To set up a private group:
1).Press the Group button on Adapter A for 1 second and the Powerline LED will begin flashing.
2).Within 2 minutes, press the Group button on Adapter B for 1-3 seconds and the PLC LED will begin flashing
as well. In about 60 seconds you’ll see the PLC LED on both adapters light up, indicating that the two adapters
have intercommunicated with each other successfully.
Tip 1: It is highly recommended to first set up the two adapters as close as possible and then place them in
a suitable location.
To join an existing private group:
If you want to add adapter C to the existing private group, please follow the steps.
1). Press the Group button on the Adapter A or B for 1 second (do not press both), and the Powerline LED
will begin flashing.
2). Within 2 minutes press the Group button on Adapter C for 1 second, the Powerline LED on the adapter C
will light up in about 60 seconds.
Tip 2: You can follow the steps above to add more adapters to the private group one by one.
Tip 3: If you want to reset or rename the device please install the Powerline Utility from
the resource CD. (Only for Windows)
Troubleshooting
Q1. I have followed the above instructions, but my adapters are still not working. What can I do?
1).Make sure that all the adapters are under the same electric meter.
2).If the Power LED does not light up at all, there may be a hardware problem.
3).The powerline devices might not communicate with each other if they are in different phrases of a four-wire
three-phase circuit
4). As some power strips have surge protector, please make sure the adapters are not separated by the them.
Q2. The adapters were working fi ne but no longer work now since they've been moved. How do I make
them work again?
Plug the adapters into the same power strip and follow Appendix Using the Group Button to group them. If they
still don't work, please check for possible interference causes:
1).Air-conditioners, washing machines, and other similar household appliances are working too close to the
adapters.
2). Air switch may lead to failed communication among powerline devices. check whether there are air switches
hindering communication.
Q3. How can I restore the factory defaults?
With the adapter is powered on. Press the default button at least 15 seconds.
AV500 Powerline Adapter Quick Installation Guide