oticon Amigo Arc User manual

INSTRUCTIONS FOR USE
AMIGO ARC

Contents
Introduction 4
Typical package content 5
Getting started 6
What Amigo Arc connects to 6
Overview 7
Charging the battery 8
Wearing Amigo Arc 9
How the LEDs work 10
How the buttons work 12
on/o/seek button 12
Volume up and down 13
Audible indicators 14
Intelligent memory for your convenience 15
Exchangeable shells 16
Synchronising Amigo Arc 17
Cleaning Amigo Arc 18
Appendix A: Troubleshooting 21
Amigo Arc features 22
Warnings and precautions 24
Important notice
Please familiarise yourself with the entire contents of this booklet before using
your Amigo Arc. The booklet contains various statements, safety instructions and
important information about functionality and usage.

4 5
Typical package content
Introduction
Thank you for making Amigo Arc your choice of neckloop receiver.
Amigo Arc belongs to the Amigo FM product family from Oticon – a company that strives to
provide superior solutions for school and home use.
The extreme versatility of the Amigo family makes life much easier in academic, profes-
sional and social listening situations.
Amigo transmitters and receivers are compatible with most types of Behind-the-Ear
hearing instruments, as well as Cochlear Implants. Amigo Arc can also be used for ITE
instruments that have a telecoil.
USB cord ChargerAUX cable IFU
Amigo Arc
Exchangeable shells

Exchangeable shell
Charge plug
AUX plug
For audio equipment
or headphones
Volume up/down - HI program change
ON/OFF + seek
LED indicators
6 7
Overview
Getting started
What Amigo Arc connects to
Amigo Arc can be used with instruments with a telecoil, e.g. BTE, RITE, ITE, Cochlear Im-
plants and Bone Anchored hearing solutions and with headphones for people with CAPD.
Amigo Arc also works with all Amigo transmitters plus most other brands of FM
transmitters.
You can connect Amigo Arc to devices such as mp3 players using an auxiliary cable and
plug.

8 9
Charging the battery
Amigo Arc uses a built-in rechargeable battery, which must be charged for 4 hours before
being used for the first time. To charge the battery, remove the AUX cable, if attached, and
plug in the charger as shown below. It takes 1½ hours to charge Amigo Arc 80%, and 2½
hours to fully charge it.
While charging, Amigo Arc will automatically turn o.
Note: Amigo Arc can also be charged from a PC using the USB cable provided.
Wearing Amigo Arc
Amigo Arc is designed to be worn around the neck . To put Amigo Arc on, simply open the
loop at the connector (see below), pull the wire around your neck and close the connector
again.

10 11
How the LEDs work
Amigo Arc has two LEDs; one to indicate that it is receiving an FM signal, and the other to
indicate battery status.
FM LED:
Steady red
On and receiving the FM signal.
Triple blink
Synchronise and fitting command accepted.
No light
O, error, poor signal or audio plug connected.
The battery - shaped LED indicates the charge status of Amigo Arc.
Steady red
Battery charged and device is on.
Fast red blink
Low on battery.
Slow red blink
Battery charging. When fully charged the LED changes to steady red.
No light
Battery empty – device turns o.
Note: The LED lights can be disabled if necessary.
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12 13
How the buttons work
On/O/Seek button
The on/o button doubles as it is also acting as seek button.
Push the ON/OFF button for 2 seconds to turn the device on. A start-up beep will be played.
The battery LED will show a steady red.
Push the ON/OFF button for 2 seconds to turn the device o.
Channel seek
You can seek for active FM channels by pressing the On/O button. Amigo Arc will beep
when it encounters an active FM channel, and emit a confirmation beep when locking on to
your channel of choice.
Note: The seek functionality can be disabled for small children.
Volume up and down
Press the arrow up button briefly to achieve the desired volume.
Press the arrow down button briefly to lower the volume.
Amigo Arc will beep when changing the volume up or down; the default level is
also indicated with a double beep, if beeps are enabled.
A long press on the volume up/down button will change the listening program in
wireless Oticon hearing instruments.
Note: Both functionalities can be disabled for small children.
✷✥✲✴✹✵✩✯✰Å

14 15
Intelligent memory for your convenience
Amigo Arc oers three types of volume settings to suit your personal preferences.
These settings are:
1. Standard use, where the FM signal is transmitted to the telecoil
2. Connecting e.g. an MP3 player to the AUX jack
3. Connecting headphones to the AUX jack
If you turn the volume up two notches when listening to e.g. an MP3 player, Amigo Arc will
automatically remember this the next time you are using your music player.
Audible indicators
Amigo Arc has an audible indicator that emits a beep when a setting has been changed.
Amigo Arc beeps once, every time the volume is turned one notch up or down. When the
default level is reached, a double beep is emitted.
Moreover, if the scan functionality is enabled, Amigo Arc will play a beep every second
during the scan operation. When locking on to an FM channel, two beeps will be played.
Note: Beeps can be disabled, if necessary.

16 17
Exchangeable shells
Amigo Arc comes with five dierent-coloured covers. These are simple to change.
Start by pressing a fingernail into the gap at the top of the cover,
then twist it loose on both sides.
Note: Never use excessive force when changing faceplates.
Synchronising Amigo Arc
To synchronise Amigo Arc, make sure that that it is turned on.
Within a distance of approximately 50 cm, press the SYNC button on the Amigo T20/T21/
WRP. The LED on the transmitter will then blink three times, and the SYNC logo will appear
on the screen. If synchronisation is successful, the FM LED on Amigo Arc will also blink
three times.
Note: Amigo Arc can also seek for active FM channels - see page 12.

18 19
Cleaning Amigo Arc
Amigo Arc is moisture repellent, making it very easy to clean with a cloth dampened with
water, do not use alcohol or the like.
Do not immerse Amigo Arc in water or other liquids.
Visit www.amigofm.com for a full compatibility guide.

20 21
Appendix A: Troubleshooting
No sound/no FM reception Charge the battery
Make sure that Amigo Arc is on the desired channel
Make sure that the hearing instrument is in telecoil
program
LEDs o Make sure that the battery is charged
Make sure that Amigo Arc is on the desired channel
Make sure that the LEDs are enabled in the fitting
of Amigo Arc
Intermittent or reduced sound Move away from potential noise sources
Make sure that there are no other transmitters
transmitting on the same FM channel
For assistance with troubleshooting or answers to other questions please consult your
hearing care professional.
Alternatively, visit www.oticon.com, where you can find a troubleshooting guide for Amigo.
International Warranty
Your Amigo Arc is covered by a limited warranty issued by the manufacturer for a period
of 12 months from the date of delivery. This limited warranty covers manufacturing and
material defects in Amigo Arc itself, but not accessories such as headphones and cables etc.
Problems arising from improper handling or care, excessive use, accidents, repairs made
by an unauthorised party, exposure to corrosive conditions, damage due to foreign objects
entering the device, or incorrect adjustments are NOT covered by the limited warranty and
may void it.
The above warranty does not aect any legal rights that you might have under applicable
national legislation governing sale of consumer goods. Your Hearing Care Professional may
have issued a warranty that goes beyond the clauses of this limited warranty.
Please consult him/her for further information.

22 23
Warranty Certificate
Name of Owner:
Dispenser:
Dispenser Address:
Dispenser Phone:
Purchase Date:
Warranty Period: Month:
Serial no.:
If your Amigo Arc needs servicing
Take your hearing instrument to your Hearing Care Professional, who may well be able to
sort out minor problems and adjustments on the spot.
Amigo Arc features
Feature How to do it
Scan for active FM channels One quick press on the On/O button forces Amigo
Arc to scan for FM channels. Amigo Arc will lock
onto the first active FM channel it finds in its
channel list.
Volume Volume Press p or increase or decrease volume.
Synchronising of Amigo Arc Amigo Arc can be synchronised using an Amigo
T20/T21/WRP or the Amigo eZync.
Changing the coloured shells Amigo Arc is supplied with 5 dierent coloured shells
that are easy to change (See p. 16 for guidance).

24 25
The device complies with Part 15 of the FCC rules and RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that
may cause undesired operation.
Changes or modifications made to the equipment not expressly approved
by Oticon may void the FCC’s authorisation to operate the equipment.
Product approval, precautions and markings
Amigo Arc contains a radio transmitter that utilises short range magnetic induction
technology working at 3.7 MHz. The magnetic field strength of the transmitter is
< -30dBuA/m@ 10m.
The emission power from Amigo Arc is below international emission limits for Human
Exposure. For comparison, the radiation of Amigo Arc is less than unintended electromagnetic
radiation from for example hair dryers, electric shavers etc. Amigo Arc complies with
international standards concerning Electromagnetic Compatibility.

26
Warnings and precautions
Amigo Arc is not a toy and therefore should be kept out of the reach of young children and
anyone else who might swallow parts or otherwise cause injury to themselves. Special
attention should be paid to the smaller components in order to prevent children from
swallowing them and choking, or putting the jack into their mouth. If a part is swallowed,
consult a doctor immediately.
When using Amigo Arc with AUX input cable, safety is determined by the external signal
source. When the input cable is connected to mains-operated equipment, this equipment
must comply with IEC-60065, IEC-60601 or equivalent safety standards.
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or televi-
sion reception, which can be determined by turning the equipment o and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
100057 / 02.10 Printed in Denmark

The safety of recharging batteries with a USB connector only is determined by the external
equipment. When the USB connector is connected to mains-operated equipment, this
equipment should be UL approved or comply with equivalent safety requirements.
Amigo Arc will cease to function if the batteries have run out. The system may also produce
a high whistling noise if the battery is low. Users should be aware that these sounds should
not be confused with warning sounds - e.g. car horns in trac.
Special care should be taken whenever people with normal hearing use Amigo Arc with
headphones. if the headphones are used at a high volume, tinnitus and hearing loss may
occur.
Set the volume at a safe level and avoid turning up the volume to block out noisy
surroundings or people speaking near to you.
Never expose Amigo Arc to excessive heat by putting it in the oven, microwave oven by
burning it. There is a risk that it will explode and cause serious injury.
Interference
• Amigo Arc is designed to comply with the most stringent Standards of International
Electromagnetic Compatibility. However, Amigo Arc may cause interference with other
medical devices such as defibrillators and pacemakers. Therefore, please contact the
manufacturer of your implantable device for information about the risk of disturbance.
Interference can also be caused by power line disturbances, airport metal detectors,
electromagnetic fields from other medical devices, radio signals and electrostatic
discharges.
Possible side eects
• The otherwise non-allergenic materials used in Amigo Arc may in rare cases cause
skin irritation.
Consult a doctor if you experience any of these side eects.

30 31
100057 / 02.10 Printed in Denmark
Waste from electronic
equipment must be
handled according to
local regulations. N1175
0682
Oticon hereby declares that Amigo Arc is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC. Declaration of conformity is avail-
able at:
Oticon A/S
Kongebakken 9
DK-2765 Smørum
Denmark
www.oticon.com
Emissions
• The emission power from Amigo Arc is below international Emission Limits for Human
Exposure. For comparison, the radiation of Amigo Arc is less than unintended
electromagnetic radiation from for example hair dryers, electric shavers etc. Amigo Arc
complies with international standards concerning Electromagnetic Compatibility.
Use in cars:
Using Amigo Arc with a mobile phone while driving can distract you. If possible, pull o the
road and park before making or answering calls.
Use in aircraft
Amigo Arc should not be used in aircraft without the permission of the flight crew.
Use of the loop
If by accident the neck strap should get caught on something while being worn, it
is designed to break automatically. Therefore, never try to shorten or modify the
neck strap in an unauthorised manner.
100057 / 02.10 Printed in Denmark

InstructIons for use
AmIgo Arc