpected failure or trouble occurs.

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Luma 500 Series Fisheye IP Camera
Physical Components
Before installing, familiarize yourself with the parts of your camera.
With skirt attached With skirt removed
Set Screw Cover
Light
Sensor
Speaker
Microphone
Lens
IR Emitters
Mounting
Grooves
Utility Port
(see page 6)

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Luma 500 Series Fisheye IP Camera
The Camera Interior
To remove the camera skirt, pry open the rubber cover over the set screw. Use the included hex wrench to loosen
the set screw. Do not remove the screw completely.
The cover is held in place by a trio of friction locks. Carefully pry the case off the camera body. An internal
lanyard keeps the skirt attached to the camera body.
To replace the skirt, snap it into place, tighten the set screw, and replace the set screw cover.
The Utility Port
To access the utility port, use the included hex wrench to loosen both screws that hold the cover in place. Loosen
one screw so that it detaches from the body; leave the other one in place. It is not necessary (or recommended) to
remove either screw completely. Swing the cover to one side to expose the utility port. It has the following items:
SD Card Slot
This holds one SD card of up to 128 GB. See our website for a list
of compatible cards.
Reset Button
To perform a factory default on your camera, power off the camera,
press and hold this button, restore power, and keep the button
pressed for 30 seconds. You will have to reactivate the camera by
creating a new password.
Reset
Button
SD Card
Slot

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Luma 500 Series Fisheye IP Camera
The Camera’s Capabilities
This fisheye camera has only one camera: the main 360° lens in the center. Every other view employed by the
fisheye is created on the fly via the camera’s software.
Persistent PTZ Views
The camera has three PTZ views that can be treated as permanent cameras. The camera tracks the settings of
these three virtual PTZs, and creates separate streams and substreams for them.
You can set how to view these under Configuration > System Settings > Hardware Settings > Display Mode.
Camera Streams
This camera has a limit of 6 outgoing video streams. Each camera (the fisheye lens and each of the three persistent
streams) has 2 streams: the main stream and substream. The NVR grid view uses the substream. If a substream is
not available, you must use the main stream (as bandwidth allows) or be resigned to a blank screen.
There are six camera modes for your fisheye camera:
Fisheye
}Stream 1 = Fisheye main stream
}Stream 2 = Fisheye substream
Panorama 180 (This splits the fisheye view into two stacked 180° panoramas)
}Stream 1 = Panorama main stream
}Stream 2 = Panorama substream

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Luma 500 Series Fisheye IP Camera
2 PTZs
}Stream 1 = PTZ 1 main stream
}Stream 2 = PTZ 1 substream
}Stream 3 = PTZ 2 main stream
}Stream 4 = PTZ 2 substream
Fisheye + 3 PTZ (requires your NVR and network
to have the bandwidth to handle 3 main streams)
}Stream 1 = Fisheye main stream
}Stream 2 = Fisheye substream
}Stream 3 = PTZ 1 main stream
}Stream 4 = PTZ 2 main stream
}Stream 5 = PTZ 3 main stream
Fisheye + 2 PTZ (this is the default mode)
}Stream 1 = Fisheye main stream
}Stream 2 = Fisheye substream
}Stream 3 = PTZ 1 main stream
}Stream 4 = PTZ 1 substream
}Stream 5 = PTZ 2 main stream
}Stream 6 = PTZ 2 substream
Fisheye + 1 PTZ
}Stream 1 = Fisheye main stream
}Stream 2 = Fisheye substream
}Stream 3 = PTZ 1 main stream
}Stream 4 = PTZ 1 substream
Provisional PTZ Views
While the display mode sets the default view and uses the persistent PTZ cameras, you can create a new view by
using the flyout menu (see page 18). All PTZ views in the flyout menu are generated in real time; they do not use
the persistent PTZ cameras. While the angles and zooms can be adjusted in the live view, when you change the
view or leave the live page, all adjustments are immediately lost.
In the live page, to return to the default view (which uses the persistent PTZs), simply press F5.

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Luma 500 Series Fisheye IP Camera
Controlling the Views
You can click the PTZ icon to open the PTZ control menu (see the manual for details).
Alternatively, and more efficiently, you can click and drag within the camera view to move the camera’s view.
With the persistent PTZs, you can click on the fisheye view. The persistent PTZ then tries to center its view on
the location you clicked.
Physical Components
While the fisheye camera does some amazing things, we want to be clear on its limitations.
Infrared Lamps
While the fisheye camera has infrared emitters, these are neither long-range emitters like those in bullet cameras,
nor do they have powerful and broad emitters like those in dome cameras. The infrared emitters are designed to
illuminate at close range and in the center of the fisheye’s view.
Built-In Speaker
The speaker built in to the camera is extremely limited in size, and therefore limited in output and quality. If
having high quality audio is essential to your install, we urge you to use a dedicated speaker.

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Luma 500 Series Fisheye IP Camera
Installation via an NVR PoE Port
If you are installing with an NVR via one of its PoE ports, follow these instructions. Otherwise, follow the instructions
starting on page 13. Where possible, we recommend changing settings using your NVR.
1. Ensure your NVR has the latest firmware. If it does not, your NVR may be unable to locate and activate your
camera if you are plugging your fisheye into the PoE ports of the NVR.
2. Perform the physical installation of your camera by following the instructions that start on page 16.
3. Plug your camera into your recorder. The NVR autodetects your camera, activates it (giving it the same
admin password that it has), and assigns it an IP address. This may take a few minutes; be patient.
4. The fisheye camera has a circular view and 2 virtual PTZ cameras. By default, only the circular view shows
on the NVR channel. Each virtual camera must be added manually.
Adding the Virtual PTZs
You must configure the NVR to use the Luma Fisheye camera’s virtual PTZs.
On the Luma NVR’s web UI, navigate to Configure the Recorder > Camera Management > IP Camera.

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Luma 500 Series Fisheye IP Camera
Click the channel’s row in the table (not the hotlink) where you want to add the virtual PTZ camera, then click
Modify. Fill out the form as described below.
}IP Camera Address: Enter the IP address
of the fisheye camera.
}Protocol: Select LUMA.
}Management Port: Enter the server port
of the fisheye camera. The default port
is 8000.
}Channel No.: Use the internal channel
the PTZ uses in the fisheye camera. The
fisheye has 4 channels: channel 1 is the
circular view, and channels 2–4 are the
three virtual PTZ cameras.
}Camera Name: Use whatever is most
helpful to you.
}User Name: Enter the user name of the
fisheye.
}Password & Confirm: Enter the password for that fisheye user account.
}Transfer Protocol: Leave this set to Auto.
}Adding Method: Set this to Manual.
Press OK to save your entries. The virtual PTZ should now be available to your NVR.

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Luma 500 Series Fisheye IP Camera
Optional Extra Setup
This camera has advanced detection features that are not available on your NVR: line crossing and area intrusion.
After completing installation, see the camera’s web interface manual to set these up.
In addition, you may wish to set up the aim and zoom of your three persistent PTZ views.

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Luma 500 Series Fisheye IP Camera
Installation Without Direct Connection to an NVR
Use these steps if you have no NVR, or if you are connecting your camera to a network switch.
Install and Run the Luma Utility
Use the Luma Utility to locate your camera and set it up.
Visit your product page at SnapAV.com and download the Luma Utility installer from the
Support tab. You must use v3.0.0.53 build 20170209 or later! Earlier versions of the utility
will not work!
Run the installer. You can click through and accept the defaults.
Pre-Installation Camera Configuration
You’ll find installation to be easiest if you connect the camera to your PC prior to physical
installation, making most adjustments to the camera from the convenience of your table,
rather than from atop a ladder.
Use a network cable to connect your camera to a PoE port on your switch (the network should
consist of a router, a switch, your laptop and of course the IP camera). Run the Luma Utility
on your PC. The Luma Utility searches for attached Luma Surveillance devices. If your camera
does not appear, check the connection, ensure the camera is powered up, then click the
Refresh button.

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Luma 500 Series Fisheye IP Camera
Activate the Camera
Click on the entry for your camera to view its details. If the camera is inactive, use the text boxes at the lower right
of the Luma utility window to activate the camera by creating a new secure password.
Alternatively, double-click on the IP address in your camera’s entry (or copy the address in your browser) to
launch the web interface. Since the camera is still inactive, the window prompts you for a new secure password.
}Passwords cannot be longer than 16 characters. To ensure compatibility with the local interface, only use
numbers, letters, spaces, and the following special characters: . , : - /
}Use a password that is long and easy to remember. A password like parisinthespring is more secure and
easier to remember than a password like D3x-7b.

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Luma 500 Series Fisheye IP Camera
Edit the Network Settings
Suggested Best Practices: Ensure the Enable DHCP box is activated. In your
router, reserve an IP address and assign it to the camera’s MAC address (found
on its box). See your router’s documentation for details.
The HTTP port defaults to 80. It lets you to access your camera through the web.
The server port defaults to 8000. The Luma mobile app uses it.
For security reasons, change your ports and record the new numbers. Consult
your manual for reserved port numbers to avoid.
To confirm changes, enter the password that you created and then click Save.
Complete Port Forwarding
Port forwarding allows you to access the camera from the internet for remote
operations. These settings are entered in your network router, typically in a
menu called Port Forwarding or Applications and Gaming. Refer to your router
manual for help. Find the settings you need, then log in to the router and enter
the new ports.
Port Default New Value Protocol Camera IP Address
HTTP 80 TCP/UDP
Server 8000 TCP/UDP Admin Password
RTSP 554 TCP/UDP

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Luma 500 Series Fisheye IP Camera
Physical Installation
1. Drill a cable hole and pilot holes for your screws in the mounting surface,
using the supplied template shown. The cable hole needs to be at least
1 inch wide.
2. Insert the screws into the pilot holes. Leave the screw heads sticking
3/8” out of the wall.
3. Pry off the set screw cover. Loosen the set screw and remove the skirt.
The skirt snaps into place with friction locks, so pry it off carefully.
4. CAUTION! Before terminating your RJ45 for an outdoor install, you
must weatherproof it! See the next page for details.
5. Attach power to the camera.
}If using PoE, attach the RJ45 cable to the connector.
}If using 12V DC for power, locate the red and black wire bundle. Attach the
hot line to the red wire, and the ground to the black wire.
6. Route the cables through the cable hole.
7. Place the camera in position, slipping the screws through the keyholes of the mounting grooves. Rotate the
camera into place, then tighten the mounting screws.
8. Replace the camera skirt and tighten the set screw. Replace the set screw cover.

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Luma 500 Series Fisheye IP Camera
Weatherproofing the PoE Cable
1. Before terminating the RJ45 cable , slide it through the lock nut , the thick rubber gasket , and the
weatherproof endcap as shown. Ensure the notched side of the rubber gasket faces the endcap .
2. Terminate the RJ45 cable with a network plug .
3. Place the O-ring onto the end of the camera’s network interface socket with the flat side toward the
camera. Push it past the locking teeth as far as it easily goes.
4. Connect the RJ45 plug to the camera’s network socket .
5. Align the teeth on the weatherproof endcap with the gaps on the camera’s network interface socket ,
then insert the socket into the endcap. Twist until they click into position (the O-ring gives you a little
flexibility while still weatherproofing the connection).
6. Slide the thick rubber gasket into the weatherproof endcap , and secure it by screwing the lock nut 
tightly onto the endcap .

  

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Luma 500 Series Fisheye IP Camera
Start the Web Interface
Open your browser and navigate to the camera’s IP address.
Below the login area, you may see: “Please click here to download and install the plug-in. Close
the browser when installing the plug-in.” If so, download the plug-in and close all browser
windows.
Install the LumaWebComponents plug-in, restart your browser and go to your camera’s login
window. Log in as admin using the password you created.
You might get a pop-up message that asks whether you want to run the Luma Web Components
plug-in. You must allow the plug-in to access your system over the web.
Be sure to save your camera’s web page as a favorite in your browser.
Check the Camera
After logging in, your screen shows the
live page, which should look similar
to the illustration below. If it does not
appear, check the connection to your
network, and ensure that the camera is
powered up.
Click the Settings Menu icon to access
the web interface tools and finish setup.
Settings
Menu
Icon
PTZ
Icon
Flyout
Menu
Triangle

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Luma 500 Series Fisheye IP Camera
Set Up Dynamic DNS
DDNS allows you to connect to your surveillance system from anywhere, via the Internet, using a web address
that’s easy to remember.
Click on the Settings Menu icon (page 18) and navigate to Basic Network Settings > DDNS.
Click Enable DDNS, then choose a type from the DDNS Type drop-down menu. We recommend
WirepathDDNS. Next, choose a server address. We recommend ns2.wirepathdns.com.
Enter your desired domain in the Domain box. This creates a personalized server address,
which is shown under Device URL. If someone has already registered your desired domain,
the system adds two to four digits to your domain.
Example: If you choose the domain myhome, your system’s custom URL would become
myhome.wirepathdns.com. If someone already had claimed the myhome URL, then your
system’s URL would look like myhome13.wirepathdns.com.
If you changed your HTTP port (see page 15), add a
colon and the port number to the URL (e.g., myhome.
wirepathdns.com:8402).
NOTE: All your network devices now use this same
DNS (with appropriate port numbers)!
Click Save to finalize the settings.

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Luma 500 Series Fisheye IP Camera
Select Your View
To the left of the main camera views is a small blue triangle. Click this triangle to
activate the view flyout menu.
The flyout menu lets you choose which of the views you wish to see in the live view
page. Selecting these views does not affect the feeds sent to the NVR.
Note that all of these views use provisional PTZs. To restore the default view (and
use the persistent PTZs) press the F5 key on your computer.