Mercedes-Benz E-Class Wagon 2019 User manual

Digital–inthe vehicleVehicle document walletDigital –onthe InternetDigital –asanApp
Familiarize yourself withthe con‐
tents of theOperator's Manual
directly via thevehicle's multi‐
media system (menu item "Vehi‐
cle"). Startwiththe quickguide,
discoveryour vehicle's highlights
or broaden your knowledgewith
useful tips.
Hereyou can find comprehen‐
sive informationabout operating
your vehicle and about services
and warranties in printed form.
Youcan find theOperator's Man‐
ual on theMercedes-Benz home‐
page.
The Mercedes-Benz Guides App
is available free-of-charge in
familiar App stores.
É2135849512pËÍ
2135849512
Apple®iOS AndroidTM
Order no. P213 1207 13 Part no. 213584 95 12
EditionC-2019
E-ClassWagon
Operator'sManual
Mercedes-Benz
Mercedes-Benz E-Class Wagon

Publication details
Internet
Further information about Mercedes-Benzvehi‐
cles and about Daimler AG can be found on the
following websites:
http://www.mbusa.com (USAonly)
http://www.mercedes-benz.ca (Canada only)
Documentation team
©Daimler AG:not to be reprinted, translated or
otherwise reproduced, in whole or in part, with‐
out written permission from Daimler AG.
Vehiclemanufacturer
Daimler AG
Mercedesstrasse 137
70327Stuttgart
Germany
Front passenger airbag warning
Example
&WARNING Risk of injury or fatalinjuries
if thefront-passengerairbag is enabled
If thefront-passengerfront airbag is enabled,
achild on thefront-passengerseat maybe
struck by thefront-passengerairbag during
an accident.
NEVER use arearward-facing child restraint
system on aseat withanENABLED FRONT
AIRBAG,DEATH or SERIOUS INJURYtothe
CHILD can occur.
Observe thechapter"Childreninthe vehicle".
As at 03.09.18

Welcome to theworld of Mercedes-Benz
Before youfirst drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle. Foryour own safety and a longer
operating lifespan, follow the instructions and
warning notices in this Operator's Manual. Disre‐
garding them may lead to damage to thevehicle
or personal injury.
Vehicle damage resulting from the disregard of
the instructions is not coveredby the Mercedes-
Benz Limited Warranty.
The equipment or model designation of your
vehicle may vary according to:
RModel
ROrder
RNational version
RAvailability
Mercedes-Benz reservestheright to introduce
changes in thefollowing areas:
Rdesign
Requipment
Rtechnical features
The equipment in your vehicle may therefore dif‐
fer from that shown in the descriptions and illus‐
trations.
The following are integral parts of thevehicle:
RDigital Operator's Manual
RPrinted Operator's Manual
RMaintenance Booklet
REquipment-dependent Supplements
Keep these documents in thevehicle at all
times. If you sell thevehicle, always pass all of
the documents on to the new owner.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2135849512
2135849512

Symbols ........................................................ 5
At aglance .................................................... 6
Cockpit ........................................................... 6
Warning and indicator lamps .......................... 8
Overhead control panel ................................ 12
Door control panel and seat adjustment ....... 14
Emergencies and breakdowns ...................... 16
Digital Operator's Manual ......................... 18
Calling up the Digital Operator's Manual ...... 18
General notes............................................. 19
Protecting the environment .......................... 19
Genuine Mercedes-Benz parts ...................... 19
Operator's Manual ........................................20
Service and vehicle operation ....................... 21
Operating safety ...........................................22
Declaration of conformity for wireless
vehicle components .....................................23
Diagnostics connection ................................ 23
Qualified specialist workshop ....................... 24
Correct use of thevehicle ............................. 24
Problems with your vehicle ........................... 24
Reporting safety defects ...............................25
Limited Warranty .......................................... 25
QR code forrescue card ...............................26
Data storage .................................................26
Copyright ...................................................... 29
Occupant safety......................................... 31
Restraint system ...........................................31
Seat belts ..................................................... 34
Airbags ......................................................... 38
PRE-SAFE®system ....................................... 45
Safely transporting children in thevehi‐
cle ................................................................46
Notes on pets in thevehicle .......................... 61
Opening and closing .................................. 62
SmartKey ...................................................... 62
Doors ............................................................ 67
Cargo compartment ...................................... 71
Roller sun blinds ...........................................77
Side windows ................................................ 78
Sliding sunroof .............................................. 81
Anti-theft protection .....................................86
Seats and stowing ..................................... 88
Notes on the correct driver's seat posi‐
tion ............................................................... 88
Seats ............................................................ 89
Steering wheel ............................................ 101
Easy entry and exit feature .........................103
Operating the memory function .................. 104
Stowage areas ............................................ 105
Cup holder .................................................. 117
Ashtray and cigarette lighter .......................118
Sockets ....................................................... 120
Wireless charging of the mobile phone
and connection with theexterior antenna .. 123
Installing and removing thefloor mats ........ 124
Light and visibility ................................... 126
Exterior lighting .......................................... 126
Interior lighting ........................................... 131
Windshield wiper and windshield washer
system ........................................................ 132
Mirrors ........................................................ 136
Operating the sun visors ............................. 139
Area permeable to radio waves on the
windshield .................................................. 139
2Contents

Infrared reflective windshield function ........ 140
Climate control ......................................... 141
Overview of climate control systems ........... 141
Operating the climate control system ......... 142
Driving and parking ................................. 148
Driving ........................................................ 148
DYNAMIC SELECT switch ............................157
Automatic transmission .............................. 158
Function of the 4MATIC .............................. 162
Refueling ..................................................... 163
Parking .......................................................165
Driving and driving safety systems .............. 173
Vehicle towing instructions .........................228
Instrument Display and on-board
computer .................................................. 229
Instrument Display overview ...................... 229
Overview of the buttons on thesteering
wheel ..........................................................230
Operating the on-board computer .............. 231
Setting the design ...................................... 232
Setting the additional value range .............. 232
Overview of displays on the multifunc‐
tion display .................................................233
Adjusting the instrument lighting ............... 234
Menus and submenus ................................ 234
Head-up Display .......................................... 241
Voice Control System .............................. 243
Notes on operating safety ...........................243
Operation ................................................... 243
Using theVoice Control System effec‐
tively ........................................................... 245
Essential voice commands .......................... 245
Multimedia system .................................. 258
Overview and operation .............................. 258
System settings .......................................... 267
Fit & Healthy ............................................... 278
Navigation .................................................. 280
Telephone ...................................................305
Online and Internet functions ..................... 329
Media .........................................................334
Radio .......................................................... 347
Sound .........................................................355
Maintenance and care ............................. 357
ASSYST PLUS service interval display ........ 357
Engine compartment .................................. 358
Cleaning and care .......................................365
Breakdown assistance ............................ 375
Emergency ..................................................375
Flat tire ....................................................... 375
Battery (vehicle) .......................................... 381
Towstarting or towing away ....................... 386
Electrical fuses ........................................... 391
Wheels and tires ...................................... 395
Notes on noise or unusual handling char‐
acteristics ...................................................395
Notes on regularly inspecting wheels and
tires ............................................................ 395
Notes on snow chains ................................ 396
Tire pressure .............................................. 397
Loading thevehicle .................................... 403
Tire labeling ................................................ 407
Definition of termsfor tires and loading ......413
Changing a wheel ........................................ 415
Contents 3

Technical data .......................................... 425
Notes on technical data .............................. 425
Vehicle electronics .....................................425
Vehicle identification plate, VIN and
engine number ...........................................427
Operating fluids .......................................... 429
Vehicle data ................................................ 435
Display messages and warning/indi‐
cator lamps .............................................. 437
Display messages .......................................437
Warning and indicator lamps ...................... 482
Index ......................................................... 496
4Contents

In this Operator's Manual, you will find thefol‐
lowing symbols:
&DANGER Danger due to not observing
thewarning notices
Warning notices draw your attention to haz‐
ards that may endanger your health or life, or
the health or life of others.
#Observe thewarning notices.
+ENVIRONMENTAL NOTE Environmental
damage due to failure to observe envi‐
ronmental notes
Environmental notes include information on
environmentally responsible behavior or envi‐
ronmentally responsible disposal.
#Observe environmental notes.
*NOTE Damage to property due to failure
to observe notes on material damage
Notes on material damage inform you of
risks which may lead to your vehicle being
damaged.
#Observe notes on material damage.
%Useful instructions or further information
that could be helpful to you.
XInstruction
(Qpage) Further information on a topic
Display Information on the multifunction dis‐
play/media display
+Highest menu level, which is to be
selected in the multimedia system
*Corresponding submenus, which are
to be selected in the multimedia sys‐
tem
*Marks a cause
Symbols 5

6At aglance – Cockpit

1Steering wheel paddle shifter →160
2Combination switch →127
3DIRECT SELECT lever →158
4Display (multimedia system) →259
5Start/stop button →149
6Control panel forthe multimedia system →259
7Climate control systems →141
8Glove box →107
9Hazard warning lights →128
AStowage compartment →107
BControl elements forthe multimedia system →259
CLowers therear seat head restraints →94
DECO start/stop function →156
EActive Parking Assist →213
FSets thevehicle level →201
GDYNAMIC SELECT switch →157
HPASSENGER AIRBAG indicator lamps →42
IControl panel forthe multimedia system →230
JAdjusts thesteering wheel →102
KControl panel forthe on-board computer →230
LUnlocks the hood →359
MElectric parking brake →171
NLight switch →126
OControl panel for:
Active Steering Assist →194
Active Lane Keeping Assist →227
Parking Assist PARKTRONIC →205
Head-up Display →242
At aglance – Cockpit 7

Instrument Display (standard)
8At aglance – Warning and indicator lamps

1Speedometer →229
2÷ESP®→484
3#! Turn signal lights →127
4ÐPower-assistedsteering malfunction →495
5Multifunction display →233
6!ABS malfunction →484
7;Check Engine →491
8Tachometer →229
9%This indicator lamp has no function
AElectric parking brake applied (red) →484
FUSA only
!Canada only
BBrakes (red) →484
$USA only
JCanada only
C#Electrical malfunction →491
DLDistance warning →490
E?Coolant too hot/cold →491
FCoolant temperature gauge →229
G!Electric parking brake (yellow) →484
H6Restraint system →32
IüSeat belt not fastened →489
JTParking lights →126
KFuel level display
8Fuel reserve with fuel filler flap location
indicator
→491
LKHigh beam →127
MLLow beam →126
NRRear fog light →127
OàSuspension malfunction →490
PhTire pressure monitoring system →493
QåESP®OFF →484
At aglance – Warning and indicator lamps 9

Instrument Display in theWidescreen Cockpit
10 At aglance – Warning and indicator lamps

1Speedometer →229
2àSuspension malfunction →490
3#! Turn signal indicators →127
4Multifunction display →233
5Tachometer →229
6åESP®OFF →484
÷ESP®→484
7KHigh beam →127
LLow beam →126
TParking lights →126
8?Coolant too hot/cold →491
9Coolant temperature gauge →229
ALDistance warning →490
BÐPower-assistedsteering malfunction →495
C#Electrical malfunction →491
DBrakes (red) →484
$USA only
JCanada only
EüSeat belt not fastened →489
FFuel level display
G8Fuel reserve with fuel filler flap location
indicator
→491
HRRear fog light →127
I6Restraint system →32
J%This indicator lamp has no function
K;Check Engine →491
LElectric parking brake applied (red) →484
FUSA only
!Canada only
MhTire pressure monitoring system →493
N!ABS malfunction →484
O!Electric parking brake (yellow) →484
At aglance – Warning and indicator lamps 11

12 At aglance – Overhead control panel

1Sun visors →139
2pSwitches the left-hand reading lamp
on/off
→131
3|Switches the automatic light control
on/off
→131
4SOS emergency call system (Mercedes-Benz
emergency call system)
→326
5cSwitches the front interior lighting
on/off
→131
6uSwitches therear interior lighting
on/off
→131
7pSwitches theright-hand reading lamp
on/off
→131
8Service call button (Mercedes me connect) →324
9Eyeglasses compartment →107
A3Opens/closes the panoramic sliding
sunroof
→81
Opens/closes theroller sunblinds →81
BInside rearview mirror →137
At aglance – Overhead control panel 13

14 At aglance – Door control panel and seat adjustment

1Adjusts the seats electrically →91
2Switches the seat heating on/off →96
3Switches the seat ventilation on/off →97
4Adjusts the front passenger seat from the
driver's seat
→91
5&%Locks/unlocks thevehicle →67
6Opens/closes thetailgate →71
7Adjusts and folds the outside mirrors out/in
electrically
→136
8WOpens/closes theright side window →78
9WOpens/closes therear right side win‐
dow
→78
AChild safety lock fortherear side windows →60
BWOpens/closes therear left side window →78
CWOpens/closes the left side window →78
DOpens the door →67
ESets the memory function →104
FSets the seat fore-and-aft adjustment →89
GAdjusts the 4-way lumbar support →92
HSeat adjustment using the multimedia system →95
IAdjusts the head restraints →93
JAdjusts the seat height →89
KAdjusts the seat backrest inclination →89
At aglance – Door control panel and seat adjustment 15

16 At aglance – Emergencies and breakdowns

1QR code for accessing therescue card →26
2Safetyvests →375
3Button for SOS emergency call system →326
4To check and top up operating fluids →429
5To tow-start and towaway →388
6Flat tire →375
7Starting assistance →385
8Hazard warning lamps →128
9Fuel filler flap with instruction labels for tire
pressure, fuel type and QR code for accessing
therescue card
→163
ATo tow-start and towaway →388
BTire-change tool kit →418
CTIREFIT kit →377
At aglance – Emergencies and breakdowns 17

Calling up the Digital Operator's Manual
Multimedia system:
4Vehicle 5ÕOperator's Manual
#Select a menu item.
You also have the option of calling up the Opera‐
tor's Manual within a main function (e.g. via Info
on Phone).
The Digital Operator's Manual describes the
function and operation of:
RThe vehicle
RThe multimedia system
For safetyreasons, the Digital Operator's Man‐
ual is deactivated while driving.
The Digital Operator's Manual contains thefol‐
lowing menu items:
RSearch: allows youto search precisely for
keywords.
RQuick start: provides you with important
information so that you can start using your
vehicle immediately.
RTips: provides tips on how to use your vehicle
in certain situations.
RMessages: provides you with further informa‐
tion about the messages in the instrument
cluster.
RBookmarks: provides you with a list of all the
bookmarks you have stored yourself.
1Picture
2Menu
3Navigation window
Some sections of the Digital Operator's Manual,
such as warning notes, can be made visible by
highlighting and pressing them.
%The Operator's Manual can also be found in
the Mercedes-Benz Guides app in all com‐
mon app stores.
18 Digital Operator's Manual