New Comfort SS12000 User manual

5S12000
New Comfort

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QUICK START
Make sure the space
being treated is
unoccupied with
No humans, pets, or
plants, and close the
doors and windows
Press the Power
button to turn the
unit on.
Press the Interval
button to treat in
intervals of 12 or 24
hours.
Connect the power.
(Voltage: AC110V)
Press the Ozone/Timer
button to adjust the
amount of time and
area size to be treated.
Press the Fan button
to adjust the fan speed.
Allow returning to the
treated space after
stopping working for 40
minutes and Keep
ventilation. Leave
immediately if you feel
uncomfortable.
6
open doors and
windows for ventilation
Ozone
Fan
Power
Interval Timer
5
Ozone
Fan
Power
Interval Timer
4
Ozone
Fan
Power
Interval Timer
No Humans
No Animals
Close doors
and windows

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PAGES:
1-2. Quick Start & Safety
3. Table of Contents
4. Introduction
5. Specifications
6. Usage
7. Control Panel
8. Application
9. Replace Ozone Modules
10. Trouble Shooting
11-12. Warranty & Service
CONTENTS

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USAGE:
Make sure the space to be treated is free of people, pets, and plants. Place the unit on top of a sturdy, elevated
surface ideally 3-5 feet off the ground. Seal the treatment area to avoid ozone leakage to nearby areas.
CAUTION:
NEVER PLUG UNIT INTO A POWER STRIP. PLUG INTO A WALL OUTLET ONLY
Ozone in high concentrations is a lung irritant.
Ozone generators should only be used in unoccupied spaces, free of people, pets, and plants.
Do not look directly at UV light for prolonged amount of time, may cause eye irritation.
To operate the ozone generator:
1. Connect the power adaptor to the unit and an active, grounded power outlet.
2. Set the timer according to the area size and time table below.
3. The generator will automatically turn off after the timer has finished.
4. To choose the Interval function, press once, the unit will work in 12 hour interval; press twice, it will work in 24 hour interval;
press three times to cancel the interval work.
5. Allow 40 minutes for the space to air out before re-entering the treated space.
6. If necessary, ozone treatment can be repeated according to the time table below.
Application Areas and Time Table ( 100% ozone output
APPLICATION AREA
TREATMENT TIME
APPLICATION AREA
TREATMENT TIME
400 ft
2
15 mins
3,200 ft
2
120 mins
1,200
ft
2
45 mins
4,000 ft
2
150 mins
1,600
ft
2
60 mins
4,800 ft
2
180 mins
2,400
ft
2
90 mins
6,400 ft
2
240 mins
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APPLICATION:
1. Household: used for disinfection and sterilization of living room, kitchen, room, carpet, etc., to remove odor
2. New buildings, indoor decoration pollutants: such as formaldehyde, benzene, TVOC, preservatives, etc.
3. Internal cleaning, disinfection and sterilization of cars, trains, yachts, etc.
4. Air purification and disinfection in hospitals and nursing homes
5. Public places: indoor disinfection and air purification of enterprises and institutions, hotels, hotels, restaurants, beauty
salons, etc.
6. Disinfection and sterilization of food workshops, sterile rooms, dressing rooms, warehouses and related utensils.
7. Breeding industry: regular disinfection and sterilization of space sites
8. Disinfection and sterilization of Warehouse, cold room.
9. Others: Any place where the air needs to be disinfected and sterilized, any place that needs to eliminate peculiar smell.
Before use, humans, animals, pets should leave the treated area where machines working, prevent humans
or animals go into this area.
To reduce the risk of electric shock, this equipment has a grounding type plug that has a grounding pin.
This plug will only fit into a grounding type power outlet. If the plug does not fit into the outlet, contact qualified
personnel to install the proper outlet. Do not alter the plug in any way.
WARNING –Failure to properly clean (every 6 months) inspect, maintain, and/or replace defective ozone plates
may result in a fire hazard.

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REPLACING THE OZONE CARTRIDGES:
The life of ozone module is more than 6000 hours. After 6000 hours it is recommended to replace the ozone module
in order to maintain better performance.
1. Unplug the power cord.
2. Press and pull out the old ozone module assembly at the bottom.
3. Insert the new ozone module assembly and hear a "click" sound, the replacement is complete.
Heat sink
Ozone plate
Ozone plate holder
(OZONE PLATE ASSEMBLY) (BOTTOM VIEW)

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TROUBLE SHOOTING:
If the product fails to start or has other problems, please check as below:
Problem
Possible reason
Solutions
The Unit is not starting. Power cord is not properly connected. Check the power cord whether connected properly.
Ozone plate module is not fully inserted. The ozone plate module whether inserted fully.
The Unit is starting but
display not light up. Fuse has burnt out. Replace the fuse
The Unit is starting but
only a little ozone.
The unit is not activated.
the ozone plate is dirty.
Activates the switch
replace new or clean the ozone plate
The Unit is starting
but no ozone.
The ozone plate is consumed.
activates the wait and delay function. Replace a new ozone plate
Cancel the wait and delay function.
How to replace the Fuse:
Need to replace a new fuse when the previous fuse is breaks.
1. Pull out the plastic fuse holder and take out the previous fuse.
2. Take out the spare fuse which inside the plastic fuse holder and install it.
3.Reinstall the plastic fuse holder back into the power socket.
Please refer to the right picture:
If the above problems are excluded, the machine cannot be started or used normally, please contact the merchant
or customer service staff.

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WARRANTY AND SERVICE:
Warranty Service 1
New Comfort provides a 1 year warranty for the whole machine and a 3 year warranty for the core components. Please
contact an authorized dealer or directly contact the manufacturer. (Calculated from the purchase date of the original
purchaser).
The following are not covered by the warranty service:
1.The ozone module is not covered by the warranty and must be replaced after a certain period of use.
2.The unit cannot work normally due to accidental or intentional damage by the customer.
3.Beyond warranty period, there is a problem with the product, which is not covered by the warranty.
Product After-Sales Service 1
Please contact an authorized New Comfort distributor.
The New Comfort SS 12000 commercial air purifier is covered by a 3-Year Limited Factory Warranty.
The warranty covers the complete unit except for filters or Ozone Plates. New Comfort or its authorized service
centers shall pay for all parts and labor for authorized warranty claims. The customer is responsible to pay for
all shipping costs associated with the warranty. To receive a warranty claim simply contact your local New
Comfort dealer where you bought the unit or send an email to [e-mail].
Note: Non-professionals do not disassemble this unit; otherwise the warranty service during the warranty
period will be lost.