
11. Check the followings if a connection cannot be made by the A3LA-IGS:
a. Iridium antenna has a full view of the sky
b. The PIN number has been removed from the SIM chip
c. Power source provides enough current
12. Check the followings if using the breakout box and handset:
a. Red LED light on the breakout box and LCD screen on the handset are ON. If not, check for
appropriate power input.
b. <Enter PIN> message is not displayed on the LCD. Enter appropriate PIN number if
requested by the A3LA-IGS (the default PIN is 1111). The handset can be used to remove
the PIN permanently.
c. Displayed satellite signal strength on the LCD must be at least 3 bars. Re-arrange/re-locate
the Iridium antenna if the signal strength remains at 3 bars or below.
13. If the breakout box and handset are not available, use the following steps to check if the SIM or the
Phone Control is locked:
a. Use the Terminal Software to set the A3LA-IGS to either the A3LA-I or the A3LA-IG.
b. With the Terminal Software, open the AT Command Table for the AT+CPIN command and
click the Read button.
c. If the response from the A3LA-IGS is “SIM PIN”, then the SIM is currently locked (or
activated). To remove the SIM, do the followings:
i. Enter the SIM PIN code (each SIM is shipped with the default code of 1111) in the “p”
box, and then click the Send button. If the PIN code is correct, the response from the
A3LA-IGS should be “OK”.
ii. Open the AT Command Table for the AT+CLCK command, and then choose “SC” from
the “f” box, choose “0” from the “m” box and enter the PIN code (again the default
code is 1111) in the “p” box. Then, click the Send button. If the PIN code is correct,
the response should be “OK”.
iii. Now, the SIM is removed and ready to be used.
d. If the response is “PH PIN”, then the surface control for the A3LA-IGS is currently locked
and the phone PIN code needs to be entered in order to use the commands that operate
the A3LA-IGS. To unlock the A3LA-IGS surface control, do the same procedure in part c
above except “CS” should be chosen instead of “SC” in step ii.
e. If the response is “READY” or “SIM PIN2”, then the SIM is not locked and the A3LA-IGS is
ready to be used. No PIN code needs to be entered.
f. If the response is “SIM PUK” or “SIM PUK2”, contact your service provider.
NAL Research Corporation (TN2004-20-V3.2) 5