NETGEAR DGND3300 - RangeMax Dual Band Wireless-N DSL Gateway Wireless... User guide

May 2009
208-10449-01
v1.0
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134 USA
RangeMax Dual Band
Wireless-N Modem Router
Setup Manual

ii
©2009 by NETGEAR, Inc. All rights reserved.
Trademarks
NETGEAR, the NETGEAR logo, RangeMax and Smart Wizard are trademarks or registered trademarks of NETGEAR,
Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and
product names are registered trademarks or trademarks of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to
make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.

iii
Contents
RangeMax Dual Band Wireless-N Modem Router Setup Manual
Getting to Know Your Wireless Router.................................................................................1
Unpacking Your New Router .............................................................................................1
Hardware Features ............................................................................................................3
Front Panel ..................................................................................................................3
Back Panel ..................................................................................................................5
Modem Router Dome ..................................................................................................6
Router Label ................................................................................................................7
Positioning Your Modem Router for Optimal Wireless Connections ..................................8
Installing Your Modem Router ...........................................................................................8
Installing Your Router Using the
Smart Wizard.........................................................................................................................10
Using the Smart Wizard ...................................................................................................10
Accessing Your Router After Installation .........................................................................11
Upgrading the Modem Router Firmware ......................................................................... 11
Installing Your Router Manually
(Advanced, Mac, and Linux Users) .....................................................................................13
Understanding ADSL Microfilters ....................................................................................14
ADSL Microfilter ........................................................................................................14
ADSL Microfilter with Built-In Splitter .........................................................................14
Connecting Your Modem Router .....................................................................................15
Verifying Your Connection ...............................................................................................18
Setting Up Your Router for Internet Access .....................................................................19
Configuring Your Wireless Network....................................................................................22
Specifying Wireless Settings ...........................................................................................22
Setting Your SSIDs and Wireless Security Manually ................................................23
Using Push 'N' Connect (WPS) to Configure Your Wireless Network .......................24
Testing Basic Wireless Connectivity ................................................................................27

iv
Troubleshooting....................................................................................................................29
Basic Functioning ............................................................................................................29
Power LED Is Off ......................................................................................................30
Power LED Is Red .....................................................................................................30
LAN LEDs Are Off .....................................................................................................30
Troubleshooting the ISP Connection ...............................................................................31
ADSL Link LED .........................................................................................................31
Window Appears Asking You to Reload Firmware ....................................................32
Cannot Access the Router Menu .....................................................................................32
Obtaining an Internet IP Address ..............................................................................33
Troubleshooting PPPoE or PPPoA ...........................................................................34
Troubleshooting Internet Browsing ...........................................................................34
Troubleshooting a TCP/IP Network Using the Ping Utility ...............................................35
Testing the LAN Path to Your Router ........................................................................35
Testing the Path from Your Computer to a Remote Device ......................................36
Restoring the Default Configuration and Password .........................................................36
Using the Restore Factory Settings Button ...............................................................37
Technical Specifications ......................................................................................................38
General Specifications .....................................................................................................38
Default Configuration .......................................................................................................39
Related Documents...............................................................................................................41
Registration and Certifications............................................................................................42

Getting to Know Your Wireless Router 1
Getting to Know Your Wireless Router
Congratulations on your purchase of a NETGEAR® high-speed wireless router, the RangeMax
Dual Band Wireless-N Modem Router.
Before you begin installing your router, check the package contents (see “Unpacking Your New
Router” on page 1). Become familiar with the front and back panels of your router—especially the
LEDs—and the important information on the router label (see “Hardware Features” on page 3).
Then, read the section on “Positioning Your Modem Router for Optimal Wireless Connections” on
page 8 to ensure that you have selected the best location to install your router.
This chapter describes how to set up the router on your Local Area Network (LAN) and connect to
the Internet. It describes how to set up your modem router for Internet access and configure basic
wireless connectivity.
Unpacking Your New Router
Your router should contain the following items:
• modem router
• A snap-on stand for your modem router
• AC power adapter (varies by region)
• A yellow Category 5 (Cat 5) Ethernet cable
• Telephone cable with RJ-11 connector
• Microfilters (quantity and type vary by region)
•TheResource CD, which includes:
– The Smart Wizard™ Installation Assistant (Autorun.exe)
– A PDF version of this manual
– A link to the online Setup Manual
• Warranty and Support Information cards
If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton, including the original packing materials, in case you need to return the product for repair.

Getting to Know Your Wireless Router 2
To prepare your router for installation:
1. Orient your modem router so that the NETGEAR logo is toward the top.
2. Insert the tabs of the stand into the slots on the bottom of your router as shown in Figure 1.
3. Place your router in a suitable area for installation (near an AC power outlet and accessible to
the Ethernet cables for your wired computers).
The modem router has internal wireless antennas. For optimal wireless network
performance, use the stand (included in the package) to position your modem router
upright with the NETGEAR logo at the top. This position also ensures proper heat
dissipation and stability.
Figure 1
Position the router with the
NETGEAR logo at the top

Getting to Know Your Wireless Router 3
Hardware Features
Before you install and connect your router, take a moment to become familiar with the front and
back panels of the router—especially the LEDs on the front panel.
Front Panel
The modem router front panel shown below contains status LEDs.
You can use the LEDs to verify various conditions. Table 1 describes each LED.
Figure 2
Table 1. LED Descriptions
Label LED Activity Description
1. Power
Solid green Power is supplied to the router.
Solid red POST (Power-On Self-Test) failure or device malfunction.
Off Power is not supplied to the router.
Factory reset Lights red momentarily after the reset button is depressed for 6 seconds,
then blinks red three times when the reset button is released, and then
turns green as the gateway resets to the factory defaults.
2. LAN Ports
Solid green The local port has detected a link with a 100 Mbps device.
Blinking green Data is being transmitted or received at 100 Mbps.
Solid amber The local port has detected a link with a 10 Mbps device.
Blinking amber Data is being transmitted or received at 10 Mbps.
Off No link is detected on this port.
123467
5

Getting to Know Your Wireless Router 4
3. 2.4 GHz
N/G-Band
Solid amber*The unit is operating in Legacy G mode at 2.4 GHz
(5 GHz Mode [item 4] is also on).
Solid green†The unit is operating in 11n mode at 2.4 GHz
(5 GHz Mode [item 4] is off).
Blinking amber/
Blinking green Data is being communicated over a wireless network.
4. 5.0 GHz
N-Band
Solid blue‡The unit is operating in 11n mode at 5 GHz
(2.4 GHz Mode [item 3] is also on, amber).
Off 11n mode at 5 GHz is off
(2.4 GHz Mode [item 3] is on, green).
Blinking blue Data is being communicated over the wireless network.
5. USB port
Off • No USB device connected
• “Safely Remove Hardware” has been activated
• An error has occurrred with the device
Solid green USB device is ready to use
Blinking green USB device is in use
6. ADSL Link
Solid green The ADSL port is synchronized with an ISP’s network-access device.
Blinking amber Indicates ADSL training—ADSL is synchronizing with the DSLAM.
Off The unit is off or there is no IP connection.
7. Internet
(WAN)
Solid green There is an Internet session. If the session is dropped due to an idle
timeout, and an ADSL connection is still present, the light will remain
green. If the session is dropped for any other reason, the light will turn off.
Blinking green Data is being transmitted over the ADSL port.
Red The wireless ADSL2+ modem router attempted to connect to the Internet
but failed.
Off No Internet connection detected.
*. On amber (default setting) signifies a 5 GHz interference-free Wireless-N and legacy 2.4 GHz 802.11g network. NETGEAR
recommends this if you have Dual Band clients (Dual BandWireless-N laptops, Dual Band Wireless-N adapters) and/or 802.11
b/g laptops to connect.
†. On green signifies a 2.4 GHz Wireless-N network. NETGEAR recommends this if you have only 2.4 GHz Wireless-N clients
(most adapters are 2.4 GHz, if not specified as Dual Band) AND/OR 802.11 b/g laptops to connect.
‡. On blue signifies a 5 GHz interference-free network.
Table 1. LED Descriptions (continued)
Label LED Activity Description

Getting to Know Your Wireless Router 5
Back Panel
The back panel of the modem router contains port connections.
Viewed from top to bottom, the rear panel contains the following elements:
1. RJ-11 ADSL port for connecting the router to an ADSL line
2. Four Local Ethernet RJ-45 LAN ports for connecting the router to the local computers
3. USB port
4. Restore Factory Settings push button
5. Power (On/Off) button
6. AC power adapter input
Figure 3
12 456
3

Getting to Know Your Wireless Router 6
Modem Router Dome
The top of the modem router includes a dome that performs two functions:
1. Antenna display lights.The lights identify the activity of the eight internal antennas, flashing
to show which combination of antennas is receiving the strongest signals. These status lights
are on by default but can be turned off by tapping the dome.
2. Push 'N' Connect (WPS). The dome acts as a push-button for the router to enable WPS
security with other WPS-enabled devices. Pushing on the dome for over 5 seconds opens a
2-minute window for the router to connect with other WPS-enabled devices.
Figure 4
Dome