Novita NAC12000 Operating instructions

3-IN-1 PORTABLE
AIR CONDITIONER
NAC12000/
NAC14000
Please read instructions before using
the 3-In-1 portable air conditioner
OPERATING
INSTRUCTIONS
AND E-WARRANTY
APPLICATION

PRODUCT DESCRIPTION
CONTROL PANEL DESCRIPTION
REMOTE CONTROL DESCRIPTION
TECHNICAL SPECIFICATIONS
USING THE NOVITA 3-IN-1 PORTABLE AIR CONDITIONER
• Setting Up
• Operating Notes
• Assemble/Replace Remote Control Batteries
• Using the Remote Control
• Water Condensation Drainage Method
• Filter Replacement
CLEANING & MAINTENANCE
• Cleaning & Maintenance of the Portable Air Conditioner
• Cleaning & Maintenance of the Pre-Filter Screens
TROUBLESHOOTING
ERROR CODE TROUBLESHOOTING
SAFETY PRECAUTIONS
SAFETY INSTRUCTIONS
GROUNDING METHOD
NOVITA CUSTOMER SERVICE GUARANTEE
E-WARRANTY APPLICATION
LIMITED WARRANTY TERMS & CONDITIONS
PRODUCT WARRANTY – UPGRADE/CONVERT TO ONSITE WARRANTY
PRODUCT WARRANTY EXTENSION – EXTENDED CARRY-IN WARRANTY
02
03
04
05
06
14
16
17
18
19
19
20
20
21
22
23
CONTENTS
This product includes:
• novita 3-In-1 Portable Air Conditioner NAC12000/NAC14000
• 1 x Hose Inlet, Exhaust Hose (1.5 Metre) and Hose Outlet
• 1 x Window Slider Kit
• 1 x Remote Control with Battery
• 1 x PVC Drainage Hose (1 Metre)
• novita Portable Air Conditioner NAC12000/NAC14000 Operating Instructions & e-Warranty
Application (e-Copy)
• Starter Guide
* Please contact us immediately if any of the above-mentioned items are not included.

PRODUCT DESCRIPTION
FRONT VIEW BACK VIEW
02
PRODUCT ACCESSORIES
01. Control Panel
02. Handle (Both Sides)
03. Easy Roll Castors
04. Air Outlet Flap
05. Remote Control Receiver
06. Upper Air Inlet Grille
07. Exhaust Hose Connector
08. Plug Fixer
09. Continuous Drainage
10. Power Cord & Plug
11. Middle Drainage
12. Lower Air Inlet Grille
1 Set of Hose Inlet Connector,
Exhaust Hose (1.5 Metre) and
Hose Outlet Connector
1 Set of Window Slider Kit
1 Set of Remote Control
with Battery
1 Set of PVC Drainage Hose
(1 Metre)
04
01
02
03
05
52 cm
52 cm
1x
3x
11
12
06
07
08
10
09

CONTROL PANEL DESCRIPTION
03
Timer Control
Fan Speed Control
Decrease Temp. Setting Control
Increase Temp. Setting Control
Prog. Mode (Cool, Dry, Fan or Smart Mode)
Power Control
Timer Indicator
Fan Speed Indicator (High, Medium, Low or Auto)
Display Screen
Operating Mode Indicator
Sleep Mode Indicator
01
02
03
04
05
06
07
08
09
10
11
01 02 03 04 05 06
0807 09 10 11

REMOTE CONTROL DESCRIPTION
04
Cool Indicator
Dry Indicator
Fan Indicator
Heat Indicator (Not Applicable for
This Model)
Smart Mode
Temperature Display Unit
Childlock Indicator (To Lock
Remote Control)
Turbo Mode
Sleep Mode Indicator
Timer to Auto Turn Off Indicator
Timer to Auto Turn On Indicator
Air Outlet Flap Oscillation Indicator
Fan Speed Setting Indicator
Power Control (On/Off)
Increase Temp./Timer Setting Control
Timer Control
Decrease Temp./Timer Setting Control
Sleep Mode
Fan Speed
Temperature Display Unit (oC/oF)
Oscillation
Prog. Mode (Cool, Dry, Fan or Smart Mode)
Turbo Mode Indicator
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
REMOTE CONTROL DISPLAY SCREEN
REMOTE CONTROL BUTTON
01
12
11
18
17
16
14
15
10
19
09
07
08
23
22
21
20
06
13
02 03 04 05
• When this mode is selected, unit
will operate under fan mode.

Model
Rated Power
Rated Current
Net Weight
Dimension (W x D x H)
Voltage/Frequency
Cooling Capacity
Cooling Input Power
Cooling Current
Airflow Volume
Recommended Cooling
CoverageArea¤
Recommended Dehumidifying
CoverageArea¤
Extraction Capacity
(30oC/85%RH)
Noise (Sound Pressure)
Refrigerant/Charge
Ingress Protection
Suction Pressure
Discharge Pressure
Max Allowable Pressure
Product Accessory
NAC12000
1400 Watts
6.8 A
32.7 Kg
450 x 396 x 745 mm
220-240V~/50Hz
12,000 BTU
1180 Watts
5.2 A
450 m3/hr
Up to 25 m2or 269 ft2
Up to 65 m2or 700 ft2
2.5 Litres/Hr
49 dB(A)
R410A/0.53 Kg
IPX0
2.1 MPa
4.2 MPa
7.0 MPa
• 1 Set of Hose Inlet, Exhaust Hose (1.5 metre) and Hose Outlet
• 1 Set of Window Slider Kit
• 1 Set of Remote Control with Battery
• 1 Set of Drainage Hose (1 metre)
NAC14000
1560 Watts
7.9 A
33.3 Kg
450 x 396 x 745 mm
220-240V~/50Hz
14,000 BTU
1380 Watts
6.2 A
410 m3/hr
Up to 27 m2or 290 ft2
Up to 90 m2or 967 ft2
3.4 Litres/Hr
51 dB(A)
R410A/0.58 Kg
IPX0
2.1 MPa
4.2 MPa
7.0 MPa
05
¤ It is recommended to confine to the stated recommended coverage area for unit’s optimum performance.
TECHNICAL SPECIFICATIONS

Setting Up
USING THE NOVITA 3-IN-1 PORTABLE AIR CONDITIONER
EXHAUST HOSE INSTALLATION
The 3-In-1 portable air conditioner must be placed proximity to a window or opening to channel out the
warm exhaust air when operating under cool or dry mode.
• The hole on the window slider is intended for the hose outlet connector.
• Position the unit on a flat and level surface and ensure there is a clearance space of at least 45 cm around the
unit, and proximity to the power supply.
• This product purchase is not inclusive of installation service. For installation please engage the distributors
installation contractors to arrange for appointment and quotation directly.
• To remove exhaust hose, exert some pressure to depress the
release catch and slide up the exhaust hose.
06
Connect the exhaust hose to the hose connector at the back of
the unit. Slide in the hose connector downwards until it is locked
in place.
Affix the hose outlet to the window slider. Ensure that all the
connections are tight and installed properly. Then connector the
window slider to the window.
WINDOW SLIDER KIT INSTALLATION
TRIMMING OF WINDOW SLIDER
The window slider kit is designed to fit most standard vertical and
horizontal window application. While if the window opening is shorter
than the minimum length of the window slider kit, user may cut the
opposite end from the hole to fit into the window opening.
• DO NOT cut from the side of the window slider with hole.
Extend one side of the exhaust hose, then rotate to
screw in the hose inlet connector. Install and rotate the
hose outlet connector over the opposite end of the
exhaust hose. Ensure secure fit on both ends.
03
Vertical
Window
Window Slider
Window Slider
Horizontal
Window
02
Slide Into
To Install
Exhaust Hose
To Remove
Exhaust Hose
1
2
1
2
Slide Up
Exhaust Hose
Release Catch
01
Extend Hose
Hose Outlet Connector
Assembled
Hose Inlet Connector
01
Cut on Opposite
Side of Hole

• The unit should be placed on a dry, flat and level surface to minimize noise and vibration.
• The unit is equipped with easy roll castors to facilitate manoeuvring the unit on smooth and
flat surfaces. Please exercise caution when rolling it on carpeted surfaces and wooden flooring.
07
LOCATING THE UNIT
Allow a clearance space of at least 45 cm away from the wall for
unit’s optimum performance. To ensure optimal efficiency of the
unit, keep doors and windows closed when using the cool and dry
mode. When using the fan mode, an open window could help to
improve air circulation.
01
The exhaust hose can be extended, but it is recommended to keep the
length of the exhaust hose as short as possible.
02
3-PIECE WINDOW SLIDER
Slide panel B and C into panel A and size it to the window opening width.
When sizing the window width, ensure the window slider assembly is
free from gaps or any air pockets for accurate installation and fitment.
Fasten the screws into the corresponding holes. Check to ensure all
connections are tight and installed properly.
4-PIECE WINDOW SLIDER
Slide panel B and C into panel A and size it to the window opening width.
When sizing the window width, ensure the window slider assembly is
free from gaps or any air pockets for accurate installation and fitment.
Fasten the screws into the corresponding holes. Check to ensure all
connections are tight and installed properly.
• DO NOT attempt to roll the unit over objects.
• The unit must be placed in proximity to a properly rated grounded socket.
• DO NOT place any obstacles around the air inlet or air outlet.
• Always ensure the exhaust hose path is not blocked or obstructed to
maintain a smooth flow and operation.
• DO NOT replace, lengthen or install the exhaust hose onto the unit via
other methods, as this could result the unit to malfunction.
2-PIECE WINDOW SLIDER
Slide Panel B into Panel A and size it to the window opening width. When
sizing the window width, ensure the window slider assembly is free from
gaps or any air pockets for accurate installation and fitment. Fasten the
screws into the corresponding holes. Check to ensure all connections are
tight and installed properly.
45cm
45cm
45cm
Not Recommended
02
A
B
D
B
D
A
03
AB
C
D
CAB
D
04
A
A
B
C
D
D
D
C
A
AB
D

08
ELECTRICAL CONNECTIONS
Before plugging the unit into the power supply, please check that:
•The main power supply corresponds to the specifications indicated on the product label at the back of the unit.
• The power source and electrical circuit are adequate for the appliance.
• Plug the unit into a properly grounded circuit. DO NOT plug into an extension cord.
• Failure to follow these important safety instructions would void the limited warranty.
For optimum unit’s performance, it is recommended to:
• Close the windows and doors in the room to be air conditioned.
• Draw the curtains/blinds to avoid direct exposure to sunlight/heat.
• Never put any objects on the unit.
• DO NOT block/obstruct the air inlet and air outlet.
• Ensure there is no heat source in the room when the unit is operating.
• DO NOT use the unit in high very damp room/environment.
• DO NOT use the unit for outdoor environment.
• Ensure the unit is placed on a flat, stable and levelled surface.
• Before installing the unit, place it upright for 6 hours before use to allow the refrigerant to stabilize.
Operating Notes
Standby Mode
02. Cool Mode
Press the button consecutively to select . Press the or button to select the preferred
temperature from 18oC to 32oC and desired fan speed (High, Medium, Low or Auto) by pressing the
button.
Under Cool Mode, unit is programmed to work in accordance to the temperature difference between the
surrounding and desired temperature setting when auto fan speed is selected.
01. Power On/Off
• Air outlet flap automatically opens when the unit is turned on, and automatically closes when the unit is turned off.
• User may adjust the air outlet flap position by using the remote control oscillation function.
• Unit is programmed to operate based on the last preceding setting.
• Press the button once again to turn off the unit. Always wait for a few minutes before removing the power
plug from the power supply. This is to allow the unit to perform a cycle of checks to verify operation.
Connect power plug to the power supply. The display screen illuminates with , indicating the unit is
on standby mode, ready to be switched on anytime. Press the button to turn on/off the unit.
... ...
• DO NOT force open or close the air outlet oscillating flap to prevent damage to the oscillation mechanism.
Turn On
Surrounding
Temperature >Desired
Temperature Setting
Cool Mode
High
Medium
TEMPERATURE DIFFERENCE OPERATING MODE
Temp. Difference
of ≥2oC
Surrounding
Temperature ≤Desired
Temperature Setting
Fan Mode
Low fan speed mode and runs
in an operation cycle of
3 mins on/17 mins off.
Temp. Difference
between 0oC to 1oC
FAN SPEED SETTING

09
• Ensure the exhaust hose is installed properly before operating Cool Mode.
• The fan speed setting difference is more obvious under Fan Mode than Cool Mode.
• Auto fan speed setting is only available under cool mode, dry mode and smart mode only.
• Under Fan Mode, the exhaust hose does not need to be installed to the unit.
• Auto Mode is unavailable at Fan Mode.
Unit Display Screen
High Medium Low
03. Fan Mode
Press the button consecutively to select . Select the preferred fan speed (High, Medium or Low) by
pressing the button and its corresponding indicators will be shown on the display screen.User may
also press the button on the remote control as shortcut key to access the fan mode at high fan speed
setting.
04. Dry Mode
Unit Display Screen
Before activating Dry Mode, please ensure the exhaust hose is properly installed onto the unit. Press the
button consecutively to select and the display screen will show . Under Dry Mode, temperature
and fan speed setting are automatically programmed and cannot be adjusted.
Remote Control
Display Screen
Dry
Mode
Remote Control Display Screen
High Medium Low
Fan
Indicator
Fan Speed
Setting Indicator
User may also press the button on the remote control as shortcut key to access 18oC and high fan
speed setting.
User may also press the button on the remote control as shortcut key to access the fan mode at high
fan speed setting. Adjust the fan speed setting between High, Medium or Low by pressing the button.
• When room temperature is less than 16oC, Dry Mode is unavailable and the compressor will stop operating, only
the fan motor will continue to run.
• The button on the remote control is non-functional under dry mode.
Unit Display Screen Remote Control
Display Screen
Cool
Mode
Press button to select
cool mode, adjust temp
with or button,
then press button to
select fan speed.
Press button to select
fan mode, adjust speed
with button.
Press button to select
dry mode.

10
05. Smart Mode
Under Smart Mode, unit automatically select the operating mode (Cool or Fan Mode) in accordance to the
surrounding temperature.
Unit Display Screen
07. Programmable Timer
Remote Control
Display Screen
Press the button consecutively until the unit display sreen shows the followings. Then select the
preferred fan speed (High, Medium, Low or Auto) by pressing the button.
06. Sleep Mode (Only Available on Remote Control)
Press the button on the remote control and the indicator illuminates on the remote control
display screen, while indicator illuminates on the unit control panel.
Under Sleep Mode, unit will operate in accordance to the preceding selected operating mode and the
light intensity of the display screen will be reduced.
Sleep Mode is programmed to help to maintain the surrounding temperature and it will automatically be
turned off after 8 hours of continuous operation.
To deactivate the Sleep Mode, press the , or button on the remote control.
• Sleep Mode can only be activated under Cool Mode via the remote control.
Unit is equipped with a programmable timer for an automatically turn on or turn off.
Automatic Turn On
When the unit is at standby mode, press the button on the control panel and the indicator and the
timer hours start to flash on the display screen. Press the button again consecutively to select your
preferred timer duration from 1 to 24 hours at an interval of 1 hour for an automatic turn on. Upon
activation, the indicator will illuminate.
For remote control timer setting, press the button on the remote control twice, and the display
screen will show 0.5-24 hours, concurrently, the and indicator will be flashing. Press the or
buttons to select the preferred duration and press the button once again to activate the function and
indicator will be illuminated.
Smart
Mode
Remote Control
Display Screen
Sleep
Mode
Below 23oC
Above 23oC
Surrounding Temperature Operating Mode
Fan Mode
Cool Mode
Press button to select
smart mode, adjust speed
with button.

11
Automatic Turn Off
When the unit is operating, press the button and the indicator and the timer hours start to flash on
the display screen. Press the button consecutively to select your preferred timer duration from 1 to 24
hours at an interval of 1 hour for an automatic turn off. Upon activation, the indicator will illuminate.
For remote control timer setting, press the button on the remote control twice, and the display screen
will show 0.5-24 hours, concurrently, the and indicator will be flashing. Press the or buttons
to select the preferred duration and press the button once again to activate the function and indicator
will be illuminated.
• To deactivate the prog. timer by the unit control panel, press the or button and both the and
indicator will stop illuminating.
• To deactivate prog. timer by the remote control, press or button on the remote control and
indicator will stop illuminating.
Unit Display Screen
Press button twice to
select prog. timer, select
timer duration with
or button.
Remote Control
Display Screen
Timer to
Auto
Turn on
Unit Display Screen
Press button twice to
select prog. timer, select
timer duration with
or button.
Remote Control
Display Screen
Timer to
Auto
Turn off
• DO NOT force open or close the air outlet oscillating flap to prevent damage to the oscillation mechanism.
• When the unit is switched off, the air outlet flap will return to the closed position.
09. Remote Control Childlock (Only Available on Remote Control)
Press and hold both the and button on the remote control for 3 seconds to activate the childlock
function to lock the remote control and the indicator will be illuminated. To unlock, press and hold
both the and button on the remote control for 3 seconds once again, and the indicator will
stop illuminating.
Degree Celsius (oC)
24
Fahrenheit (oF)
75
10. Temperature Display
To change the temperature display unit to either Degree Celsius (oC) or Fahrenheit (oF),
press and hold both the and buttons on the control panel for 3 seconds.
Alternatively, press the button on the remote control to change the temperature display unit.
08. Oscillation (Only Available on Remote Control)
Press the button on the remote control to activate the air outlet flap oscillation function. To station the
air outlet flap at your preferred position, press the button once again.
Remote Control
Display Screen
Childlock

12
Assemble/Replace Remote Control Batteries
• DO NOT mix alkaline, standard (carbon-zinc) or rechargeable
(nickel-cadmium) batteries.
• Remove the batteries if the remote control is not in use for a month or longer.
• All batteries should be replaced at the same time, DO NOT mix with old
batteries.
• Properly dispose the used batteries.
Remove the rear cover of the remote control. Insert 2 x AAA 1.5V battery
with the “+” and “-“ pointing in the correction direction accordingly to the
polarity markings.
Using The Remote Control
• In the event when there is an obstacle between the remote control and the
unit signal receiver, the remote control operation will be affected.
• Please handle the remote control with care. Avoid contact with water or
extreme humidity.
• The remote control become less responsive when the battery level gets
depleted. Battery replacement is recommended.
• For best cooling performance under Dry Mode, it is recommended to run
the unit under Continuous Drainage.
Point the remote control directly at the receiver on the unit. The signal
receiver effectively receives signal not more than 7 metres away from the
unit.
Water Condensation Drainage Method
When there is excess water condensation inside the unit, the unit stops operating and the indicator will
illuminate on the display screen. This indicates that the water condensation needs to be drained using the
following procedures.
MANUAL DRAINAGE FOR
COOL & DRY MODE
Unplug the unit from the power supply. Place a drain pan under the
lower drain cap. Unscrew the drain cap and remove the rubber drain
plug, water will be discharged and collected into the drain pan.
Reattach the lower drain plug firmly after the water is completely
drained out and screw back the drain cap. User may now turn on the
unit.
CONTINUOUS DRAINAGE
FOR DRY MODE
Continuous drainage is recommended when unit it operating under
Dry Mode. Unplug the unit from the power supply. Prepare a drain
pan to collect the residual water that may be discharged from the
unit after the water plug is being removed. Connect the 1 metre
drainage hose (1/2” or 12.7 mm). The water can be continuously
drained through the drainage hose into the floor drain or bucket.
User may now turn on the unit.
+
-
+
-
Remote
Control
Receiver
Remote Control
User <7 metres
TOP VIEW
Drain Outlet
Unscrew & Remove
Lower Drain Cap
and Rubber Plug
(Drain pan is
not included)
Drain Outlet
Unscrew & Remove
Lower Drain Cap
and Rubber Plug
Attach
Drainage
Hose

• Please ensure the height of the drain hose must not be higher than the drain outlet, as this may obstruct the drainage
path to maintain a smooth flow and operation.
13
• Please ensure the height of the drain hose must not be higher than the drain outlet, as this may obstruct the drainage
path to maintain a smooth flow and operation.
MIDDLE DRAINAGE FOR DRY MODE
Unplug the unit from the power supply.
Prepare a drain pan to collect the residual
water that may be discharged from the unit
after the middle drain cap is being removed.
Connect the 1 metre drainage hose (1/2” or
12.7 mm). The water can be continuously
drained through the drainage hose into the
floor drain or bucket. User may now turn on
the unit.
Obstruction-free
Stable &
Level Surface
Obstruction-free
Stable &
Level Surface
Unscrew &
Remove Middle
Drain Cap
Attach
Drainage
Hose
• Prior to cleaning and maintenance, turn off the unit and wait for a few minutes before unplug it from the
power supply.
CLEANING & MAINTENANCE
Cleaning & Maintenance of the 3-in-1 Portable Air Conditioner
• DO NOT spray water directly onto the unit.
• DO NOT use alcohol or aggressive solvent to clean the unit.
Use a slightly damp cloth to gently wipe the outer case to remove dust. Then wipe dry with a dry cloth.
Remove any inevitable dust intake at the drainage outlets to prevent it from being clogged.

14
Slide the pre-filter screens underneath the
respective air inlet grilles catch. Exert some
pressure to press and slot the pre-filter
screens below the upper tabs of the air inlet
grille to secure it.
• To avoid accidental cut, avoid contacting the metal parts of the unit when
removing or reattaching the filter.
Cleaning & Maintenance of the Pre-Filter Screens
For optimum performance, it is recommended to clean the Pre-Filter Screens once every week.
Remove both the upper and lower air inlet grilles from the unit.
Hold onto the top middle groove of the
pre-filter screens and pull upwards gently to
release it from the air inlet grille catch.
Slide and remove the pre-filter screens from
the air inlet grilles.
05
Top Air Inlet Grille Bottom Air Inlet Grille
• DO NOT use water of more than 40 degree Celsius
to wash the Pre-Filter Screens.
Use a vacuum cleaner to remove dust
accumulated. If required, immerse the pre-filter
screens and air inlet grilles in warm water and
rinse under running tap water. Leave the
pre-filter screens and air inlet grilles to dry.
04
12
3
13
4
2
01
Upper Air
Inlet Grille
Lower Air
Inlet Grille
02
Upper Air Inlet Grille Lower Air Inlet Grille
Pre-Filter Screen
Pre-Filter Screen
03
Upper Air Inlet Grille Lower Air Inlet Grille
Slide
Pre-Filter
Screen
Slide
Pre-Filter
Screen

TROUBLESHOOTING
CONDITION POSSIBLE CAUSE POSSIBLE SOLUTION
The unit cannot be
turned on.
• Contact novita Customer Care Centre.• The internal safety device has tripped.
• Insert the power plug into the main
supply again.
• The power plug is not connected properly.
• Check and remove any obstacles
obstructing the air discharge.
• There is air discharge blockage.
• Close the doors and windows and
draw the curtains to confined the
area.
The unit can be
turned on, but
does not cool the
room.
• The windows, doors and/or curtains are left
opened.
• Check and remove the heat source
to another location.
• There are heat sources in the room.
• Position the air exhaust hose properly
and keep it short and free from contour
as much as possible.
The unit can only
function for a short
period of time.
•There are bends at the air exhaust hose.
• Reattach the air exhaust hose at the
back of the unit.
• The air exhaust hose is detached from the unit.
• Maximum room coverage area for
NAC12000 and NAC14000 to operate
effectively is up to 25 m2or 269 ft2 /
27 m2or 290 ft2 respectively.
• Exceed recommended room coverage area.
• This is normal.
• The internal compressor safety device prevents
the unit from being restarted until three minutes
have elapsed since it was last turned off.
• Please clean and maintain the pre filter
screen regularly.
• Pre filter screens are dirty/clogged.Sudden
unpleasant odour
during unit
operation.
The unit does not
operate for about
3 minutes after
restarting it.
16

17
ERROR CODE TROUBLESHOOTING
ERROR CODE POSSIBLE CAUSE POSSIBLE SOLUTION
• The unit is equipped with a frost
protection device to avoid excessive
formation of ice during low
temperature. The unit will start up
again automatically when the
defrosting process is completed.
• Low Temperature (Frost Protection)
• Please follow the water
condensation drainage instructions
to drain and discard the water.
•Full Tank
• Please contact novita Customer
Care Centre.
•Probe Failure (Sensor Damaged)

SAFETY PRECAUTIONS
DO NOT use the portable
air conditioner if there is
any damage to the unit or
power cord.
DO NOT pull or tug the unit by
the power cord to prevent
safety hazards or damage to
the unit.
Servicing should only be
conducted by professional
service technicians by novita.
novita
DO NOT use the portable air
conditioner for other purpose
not described in the operating
instructions manual.
DO NOT insert any foreign
objects into any crevices of
the portable air conditioner.
DO NOT allow children to
tamper on the portable air
conditioner.
DO NOT disassemble or
modify the unit or the power
cord to prevent electric shock.
DO NOT block the air inlet &
outlet when the unit is operating
& DO NOT drape any garments
or fabrics on top of the unit for
drying purposes.
Keep the unit away from
direct sunlight or any heat
source.
For maximum cooling efficiency,
ensure that the portable air
conditioner is placed in an
enclosed area with windows &
doors firmly shut.
Allow adequate clearance &
space around the unit for air
ventilation. DO NOT move or
incline the unit during
operation.
45cm
45cm
DO NOT handle the portable
air conditioner with wet hands.
In the event if the unit is
producing unusual sound or is
emitting smoke or an unusual
odour, unplug it immediately.
DO NOT use hazardous
chemicals such as wax,
thinner, aggressive solvent or
strong detergent to come into
contact with the unit. This is to
prevent damage to the surface
finishing. Use only soft cloth to
clean the unit.
DO NOT use the unit in the
presence of flammable
substance or vapour such as
alcohol, insecticide or gasoline.
DO NOT plug other appliances
into the same power supply to
prevent safety hazard. Refrain
from overloading your power
supply with multiple power plugs.
Always disconnect the unit
from the power supply during
transportation, maintenance
or cleaning.
DO NOT clean the unit with
water. Water can enter the unit
and damage the insulation,
creating shock hazard. If water
enters the unit, unplug it
immediately and contact novita
Customer Care Centre.
18

GROUNDING METHOD
SAFETY INSTRUCTIONS
01.
02.
03.
04.
05.
06.
07.
08.
09.
10.
11.
12.
13.
14.
15.
Read the operating instructions carefully before using the portable air conditioner and keep it for later
reference.
Persons who are not familiar with the operating instructions, as well as children under 8 years old &
persons under the influence of medication, alcohol or drugs are not advised to operate the dehumidifier,
or are only advised to operate it under supervision.
Only operate the portable air conditioner when it is completely assembled & on a stable and level surface.
Always use the correct power supply.
Keep the portable air conditioner away from direct sunlight or heat sources.
Repairs of appliance should only be done by qualified service technicians. Improper repair work
can cause considerable danger to the user.
The unit should be installed in accordance to the national wiring regulations.
This unit should not be installed in the laundry area.
Ensure the power plug is plugged firmly and completely into the power source to prevent safety hazard.
The unit is equipped with a power cord that has an earthed wire connected to an earthen pin or
grounding tab. The plug must be plugged into the power source that is properly installed and earthed. DO
NOT under any circumstances cut or remove the earthed pin or grounding tab from the plug.
The unit should be used or stored away from moisture (eg. condensation, splashed water etc.) Please
unplug the unit immediate this occurs.
Always transport the unit in a vertical position and place it on a flat, stable and levelled surface during
operation. If the unit is being transported laying on its side, it should be left stood up and unplugged for 6
hours.
Always use the power control button on the control panel or remote control, DO NOT start or stop the unit
operation by directly plugging or unplugging it from the power source to prevent safety hazard.
It is recommended to use at least 2 persons to lift and install the unit.
Always install the unit on a flat, stable and levelled floor that can support up to 110lbs (50 Kg).
Installation of the unit on weak or unlevelled floor can results in the risk of property damage and safety
hazard.
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This unit is equipped with a power cord that has a three-pronged grounded plug. It must be plugged into a
mating grounding type receptacle in accordance with the National Electrical Code and applicable local
codes and ordinances. If the circuit does not have a grounding type receptacle, it is the responsibility and
obligation of the customer to exchange the existing receptacle in accordance with the National Electrical
Code and applicable local codes and ordinances. The third ground prong should not, under any
circumstances, be cut or removed. Never use the cord, the plug or the unit when they show any sign of
damage. DO NOT use the unit with extension plug unless it has been checked and tested by a qualified
electrical supplier. Improper connection of the grounding plug can result in risk of fire, electric shock
and/or injury to persons associated with the unit. Check the qualified service representative if in doubt
that the unit is properly grounded.

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NOVITA CUSTOMER SERVICE GUARANTEE
At the cornerstone of novita’s core values is the importance we place in Continuous Relationships.
Consequently, we believe in harnessing the relationship we have with our customers. The first step in
establishing this relationship is to ensure that we are always there for the customers whenever we’re
needed. These are just a few ways that we look out for you.
Free Evaluation
Check in your product for a FREE assessment and evaluation by our qualified technician. Upon your
confirmation, charges only apply when there is replacement of technical parts.
Minimum Downtime
Understanding that time is of the essence, for each servicing or repair, novita guarantees that we
will only take up to 7 working days to get your product up and ready for collection.
Optional Home Delivery
Time and convenience might not always be in the advantage of customers, hence, for a nominal fee
of S$18 one-way and S$36 two-ways, customer can choose to use our delivery service instead of
bringing in the product themselves.
Optional Loan Set*
Knowing how inconvenient it can get when your product is sent for servicing or repair, novita lends
a hand by offering you a temporary loan set at no charge.
* Please note that this service is upon request and subjected to the availability of the product.
Temporary loan set might be of a different model from original set brought in for repair.
Service Trekking*
With everyone’s busy schedule, it’s sometimes hard to keep track of everything. Sit back, relax and
leave the fussing to us. Instead of calling and checking up on the status of your product, let novita
keeps you updated.
*Customers can choose to be updated via email, phone or even sms.
Dedicated Customer Care Personnel
Whatsapp us at 8182 7665 for any enquiry or feedback. Alternatively, you can drop us an email at
[e-mail] or visit our website at novita.com.sg. Our friendly customer care
personnel will be glad to assist you.
-WARRANTY APPLICATION
Thank you for purchasing novita 3-In-1 Portable Air Conditioner NAC12000/NAC14000.
In our attempt to enhance our customer’s after-sales experience, we have streamlined the warranty
registration process to make it hassle-free. You no longer have to make a trip to the post office or
worry about losing your warranty card.
Simply scan the QR code or visit novita.com.sg/ewarranty to access to our user-friendly
website and register your product warranty online at the comfort of your home or office.
E-warranty registration is only applicable to customers in Singapore and stated countries who have
purchased novita product(s) from our authorised retailers or dealers. Please register your product’s
warranty within 14 days from the date of original purchase. Upon successful registration, an
acknowledgement email will be sent to you. By submitting your e-warranty application, you have
agreed to all the terms and conditions stated for this warranty.
We hope to keep you cool with novita 3-In-1 portable air conditioner NAC12000/NAC14000.