Maxon MULTIMAX MA 2040 User manual

Dual Port, Dual SIM Industrial Cellular Router
User Guide V1. 01

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TABLE OF CONTENTS
CONTACT INFORMATION! 3!
TECHNICAL:! 3!
SALES:! 3!
WEBSITE:! 3!
Important Notice! 3!
RF!EXPOSURE!COMPLIANCE! 5!
Caution! 5!
Chapter(1.!Product Concept! 9!
1.1!Overview! 9!
1.2!Packing List!10!
1.3!Specifications!12!
1.4!Selection and Ordering Data!13!
Chapter(2.!Installation!14!
2.1!LED Indicators!14!
2.2!Mounting the Router!15!
2.3!Install the SIM Card and Micro SD Card!15!
2.4!Connect the External Antenna (SMA Type)!17!
2.5!PIN assignment for Router!18!
2.6!Grounding the Router!19!
2.7!Reset Button!19!
Chapter(3.!Configuration settings over web browser!20!
3.1!Configuring PC in Windows!20!
3.2!Factory Default Settings!22!
3.3!Control Panel!23!
3.4!Status -> System!24!
3.5!Status -> Network!27!
3.6!Status -> Route!27!
3.7!Status -> VPN!28!
3.8!Status -> Event/Log!29!
3.9!Configuration -> Link Management!29!
3.10!Configuration -> Cellular WAN!30!
3.11!Configuration -> Ethernet!35!
3.12!Configuration -> NAT/DMZ!36!
3.13!Configuration -> Firewall!37!
3.14!Configuration -> IP Routing!39!
3.15!Configuration -> DynDNS!42!
3.16!Configuration -> IPsec!44!
3.17!Configuration -> Open VPN!49!
3.18!Configuration -> L2TP!54!

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3.19!Configuration -> PPTP!58!
3.20!Configuration -> SNMP!62!
3.21!Configuration -> Serial!63!
3.22!Configuration -> VRRP!69!
3.23!Configuration -> AT over IP!70!
3.24!Configuration -> Reboot!70!
3.25!Configuration -> Syslog!71!
3.26!Configuration -> Phone Book!71!
3.27!Administration -> Profile!72!
3.28!Administration -> Tools!73!
3.29!Administration -> User Management!75!
3.30!Administration -> Clock!76!
3.31!Administration -> Update Firmware!77!
Chapter(4.!Examples of configuration!78!
4.1!Cellular Dial-Up!78!
4.2!NAT!80!
4.3!L2TP!82!
4.4!PPTP!84!
4.5!IPSEC VPN!85!
4.6!OPENVPN!88!
Chapter 5. Introductions for CLI!91!
5.1 What’s CLI and hierarchy level Mode!91!

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CONTACT INFORMATION
In keeping with Maxon's dedicated customer support policy, we encourage you to contact us.
TECHNICAL:
Hours of Operation: Monday to Friday 8.30am to 5.30pm*
Telephone: [phone]
Facsimile: [phone]
Email: [e-mail] * Public holidays excluded
SALES:
Hours of Operation: Monday to Friday 8.30am to 5.30pm*
Telephone: [phone]
Facsimile: [phone]
Email: [e-mail] * Public holidays excluded
WEBSITE: www.maxon.com.au
Maxon has also added for the benefit of developers and integrators, a forum on our website that
can be accessed to discuss this product and/or technical matters in relation to your applications.
All questions raised within this portal will be answered.
Important Notice
Due to the nature of wireless communications, transmission and reception of data can never be
guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although
significant delays or losses of data are rare when wireless devices such as the router are used in a
normal manner with a well-constructed network, the router should not be used in situations where
failure to transmit or receive data could result in damage of any kind to the user or any other party,
including but not limited to personal injury, death, or loss of property. Maxon accepts no
responsibility for damages of any kind resulting from delays or errors in data transmitted or received
using the router, or for failure of the router to transmit or receive such data.

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Safety Precautions
General
!The router generates radio frequency (RF) power. When using the router care must be taken
on safety issues related to RF interference as well as regulations of RF equipment.
!Do not use your router in aircraft, hospitals, petrol stations or in places where using GSM
products is prohibited.
!Be sure that the router will not be interfering with nearby equipment. For example: pacemakers
or medical equipment. The antenna of the router should be away from computers, office
equipment, home appliance, etc.
!An external antenna must be connected to the router for proper operation. Only uses
approved antenna with the router. Please contact authorized distributor on finding an
approved antenna.
!Always keep the antenna with minimum safety distance of 26.6 cm or more from human body.
Do not put the antenna inside metallic box, containers, etc.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and
the door is open. Router may be used at this time.
Using the router in vehicle
!Check for any regulation or law authorizing the use of GSM in vehicle in your country before
installing the router.
!The driver or operator of any vehicle should not operate the route while in control of a vehicle.
!Install the router by qualified personnel. Consult your vehicle distributor for any possible
interference of electronic parts by the router.
!The router should be connected to the vehicle’s supply system by using a fuse-protected
terminal in the vehicle’s fuse box.
!Be careful when the router is powered by the vehicle’s main battery. The battery may be
drained after extended period.
Protecting your router
!To ensure error-free usage, please install and operate your router with care. Do remember the
follow:
!Do not expose the router to extreme conditions such as high humidity / rain, high temperatures,
direct sunlight, caustic / harsh chemicals, dust, or water.
!Do not try to disassemble or modify the router. There is no user serviceable part inside and the
warranty would be void.
!Do not drop, hit or shake the router. Do not use the router under extreme vibrating conditions.
!Do not pull the antenna or power supply cable. Attach/detach by holding the connector.
!Connect the router only according to the instruction manual. Failure to do it will void the
warranty.
!In case of problem, please contact authorized distributor.

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RF EXPOSURE COMPLIANCE
The use of this device in any other type of host configuration may not comply with the RF exposure
requirements and should be avoided. During operation, a 20 cm separation distance should be
maintained between the antenna, whether extended or retracted, and the user’s/bystander’s
body (excluding hands, wrists, feet, and ankles) to ensure RF exposure compliance.
Caution
Change or modification without the express consent of Maxon Australia Pty. Ltd. voids the user’s
authority to use the equipment. These limits are designed to provide reasonable protection against
harmful interference in an appropriate installation. The modem is a transmitting device with similar
output power to a mobile phone. This equipment generates, uses, and can radiate radio
frequency energy and, if not used in accordance with instructions, can cause harmful radiation to
radio communication. Use only the supplied or an approved antenna. Unauthorized antennas,
modifications, or attachments could impair call quality, damage the device, or result in violation of
RF exposure regulations.
However, there is no guarantee that interference will not occur in a particular installation. If the
equipment does cause harmful interference in radio and television reception, which can be
determined by turning the equipment on and off, the user is encouraged to try to correct the
interference by one or more of the following measures:
"Re-orient or relocate the receiving radio or TV antenna
"Increase the separation distance between the equipment and the receiver
"Contact Maxon Australia Technical Support for assistance.
Notes The user is cautioned that changes or modifications not expressly approved by Maxon
Australia could void the warrantee.
* The product needs to be supplied by a limited power source
or the power supply provided. Otherwise, safety will not be ens
ured
Potentially Unsafe Areas
Posted Facilities: Turn off this device in any facility or area when posted notices require you
to do so.
Blasting Areas: Turn off your device where blasting is in progress. Observe restrictions and
follow any regulations or rules.
Potentially Explosive Atmospheres: Turn off your device when you are in any area with a

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potentially explosive atmosphere. Obey all signs and instructions. Sparks in such areas could
cause an explosion or fire, resulting in bodily injury or death.
Areas with a potentially explosive atmosphere are often but not always clearly marked.
They include:
"fuelling areas such as gas or petrol stations
"below deck on boats
"transfer or storage facilities for fuel or chemicals
"vehicles using liquefied petroleum gas, such as propane or butane
"areas when the air contains chemicals or particles such as grain, dust or metal powders
"avoid using the modem in areas that emit electromagnetic waves or enclosed metallic
structures e.g. lifts or any other area where you would normally be advised to turn off
your engine

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Regulatory and Type Approval Information
Table 1: Directives
2002/95/
EC
Directive of the European Parliament and of the Council of 27 January 2003
on the restriction of the use of certain hazardous substances in electrical and
electronic equipment (RoHS)
2002/96/
EC
Directive of the European Parliament and of the Council on waste electrical and
electronic equipment (WEEE)
2003/10
8/EC
Directive of the European Parliament and of the Council of 8 December
2003 amending directive 2002/96/ec on waste electrical and electronic
equipment (WEEE)
Table 2: Standards of the Ministry of Information Industry of the People’s Republic of China
SJ/T
11363-2
006
“Requirements for Concentration Limits for Certain Hazardous Substances in
Electronic Information Products” (2006-06).
SJ/T
11364-2
006
“Marking for Control of Pollution Caused by Electronic Information Products”
(2006-06).
According to the “Chinese Administration on the Control of Pollution caused
by Electronic Information Products” (ACPEIP) the EPUP, i.e., Environmental
Protection Use Period, of this product is 20 years as per the symbol shown here, unless
otherwise marked. The EPUP is valid only as long as the product is operated within the
operating limits described in the Hardware Interface Description.
Please see Table 3 for an overview of toxic or hazardous substances or elements that
might be contained in product parts in concentrations above the limits defined by
SJ/T 11363-2006.
Table 3: Toxic or hazardous substances or elements with defined concentration limits
Name of the part
Hazardous substances
(Pb)
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE)
Metal Parts
o
o
o
o
o
o
Circuit Modules
x
o
o
o
o
o
Cables and Cable
Assemblies
o
o
o
o
o
o
Plastic and Polymeric parts
o
o
o
o
o
o
o:
Indicates that this toxic or hazardous substance contained in all of the homogeneous materials
for this part is below the limit requirement in SJ/T11363-2006.
x:
Indicates that this toxic or hazardous substance contained in at least one of the homogeneous
materials for this part might exceed the limit requirement in SJ/T11363-2006.

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Revision History
Updates between document versions are cumulative. Therefore, the latest document version
contains all updates made to previous versions.
Release
Date
Firmware
Version
Details
2013-01-24
1.00
First Release.
2013-03-15
1.01
Update firmware; Add configuration examples.

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Chapter 1. Product Concept
1.1 Overview
The Maxon Multimax MA-2040 is a rugged cellular router offering state-of-the-art mobile
connectivity for machine to machine (M2M) applications.
!Dual SIM redundancy for continuous cellular connection supports 2G/3G/4G.
!Optional diversity antenna for improved fringe performance.
!Two Ethernet ports, can be configured as two LANs or one LAN, one WAN (supports wireless
WAN and wired WAN backup).
!One RS232, one RS485, one console port, two digital inputs, two digital outputs, one high speed
USB host up to 480 Mbps.
!Six LED indicators provide status and signal strength (RSSI).
!Wide range input voltages from 9 to 60 VDC and wide range operating temperature: @25 to
65 °C.
!The metal enclosure can be mounted on a DIN-rail or on the wall, also with extra ground screw.
!Network protocols such as PPP, PPPoE, TCP, UDP, DHCP, ICMP, NAT, DMZ, RIP, OSPF, DDNS,
VRRP, HTTP, HTTPs.
!VPN tunnel: IPSec/OpenVPN/PPTP/L2TP client/server, GRE.
!Management via Web, CLI, SNMP.
!Supports Modbus/RTU to Modbus/TCP gateway.
!Auto reboot during a preset time of a day.
!Firmware upgrade via web interface.

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1.2 Packing List
Check your package to make certain it contains the following items:
#Maxon Multimax MA-2040 router x 1
#3-pin pluggable terminal block with lock for power connector x 1
#7-pin pluggable terminal block with lock for serial port, I/O and console port x 1
#CD with user guide x 1
Note: Please notify your sales representative if any of the above items are missing or damaged.
Optional accessories (can be purchased separately):
#SMA antenna (Stubby antenna or Magnet antenna optional) x 1
Stubby antenna Magnet antenna
#Ethernet cable x 1

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#Wall Mounting Kit
#35mm Din-Rail mounting kit
#AC/DC Power Supply Adapter (12VDC, 1.5A) x 1 (EU, US, UK, AU plug optional)

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1.3 Specifications
Cellular Interface
!Standards: GSM/GPRS/EDGE/UMTS/HSPA/FDD LTE
!GPRS/EDGE: 850/900/1800/1900 MHz
!HSUPA: 900/2100 or 850/1900 MHz optional, DL/UL 7.2/5.76 Mbps, fallback to 2G
!HSPA+: 850/900/1900/2100 or 900/2100 or 850/1900 MHz optional, DL/UL 14.4/5.76 Mbps,
fallback to 2G
!FDD LTE: 800/900/1800/2100/2600 MHz or 700 MHz (B17 or B13) optional, DL/UL 100/50 Mbps,
fallback to 3G/2G
!SIM: 2 x (3V & 1.8V)
!Antenna Interface: SMA Female, 50 ohms impedance
Ethernet Interface
!Number of Ports: 2 x 10/100 Mbps, 2 LANs or 1 LAN 1 WAN
!Magnet Isolation Protection: 1.5KV
Serial Interface
!Number of Ports: 1 x RS-232, 1 x RS-485
!ESD Protection: 15KV
!Parameters: 8E1, 8O1, 8N1, 8N2, 7E2, 7O2, 7N2, 7E1
!Baud Rate: 2000bps to 115200bps
!Flow Control: RTS/CTS, XON/XOFF
!RS-232: TxD, RxD, RTS, CTS, GND
!RS-485: Data+ (A), Data- (B), GND
!Interface: 3.5mm terminal block with lock
Digital Input
!Type: 2 x DI, Dry Contact
!Dry Contact: On: short to GND, Off: open
!Isolation: 3K VDC or 2K Vrms
!Digital Filtering Time Interval: Software selectable
!Over-voltage Protection: 36 VDC
!Interface: 3.5mm terminal block with lock
Digital Output
!Type: 2 x DO, Sink
!Over-voltage Protection: 40 VDC
!Over-current Protection: 0.5 A
!Isolation: 3K VDC or 2K Vrms
!Interface: 3.5mm terminal block with lock

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System
!LED Indicators: 6 indicators, RUN, PPP, USR, RSSI, NET, SIM
!Built-in RTC, Watchdog, Timer
!Expansion: 1 x USB 2.0 host up to 480 Mbps
!Storage: 1 x MicroSD, can expand up to 2G
Software
!Network protocols: PPP, PPPoE, TCP, UDP, DHCP, ICMP, NAT, DMZ, RIP v1/v2, OSPF, DDNS, VRRP,
HTTP, HTTPs, DNS, ARP, SSH, SNTP, Telnet
!LinkGo: PPP LCP Echo/Reply, ICMP to keep always online
!VPN tunnel: IPSec/OpenVPN/PPTP/L2TP, GRE
!Firewall: SPI, anti-DoS, Filter, Access Control
!Management: Web, CLI, Telnet, SNMP v1/v2/v3
!Serial Port: TCP client/server, UDP, Virtual COM
Power Supply and Consumption
!Power Supply Interface: 5mm terminal block with lock
!Input Voltage: 9 to 60 VDC
!Power Consumption: Idle: 100 mA @ 12 V
Data Link: 500 to 1000 mA (peak) @ 12 V
Physical Characteristics
!Housing & Weight: Metal, 500g
!Dimension: (L x W x H): 125 x 108 x 45 mm
!Installation: 35mm Din-Rail or wall mounting or desktop
Environmental Limits
!Operating Temperature & Humidity: -25 to 65°C, 5 to 95% RH
!Storage Temperature: -40 to 85°C
Regulatory and Type Approvals
!Approval & Detective: CE, FCC, PTCRB, A-Tick, RoHS, WEEE
!EMC: EN 61000-4-2 (ESD) Level 4, EN 61000-4-3 (RS) Level 4
EN 61000-4-4 (EFT) Level 4, EN 61000-4-5 (Surge) Level 3
EN 61000-4-6 (CS) Level 3, EN 61000-4-8, EN 61000-4-12
1.4 Selection and Ordering Data
Please refer to corresponding MA-2040 datasheet.

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Chapter 2. Installation
2.1 LED Indicators
Name
Color
Function
RUN
Green
Indicating the system status.
Blinking: Router is ready.
On: Router is starting.
Off: Router is power of.
PPP
Green
Indicating the PPP connection status.
On: PPP connection is established.
Off: PPP connection is failed.
USR
Green
Indicating the VPN status.
On: VPN tunnel is established.
Off: No VPN tunnel.
RSSI
Green
Signal level: 21-31 (Perfect signal level)
Yellow
Signal level: 11-20 (Normal signal level)
Red
Signal level: 1-10 (Bad signal level)
NET
Green
Working under 4G network.
Yellow
Working under 3G network.
Red
Working under 2G network.
SIM
Green
2 SIM cards inserted.
Yellow
Only SIM 2 inserted.
Red
Only SIM 1 inserted.

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2.2 Mounting the Router
Use 2 pcs of M3 screw to mount the router on the wall.
Or to mount the router on a DIN rail, you need three pcs of M3 screws.
2.3 Install the SIM Card and Micro SD Card

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!Inserting SIM Card or Micro SD Card
1. Make sure power supply is disconnected.
2. Use a screwdriver to unscrew the screw on the cover, and then remove the cover, you could
find the SIM Card slots and the Micro SD slot.
3. Insert the SIM card or Micro SD card, and you need press the card with your fingers until you
hear “a cracking sound”. Then use a screwdriver to screw the cover.
!Removing SIM Card or Micro SD Card
1. Make sure your charger is disconnected, and then press and hold down the power key until
the router is powered off.
2. Press the card until you hear “a cracking sound”, when the card will pop up to be pulled out.
Note:
1. Don’t forget screw the cover for again-theft.
2. Don’t touch the metal surface of the SIM card in case information in the card is lost or
destroyed.
3. Don’t bend or scratch your SIM card. Keep the card away from electricity and magnetism.
4. Make sure to disconnect the power source from your router before inserting and removing your
SIM card or Micro SD card.

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2.4 Connect the External Antenna (SMA Type)
Connect this to an external antenna with SMA male connector. Make sure the antenna is for the
correct frequency as your GSM/3G/4G operator with impedance of 50ohm, and also connector is
secured tightly.

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2.5 PIN assignment for Router
Note: The power supply range is 12 to 70VDC.
Please take care about the polarity, and do not
make reverse connection.
1
2
3
4
5
6
7
PI
N
Deb
ug
RS23
2
Power
Digital
I/O
RS485
1
RXD
2
TXD
3
GND
GN
D
4
TXD
5
RXD
6
RTX
7
CTX
8
Positiv
e
9
Negati
ve
10
GND
11
Input 1
12
Input 2
13
Output
1
14
Output
2
15
GND
16
Data+
(A)
17
Data-
(B)
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16!
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2.6 Grounding the Router
Grounding and wire routing help limit the effects of noise due to electromagnetic interference
(EMI). Run the ground connection from the ground screw to the grounding surface prior to
connecting devices.
Note: This product is intended to be mounted to a well-grounded mounting surface, such as a
metal panel.
2.7 Reset Button
Function
Operation
Reboot
Push the button for 5 seconds under working status.
Restore to
factory
default setting
Push the button for 60 seconds once you power on the router until all the three
LEDs at the left side (RUN, PPP, USR) blink at the same time for 5 times.
Grounding(Screw(
Reset(Button(