Mercedes-Benz C-Class 2018 User manual

C-Class
Operator's Manual
Mercedes-Benz
Your Operator's Manual
Digital form inside the vehicle
Familiarize yourself with the contents of the Operator's Manual directly via your
vehicle's multimedia system (Menu item "Vehicle").
Booklet inside the vehicle
In addition to the vehicle's Operator's Manual, you can obtain the complete multi-
media system Supplement from your authorized Mercedes-Benz Center.
Digital form via the Internet
You can find the Operator's Manual on the Mercedes-Benz homepage.
Digital form as an App
The Mercedes-Benz Guides App is available for free on the Apple®App store or Google
Play.
Apple® iOS Android™
Order no. P205 0912 13 Part no. 205 584 57 12 Edition A 2018
É2055845712hËÍ
2055845712
C-Class Operator's Manual

Publication details
Internet
Further information about Mercedes-Benz vehi-
cles and about Daimler AG can be found on the
following websites:
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada only)
Editorial office
Daimler AG: not to be reprinted, translated or
otherwise reproduced, in whole or in part, with-
out written permission from Daimler AG.
Vehicle manufacturer
Daimler AG
Mercedesstrae 137
70327 Stuttgart
Germany
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Registered trademarks:
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istered trademarks of Daimler AG.
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In this Operator's Manual you will find the fol-
lowing symbols:
GWARNING
Warning notes make you aware of dangers
which could pose a threat to your health or
life, or to the health and life of others.
HEnvironmental note
Environmental notes provide you with infor-
mation on environmentally aware actions or
disposal.
!Notes on material damage alert you to dan-
gers that could lead to damage to your vehi-
cle.
iPractical tips or further information that
could be helpful to you.
XThis symbol indicates an
instruction that must be fol-
lowed.
XSeveral of these symbols in
succession indicate an
instruction with several
steps.
(Y
page)
This symbol tells you where
you can find more informa-
tion about a topic.
YY This symbol indicates a
warning or an instruction
that is continued on the next
page.
Dis‐
play
This text indicates a mes-
sage on the multifunction
display/multimedia display.
As at 03.11.2016

Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the vehi-
cle before driving. For your own safety and a
longer vehicle life, follow the instructions and
warning notices in this Operator's Manual.
Ignoring them could result in damage to the
vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designation of your
vehicle may vary depending on:
RModel
ROrder
RCountry specification
RAvailability
Mercedes-Benz therefore reserves the right to
introduce changes in the following areas:
RDesign
REquipment
RTechnical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle:
RDigital Operator's Manual
RPrinted Operator's Manual
RMaintenance Booklet
REquipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
Please note that the Mercedes-Benz Guides app
may not yet be available in your country.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2055845712 É2055845712hËÍ

Index ....................................................... 4
Digital Operator's Manual .................. 27
Introduction ...........................................27
Operation ............................................... 27
Introduction ......................................... 28
Protecting the environment ...................28
Genuine Mercedes-Benz parts ...............28
Operator's Manual ................................. 29
Service and vehicle operation ................29
Operating safety .................................... 31
QR codes for the rescue card ................33
Data stored in the vehicle ...................... 33
Information on copyright ....................... 35
At a glance ........................................... 36
Cockpit .................................................. 36
Instrument cluster ................................. 37
Multifunction steering wheel ................. 38
Center console ...................................... 39
Overhead control panel .........................42
Door control panel ................................. 43
Safety ................................................... 44
Panic alarm ............................................ 44
Occupant safety .................................... 44
Children in the vehicle ........................... 60
Pets in the vehicle ................................. 65
Driving safety systems ........................... 65
Protection against theft .........................76
Opening and closing ........................... 78
SmartKey ............................................... 78
Doors ..................................................... 84
Trunk ..................................................... 86
Side windows ......................................... 90
Sliding sunroof ....................................... 94
Seats, steering wheel and mirrors .. 100
Correct driver's seat position .............. 100
Seats ................................................... 100
Steering wheel .....................................105
Mirrors ................................................. 108
Memory function ................................. 111
Lights and windshield wipers .......... 113
Exterior lighting ................................... 113
Interior lighting ....................................116
Replacing bulbs ................................... 117
Windshield wipers ................................ 120
Climate control ................................. 124
Overview of climate control systems ... 124
Operating the climate control sys-
tems .................................................... 126
Air vents .............................................. 133
Driving and parking .......................... 135
Notes on breaking-in a new vehicle ..... 135
Driving ................................................. 135
DYNAMIC SELECT switch .................... 144
Automatic transmission ....................... 146
Refueling ............................................. 155
Parking ................................................ 161
Driving tips .......................................... 164
Driving systems ................................... 169
On-board computer and displays .... 210
Important safety notes ........................ 210
Displays and operation ........................ 210
Menus and submenus ......................... 214
Display messages ................................ 229
Warning and indicator lamps in the
instrument cluster ............................... 258
Multimedia system ........................... 270
General notes ...................................... 270
Important safety notes ........................ 270
Function restrictions ............................ 270
Operating system ................................ 271
Stowage and features ...................... 280
Stowage areas ..................................... 280
Features .............................................. 289
Maintenance and care ...................... 303
Engine compartment ........................... 303
2Contents

ASSYST PLUS ...................................... 307
Care ..................................................... 308
Breakdown assistance ..................... 316
Where will I find...? .............................. 316
Flat tire ................................................ 317
Battery (vehicle) .................................. 322
Jump-starting ....................................... 325
Towing and tow-starting ...................... 327
Fuses ................................................... 330
Wheels and tires ............................... 333
Important safety notes ........................ 333
Operation ............................................ 333
Winter operation .................................. 335
Tire pressure ....................................... 336
Loading the vehicle .............................. 343
All about wheels and tires ...................346
Changing a wheel ................................ 352
Wheel/tire combination ......................357
Technical data ................................... 359
Information regarding technical data ... 359
Vehicle electronics .............................. 359
Identification plates .............................360
Service products and filling capaci-
ties ...................................................... 361
Vehicle data ......................................... 367
Contents 3

1, 2, 3 ...
4ETS (Electronic Traction System)
see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent four-wheel
drive) .................................................. 184
12 V socket
see Socket (12 V)
360° camera
Cleaning .........................................313
Display in the multimedia system .. 196
Function/notes .............................194
A
ABS (Anti-lock Braking System)
Display message ............................ 231
Function/notes ................................ 66
Warning lamp ................................. 261
Acceleration
see Kickdown
Accident
Automatic measures after an acci-
dent ................................................. 59
Accident warning
see Driving safety system
Activating media mode
General notes ................................ 279
Activating/deactivating cooling
with air dehumidification ................. 127
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 223
Display message ............................ 248
Function/notes .............................204
Active Brake Assist
Activating or deactivating .............. 223
Display message ............................ 236
Function/notes ................................ 67
Active Brake Assist with cross-
traffic function
Activating or deactivating .............. 223
Display message ............................ 237
Function/notes ................................ 73
Important safety notes .................... 73
Warning lamp ................................. 267
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 223
Display message ............................ 248
Function/information .................... 207
Active light function
Display message ............................ 242
Active Service System PLUS
see ASSYST PLUS
ADAPTIVE BRAKE ................................. 73
Adaptive Brake Assist
Function/notes ................................ 68
Adaptive Damping System
Function/notes ............................. 183
Adaptive Damping System with
continuous damping adjustment
(ADS PLUS) ........................................ 182
Adaptive Highbeam Assist
Display message ............................ 242
Function/notes ............................. 115
Switching on/off ........................... 116
Additional speedometer ................... 225
Additives (engine oil) ........................ 365
Address book
see also Digital Operator's Man-
ual .................................................. 270
Adjusting the volume
Multimedia system ........................ 271
After-sales service center
see ASSYST PLUS
Air bags
Deployment ..................................... 56
Display message ............................ 240
Front air bag (driver, front
passenger) ....................................... 50
Important safety notes .................... 49
Introduction ..................................... 49
Knee bag .......................................... 51
Occupant Classification System
(OCS) ............................................... 52
PASSENGER AIR BAG indicator
lamps ............................................... 45
Side impact air bag .......................... 51
Window curtain air bag .................... 51
Air filter (display message) .............. 246
Air vents
Important safety notes .................. 133
4Index

Rear ...............................................133
Setting ...........................................133
Setting the center air vents ........... 133
Setting the side air vents ...............133
Air-conditioning system
see Climate control
Airbag
Warning lamp ................................. 264
AIRMATIC
Display message ............................ 247
Function/notes .............................181
Setting the normal vehicle level ..... 182
Setting the raised vehicle level ...... 182
AIRPANEL
Cleaning instructions ..................... 312
Alarm
ATA (Anti-Theft Alarm system) ......... 76
Switching off (ATA) .......................... 76
Switching the function on/off
(ATA) ................................................ 76
Alarm system
see ATA (Anti-Theft Alarm system)
All-wheel drive
see 4MATIC (permanent four-
wheel drive)
AMG
Adaptive sport suspension sys-
tem ................................................ 183
Performance Seat .......................... 104
Switchable performance exhaust
system ...........................................142
AMG menu (on-board computer) ..... 226
Animals
see Pets in the vehicle
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-skid chains
see Snow chains
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
AppCode
see QR code
Armrest
Stowage compartment .................. 281
Ashtray ............................................... 291
Assistance display (on-board com-
puter) ..................................................221
Assistance menu (on-board com-
puter) ..................................................222
Assistance system
see Driving systems
ASSYST PLUS
Displaying a service message ........307
Driving abroad ............................... 308
Hiding a service message .............. 307
Resetting the service interval dis-
play ................................................ 308
Service message ............................ 307
Special service requirements ......... 308
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 76
Function ........................................... 76
Switching off the alarm .................... 76
ATTENTION ASSIST
Activating/deactivating ................. 223
Display message ............................ 247
Displaying level .............................. 199
Function/notes ............................. 198
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 242
see Lights
Automatic car wash (care) ............... 308
Automatic engine start (ECO start/
stop function) .................................... 141
Automatic engine switch-off (ECO
start/stop function) .......................... 141
Automatic headlamp mode .............. 113
Automatic transmission
Accelerator pedal position ............. 149
Changing gear ............................... 149
DIRECT SELECT lever ..................... 146
Display message ............................ 254
Double-clutch function .................. 149
Drive program ................................ 150
Drive program display .................... 148
Driving tips .................................... 149
DYNAMIC SELECT switch .............. 144
Emergency running mode .............. 155
Engaging drive position .................. 147
Engaging neutral ............................ 147
Index 5

Engaging park position automati-
cally ............................................... 147
Engaging reverse gear ................... 147
Engaging the park position ............ 146
Gearshift recommendation ............ 154
Gliding mode ................................. 149
Kickdown ....................................... 149
Manual shifting .............................. 152
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 226
Overview ........................................ 146
Permanent setting ......................... 152
Problem (malfunction) ................... 155
Pulling away ................................... 139
Starting the engine ........................ 138
Steering wheel paddle shifters ...... 152
Transmission position display
(DIRECT SELECT lever) ................... 148
Transmission positions .................. 148
Automatic transmission emer-
gency mode ....................................... 155
B
Back button ....................................... 271
Backup lamp
Display message ............................ 242
Replacing bulbs ............................. 119
Bag hook ............................................ 285
BAS (Brake Assist System) ................. 66
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 81
Important safety notes .................... 80
Replacing ......................................... 81
Battery (vehicle)
Charging ........................................ 324
Display message ............................ 244
Important safety notes .................. 322
Jump starting ................................. 325
Belt
see Seat belts
Belt warning ......................................... 49
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 223
Display message ............................ 248
Notes/function .............................. 200
see Active Blind Spot Assist
Blower
see Climate control
BlueTEC
see DEF
Bluetooth®
Connecting a different mobile
phone ............................................ 278
Searching for a mobile phone ........ 278
see also Digital Operator's Man-
ual .................................................. 270
Telephony ...................................... 277
Box (trunk) ......................................... 286
Brake
Active Brake Assist with cross-
traffic function ................................. 73
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 236
Notes ............................................. 365
Brake force distribution
see EBD (electronic brake force
distribution)
Brake linings
Display message ............................ 236
Brakes
ABS .................................................. 66
Adaptive Brake Assist ...................... 68
BAS .................................................. 66
Brake fluid (notes) ......................... 365
Display message ............................ 231
EBD .................................................. 72
High-performance brake system .... 168
Hill start assist ............................... 140
HOLD function ............................... 179
Important safety notes .................. 166
Maintenance .................................. 167
Parking brake ................................ 162
Riding tips ...................................... 166
Warning lamp ................................. 260
Breakdown
Where will I find...? ........................ 316
see Flat tire
see Towing away
6Index

Brightness control (instrument
cluster lighting) ................................... 36
Buttons on the steering wheel ......... 211
C
California
Important notice for retail cus-
tomers and lessees .......................... 29
Calling up a malfunction
see Display messages
Calling up the climate control bar
Multimedia system ........................ 275
Calling up the climate control
menu
Multimedia system ........................ 275
Camera
see 360° camera
see Rear view camera
Car
see Vehicle
Car wash
see Care
Care
360° camera ................................. 313
AIRPANEL ...................................... 312
Car wash ........................................ 308
Carpets .......................................... 315
Display ........................................... 313
Exhaust pipe .................................. 313
Exterior lights ................................ 312
General notes ................................ 308
Interior ........................................... 313
Matte finish ................................... 311
Paint .............................................. 310
Plastic trim .................................... 314
Power washer ................................ 310
Rear view camera .......................... 313
Roof lining ...................................... 315
Seat belt ........................................ 315
Seat cover ..................................... 314
Selector lever ................................ 314
Sensors ......................................... 312
Steering wheel ............................... 314
Trim pieces .................................... 314
Washing by hand ........................... 309
Wheels ........................................... 311
Windows ........................................ 311
Wiper blades .................................. 312
Wooden trim .................................. 314
Cargo tie down rings ......................... 285
CD
see also Digital Operator's Man-
ual .................................................. 270
CD player (on-board computer) ........ 219
Center console
Lower section .................................. 40
Lower section (Mercedes-AMG
vehicles) .......................................... 41
Upper section .................................. 39
Central locking
Locking/unlocking (SmartKey) ........ 78
Change of address .............................. 30
Change of ownership .......................... 30
Changing the media source ............. 218
Charge-air pressure (on-board
computer, Mercedes-AMG vehi-
cles) .................................................... 226
Child
Restraint system .............................. 61
Child seat
Forward-facing restraint system ...... 64
LATCH-type (ISOFIX) child seat
anchors ............................................ 62
On the front-passenger seat ............ 63
Rearward-facing restraint system .... 63
Top Tether ....................................... 62
Child-proof locks
Important safety notes .................... 64
Rear doors ....................................... 65
Children
Special seat belt retractor ............... 60
Children in the vehicle
Important safety notes .................... 60
Cigarette lighter ................................ 292
Cleaning
Mirror turn signal ........................... 312
Climate control
Control panel for 3-zone auto-
matic climate control ..................... 125
Control panel for dual-zone auto-
matic climate control ..................... 124
Controlling automatically ............... 127
Cooling with air dehumidification .. 127
Index 7

Coolingwith air dehumidification
(multimedia system) ...................... 276
Defrosting the windows .................129
Defrosting the windshield .............. 129
ECO start/stop function ................ 126
General notes ................................ 124
Indicator lamp ................................ 127
Ionization ....................................... 133
Ionization (multimedia system) ...... 275
Notes on using the automatic cli-
mate control .................................. 126
Overview ........................................ 274
Overview of systems ......................124
Perfume atomizer .......................... 131
Perfume atomizer (multimedia
system) .......................................... 275
Pre-entry climate control (via key)
(multimedia system) ......................275
Pre-entry climate control at
departure time (multimedia sys-
tem) ............................................... 275
Problem with the rear window
defroster ........................................ 130
Problems with cooling with air
dehumidification ............................ 127
Rear control panel ......................... 125
Refrigerant ..................................... 367
Refrigerant filling capacity ............. 367
Setting the air distribution ............. 128
Setting the air vents ......................133
Setting the airflow ......................... 128
Setting the climate mode ...............127
Setting the climate mode (multi-
media system) ............................... 275
Setting the temperature ................ 128
Switching air-recirculation mode
on/off ............................................ 130
Switching on/off ........................... 126
Switching residual heat on/off ...... 131
Switching the rear window
defroster on/off ............................ 130
Switching the synchronization
function on and off ........................ 129
Synchronization function (multi-
media system) ............................... 276
Climate control settings
Multimedia system ........................ 274
Climate control system
Climate control .............................. 126
Cockpit
Overview .......................................... 36
Code for Apps
see QR code
COMAND display
Cleaning ......................................... 313
Combination switch .......................... 114
Connecting a USB device
see also Digital Operator's Man-
ual ..................................................270
Consumption statistics (on-board
computer) .......................................... 215
Controller ...........................................271
Controlling the speed
see Distance Pilot DISTRONIC
Convenience box ............................... 286
Convenience closing feature .............. 92
Convenience opening feature ............ 92
Coolant (engine)
Checking the level ......................... 306
Display message ............................ 243
Filling capacity ............................... 366
Important safety notes .................. 365
Temperature display in the instru-
ment cluster .................................. 211
Warning lamp ................................. 265
Cooling
see Climate control
Copyright ............................................. 35
Cornering light function
Display message ............................ 242
Function/notes .............................115
Cover
see Roller sunblind
Crosswind Assist ................................. 72
Cruise control
Cruise control lever ....................... 170
Deactivating ................................... 171
Display message ............................ 251
Driving system ............................... 169
Function/notes .............................169
General notes ................................ 169
Important safety notes .................. 169
Setting a speed .............................. 170
8Index