NETGEAR DGND3300 - RangeMax Dual Band Wireless-N DSL Gateway Wireless... User guide

May 2009
208-10449-01
v1.0
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134 USA
RangeMax Dual Band
Wireless-N Modem Router
Setup Manual

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©2009 by NETGEAR, Inc. All rights reserved.
Trademarks
NETGEAR, the NETGEAR logo, RangeMax and Smart Wizard are trademarks or registered trademarks of NETGEAR,
Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and
product names are registered trademarks or trademarks of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to
make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.

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Contents
RangeMax Dual Band Wireless-N Modem Router Setup Manual
Getting to Know Your Wireless Router.................................................................................1
Unpacking Your New Router .............................................................................................1
Hardware Features ............................................................................................................3
Front Panel ..................................................................................................................3
Back Panel ..................................................................................................................5
Modem Router Dome ..................................................................................................6
Router Label ................................................................................................................7
Positioning Your Modem Router for Optimal Wireless Connections ..................................8
Installing Your Modem Router ...........................................................................................8
Installing Your Router Using the
Smart Wizard.........................................................................................................................10
Using the Smart Wizard ...................................................................................................10
Accessing Your Router After Installation .........................................................................11
Upgrading the Modem Router Firmware ......................................................................... 11
Installing Your Router Manually
(Advanced, Mac, and Linux Users) .....................................................................................13
Understanding ADSL Microfilters ....................................................................................14
ADSL Microfilter ........................................................................................................14
ADSL Microfilter with Built-In Splitter .........................................................................14
Connecting Your Modem Router .....................................................................................15
Verifying Your Connection ...............................................................................................18
Setting Up Your Router for Internet Access .....................................................................19
Configuring Your Wireless Network....................................................................................22
Specifying Wireless Settings ...........................................................................................22
Setting Your SSIDs and Wireless Security Manually ................................................23
Using Push 'N' Connect (WPS) to Configure Your Wireless Network .......................24
Testing Basic Wireless Connectivity ................................................................................27

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Troubleshooting....................................................................................................................29
Basic Functioning ............................................................................................................29
Power LED Is Off ......................................................................................................30
Power LED Is Red .....................................................................................................30
LAN LEDs Are Off .....................................................................................................30
Troubleshooting the ISP Connection ...............................................................................31
ADSL Link LED .........................................................................................................31
Window Appears Asking You to Reload Firmware ....................................................32
Cannot Access the Router Menu .....................................................................................32
Obtaining an Internet IP Address ..............................................................................33
Troubleshooting PPPoE or PPPoA ...........................................................................34
Troubleshooting Internet Browsing ...........................................................................34
Troubleshooting a TCP/IP Network Using the Ping Utility ...............................................35
Testing the LAN Path to Your Router ........................................................................35
Testing the Path from Your Computer to a Remote Device ......................................36
Restoring the Default Configuration and Password .........................................................36
Using the Restore Factory Settings Button ...............................................................37
Technical Specifications ......................................................................................................38
General Specifications .....................................................................................................38
Default Configuration .......................................................................................................39
Related Documents...............................................................................................................41
Registration and Certifications............................................................................................42

Getting to Know Your Wireless Router 1
Getting to Know Your Wireless Router
Congratulations on your purchase of a NETGEAR® high-speed wireless router, the RangeMax
Dual Band Wireless-N Modem Router.
Before you begin installing your router, check the package contents (see “Unpacking Your New
Router” on page 1). Become familiar with the front and back panels of your router—especially the
LEDs—and the important information on the router label (see “Hardware Features” on page 3).
Then, read the section on “Positioning Your Modem Router for Optimal Wireless Connections” on
page 8 to ensure that you have selected the best location to install your router.
This chapter describes how to set up the router on your Local Area Network (LAN) and connect to
the Internet. It describes how to set up your modem router for Internet access and configure basic
wireless connectivity.
Unpacking Your New Router
Your router should contain the following items:
• modem router
• A snap-on stand for your modem router
• AC power adapter (varies by region)
• A yellow Category 5 (Cat 5) Ethernet cable
• Telephone cable with RJ-11 connector
• Microfilters (quantity and type vary by region)
•TheResource CD, which includes:
– The Smart Wizard™ Installation Assistant (Autorun.exe)
– A PDF version of this manual
– A link to the online Setup Manual
• Warranty and Support Information cards
If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton, including the original packing materials, in case you need to return the product for repair.

Getting to Know Your Wireless Router 2
To prepare your router for installation:
1. Orient your modem router so that the NETGEAR logo is toward the top.
2. Insert the tabs of the stand into the slots on the bottom of your router as shown in Figure 1.
3. Place your router in a suitable area for installation (near an AC power outlet and accessible to
the Ethernet cables for your wired computers).
The modem router has internal wireless antennas. For optimal wireless network
performance, use the stand (included in the package) to position your modem router
upright with the NETGEAR logo at the top. This position also ensures proper heat
dissipation and stability.
Figure 1
Position the router with the
NETGEAR logo at the top

Getting to Know Your Wireless Router 3
Hardware Features
Before you install and connect your router, take a moment to become familiar with the front and
back panels of the router—especially the LEDs on the front panel.
Front Panel
The modem router front panel shown below contains status LEDs.
You can use the LEDs to verify various conditions. Table 1 describes each LED.
Figure 2
Table 1. LED Descriptions
Label LED Activity Description
1. Power
Solid green Power is supplied to the router.
Solid red POST (Power-On Self-Test) failure or device malfunction.
Off Power is not supplied to the router.
Factory reset Lights red momentarily after the reset button is depressed for 6 seconds,
then blinks red three times when the reset button is released, and then
turns green as the gateway resets to the factory defaults.
2. LAN Ports
Solid green The local port has detected a link with a 100 Mbps device.
Blinking green Data is being transmitted or received at 100 Mbps.
Solid amber The local port has detected a link with a 10 Mbps device.
Blinking amber Data is being transmitted or received at 10 Mbps.
Off No link is detected on this port.
123467
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Getting to Know Your Wireless Router 4
3. 2.4 GHz
N/G-Band
Solid amber*The unit is operating in Legacy G mode at 2.4 GHz
(5 GHz Mode [item 4] is also on).
Solid green†The unit is operating in 11n mode at 2.4 GHz
(5 GHz Mode [item 4] is off).
Blinking amber/
Blinking green Data is being communicated over a wireless network.
4. 5.0 GHz
N-Band
Solid blue‡The unit is operating in 11n mode at 5 GHz
(2.4 GHz Mode [item 3] is also on, amber).
Off 11n mode at 5 GHz is off
(2.4 GHz Mode [item 3] is on, green).
Blinking blue Data is being communicated over the wireless network.
5. USB port
Off • No USB device connected
• “Safely Remove Hardware” has been activated
• An error has occurrred with the device
Solid green USB device is ready to use
Blinking green USB device is in use
6. ADSL Link
Solid green The ADSL port is synchronized with an ISP’s network-access device.
Blinking amber Indicates ADSL training—ADSL is synchronizing with the DSLAM.
Off The unit is off or there is no IP connection.
7. Internet
(WAN)
Solid green There is an Internet session. If the session is dropped due to an idle
timeout, and an ADSL connection is still present, the light will remain
green. If the session is dropped for any other reason, the light will turn off.
Blinking green Data is being transmitted over the ADSL port.
Red The wireless ADSL2+ modem router attempted to connect to the Internet
but failed.
Off No Internet connection detected.
*. On amber (default setting) signifies a 5 GHz interference-free Wireless-N and legacy 2.4 GHz 802.11g network. NETGEAR
recommends this if you have Dual Band clients (Dual BandWireless-N laptops, Dual Band Wireless-N adapters) and/or 802.11
b/g laptops to connect.
†. On green signifies a 2.4 GHz Wireless-N network. NETGEAR recommends this if you have only 2.4 GHz Wireless-N clients
(most adapters are 2.4 GHz, if not specified as Dual Band) AND/OR 802.11 b/g laptops to connect.
‡. On blue signifies a 5 GHz interference-free network.
Table 1. LED Descriptions (continued)
Label LED Activity Description

Getting to Know Your Wireless Router 5
Back Panel
The back panel of the modem router contains port connections.
Viewed from top to bottom, the rear panel contains the following elements:
1. RJ-11 ADSL port for connecting the router to an ADSL line
2. Four Local Ethernet RJ-45 LAN ports for connecting the router to the local computers
3. USB port
4. Restore Factory Settings push button
5. Power (On/Off) button
6. AC power adapter input
Figure 3
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Getting to Know Your Wireless Router 6
Modem Router Dome
The top of the modem router includes a dome that performs two functions:
1. Antenna display lights.The lights identify the activity of the eight internal antennas, flashing
to show which combination of antennas is receiving the strongest signals. These status lights
are on by default but can be turned off by tapping the dome.
2. Push 'N' Connect (WPS). The dome acts as a push-button for the router to enable WPS
security with other WPS-enabled devices. Pushing on the dome for over 5 seconds opens a
2-minute window for the router to connect with other WPS-enabled devices.
Figure 4
Dome

Getting to Know Your Wireless Router 7
To use the WPS method to implement security, see “Using Push 'N' Connect (WPS) to
Configure Your Wireless Network” on page 24.
To turn the antenna display lights on or off:
1. Tap the dome for less than 2 seconds. If lights are off, they will turn on.
2. Tap the dome for less than 2 seconds. If lights are on, they will turn off.
Router Label
The label on the back of the modem router shows the router’s MAC address, serial number,
security PIN, and factory default login information. The ports are color-coded to distinguish your
Internet port from the other four ports that connect to the wired computer(s) on your LAN. The
label will be similar to the one shown in the following figure:
Before using these Wi-Fi Protected Setup (WPS) push-button procedures, verify
that your device (a notebook, adapter, or other device) supports WPS.
Figure 5

Getting to Know Your Wireless Router 8
Positioning Your Modem Router for Optimal Wireless
Connections
The modem router lets you access your network from virtually anywhere within the operating
range of your wireless network. However, the operating distance or range of your wireless
connection can vary significantly depending on the physical placement of your router. For
example, the thickness and number of walls the wireless signal must pass through may limit the
range. For best results, place your router:
• Near the center of the area where your computers and other devices will operate, preferably
within line of sight to your wireless devices.
• Accessible to an AC power outlet and near Ethernet cables for wired computers.
• In an elevated location such as a high shelf, keeping the number of walls and ceilings between
the modem router and your other devices to a minimum.
• Away from electrical devices which are potential sources of interference, such as ceiling fans,
home security systems, microwaves, or the base for a cordless phone.
• Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and
concrete can also affect your wireless signal.
Installing Your Modem Router
To help you set up your router and get on the Internet quickly, the Resource CD contains a Smart
Wizard™. The Smart Wizard walks you through the steps required to connect your router,
The modem router has internal wireless antennas. For optimal wireless network
performance, use the stand (included in the package) to position your modem router
upright with the NETGEAR logo at the top. This position also ensures proper heat
dissipation and stability.
Failure to follow these guidelines can result in significant performance degradation
or an inability to wirelessly connect to the Internet.

Getting to Know Your Wireless Router 9
microfilters, and PC(s); configure your wireless settings; and enable wireless security for your
network. When you have finished, you will be Internet ready!
You can set up your modem router using one of two methods:.
•Smart Wizard Setup: The Smart Wizard setup is available on your Resource CD. See
“Installing Your Router Using the Smart Wizard” on page 10 to use the Smart Wizard.
– This is the easiest option. The wizard guides you through the setup process. It automates
many of the steps and verifies that the steps have been successfully completed.
– Smart Wizard requires a PC running Microsoft Windows..
•Manual Setup: If you cannot or prefer not to use the Smart Wizard, see “Installing Your
Router Manually (Advanced, Mac, and Linux Users)” on page 13. For example, if you are
connecting to a Mac, are using a Linux operating system, or are technically knowledgeable,
select this option. If you choose to use this option and install your router manually, for best
results, install and set up your router in this order:
1. Install and connect your wireless router to your network (see “Connecting Your Modem
Router” on page 15).
2. Set up your wireless router for Internet access (see “Setting Up Your Router for Internet
Access” on page 19).
3. Configure your wireless network and select wireless security settings to protect your
wireless network (see “Configuring Your Wireless Network” on page 22).
If you have a Macintosh or Linux system, you need to use the manual installation
method (see “Installing Your Router Manually (Advanced, Mac, and Linux Users)”
on page 13).
Before running the Smart Wizard on a corporate PC to set up your home
router, check with your company’s network support staff. Corporate
network settings or Virtual Private Network (VPN) client software may
conflict with the default settings of a home router. If you are unsure about
whether there might be a conflict, use a different computer.

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Installing Your Router Using the
Smart Wizard
To use the Smart Wizard, you must be using a PC with Windows Vista, or Windows 2000 or
Windows XP with Service Pack 2. The Smart Wizard setup procedure should take about 20
minutes to complete. Before using the Smart Wizard to set up your router, ensure that:
• You have an ADSL Internet service connection through an Internet Service Provider (ISP).
• You have the configuration information provided by your ISP.
Using the Smart Wizard
The NETGEAR Smart Wizard takes you through the procedure to connect your router, ADSL
microfilters, and PC. An Internet connection is then established, after which you can upgrade to
the latest available firmware. The Smart Wizard then helps you to configure your wireless settings
and enable wireless security for your network by automating many of the steps. At each step, the
Smart Wizard checks to ensure that the steps you perform are successfully completed.
To install your router using the Smart Wizard:
1. Locate the ADSL setup information provided by your Internet Service Provider. Typically this
includes the user name and password needed to log into your ISP account.
2. Insert the Resource CD into your Windows PC. The CD will automatically start and detect the
language you are using on your PC. Select a different language option, if you prefer.
3. Click Next to start the Smart Wizard. Follow the instructions and prompts to complete the
installation.
The Smart Wizard guides you through installing your router and connecting your router to the
Internet. You can choose to upgrade your modem router to the latest firmware. Then the Smart
Wizard guides you through configuring your wireless network settings and selecting the
optimum security protection for your network. If you choose not to select a security option
If the CD does not automatically start, browse the CD and double-click on .

Installing Your Router Using the Smart Wizard 11
during installation, you can always access the modem router’s menu later to select a security
option (see “Accessing Your Router After Installation”).
You are now connected to the Internet!
To set up additional wireless computers in your network for router access and to connect to the
Internet, see “Configuring Your Wireless Network” on page 22.
Accessing Your Router After Installation
The Smart Wizard runs from the Resource CD. If you want to change the settings after installing
and configuring your router, you can click the desktop shortcut—a preconfigured shortcut
placed on your desktop at installation—to log in to the modem router.1Optionally, you can also
open a browser window and log in to the router. The user name is admin, and the default password
is password, as shown on the modem router label. After logging in, you can:
• Upgrade the modem router firmware, see “Upgrading the Modem Router Firmware”.
• Set up other wireless computers on your network, see “Configuring Your Wireless Network”
on page 22.
• Change settings and configure wireless security, see “Specifying Wireless Settings” on
page 22.
For advanced features not covered in this manual, see the User Manual on your Resource CD. A
link to the on-line User Manual also is available from the router interface.
Upgrading the Modem Router Firmware
When you run the Resource CD you will have an opportunity to upgrade to the latest available
firmware. Once you have configured your modem router, when you log in to the modem router the
Firmware Upgrade Assistant screen displays.
To ensure optimum performance of your high-speed wireless router, the
wireless adapter card for each computer in your network should support the
same technology as your router (see the online User Manual for more
information).
1. The shortcut icon is installed on your desktop only when using the Smart Wizard installation method.

Installing Your Router Using the Smart Wizard 12
1. Click Yes to check for new firmware (recommended). The modem router automatically
checks the NETGEAR database for a new firmware image file. If no new firmware version is
available, the message “No New Firmware Version Available” displays. (If you select “No,”
you can check for new firmware later; see the online User Manual).
2. If new firmware is available, click Yes, and the router automatically upgrades itself with the
latest firmware.
Do not try to go online, turn off the router, shut down the computer, or do anything
else to the router until the router finishes restarting and the Ready light has stopped
blinking for several seconds!

Installing Your Router Manually (Advanced, Mac, and Linux Users) 13
Installing Your Router Manually
(Advanced, Mac, and Linux Users)
Before installing and connecting your router manually, review the list below and make sure that
you have all of the necessary information.
• Internet ADSL service connection through an Internet Service Provider (ISP).
• The configuration information your ISP gave you. Depending on how your Internet account
was set up, you may need the following information to set up your modem router and access
the Internet:
– Host and Domain Name
– Internet Login Name and Password (frequently an email address and password)
– Domain Name Server (DNS) Addresses
– Fixed or Static IP Address
Your ISP should have provided you with all the information needed to connect to the Internet.
If you cannot locate this information, ask your ISP.
• ADSL Microfilters (see “Understanding ADSL Microfilters” on page 14”).
• Your computers set to DHCP enabled.
If you have not already done so:
• Check the package contents of your router to ensure that it is complete (see “Unpacking Your
New Router” on page 1”).
• Select an optimum location for your modem router after reviewing the guidelines presented in
“Positioning Your Modem Router for Optimal Wireless Connections” on page 8.”

Installing Your Router Manually (Advanced, Mac, and Linux Users) 14
Understanding ADSL Microfilters
ADSL technology uses the same wires as your telephone service. However, ADSL adds signals to
the telephone lines which create noise in the telephone service. You must use ADSL microfilters
to filter out these signals before they reach your telephone.
ADSL Microfilter
Each device such as a telephone, fax machine, answering machine, or caller ID display requires an
ADSL microfilter.
ADSL Microfilter with Built-In Splitter
Use an ADSL microfilter with built-in splitter when there is a single wall outlet which must
provide connectivity for both the modem router and telephone equipment.
If you purchased the modem router in a country where a microfilter is not included,
you must acquire one.
Figure 6
Do not connect the modem router to the ADSL line through a microfilter unless the
microfilter is a combination microfilter/splitter specifically designed for this
purpose. Doing so will prevent block your connection to the Internet. If you have
any doubts about this, connect the modem router directly to the ADSL line.
Figure 7

Installing Your Router Manually (Advanced, Mac, and Linux Users) 15
Connecting Your Modem Router
Before you install your modem router, make sure that the Internet Protocol (TCP/IP) Property
settings on your computer are set to “automatically obtain an IP address” using DHCP and “Obtain
DNS server address automatically.” You can check these settings by looking at the TCP/IP
Properties of your Internal Network Connections, which are accessible through the Control Panel
of your computer. If you are unsure about this, refer to the documentation for your computer or see
the link to TCP/IP Addressing in “Related Documents” on page 41.
To connect the modem router, the ADSL filter and the computer:
1. Connect an ADSL filter as shown below.
• Install an ADSL filter for every telephone that uses the same phone line as your modem
router. Select the appropriate filter(s) for your wireless setup.
If you are replacing an existing router, disconnect it completely from your network
and set it aside before starting to install your new router.
If you purchased the modem router in a country where an ADSL filter is not
included, you must acquire one.
1. One-Line filter: Use with a phone or fax machine.
2. Splitter: Use with a one-line filter to share an outlet with a phone and the modem router.
3. Two-Line filter with splitter: Use to share an outlet with a phone and the modem router.
Figure 8
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Installing Your Router Manually (Advanced, Mac, and Linux Users) 16
•Two-Line Filter Example. Insert the two-line filter into the phone outlet and connect the
phone to the phone line connector (A).
2. Connect the modem router to the ADSL filter. Using the included phone cable with RJ-11
jacks, connect the ADSL port (B) of the modem router to the ADSL port (C) of the two-line
filter.
.
Figure 9
To use a one-line filter with a separate splitter, insert the splitter into the phone
outlet, connect the one-line filter to the splitter, and then connect the phone to
the filter.
A