Orion Guardian User manual

Orion Guardian™ End User Operations Manual v2.8
©2013 Praxis Technologies, Inc., www.OrionVIS.com Page 1 of 37
Orion Guardian™
End User Operations Manual (Version 2.8, Oct 2013)
Licensed to: _________________________________
Configuration: GSM, GPS, LTE, Internal Antenna
ENTER THE NUMBERS FROM THE BACK OF YOUR CONTROLLER. YOU
WILL NEED THESE FOR REGISTRATION AND FUTURE SUPPORT!
SN:_______________________IMEI:________________________ DID:_________________

Orion Guardian™ End User Operations Manual v2.8
©2013 Praxis Technologies, Inc., www.OrionVIS.com Page 2 of 37
READ THIS BEFORE INSTALLING YOUR GUARDIAN™
NOTICE: Orion Guardian™ offers extreme flexibility in monitoring and tracking mobile and fixed assets
that are self-powered, powered by one or more auxiliary systems, or completely unpowered. External
power sources offering between 7.5v and 36v DC can either be regulated (e.g., battery) or unregulated
(e.g., solar panel). Suggested voltage is either 12 or 24vDC. This power source could be via a connection
to your asset’s fuse panel or to some other power source. Depending upon the Guardian™ features you
wish to install, you may need to make connections to your asset’s fuse panel. In the event you plan to
connect to the fuse panel, please confirm with the manufacturer that Guardian™ will not void any
warranties before you make any Guardian™ connection to your asset. Since your Guardian™
communicates via radio signal(s), you may experience “dead zones” which are areas where Guardian™
cannot provide data to the Guardian™ software portal. A number of factors can create dead zones
which may exist even in locations in which a wireless carrier offers coverage, due to limitations in
wireless network architecture (the locations of antennas), where you located the Guardian™ antennae,
limited network density, interference with other transmission towers, topography, large buildings,
terrain, trees, or other objects between the phone and the nearest base station antennas, or otherwise
factors beyond the responsibilities of Guardian™ manufacturers or their vendors, employers,
management, directors, officers, consultants or others. Your use and acceptance of Guardian™ is
subjected to your independent confirmation that you assume all risks of harm to equipment or people
and that you agree to our End User License Agreement (EULA), a copy of which is found online at:
http://www.OrionVIS.com/eula.aspx. Note, the EULA covers the Orion VIS™ product lines. Thank you.
NOTICE: some of the features and capabilities may or may not be present in your specific version of
Guardian™. Check with your sales representative for additional information.
BY USING THE GUARDIAN™ SYSTEM YOU HEREBY AGREE TO THE TERMS AND CONDITIONS SET FORTH
HEREIN AND ELSEWERE AS NOTED.

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Table of Contents
Quick Start Checklist.............................................................................................................. 4
Getting to Know Your Guardian™ .......................................................................................... 5
Examples of Guardian™ in Action........................................................................................... 7
Leaving your vehicle parked for an extended stay ...........................................................................7
Teenage Driver...............................................................................................................................7
Traveling Sales Rep.........................................................................................................................7
Vacation Travel ..............................................................................................................................7
Locked Keys in Vehicle....................................................................................................................8
Suggested Guardian™ Installation Locations.......................................................................... 8
Welcome to Guardian™ ......................................................................................................... 8
Introduction...................................................................................................................................8
Security..........................................................................................................................................9
Accessibility .................................................................................................................................10
Features.......................................................................................................................................10
Suggested Equipment for Installing Guardian™.................................................................... 10
Wiring Diagrams ................................................................................................................. 11
OBD2 Wiring Diagrams .................................................................................................................12
Wiring Considerations ......................................................................................................... 13
Connecting power ........................................................................................................................13
Turning-On Guardian™ .................................................................................................................15
Turning-Off Guardian™.................................................................................................................15
Web Portal Navigation Menu .............................................................................................. 15
Rights Management............................................................................................................ 17
Home .................................................................................................................................. 18
My Orion......................................................................................................................................18
EULA............................................................................................................................................18
My Profile ....................................................................................................................................18
ASSETS ................................................................................................................................ 18
My Assets ....................................................................................................................................18
My Assets –Fleet Summary ................................................................................................................................18
Active Alerts ........................................................................................................................................................22
Hub / Mobile Assets Summary............................................................................................................................22
Sensor Level ........................................................................................................................................................26
GPS and Geospatial Information System Data....................................................................................................28
Dispatch.......................................................................................................................................30
PEOPLE................................................................................................................................ 34
Contacts.......................................................................................................................................34
Notes & activities ................................................................................................................................................34
Contact Details....................................................................................................................................................34
ALERTS ................................................................................................................................ 35
History .........................................................................................................................................35
Response Plans ............................................................................................................................35
Contact Us........................................................................................................................... 37

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Quick Start Checklist
Skip this section if you are unfamiliar with installing and operating Guardian™.
Congratulations of selecting Guardian™, the most advanced tracking, monitoring, and
reporting system for Personal Owned Vehicles, light trucks, and small automobile fleets.
If you ordered Guardian™ with a factory-installed SIM, then you can get started very
quickly. Let’s get going by carefully following the instructions IN ORDER below:
1. Read and understand the notices and End User License Agreement. Make sure
you will not void your asset’s warranty by installing Guardian™.
2. Make sure you ordered Guardian™ with a factory SIM installed (if not, you will
have to install a SIM with the appropriate airtime plan).
3. Plan out the location for installing Guardian™ and the 16-pin wire harness to
either the vehicle’s OBD2 connector, fuse panel, or direct to battery. Plug
your 16-pin connector into the back of Guardian™, but do not connect to a
live power source at this time.
a. NOTE: Guardian™ has an “outward facing” side which is marked and
should be facing in a direction that radio waves can bounce around and
eventually get to/from the sky. Use the Velcro™ strap for installing
Guardian™ (usually under the dashboard) because this permits moving
it to optimize the best cellular signal.
4. Connect your live power source (i.e., OBD2 connector, fuse panel, or direct to
battery)
5. Guardian™ sends information to the web portal. Use the User ID and
password or your registered email address to login at www.OrionVIS.com
(click on My Orion menu). If you do not receive information in 5 minutes,
check if your antenna signal is blocked.
6. Once you confirm you have the proper installation and are communicating
with the Guardian™ web portal, make sure you properly attach or tighten the
controller and antenna, and that the wires and cables do not interfere with
any person or cargo.

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Getting to Know Your Guardian™
To get acquainted with your Guardian™, refer to the images below.
Guardian™ may come equipped with either a 16-pin wire harness that has loose wires at one end or it
could have a cable consisting of an OBD2 connector and 16-pin connector at opposite ends.
The 16-pin wire harness with loose wire ends provides a variety of options for directly connecting
Guardian™ to an external power and additional vehicle systems you desire to monitor. The OBD2 cable
simplifies installation, but may limit your options for monitoring various vehicle systems. For the
greatest flexibility, the OBD2 cable and 16-pin wire harness are integrated, connecting only power and
ground wires (red and black respectively). Wire crimps are provided for simple wire-to-wire connections.
The picture below shows the “antenna” side of Guardian™. That is, Guardian™ has an internal antenna
that is able to receive and send cellular signals through the external enclosure. If you are providing your
own SIM, write the SIM DID on the label as well as store off-site in your records.

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Guardian™ has no serviceable parts. It uses green and blue LED lights that flash in various sequences to
indicate its operational status. No light action at all indicates that power to Guardian™ is shut-off. Even
with Guardian™ connected to external power, it can be shut down by placing the end of a paper clip in
the Power keyhole and GENTLEY pressing for 3 seconds until both LED lights shut-off.
The back end of Guardian™ is where the 16-pin wire harness connector plugs in. Also in the back are
two 3.5mm audio jacks used for optional upgrades for microphone and speaker.

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Examples of Guardian™ in Action
Every driver is unique, especially when combined with their vehicles and driving patterns. Guardian™
offers many features that let drivers and vehicle owners better understand how, when and where they
have travelled. This can affect vehicle maintenance, account for travel time, and provide peace of mind
in knowing that your vehicle and its occupants are safe at all times. In the unfortunate event of trouble,
Guardian™ may just be able to help save valuable time in reporting and locating your vehicle – providing
insight as to a potential crash site, vehicle equipment failure, lost driver, and stolen or abandoned
vehicle. Here are just a few examples of how some drivers are using their Orin VIS!
Leaving your vehicle parked for an extended stay
You’re taking a family vacation for one week and flying to your destination. You want to take your own
car because it is more convenient, especially when returning home. However, you are worried about
your car getting stolen and you been having problems with your battery. Guardian™ can give you peace
of mind. Using the anti-theft ignition lockout feature will allow you to disable your ignition switch,
thwarting would-be thieves if they attempted to steal your car. Simply activate the lock-out feature
through the software (using the Reports > Vehicle menu). You can create a low battery voltage warning
such that you, or other individuals you choose, will receive an email or text message when your battery
power is nearing the point where you will be unable to start your car. This will allow you to have your
car serviced while you are gone, or make alternate arrangements to get it fixed.
Teenage Driver
Teenage drivers! Just the term invokes a chill to many parents! With Guardian™ you can monitor your
teenage driver’s vehicle information and driving habits. Guardian™ can be configured to send you real-
time reports on various conditions that you select to include: speeding, driving in an area which you do
not approve, automated crash detection, problems with your vehicle’s operations. Guardian™ can help
you keep track of your teenage driver so they are safe and develop good driving habits.
Traveling Sales Rep
Perhaps you are one of the many drivers that use their car for business. Unless you write down every
stop you made, mileage, and date and time, it is easy to lose track of what trips where for business and
what was personal. Guardian™ lets you select date and times to recreate your driving routes and stops.
You can even get the nearest US postal address of your visits. Keep these records for as long as you
subscribe to the Guardian™ service or delete them as you wish. You’ll get speed, direction, altitude,
routes traveled, stops, and vehicle operating conditions for all your trips.
Vacation Travel
Similar to the traveling sales rep, Guardian™ lets you recreate your family driving trip. Can’t remember
the name of the restaurant, lookout point, or lodge where you stayed 3 years ago? No problem with

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Guardian™. Just enter your travel times and your travel routes are automatically displayed. Click on a
map marker and get the name and location of your stops!
Locked Keys in Vehicle
We, or a family member, have done it at least once, though we may not want to admit it! Locking your
keys in the car can be a very time-consuming, expensive, and frustrating experience. For most vehicles,
Guardian™ can be connected to unlock the vehicle door by sending a signal using a cell phone or
computer.
Suggested Guardian™ Installation Locations
Knowing the type of vehicle you are installing Guardian™ in or on will make your overall installation
quick and easy. This “host vehicle” may dictate the location and installation for your Guardian™, giving
consideration to antenna, power, and other features you may be considering. Plan your installation in
advance before connecting power to your Guardian™ controller. Some suggested installation options
include:
Passenger cars –Install under the dashboard, under a seat, in the trunk, or in the engine
compartment (you may need the optional weatherproof enclosure).
SUVs - Install under the dashboard, under a seat, in the engine compartment, or inside a
compartment in the hatch area.
Motorcycles –Find a location that can hide the controller, offering protection against the
elements and hiding the system from view. Some areas may include inside luggage or saddle
bags, dash pouch, within frame areas, and behind the license plate frame (you may need the
optional weatherproof enclosure)
Off-Road Vehicles, RV’s, Trailers and Recreational Watercraft – Find a location that offers
protection against the elements and hiding the system from view. Generally, these vehicle
types require the optional waterproof controller enclosure.
Welcome to Guardian™
Introduction
Guardian™ offers the most advanced tracking, monitoring, and reporting system for protecting your
vehicles, drivers, and passengers. Guardian™ is a self-contained system utilizing advanced electronics,
internal antenna, and internal battery. Your Guardian™ data is accessible via any internet browser
(including mobile). Guardian™ offers a vast array of features and capabilities provided by the integration
of four sub-systems:

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1) Controller –the “main brain” of Guardian™ containing all electronics;
2) Sensors –Guardian™ has provisions for measuring many vehicle parameters as well as sending
output signals to control vehicle functions such as unlock doors, lock ignition, or trigger an
alarm. Input signals can include detecting vehicle battery charge, temperature, ignition status,
and other physical parameters;
3) Communications –the “air time” consisting of cellular or satellite transmission depending upon
your configuration;
4) Web Portal –Internet-based software that the user accesses to manage and control Guardian™
features, data, and reporting.
The controller is commonly referred to in the industry as “hub.” This is a physical system that is located
inside your vehicle. Communications require a SIM card, similar to those in a standard cellular phone.
The SIM is installed inside the controller. The airtime is a service that is included in the monthly
Guardian™ subscription. Information collected by Guardian™ is transmitted to the internet cloud for
processing and redirection to the web portal.
The web portal makes using Guardian™ easy while providing global access. There is no software
installation. Using secure cloud-based technology, information from the controller is sent to the
Guardian™ Network Operation Center where it is processed and securely sent to the web portal for
access by authorized individuals or other third-party systems or computers. An internet connection and
common browser is required to access the web portal.
This Manual is designed to assist you in installing Guardian™, installing the SIM (if necessary), and using
the web portal. Knowing more about Guardian™ will help you maximize the productivity of your asset or
fleet of assets. In general, this manual is applicable to any Guardian™ version, though some versions
may have addendums and additional information.
To access the web portal, you will need a User ID which is issued to you from the factory, which you
enter into the web portal login by visiting www.OrionVIS.com and clicking on My Orion. If you don’t
know your User ID and/or password, use the Forgot Password option. You will need to know the email
address used when you registered your Guardian™.
Security
Guardian™ incorporates several layers of security throughout the data stream. Hardware encryption
occurs at the controller. Non-descript data are transmitted via wide-area networks. Wireless data are
encrypted at the sensor transmitters. Finally, the Guardian™ Portal uses an encrypted browser for data
input and viewing. The Portal offers a comprehensive Security Rights Manager that is configured at the
factory based on license rights. This configuration controls individual user’s features and program
behavior.

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Accessibility
To configure Guardian™, view reports, and send commands, you will need access to the internet via any
popular browser such as Internet Explorer, Firefox, Mozilla, and Safari. Certain features can be accessed
through traditional telephony systems.
Features
Not all features described in this manual are necessarily available with your Guardian™ installation.
Similarly, your Guardian™ may have features not addressed in this manual. More information can be
obtained by visiting our website at www.OrionVIS.com or contacting your Guardian™ dealer
representative. If you have any questions, please email us at: [e-mail]. A sample of
the typical Guardian™ feature set is provided in the table below:
Suggested Equipment for Installing Guardian™
Guardian™ is designed to be installed using a limited set of common tools. The following tools are
recommended for the typical Guardian™ installation. Additional tools maybe necessary depending on
the host asset and optional Guardian™ features.
Wire strippers with crimper or pliers (with cutter) used to connect wires from your ODB2
cable to the appropriate wires in the harness (or fuse panel) if required for additional
features
Multi-meter for testing DC voltage and electrical wire resistance
Access to the Internet using a browser-capable phone or computer
Quad Band GSM
850/900/1800/1900MHz
cellular modem
GPS radio
5 Digital Inputs, 5 Outputs
2 Analog Input Detection
Internal Memory for Logging
Onboard Automatic
Crash/Impact Detection sensor
External Power Cut Alarm
Internal Backup Battery
Low Battery Alarm
Track by SMS/GPRS (TCP/UDP)
Ignition Anti-Theft provisions
Internal Backup Battery
Track by Time Interval
Track by Distance Interval
Speeding Alarm
Impact Alarm
Tow Alarm
Geo-fence Alarm
Mileage Report

Automated scheduled reporting
Fleet / Equipment manager