MicroTouch DS-550P-A1 User manual

DS-550P-A1
Digital Signage Monitor
User Manual

1
About This Document
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language or computer language, in any form or by any
means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or
otherwise without prior written permission of MicroTouchTM a TES Company.
The information in this document is subject to change without notice. MicroTouchTM a TES
Company makes no representations or warranties with respect to the contents herein, and
specifically disclaims any implied warranties of merchantability or fitness for a particular
purpose. MicroTouchTM a TES Company reserves the right to revise this publication and to
make changes from time to time in the content hereof without obligation of MicroTouchTM a
TES Company to notify any person of such revisions or changes. Windows is a registered
trademark of Microsoft, Inc. Other brand or product names are trademarks of their
respective holders.

2
Compliance Information
For FCC (USA)
This equipment has been tested and fund to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. There limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
For IC (Canada)
CAN ICES-3(A)/NMB-3(A)
For CE (EU)
The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive
2014/35/EU
Warning:
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.

3
Renseignements relatifs à la conformité
Pour la FCC (États-Unis).
Ce matériel a fait l’objet d’essais qui ont déterminé qu’il respectait les limites d’un appareil de
classe A selon la partie 15 des règlements de la FCC. Ces limites sont établies pour assurer
une protection raisonnable contre les parasites nuisant à un fonctionnement dans un
environnement commercial. Ce matériel génère, utilise et peut émettre des ondes radio
électriques, et lorsqu’il n’est pas installé et utilisé selon le manuel d’instructions, peut causer
des parasites nuisant aux communications radio. L’utilisation de ce matériel dans une zone
résidentielle est susceptible de causer des parasites auquel cas l’utilisateur est tenu de
corriger le problème des parasites à ses propres frais.
L’appareil respecte la partie 15 des règlements de la FCC. Le fonctionnement doit respecter
les deux conditions suivantes : 1) cet appareil ne doit pas causer de parasites et (2) cet
appareil doit accepter tous les parasites reçus, notamment ceux pouvant causer un
fonctionnement non voulu.
Pour Industrie Canada
Norme canadienne NMB-3(A)
Pour la CE (UE)
L’appareil respecte la directive 2014/30/UE relative à la compatibilité électromagnétique et la
directive 2014/35/EU sur les limites de basse tension
Avertissement :
Ceci est un produit de classe A. Dans un environnement résidentiel ce produit peut causer
des parasites radio auquel cas l’utilisateur peut être tenu de prendre les mesures
nécessaires.

4
Usage Notice
Precautions
Please follow all warnings, precautions and maintenance as recommended in this user’s
manual to maximize the life of your unit.
Do ：
▪Turn off the product before cleaning.
▪Use a soft cloth moistened with mild detergent to clean the product housing.
▪Use only the qualified power adapter that comes with your device.
▪Disconnect the power plug from AC outlet if the product is not going to be used for an
extended period of time.
Don’t ：
▪Do not use abrasive cleaners, waxes or solvents for your cleaning.
▪Do not operate the product under the following conditions:
- Extremely hot, cold or humid environment.
- Areas susceptible to excessive dust and dirt.
- Near any appliance generating a strong magnetic field.
! Warning - To prevent the risk of fire or shock hazards, and do not
expose the product to moisture.
! Warning - Please do not open or disassemble the product as this may
cause electric shock.
! Warning - Power cord shall be connected to a socket-outlet with
earthing connection.
! Warning - The cable cover cannot be removed under normal use
conditions.
! Warning - Stability Hazard. The touch monitor may fall, causing
serious personal injury or death. To prevent injury, this
touch monitor must be securely attached to the wall in
accordance with the installation instructions.

5
Avis d’utilisation
Précautions
Veuillez suivre toutes les mises en garde, précautions et entretiens recommandés dans ce
manuel d’utilisation pour maximiser la durée de vie de votre unité.
À faire :
▪Éteindre l’appareil avant de le nettoyer.
▪Utiliser un chiffon humidifié par une solution savonneuse pour nettoyer le boîtier du produit.
▪Utiliser uniquement l’adaptateur d’alimentation prescrit pour votre appareil.
▪Débrancher l’appareil lorsqu’il n’est pas utilisé pendant une période prolongée.
À éviter :
▪Ne pas utiliser de nettoyants abrasifs, de cires ou de solvants pour le nettoyage
▪Ne jamais utiliser l’appareil dans les conditions suivantes :
–des conditions environnementales extrêmes (chaud, froid ou humidité)
–des endroits remplis de poussières et de saletés.
–à proximité d’appareils produisant un fort champ magnétique.
! Mise en garde —Pour prévenir les risques d’incendie ou
d’électrocution, ne pas exposer le produit à l’humidité.
! Mise en garde —Prière de ne pas ouvrir ou démonter le produit, car
cela pourrait entraîner l’électrocution.
! Mise en garde –Le cordon d’alimentation doit être branché à une
prise pourvue d’une mise à la terre.
! Mise en garde –La gaine du câble ne doit pas être retirée en
conditions normales d’utilisation.
! Mise en garde —Risque de renversement. Le moniteur tactile peut se
renverser et causer de graves blessures corporelles, voire la mort.
Pour prévenir les blessures, ce moniteur tactile doit être solidement
fixé au mur selon les instructions d’installation.

6
Table of Contents
Chapter 1.........................................................................................................................7
1.1 Overview....................................................................................................................8
1.2 Feature.......................................................................................................................8
1.3 Specifications.............................................................................................................8
1.4 Block Diagram............................................................................................................9
1.5 Interface Connectors................................................................................................10
1.5.1 Power Connector..............................................................................................10
1.5.2 Video Signal Connector....................................................................................10
1.5.3 Signal Connector..............................................................................................12
1.6 Package Overview...................................................................................................13
Chapter 2.......................................................................................................................14
2.1 About VESA Mount ..................................................................................................15
2.1.1 Install the VESA screw.....................................................................................16
2.2 About General Mounting Information .......................................................................17
2.2.1 Landscape........................................................................................................17
2.2.2 Portrait..............................................................................................................17
2.3 On-Screen Display...................................................................................................18
2.3.1 OSD Function Description................................................................................19
2.3.2 Timing Table Chart...........................................................................................20
2.3.3 EDID Data........................................................................................................20
2.4 Dimension................................................................................................................21
2.4.1 Front View........................................................................................................21
2.4.2 Side View .........................................................................................................21
2.4.3 Rear View.........................................................................................................22
Appendix.......................................................................................................................23

7
Chapter 1
Product Introduction

8
1.1 Overview
The DS-550P-A1 Series is a 55" large size thin-film transistor (TFT) liquid crystal display
(LCD).This unit is to be used as commercial and light industrial equipment only.
1.2 Feature
▪4K2K High Resolution Display
▪Dynamic Touch Sensitivity Technology Supports up to 6mm Thickness glass
▪Portrait and Landscape Display for All Solutions
▪Touch Screen Support up to 40 Points Touch
▪Supports 24/7 non-stop Operate Service
1.3 Specifications
LCD Touch Panel
Size
55” TFT LCD
Brightness
500 cd/m2(Non-touch screen)
425 cd/m2 (P-CAP)
Number of Pixels
3840(H) x 2160(V)
Touch Type
P-CAP/ 40 points
Environment
Power Input
AC 100-240V ~ 1.8-0.8A 50-60Hz
Power Output
5VDC, 2A
Operating Temperature
0C ~ 40C
Storage Temperature
-20C ~ 60C
Operating Humidity
20% ~ 80% RH, non-condensing
Mounting
VESA 400 mm x 400 mm
Dimension (W x H x D)
1247.6mm x 82.3mm x 732.4mm
Net Weight
30.75
Gross Weight
37.21

9
1.4 Block Diagram
This section describes the electrical requirements of the monitor. The block diagram in figure
1 illustrates the various electrical sub-systems.

10
1.5 Interface Connectors
1.5.1 Power Connector
The AC converter shall have an IEC320 type male power receptacle for connection to AC
mains power. The power cord, exact type to be supplied in the appropriate Option Kit, shall be
length of 1.8 0.05 meters, and PC99 compliant.
1.5.2 Video Signal Connector
HDMI1 (HDMI 2.0) & HDMI2 (HDMI 1.4)
The video signal input via HDMI female connector.
Connector Pin Assignment:
Pin
Signal
Pin
Signal
1
TMDS Data2+
11
TMDS Clock Shield
2
TMDS Data2 Shield
12
TMDS Clock–
3
TMDS Data2–
13
CEC
4
TMDS Data1+
14
Reserved (N.C. on device)
5
TMDS Data1 Shield
15
SCL
6
TMDS Data1–
16
SDA
7
TMDS Data0+
17
DDC/CEC Ground
8
TMDS Data0 Shield
18
+5V Power
9
TMDS Data0–
19
Hot Plug Detect
10
TMDS Clock+

11
DVI-I
Pin
Signal
Pin
Signal
Pin
Signal
1
TMDS Data 2-
9
TMDS Data 1-
17
TMDS Data 0-
2
TMDS Data 2+
10
TMDS Data 1+
18
TMDS Data 0+
3
TMDS Data 2/4
Shield
11
TMDS Data 1/3
Shield
19
TMDS Data 0/5
Shield
4
TMDS 4-
12
TMDS 3-
20
TMDS Data 5-
5
TMDS 4+
13
TMDS 3+
21
TMDS Data 5+
6
DDC Clock
14
+5V DDC Power
22
TMDS Clock Shield
7
DDC Data
15
Gnd (+5, Analog
V/H Sync)
23
TMDS Clock+
8
Analog vertical
sync
16
Hot Plug Detect
24
TMDS Clock-
C1
Analog red
C2
Analog green
C3
Analog blue
C4
Analog horizontal
sync
C5
Analog ground
Return for R , G ,
B signals
Display Port(1.2a)
Pin
Signal
Pin
Signal
1
ML_Lane 3(n) Data3 -
11
Signal ground
2
Signal ground
12
ML_Lane 0(p) Data0 +
3
ML_Lane 3(p) Data3 +
13
Signal ground
4
ML_Lane 2(n) Data2 -
14
Signal ground
5
Signal ground
15
AUX_CH(p) AUX + Signal for
Auxiliary Channel
6
ML_Lane 2(p) Data2 +
16
Signal ground
7
ML_Lane 1(n) Data1 -
17
AUX_CH(n) AUX - Signal for
Auxiliary Channel
8
Signal ground
18
Hot Plug
9
ML_Lane 1(p) Data1 +
19
DP_PWR Return
10
ML_Lane 0(n) Data0 -
20
DP_PWR

12
1.5.3 Signal Connector
USB Connector
Pin
Signal
1
VCC
2
D-
3
D+
4
GND
RJ11 Connector (Remote Key)
Pin
Signal
1
MENU
2
UP
3
DOWN
4
SELECT
5
POWER
6
GND
Audio Line in / Line out connector

13
1.6 Package Overview
LCD Display
Power Cord
Audio cable
USB Cable (A to B)
HDMI Cable
DVI to VGA cable
! Warming!
This product is intended to be supplied by a AC-in Power source, rated
100V~240V, 1.8~0.8A 50/60Hz minimum, Tma = 40 degree C minimum, and the
altitude of operation = 5000m minimum. If it needs further assistance with
purchasing the power source, please contact to MicroTouch for further
information.
! Mise en garde!
Cet appareil est conçu avec une alimentation de courant CA, d’une tension
nominale de 100 V~240 V, 1.8~0.8A 50/60 Hz minimum, Tma = 40 degrés C
minimum et l’altitude de l’utilisation = 5000m minimum. Pour d’autres conseils
pour l’installation de la source d’alimentation, communiquer avec MicroTouch
pour de plus amples renseignements.

14
Chapter 2
Product Installation

15
2.1 About VESA Mount
The DS-550P-A1 series conform to the “VESA Flat Display Mounting Interface Standard”
which defines a physical mounting interface for touch monitor and corresponding with the
standards of touch monitor mounting devices. The VESA mount is located on the back of this
unit.
! Warning!
Please select the MicroTouch original screws!
The distance between the back cover surface and the bottom of the screw hole
is 6~7mm. Please use M6/8mm screw nut diameter with proper length to
mount your monitor.
Note: The mounting stand must be able to support at least 33 lbs (15.0 Kg).
! Mise en garde!
Sélectionner les vis d’origine de MicroTouch!
La distance entre la surface du couvercle arrière et le bas de l’orifice de la vis
est de 6~7mm. Utiliser écrou de vis M6 de 8 mm de diamètre pour le montage
de votre moniteur.
Remarque : Le support de montage doit pouvoir supporter un poids d’au moins
33 lb (15,0 kg).

16
2.1.1 Install the VESA screw
Note: Please install/ dismantle the product when the device is in the shutdown state.
Step 1: Fasten four screw nut into the VESA hole
The specification of the screw nut is M6 x 8mm, the length of nut is 43mm
Step 2: Fasten four M6 screws into the screw nut
The specification of the screw is M6 x 30mm

17
2.2 About General Mounting Information
The following two mounting orientations are supported: Landscape and portrait mode. For
optimal touch performance, ensure that the monitor is supported fully and is as flat as
possible.
2.2.1 Landscape
2.2.2 Portrait
Top side
Top side

18
2.3 On-Screen Display
The DS-550P-A1 series provide side panel controls. And the following is OSD function table:
OSD
Key
Menu off status
Menu on status
MENU
Menu appear
Menu disappear/ return to main item
▲
N/A
Main item select up/ Adjust up
▼
N/A
Main item select down/ Adjust down
SELECT
N/A
Enter/Select sub-item function
Power On/Off
1. Press the “MENU” button to pop up the “on-screen menu” and press “Up” or “Down”
button to select among the five functions in the main menu.
2. Choose the sub-menu page by pressing the “SELECT” button, and press “Up” or “Down”
button to select the adjustment items in the sub-menu.
3. Pressing “SELECT” button for the selected adjustment items, and adjust the value by
pressing the “Up” or “Down” button.
4. With the OSD menu on screen, press “Menu” button to return main menu or exit OSD.
5. The OSD menu will automatically close, if you have left it idle for a pre-set time.

19
2.3.1 OSD Function Description
Item
Content
Default
Contrast
The monitor luminance level control.
50
Brightness
The monitor backlight level control.
100
Auto Adjust
Fine-tune the image to full screen automatically.
NA
Left/Right
Moving screen image horizontal position to left or right.
NA
Up/Down
Moving screen image vertical position to up or down.
NA
Horizontal size
The screen image horizontal dot clock adjustment.
NA
Fine
The screen image pixel phase adjustment.
NA
OSD Left/Right
Moving OSD menu horizontal position to left or right.
50
OSD Up/Down
Moving OSD menu vertical position to up or down.
50
OSD Time out
OSD auto-disappear time selection.
15
OSD Language
OSD menu language selection.
( English, French, Japanese, Deutsch, Spanish, Italian,
Traditional Chinese and Simplified Chinese)
English
Factory Reset
Factory default value restored.
NA
RGB
Color temperature selection.
(9300K, 6500K, 5500K, 7500K, User)
User
Volume
Audio volume adjustment.
50
Mute
Audio On/Off control.
Off
Input select
Input select function.
(Auto, DVI-A, DVI-D, HDMI1, HDMI 2, DP, SDM)
Auto