Mercedes-Benz C CLASS 2020 User manual

É2055846524|ËÍ
2055846524
Order no. P205 1908 13 Part no. 205 584 65 24
Edition A 2020
C-Class Coupe
Mercedes-AMG Supplement
Mercedes-Benz

Publication details
Internet
Further information about Mercedes-Benz vehi‐
cles and about Daimler AG can be found on the
following websites:
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada only)
Documentation team
©Daimler AG: not to be reprinted, translated or
otherwise reproduced, in whole or in part, with‐
out written permission from Daimler AG.
Vehicle manufacturer
Daimler AG
Mercedesstrasse 137
70327 Stuttgart
Germany
As at 18.01.2019

Welcome to theworld of Mercedes-AMG
Before youfirst drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle. Foryour own safety and a longer
operating lifespan of thevehicle, follow the
instructions and warning notices in this Opera‐
tor's Manual. Disregarding them may lead to
damage to thevehicle or injury to people.
Damage to thevehicle resulting from the disre‐
gard of the instructions is not coveredby the
Mercedes-Benz Limited Warranty.
The standard equipment or product description
of your vehicle may vary and depends on thefol‐
lowing factors:
RModel
ROrder
RNational version
RAvailability
Mercedes-AMG reservestheright to introduce
changes in thefollowing areas:
RDesign
REquipment
RTechnical features
The equipment in your vehicle may therefore dif‐
fer from that shown in the descriptions and illus‐
trations.
The following documents are integral parts of
thevehicle:
RDigital Operator's Manual
RPrinted Operator's Manual
RMaintenance Booklet
REquipment-dependent Supplements
Keep these documents in thevehicle at all
times. If you sell thevehicle, always pass all of
the documents on to the new owner.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2055846524
2055846524

Symbols ........................................................ 3
At aglance .................................................... 4
Cockpit ........................................................... 4
General notes............................................... 7
Operator's Manual .......................................... 7
Operating safety .............................................7
Qualified specialist workshop .........................8
Correct use of thevehicle ...............................9
Limited Warranty ............................................ 9
Occupant safety......................................... 10
Seat belts ..................................................... 10
Airbags ......................................................... 10
Seats ............................................................ 11
Adjusting the AMG Performance seat ........... 11
Driving and parking .................................... 12
Driving .......................................................... 12
DYNAMIC SELECT switch .............................. 14
Automatic transmission ................................ 16
Driving and driving safety systems ................18
Function of the AMG steering-wheel but‐
tons .............................................................. 24
Instrument Display and on-board
computer.................................................... 25
Notes on the Instrument Display and on-
board computer ............................................ 25
Operating the on-board computer ................25
Calling up displays on thePerformance
menu ............................................................ 26
Displaying and starting RACE TIMER on
thePerformance menu ................................. 28
Function of the Head-up Display ...................29
Multimedia system .................................... 31
AMG TRACKPACE .........................................31
Breakdown assistance .............................. 36
Flat tire ......................................................... 36
Wheels and tires ........................................ 37
Overview of the tire-change tool kit .............. 37
Changing a wheel .........................................37
Cover of jack support points ........................ 38
Technical data ............................................ 39
Operating fluids ............................................ 39
Vehicle data .................................................. 41
Display messages and warning/indi‐
cator lamps ................................................ 43
Display messages .........................................43
Warning and indicator lamps ........................ 45
Index ............................................................ 47
2Contents

In this Operator's Manual, you will find thefol‐
lowing symbols:
&DANGER Danger due to not observing
thewarning notices
Warning notices draw your attention to haz‐
ards that may endanger your health or life, or
the health or life of others.
#Observe thewarning notices.
+ENVIRONMENTAL NOTE Environmental
damage due to failure to observe envi‐
ronmental notes
Environmental notes include information on
environmentally responsible behavior or envi‐
ronmentally responsible disposal.
#Observe environmental notes.
*NOTE Damage to property due to failure
to observe notes on material damage
Notes on material damage inform you of
risks which may lead to your vehicle being
damaged.
#Observe notes on material damage.
%Useful instructions or further information
that could be helpful to you.
XInstruction
(Qpage) Further information on a topic
Display Information on the multifunction dis‐
play/media display
+Highest menu level, which is to be
selected in the multimedia system
*Corresponding submenus, which are
to be selected in the multimedia sys‐
tem
*Marks a cause
Symbols 3

Left-hand drive vehicles
4At aglance – Cockpit

1Steering wheel gearshift paddles →16
2Combination switch
3Instrument Display →25
4DIRECT SELECT lever
5Media display
6Glove box
7Start/stop button →12
8Climate control systems
9Control panel forthe multimedia system
AHazard warning lamps
BPASSENGER AIR BAG indicator lamps
CStowage compartment
DTouchpad
EControl knob forvolume and switching sound
on/off
Switches the multimedia system on/off
FAMG Performance exhaust system →14
GECO start/stop function →13
HActive Parking Assist
IActivates/deactivates ESP®→18
JAMG adaptive sport suspension system →23
KManual gearshifting →16
LDYNAMIC SELECT switch →15
MControl panel forthe multimedia system
(steering wheel)
NAMG steering-wheel buttons →24
OAdjusts thesteering wheel electrically
Switches thesteering wheel heater on/off
PControl panel for:
On-board computer →25
Cruise control
Active Distance Assist DISTRONIC
QDiagnostics connection
ROpens the hood
At aglance – Cockpit 5

SElectric parking brake
TLight switch
UControl panel for:
Active Steering Assist
Active Lane Keeping Assist
Parking Assist PARKTRONIC
Head-up Display →29
Extends/retracts the seat belt extender
6At aglance – Cockpit

Operator's Manual
This Supplement provides information on all the
important functions of your AMG vehicle that are
either not described or differ from the descrip‐
tions in thevehicle Operator's Manual. This
information supplements or replaces the corre‐
sponding sections in thevehicle Operator's Man‐
ual. Under no circumstances does the Supple‐
ment replace the Operator's Manual.
This Supplement describes all models, and
standard and optional equipment foryour vehi‐
cle, as available at the time of going to press.
Country-specific differences are possible. Bear
in mind that your vehicle may not feature all
functions described here. This is also the case
for systems and functions relevant to safety.
Therefore, the equipment on your vehicle may
differ from that in the descriptions and illustra‐
tions.
The original purchase contract documentation
foryour vehicle contains a list of all of the sys‐
tems in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual, the Supplement and the
Maintenance Booklet are important documents
and should be kept in thevehicle.
Operating safety
&WARNING Risk of accident due to mal‐
functions or system failures
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this could result in malfunctions
or system failures.
#Always have the prescribed service/
maintenance work as well any required
repairs carried out at a qualified spe‐
cialist workshop.
&WARNING Risk of accident and injury as
aresult of incorrect modifications to
electronic component parts
Modification to electronic components, their
software or wiring could impair their function
and/or the function of other networked com‐
ponent parts. In particular, systems relevant
to safety could also be affected.
As a result, they may no longer function as
intended and/or endanger the operating
safety of thevehicle.
#Nevertamper with the wiring and elec‐
tronic component parts or their soft‐
ware.
#You should have all work on electrical
and electronic components carried out
at a qualified specialist workshop.
Observe the "On-board electronics" section in
"Technical data" in thevehicle Operator's Man‐
ual.
General notes 7

&WARNING Risk of fire due to flammable
materials on hot parts of theexhaust
system
Flammable material such as leaves, grass or
twigs may ignite if they come into contact
with hot parts of theexhaust system.
#When driving on unpavedroads or off-
road, regularly check thevehicle under‐
side.
#Remove trapped plants or other flam‐
mable material.
#If there is damage, consult a qualified
specialist workshop immediately.
*NOTE Damage to thevehicle
In thefollowing situations, in particular, there
is a risk of damage to thevehicle:
RThe vehicle becomes grounded, e.g. on a
high curb or an unpavedroad
RThe vehicle is driven toofast over an
obstacle, e.g. a curb, speed bump or pot‐
hole
RA heavy object strikesthe underbody or
chassis components
In situations such as this, the body, the
underbody, chassis components, wheels or
tires could be damaged without the damage
being visible. Components damaged in this
way can unexpectedly fail or, in the case of
an accident, may not absorb the loads that
arise as intended.
If the underbody paneling is damaged, flam‐
mable materials such as leaves, grass or
twigs can collect between the underbody and
the underbody paneling. These materials may
ignite if they come into contact with hot
parts on theexhaust system.
#Have thevehicle checked and repaired
immediately at a qualified specialist
workshop.
or
#If driving safety is impaired while con‐
tinuing your journey, pull over and stop
thevehicle immediately in accordance
with the traffic conditions, and contact
aqualified specialist workshop.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a quali‐
fied specialist workshop. It has the necessary
special skills, tools and qualifications to cor‐
rectly carry out thework required on your vehi‐
cle. This particularly applies to safety-relevant
works.
Forthefollowing, always have your vehicle
checked at an authorized Mercedes-Benz Cen‐
ter:
Rsafety-relevant works
Rservice and maintenance work
Rrepair work
Rmodifications as well as installations and
conversions
Rwork on electronic components
8General notes

Mercedes‑AMG recommends a Mercedes‑Benz
service center.
Correct use of thevehicle
If youremove any warning stickers,you or others
could fail to recognize certain dangers. Leave
warning stickers in position.
Observe thefollowing information in particular
when driving your vehicle:
Rthe safety notes in this manual
Rtechnical data forthevehicle
Rtrafficrules and regulations
Rlaws and safetystandards pertaining to
motorvehicles
Limited Warranty
*NOTE Damage to thevehicle arising
from violation of these operating instruc‐
tions.
Damage to thevehicle can arise from viola‐
tion of these operating instructions.
This damage is not covered either by the
Mercedes-Benz implied warranty or by the
New‑ or Used-Vehicle Warranty.
#Follow the instructions in these operat‐
ing instructions on proper operation of
your vehicle as well as on possible vehi‐
cle damage.
General notes 9

Seat belts
Reduced protection
The AMG sport seat and the AMG Performance
seat are designed forthestandard three-point
seat belt. If you install a different multipoint seat
belt, e.g. sport or racing seat belts, therestraint
system cannot provide the intended level of pro‐
tection.
Depending on the type of seat, there may be
openings in the seat backrest. These openings
have no function.
&WARNING Risk of injury or fatal injury
due to modified seat belt systems
If youfeed seat belts through the opening in
the seat backrest, the seat backrest may be
damaged or may even break in theevent of
an accident.
#Only use thestandard three-point seat
belt.
#Never modify the seat belt system.
Airbags
Protection offeredby the side airbag
Vehicles with AMG Performance seat:
depending on the accident situation, the side air‐
bag can increase the level of protection forthe
ribcage of therespective passenger in addition
to a correctly fastened seat belt.
10 Occupant safety

Adjusting the AMG Performance seat
To adjust the contour of the seat and for
improved lateral support, you can adjust the
front seats individually.
On the front passenger seat, you can adjust only
the seat side bolsters of the seat backrest.
#To adjust the seat side bolsters of the
seat cushion: press button 1(narrower) or
2(wider).
#To adjust the seat side bolsters of the
seat backrest: press button 3(narrower)
or 4(wider).
Seats 11

Driving
Breaking-in notes
To preserve the engine during thefirst
1,000 miles (1,500 km):
Rdrive at varying road speeds and engine
speeds.
Rdo not drive faster than 85 mph (140 km/h).
Rallow the engine to reach a maximum engine
speed of 4,500 rpm (4,500 rpm) only briefly.
Rdrive thevehicle in drive program A.
Rchange gear before thetachometer needle is
Ôof thewayto thered area of thetachome‐
ter.
Rdo not shift down a gear manually in order to
brake.
Ravoid overstraining thevehicle, e.g. driving at
full throttle.
Rdo not depress the accelerator pedal past
the pressure point (kickdown).
Ronly increase the engine speed gradually and
accelerate thevehicle to full speed after
1,000 miles (1,500 km).
This also applies when the engine or parts of the
drivetrain have been replaced.
Please also observe thefollowing breaking-in
notes:
RIn certain driving and driving safety systems,
the sensors adjust automatically while a cer‐
tain distance is being driven afterthevehicle
has been delivered or afterrepairs. Full sys‐
tem effectiveness is not reached until the
end of this teach-in process.
RBrakepads, brake discs and tires that are
either new or have been replaced only ach‐
ieve optimum braking effect and grip after
several hundred kilometers of driving. Com‐
pensate forthereduced braking effect by
applying greaterforceto the brake pedal.
Function of Emotion Start
The Emotion Start function is only available
for the Mercedes‑AMG C 63 and C 63 S mod‐
els.
#Start thevehicle with thestart/stop button
and simultaneously pull one of steering
wheel gearshift paddles 1or 2.
RThe idle speed is increased briefly when
starting the engine.
RThe exhaust gasflaps are opened (sporty
characteristic) (/page 13).
Observethe notes on starting thevehicle in the
vehicle Operator's Manual.
Notes on the locking differential
After a breaking-in period of 2000 miles
(3000 km) the oil on the locking differential
12 Driving and parking

should be changed in a qualified specialist work‐
shop. This oil change prolongs the service life of
the locking differential.
Be sure to observe the information sticker
regarding the breaking-in notes on the wind‐
shield.
Operation of the ECO start/stop function
The engine is switched off automatically in the
following situations if all vehicle conditions for
an automatic engine stop are met:
RYou brake thevehicle to astandstill in trans‐
mission position hor i.
If you switch on the HOLD function in transmis‐
sion position hor i,the engine will automati‐
cally stop in thefollowing situations:
RYoustop behind a vehicle that is pulling
away.
RYoustop at a stop sign when there is no vehi‐
cle in front of you.
RYou turn thesteering wheel hard at a low
speed.
%In transmission position k,the engine is
not switched off automatically even when
the HOLD function is switched on.
The engine is restarted automatically if:
RYourelease the brake pedal in transmission
position hwhen the HOLD function is not
active and thevehicle does not start to
move.
RYou shift from transmission position j.
RYourelease the brake pedal and thevehicle
starts to move on a gentle downhill gradient
at a speed below 3 mph (5 km/h).
RYou depress the accelerator pedal.
RYou permanently activate manual gearshift‐
ing.
RYou pull the left-hand steering wheel paddle
shifter.
RAn automatic engine start is necessary.
If the engine was switched off by the ECO start/
stop function and you leave thevehicle, a warn‐
ing tone sounds. The Vehicle Ready to Drive
Switch the Ignition Off Before Exiting display
message also appears in the multifunction dis‐
play. If you do not switch off the ignition, the
ignition is automatically switched off after one
minute.
AMG Performance exhaust system
Function of the AMG Performance exhaust
system
Changing the position of theexhaust gasflaps
allows youto select the sound characteristics of
the AMG Performance exhaust system:
RClosed exhaust gasflaps: comfort character‐
istic (balanced)
ROpen exhaust gasflaps: sporty characteristic
(powerful)
Driving and parking 13

Operating the AMG Performance exhaust
system
#Press button 1.
The sporty characteristic (Powerful) is selec‐
ted when indicator lamp 2lights up.
Information on the AMG ceramic high-per‐
formance composite brake system
%The AMG ceramic high-performance compo‐
site brake system is only available on the
Mercedes-AMG C 63 S model.
The brake system is designed for heavy loads.
This may lead to noise when braking. This effect
can also occur afterwashing thevehicle.
The noise depends on thefollowing factors:
Rspeed
Rbrake force
Renvironmental conditions, e.g. temperature
and air humidity
%Have the brake system checked at a quali‐
fied specialist workshop after it has been
subjected to extreme loads.
DYNAMIC SELECT switch
Function of theDYNAMIC SELECT switch
%This chapter describes the function of the
DYNAMIC SELECT switch forthe
Mercedes‑AMG C 43 4MATIC.
Use theDYNAMIC SELECT switch to change
between thefollowing drive programs:
o(Slippery): optimized pulling away and
driving characteristics in wintry and slip‐
pery road conditions
=(Individual): individual settings
A(Comfort): comfortable and economical
driving style
C(Sport): sporty driving style
B(Sport +): particularly sporty driving style
Mercedes-AMG recommends selecting the drive
program Awhen in city traffic or stop-and-go
traffic.
Depending on the drive program selected, the
following vehicle characteristics will change:
RDrive:
14 Driving and parking

-Engine and transmission management
-Active Distance Assist DISTRONIC
RESP®
RAvailability of the ECO start/stop function
RSuspension:
RPosition of theexhaust gasflaps
RSteering
RAvailability of glide mode
%You can also change thefollowing vehicle
characteristics using the buttons in the cen‐
ter console:
RPosition of theexhaust gasflaps
RSuspension
RESP®
RAvailability of the ECO start/stop func‐
tion
Function of theDYNAMIC SELECT switch
%This chapter describes the function of the
DYNAMIC SELECT switch forthe
Mercedes‑AMG C 63 and C 63 S.
Use theDYNAMIC SELECT switch to change
between thefollowing drive programs:
o(Slippery): optimized pulling away and
driving characteristics in wintry and slip‐
pery road conditions
=(Individual): individual settings
A(Comfort): comfortable and economical
driving style
C(Sport): sporty driving style
B(Sport +): particularly sporty driving style
I(RACE): driving like on a race track
(Mercedes‑AMG C 63 S)
The I(RACE) drive program may not be
used on normal roads. I(RACE) must only
be activated and used on dedicated race cir‐
cuits, not on public roads.
Mercedes-AMG recommends selecting the drive
program Awhen in city traffic or stop-and-go
traffic.
Depending on the drive program selected, the
following vehicle characteristics will change:
RDrive:
-Engine and transmission management
-Active Distance Assist DISTRONIC
RAMG Dynamics:
-The agility functions are automatically
selected depending on the drive program.
-The steering, shift timing point and stabi‐
lization functions are adaptedto the
selected drive program.
-When ESP®is activated, agility function
Pro is selected in drive program I
(RACE). The Master function is automati‐
cally selected when ESP®is deactivated.
RPosition of theexhaust gasflaps
RSuspension
RThe I(RACE) drive program has thefol‐
lowing properties:
-The vehicle exhibits driving characteris‐
tics suited forrace circuits.
-All vehicle systems are designed for maxi‐
mum sportiness.
-The suspension has a particularly tight
suspension and damping system.
Driving and parking 15

-Glide mode is not available.
-The sporty characteristic (Powerful) is
activated when theexhaust system is
activated.
%You can change thefollowing vehicle charac‐
teristics using the buttons in the center con‐
sole:
RPosition of theexhaust gasflaps
RSuspension
Automatic transmission
Manual gearshifting
#To activate/deactivate:press button 1.
If indicator lamp 2is lit, manual gearshift‐
ing is activated. The current gear is displayed
in the multifunction display.
%To permanently shift thegears manually in
drive program=using thesteering wheel
paddle shifters, select theM(Manual) set‐
ting forthe transmission.
*NOTE Damage to the engine due to shift‐
ing up too late
The automatic transmission does not shift up
in manual mode even when the engine's lim‐
iting speed is reached.
The fuel supply is interrupted in order to pre‐
vent the engine from overrevving.
#Shift up before the engine speed rea‐
ches thered area in thetachometer.
16 Driving and parking

#To shift up: pull steering wheel paddle
shifter2.
#To shift down: pull steering wheel paddle
shifter1.
If the engine speed is too high or too low, you
cannot change gear using thesteering wheel
paddle shifters. In this case, segments 1light
up red.
Gearshift recommendation
The gearshift recommendation assists you in
adopting an economical driving style.
#If gearshift recommendation message 1is
shown on the multifunction display, shift to
therecommended gear.
%Gearshift recommendation is active only if
you have activated manual gearshifting with
the button on the center console.
Using kickdown
#Maximum acceleration: depress the accel‐
erator pedal beyond the pressure point.
During kickdown, you cannot change gears using
thesteering wheel paddle shifters. The auto‐
matic transmission shifts up to the next gear
when the maximum engine speed is reached to
protect the engine from overrevving.
%If you have activated manual gearshifting
with the button in the center console, the
transmission does not react to the kick‐
down.
Glide mode function
With an anticipatory driving style, glide mode
helps youto reduce fuel consumption.
Glide mode is characterized by thefollowing:
RThe combustion engine is switched off. All of
thevehicle functions remain active.
RThe Jsymbol will appear on the multi‐
function display.
Glide mode is activated if thefollowing condi‐
tions are met:
RThe ECO start/stop function is activated.
RDrive program =is selected with the
drive setting "Moderate" or "Reduced".
RThe speed is within a suitable range.
Driving and parking 17

RThe road's course is suitable, e.g. no steep
uphill or downhill inclines or tight bends.
RYou are no longer depressing the accelerator
or brake pedal.
Glide mode is deactivated again if one of the
conditions is no longer met.
When Active Distance Assist DISTRONIC is
active,glide mode is not available.
Driving and driving safety systems
Functions of ESP®(Electronic Stability Pro‐
gram)
&WARNING Risk of skidding if ESP®is
malfunctioning
If ESP®is malfunctioning, ESP®cannot carry
out vehicle stabilization. In addition, other
driving safety systems are switched off.
#Drive on carefully.
#Have ESP®checked at a qualified spe‐
cialist workshop.
You can select between thefollowing modes of
ESP®:
RESP®ON
RESP®SPORT
RESP®OFF
Characteristics when ESP®is activated
ESP®monitors and improves driving stability and
traction, particularly in thefollowing situations:
RWhen pulling away on a wet or slippery road‐
way.
RWhen braking.
RIn strong side winds when you are driving
faster than 47 mph (75 km/h).
ESP®can stabilize thevehicle by intervening in
thefollowing ways:
ROne or more wheels are braked.
RThe engine output is adapted according to
the situation.
ESP®is activated every time the engine is star‐
tedregardless of whether ESP®was in ESP®
SPORT or deactivated before the engine was
switched off.
If the÷ESP®warning lamp flashes in the
instrument cluster, one or severalvehicle wheels
has reached its grip limit:
RAdapt the driving styleto suit the prevailing
road and weather conditions.
RDo not deactivate ESP®under any circum‐
stances.
ROnly depress the accelerator pedal as far as
is necessary.
Characteristics when ESP®SPORT is activa‐
ted
&WARNING Risk of skidding if ESP®
SPORT is used incorrectly
When you activate ESP®SPORT, there is an
increased risk of skidding and having an acci‐
dent.
#Activate ESP®SPORT only in the cir‐
cumstances described below.
18 Driving and parking