Maytag Neptune MAH9700 User manual

Maytag Neptune
27” Front Load Washer
L2005-004
© Maytag Technical Training Services 2005

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Education Center
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Elizabethtown KY 42701
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College
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nd
Ave
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Hibbing Community College
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St
Hibbing, MN. 55746
218-262-7231
Maytag Authorized Training Centers

1
Slide 1
Maytag Neptune 27” Front Load Washers
Premium II – MAH9700 - (Direct Drive Motor – Slope Console)
Premium I – MAH8700 – (Belt Drive Motor – Slope Console)
Entry Level– MAH6700 - (Belt Drive Motor - Flat Front Console- Stackable)
Slide 2
Major Differences
Top Spin Speed;
9700–1200RPM
8700–1100 RPM
6700–1000 RPM
Noise Reduction
9700 Direct drive motor, 2 tuned absorbers
8700 2 tuned absorbers
6700 1 tuned absorber
Weights
9700 uses two weights attached to the front of outer tub
6700 & 8700 use four weights. Two attached to the front of outer tub, one behind the spinner pulley
and one mounted to the right rear side of the outer tub
Slide 3
Maytag Neptune 27” Front Load Washer MAH9700
This training presentation is
based on the MAH9700.
Differences between the
9700 and 8700 machines
will be highlighted
Tub is tilted 10 degrees
to ease unloading

2
Slide 4
Maytag Neptune Washer MAH9700
Dimensions Base Cycles
Washer Width 27” Sanitary 151 Degrees F
Washer Depth 30.75” Super Wash
Washer Height 38” Normal
Washer Weight 191 LBS Whites
Pedestal/Riser (MAL1800AX*) 13” Wrinkle Control
Features Colors
Capacity (cu.ft) 3.81 Delicates
Controls LED Hand Wash
Motor Type Direct Drive Quick Wash
Spin Speeds 6 Enviro Plus
Water level Control IntelliFill Options
Water Temp Combinations 6 Prewash
ATC Control Stain Treat
Soil Level Selections Heavy, Med., Light Extra Rinse
Spinner Stainless Extended Spin
Self Clean Lint System Rinse & Spin
Internal Heater 900 Watts Spin Only
End of Cycle Chime High, Med., Off Spin Speeds Approximate RPM
Delay Wash Up to 19 Hr. Max Extract Plus 1200 RPM
Dispensers High 1000 RPM
Detergent Dispenser Pre and Main Medium 800 RPM
Bleach Dispenser 100ml Gentle 600 RPM
Fabric Softener Dispenser Low 400 RPM
Child Lock Out Control Lock Drain only 0 RPM
Tumble Pattern
Normal 35 Times per Minute 15” pedestal and Drawer MAL1800AXW/M
Hand Wash 5 Times per Minute
Energy Consumption 266 Kw/H per year Colors White, Platinum
Water Consumption 9.9 to 15.9 Gallons

3
Slide 5
Note: The Power Point Presentation and Participant’s Guide for this training session were developed
using prototype machines. There might be slight cosmetic differences between the product pictured and
the current production units. Always refer to the Technical Data Sheet for detailed information for the
product you are servicing.
Slide 6
Always follow all safety
and caution warnings
found on the machine and
in the installation and
customer use manuals!
Location for the Technical
Data Sheet
Slide 7
The installation
process for the
27” is similar to
the 24” product
that preceded it.

4
Slide 8
The installation package
contains the fill hoses, a
combination wrench for
removing the shipping
bolts and adjusting the
leveling legs, filler plugs
and a drain hose bracket.
Slide 9
Remove the four 10mm
shipping bolts and spacers
Slide 10
Save the shipping bolts and spacers and
installation instruction in case of a future move.

5
Slide 11
Install the filler plugs supplied in the installation kit.
Slide 12
Leg in Shipping Position
After leveling, make sure to
tighten the locking nut against
the base. Failure to do so will
cause excessive vibration
Tighten Nut
Level the machine side
to side and front to back
The washer must be installed on a sturdy floor and leveled.
Make sure the locking nuts are tightened against base

6
Slide 13
MAH 8700 Timer
MAH 9700 Timer
The 9700 washer
timer features two
additional cycles
not found on the
8700; Sanitary and
Enviro Plus
The Sanitary cycle delays during the first wash to heat the wash water. A 900 Watt heating
element located in the bottom of the outer tub is used to raise the water temperature to 151 degrees F.
As soon as a 151 degree F. temperature is reached the cycle resumes. The machine will delay up to 69
minutes if necessary to achieve SaniTemperature. The purpose of the 151 Degree water temperature is
to help eliminate bacteria and improve cleaning performance.
The Enviro Plus cycle uses less energy and less water than the Normal Cycle.
Slide 14
MAH 8700

7
Slide 15
MAH8700 Spin Speeds
800 RPM
600 RPM
400 RPM
0 RPM
1100 RPM
Slide 16
MAH 9700
The 9700 has additional options available not found on
the 8700. It also uses a cycle progression bar to indicate
cycle position, the 8700 uses LED’s

8
Slide 17
MAH9700 Spin Speeds
1200 RPM
800 RPM
600 RPM
400 RPM
0 RPM
1000 RPM
Slide 18
ATC Control
When ATC cold wash is selected,
Heater turns on if the water temperature in the tub is below 60 degrees F. Heater turns off if
the water temperature is above 70 degrees F or the time runs out for wash time. The cycle
time will not be extended to reach the desired temperature.
When ATC warm wash is selected, Heater turns on if the water temperature in the tub is
below 95 degrees F. Heater will turn off if the water temperature is above 105 degrees F or the
time runs out for wash tumble. The cycle time will not be extended to reach the desired
temperature.
When hot wash is selected, Heater will turn on if the water temperature in the tub is below
120 degrees F. Heater turns off if the water temperature is above 130 degrees F. or the time
runs out for wash tumble. The cycle time will not be extended to reach the desired
temperature.
When the Sanitary Cycle is selected, Heater turns on if the water temperature in the tub is
below 141 degrees F. Heater turns off if the water temperature is above 151 degrees F. The
wash cycle will be extended to achieve the temperature of 151 degrees F.
Note: The heater will not turn on more than once in a wash cycle (no reheating).

9
Slide 19- Maytag Neptune MAH9700 Time Chart
Soaking Washing Intermittent 1 Interm ittent 2 Final
Sanitary EH/C(N) 141/151 2369 (1) (1) (6) (6) (7) 2 4 110
C/C(N) _ 2324 1 (1) (6) (6) (7) 2 4
C/C 61/70 2324 1 (1) (6) (6) (7) 2 4
W /C 95/106 2324 1 (1) (6) (6) (7) 2 4
W /W 95/106 2324 1 (1) (6) (6) (7) 2 4
H/C(N) 120/130 2324 (1) (1) (6) (6) (7) 2 4
C/C(N) _ 2(3) (13) 1 (1) (6) (6) (7) 2 4
C/C 61/70 2313 1 (1) (6) (6) (7) 2 4
W /C 95/106 2313 1 (1) (6) (6) (7) 2 4
W /W 95/106 2313 1 (1) (6) (6) (7) 2 4
H/C(N) 120/130 2313 (1) (1) (6) (6) (7) 2 4
C/C(N) _ 2(3) (6) 1 (1) (6) (6) (7) 2 4
C/C 61/70 2361 (1) (6) (6) (7) 2 4
W /C 95/106 2361 (1) (6) (6) (7) 2 4
W /W 95/106 2361 (1) (6) (6) (7) 2 4
H/C(N) 120/130 236(1) (1) (6) (6) (7) 2 4
C/C(N) _ 2(3) (16) 1(1)_ _(7)2 4
C/C 61/70 2316 1(1)_ _(7)2 4
W /C 95/106 2316 1(1)_ _(7)2 4
W /W 95/106 2316 1(1)_ _(7)2 4
H/C(N) 120/130 2316 (1) (1) _ _ (7) 2 4
C/C(N) _ 2(3) (15) 1 (1) (6) (6) (7) 2 4
C/C 61/70 2315 1 (1) (6) (6) (7) 2 4
W /C 95/106 2315 1 (1) (6) (6) (7) 2 4
W /W 95/106 2315 1 (1) (6) (6) (7) 2 4
H/C(N) 120/130 2315 (1) (1) (6) (6) (7) 2 4
C/C(N) _ (2) _(6) _ (1) (6) (6) (7) (2) (5)
C/C 61/70 (2) _6_ (1) (6) (6) (7) (2) (5)
W /C 95/106 (2) _6_ (1) (6) (6) (7) (2) (5)
W /W 95/106 (2) _6_ (1) (6) (6) (7) (2) (5)
H/C(N) 120/130 (2) _6_ (1) (6) (6) (7) (2) (5)
C/C(N) _ (2) _(8) _ (1) (6) (6) (7) (2) (4)
C/C 61/70 (2) _8_ (1) (6) (6) (7) (2) (4)
W /C 95/106 (2) _8_ (1) (6) (6) (7) (2) (4)
W /W 95/106 (2) _8_ (1) (6) (6) (7) (2) (4)
H/C(N) 120/130 (2) _8_ (1) (6) (6) (7) (2) (4)
C/C(N) _ 2(3) (4) 1(1)_ _(7)2 2
C/C 61/70 2341(1)_ _(7)2 2
W /C 95/106 2341(1)_ _(7)2 2
W /W 95/105.8 2341(1)_ _(7)2 2
H/C(N) 120.2/129.2 234(1) (1) _ _ (7) 2 2
C/C(N) _ 2(3) (10) 1 (1) (3) (3) (7) 2 4
C/C 61/70 2310 1 (1) (3) (3) (7) 2 4
W /C 95/106 2310 1 (1) (3) (3) (7) 2 4
W /W 95/106 2310 1 (1) (3) (3) (7) 2 4
H/C(N) 120/130 2310 (1) (1) (3) (3) (7) 2 4
Presoak C/_ 2312 1(1)_ _(6)_ _ 25
90
45
54
60
45
56
45
45
29
Enviro
Plus
Course W ate r F illing
w ith T u m blin g
Super
Wash
Normal
Whites
Wrinkle
Control
Hand
Wash
Quick
Wash
Delicate
Colors
C oo ling
/
U ntanglin g
Setting
W ash /R inse
W ate r T e mp (U n it : D e g.C )
heater
on/off
M aytag Neptune M AH9700 Cycle Sequence
SPINHeating
T im e (m in u te)
Water
Filling
Drain RINSE Total
Maytag Neptune MAH9700 Time Chart
The Micom uses “fuzzy logic” to determine the length of
some of the phases etc. Use this chart as a guide only

10
Slide 20 - Removing the Top
Slide 21
Remove two 10mm screws
Slide 22
The slot in the top panel slides
around the base of the screw head
securing the top to the cabinet

11
Slide 23 - Component Identification
Slide 24
Vent hoses
Water Level Switch
Dispenser
Assembly
Harmonic Balance Assembly
Reactor
Component Identification
Suspension Spring
Slide 25
Two hoses attached to the tub vent out the back.
The vents are at different heights to promote air
circulation through the tub and spinner. Dampers
in the vent outlets close in event of oversudsing
To remove vent flange release the two locking tabs and twist off the vent

12
Slide 26
Cold Valve
Assembly
Hot Valve
EMI
Slide 27 - Water Level Sensor- Pressure Switch
Slide 28
Pressure switch/Water level sensor
The water sensor, usually referred to as a pressure switch
communicates with the control circuit board via a frequency
signal. To check the sensor use the service mode diagnostics
outlined in the Technical Data sheet shipped with the product.

13
Slide 29
Unplug Connector Remove Screw
Remove Hose
To remove water level sensor
With an empty spinner, select Normal Wash and let the unit
fill. Measure the depth of the water at the very back of the
spinner at the six o’clock position. The water level should be
approximately 3 ½ “
3 ½”
Water level intersects the 6th hole
on the back of the spinner

14
Slide 30 – Reactor
Slide 31
Remove screw Twist bracket
counterclockwise
Remove screw and slide
reactor out of bracket
Slide 32
The reactor coil is wired in series with line internally
in the control board. An open coil would result in a
“dead” board complaint. A resistance check across
the coil leads should indicate less than 1 OHM
Select normal wash and let the washer fill.
Measure the water level at the 6 o’clock position
the rear of the spinner. The water level should be
approximately 3 ½”

15
Slide 33 - EMI
Slide 34
Loosen 13mm nut and slide the EMI out of the bracket
Slide 35 - Water Valves
Slide 36
The hot water valve and the 3-valve cold water
assembly are secured with two screws
Mark wire locations for
reinstallation

16
Slide 37
The three valve cold water
assembly supplies water for
main fill, bleach and fabric
softener dispense. The fabric
softener and bleach dispense
outlets have flow washers,
the main fill does not
Slide 38
The resistance of all four fill valves is the same,
approximately 1130 OHMS