Ninebot KickScooter MAX User manual
Ninebot KickScooter
External Battery
User Manual
www.segway.com
4 Safety Instructions
1. Battery model NEB1002-H1 is only suitable for the Ninebot KickScooter ES, E22, E45 series models.
Battery model NEB1002-U1 is only suitable for the Ninebot KickScooter E25 series. Do not use
other models or brands of scooters, otherwise there may be safety risks.
2. Do not store or charge the battery at temperatures outside the stated limits (see Specications).
3. Do not touch battery contacts. Do not dismantle or puncture the casing. Keep the battery contacts
away from metal objects to prevent short circuit.
4. Risk of re. Do not expose the battery to re.
5. Do not charge or use your battery if it is damaged or see trace of water.
6. Do not puncture the battery. Do not attempt to disassemble the battery. No user serviceable parts.
7. Completely draining the battery may cause permanent damage to the battery. Charge the battery
after each ride and avoid draining the battery completely. Please read the user manual before
charging the battery.
8. Do not discard or destroy the battery. Refer your local laws and regulations regarding battery
recycling and/or disposal.
5 Specications
ES Series: ES1, ES2, ES2L, ES4
E22 Series: E22, E22D, E22E
E45 Series: E45, E45D, E45E
E25 Series: E25, E25A,
E25D, E25E
184 Wh
NEB1002-H1
5100 mAh
32—104°F (0—40℃)
215 Wh
NEB1002-U1
5960 mAh
36 V
42 V
36 V
42 V
Ninebot KickScooter External Battery
Max. Charging Voltage
Nominal Energy
Nominal Capacity
Storage Temperature
Battery Management
System
Suitable for Ninebot
KickScooter model
Nominal Voltage
Model
Black GrayColor
Name
Over-heating, short circuit, over-current,
over-discharge and over-charge protection
3 Charging
Charge port
Steps:
①Open the charge
port cover.
③Close the charge
port cover when
nished.
②Insert the
charge plug.
Your KickScooter is fully charged when the LED on the charger changes from red (charging) to green
(trickle charge). Close the charge port cover when not charging.
Do not connect the charger if the charge port or charge cable is wet. Do not charge or use your
battery if it is damaged or see trace of water.
1. Remove the cover (a), and remove the M3
screws (b) with 2.5 mm hex wrench . Then
remove other components (c).
2. Remove the screw (d) with 2 mm hex wrench.
Then remove the three screws (e) on the
stem with 2.5 mm hex wrench.
3. Align the rail. Pre-tighten the screws in order
with 2.5 mm hex wrench and tighten.
4. Install the external battery on the rail. Fixate
the two M4 screws (with 3 mm hex wrench)
and the M3 screw (with 2.5 mm hex wrench).
Block the screw holes with the rubber
stopper when installed.
2 Installing
1 Packing List
User ManualBattery Pack
Rail
Accessories
When unboxing your battery pack, please verify that the above items are included in the package. If any components
are missing, please contact your dealer/distributor or nearest service center.
Power on the KickScooter. Press the Power Button to turn
on/o the ambient light.
* E22D, E25D, E45D does not have this feature.
Rubber Stopper 3 mm
Hex Wrench
2.5 mm
Hex Wrench
2 mm
Hex Wrench
M4 Screw
× 2
M3 Screw
× 1
Ambient Light
User Manual
(d)
(e)
(c) (b) (a)
1
2
3
Pre-tightening
state
M4 Screw
M3 Screw
6 After-sales Service
For aftersales service information, please visit our ocial website.
The Americas: store.segway.com
The Europe: www.segway.com website
7 LIABILITY DISCLAIMER AND LIMITATION
NINEBOT AND OTHER NINEBOT PARTIES DO NOT ASSUME, OR AUTHORIZE ANYONE TO ASSUME ON
ITS BEHALF, ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT, ITS
COMPONENT PARTS, ACCESSORIES, OR SERVICE REPAIR.
NINEBOT AND OTHER NINEBOT PARTIES ARE NOT RESPONSIBLE FOR ANY LOSS OF USE OF THE
PRODUCT, ITS COMPONENT PARTS, ACCESSORIES, OR FOR ANY INCONVENIENCE OR OTHER LOSS OR
DAMAGE WHICH MIGHT BE CAUSED FROM ANY DEFECT IN A PRODUCT, ITS COMPONENT PARTS,
ACCESSORIES, SERVICE REPAIR, OR FOR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES THE
PURCHASER MAY HAVE AS A RESULT OF ANY DEFECT IN A PRODUCT, ITS COMPONENT PARTS,
ACCESSORIES, OR SERVICE REPAIR. SOME COUNTRIES/STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT NINEBOT OR OTHER NINEBOT PARTIES’ TOTAL AND AGGREGATE LIABILITIES FOR ALL
CLAIMS UNDER ANY AND ALL APPLICABLE LAW OR THEORY, JOINTLY OR SEVERALLY, ARISING OUT OF
OR RELATED TO THE PURCHASE OF THE PRODUCT, BREACH OF CONTRACT, TORT (INCLUDING
NEGLIGENCE) OR OTHEWISE EXCEEDS THE DUTY TO REPAIR OR REPLACE ANY DEFECTIVE PRODUCT,
FURTHER SUBJECT TO NINEBOT’S SOLE AND EXCLUSIVE DISCRETION. IN NO EVENT SHALL NINEBOT
OR OTHER NINEBOT PARTIES BE LIABLE TO ANY PERSON FOR CONSEQUENTIAL, INDIRECT, INCIDEN-
TAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGED ARISING OUT OF, OR RELATING TO,
AND/OR IN CONNECTION WITH THE PURCHASE OF THE PRODUCT, ANY BREACH OF THIS AGREEMENT
OR MANUFACTURER’S DUTIES REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE,
(B) WHETHER OR NOT NINEBOT WERE ADVISE D OF THE POSSIBILITY OF SUCH DAMAGES, AND (C) THE
LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED,
UNLESS SUCH LIMITATIONS AND EXCLUSIONS ARE PROHIBITED BY APPLICABLE LAW. THE FOREGO-
ING LIMITATIONS OR EXCLUSIONS APPLY EVEN IF AN AGGRIEVED CUSTOMER OR ANY OTHER
PERSON’S (WHO MIGHT HAVE RIGHT OR CLAIM UNDER THIS AGREEMENT BY OPERATION OF LAW OR
EQUITY) REMEDIES UNDER THIS AGREEMENT FAIL OF THEIR ESSENTIAL PURPOSE. IN THE EVENT SOME
COUNTRIES/STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN OR ALL OF THE
FOREGOING DAMAGES, SO TO THE EXTENT THAT SUCH LIMITATIONS OR EXCLUSIONS ARE NOT
ALLOWED BY LAW, THEY MAY NOT APPLY TO YOU. SOME COUNTRIES/STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Some of the Ninebot KickScooter parameters would change AFTER the external battery installed.
* The external battery is included in E45 series scooters.
Comparison Tables
Model: NEB1002-H1
Model: NEB1002-U1
[1] Typical Range: tested while riding under full power, 165 lbs (75 kg) load, 77°F (25°C), 60% of max. speed on average
on pavement.
* Some of the factors that aect range include: speed, number of starts and stops, ambient temperature, etc.
[2] In accordance with laws and regulations in dierent countries, max. speed may vary.
E25 / E25A /
E25D / E25E 15.5 miles (25 km) 28.0 miles (45 km)
E25 / E25A /
E25D / E25E 15% 20%
E25D 12.4 mph (20 km/h) 12.4 mph (20 km/h)
E25E 15.5 mph (25 km/h) 15.5 mph (25 km/h)
E25 15.5 mph (25 km/h) 18.6 mph (30 km/h)
E25A 17.4 mph (28 km/h) 18.6 mph (30 km/h)
Typical Range[1]
Max. Slope
Max. Speed[2]
Compatible
KickScooter Model
Item Before Installation After Installation
ES1 / ES2 / ES2L 15.5 miles (25 km) 28.0 miles (45 km)
E22 / E22D / E22E
E45*/ E45D*/
E45E*/ ES4*
E45*/ E45D*/ E45E*
E45*/ ES4*
E45D*
E45E*
13.7 miles (22 km) 28.0 miles (45 km)
28.0 miles (45 km)
20%
ES4*15%
18.6 mph (30 km/h)
12.4 mph (20 km/h)
15.5 mph (25 km/h)
ES1 / ES2 / ES2L 10% 15%
E22 / E22D / E22E 15% 20%
E22D/ ES2L 12.4 mph (20 km/h) 12.4 mph (20 km/h)
ES1 / E22 / E22E 12.4 mph (20 km/h) 15.5 mph (25 km/h)
ES2 15.5 mph (25 km/h) 18.6 mph (30 km/h)
Typical Range[1]
Max. Slope
Max. Speed[2]
Compatible
KickScooter Model
Item Before Installation After Installation
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