Pantech MHS291LVW User manual

User Manual
Thank you for purchasing the Verizon
4G LTE Mobile Hotspot MHS291LVW.
The MHS291LVW is a Global ReadyTM
wireless device that enables high-speed
wireless communication from your
computer and easily connects at high
speeds to the Internet, your corporate
Intranet, and your email while you’re
away from the office or out of the
country.
The MHS291LVW is simple to install and
use.

2 Table of Contents
Table of Contents
Table of Contents
Before Using 5
About this User Manual .....................................................................................................5
Product Features...................................................................................................................5
Getting Started 6
System Requirements.........................................................................................................6
Introduction to the Verizon 4G LTE Mobile Hotspot MHS291LVW ....................7
Managing the Back Cover .................................................................................................8
Installing/Removing the 4G LTE SIM Card...................................................................9
Managing the Battery......................................................................................................10
To Install USB Driver 13
Using Mobile Hotspot 16
Activate Your Mobile Hotspot ......................................................................................16
Connecting to the Mobile Hotspot ............................................................................16

Table of Contents 3
HARDWARE
Idle Screen 19
Settings 20
Wi-Fi Info...............................................................................................................................20
Connected Devices...........................................................................................................20
Messages..............................................................................................................................20
Network Settings...............................................................................................................21
Wi-Fi Settings ......................................................................................................................21
Software Update................................................................................................................23
About Jetpack.....................................................................................................................24
SOFTWARE
Start the Verizon Wireless Manager 26
My Jetpack Home..............................................................................................................27
Data Usage...........................................................................................................................27
Connected Devices...........................................................................................................28
Jetpack Settings 29
Jetpack ..................................................................................................................................29
Wi-Fi........................................................................................................................................32
Advanced .............................................................................................................................33
Messages 40

4 Table of Contents
About Jetpack 41
Internet Status....................................................................................................................41
Jetpack Info .........................................................................................................................41
Diagnostics ..........................................................................................................................42
Statistic & Logs ...................................................................................................................43
Help and Support..............................................................................................................44
Troubleshooting 45
Windows XP(SP3) ..............................................................................................................45
Windows Vista(SP2) ..........................................................................................................46
Windows 7 / Vista(SP2) ....................................................................................................47
Windows 7 ...........................................................................................................................48
Glossary 49
Safety and Warranty 52
Regulatory Notices ...........................................................................................................52
Warnings and Cautions...................................................................................................52
Product Handling ..............................................................................................................53
Safety Information for Mobile Hotspot .....................................................................54
Safety Information for FCC RF Exposure ...................................................................58
SAR Information.................................................................................................................59
FCC Compliance Information........................................................................................60
12-Month Limited Warranty ..........................................................................................61

Before Using 5
Before Using
About this User Manual
You will find all the information you need to install and to use the mobile
hotspot in this user manual.
Before using the mobile hotspot , you must properly install the mobile
hotspot software by closely following the installation instructions.
Product Features
• Advanced antenna design: Efficient, innovative internal antenna design
optimizes data transfer rate and sensitivity to network signals.
• Supports 4G and 3G network technologies.
• Connected devices up to 10 user in mobile broadband coverage area.
• Data Speeds
- LTE bands: Typical download speeds of up to 5 to 12 Mbps in Mobile
Broadband coverage area.
- CDMA bands: Typical download speeds of 600 Kbps to 1.4 Mbps and
upload speeds of 500 to 800 Kbps in Mobile Broadband coverage
area.
• Supports Windows 8, 7 SP1, Vista SP2 and XP SP3 or higher systems with
installed driver.

6 Getting Started
Getting Started
System Requirements
Item Required Specification
Operating system
Windows 8 (32-bit/64-bit), Windows 7 SP1
(32-bit/64-bit), Windows Vista SP2 (32-bit/64-bit),
Windows XP SP3 32-bit or higher
Internet Browser
Microsoft Internet Explorer 7 or higher, Mozilla
Firefox 3.6 or higher, Google Chrome 9 or higher,
Apple Safari 5 or higher, Opera 9 higher
Port One Type-A USB Port (USB 2.0 only)
Note
• To use Wi-Fi mode, your computer needs Wi-Fi capability and internet
browser software only.
• USB 3.0 is not supported.

Getting Started 7
7Back Cover
8Micro USB/
Charger Port
9External Antenna
Adapter Port
9
7
8
Note
The external antenna adapter ports are for RF test, debugging and etc.
Introduction to the Verizon 4G LTE Mobile
Hotspot MHS291LVW
The Verizon 4G LTE mobile hotspot can be used to access the Internet,
your company’s intranet, or you can use it to send and receive email. It
is extremely useful when you are away from the office, on the road, or
wherever a wireline Internet access is not readily available.
3Red Lighting Effect
4Status Display
5Scroll Key
6OK key
5
6
5
43
1Power/Lock
2External Antenna
Adapter Port
21

8 Getting Started
Managing the Back Cover
Removing the back cover
1. Turn off your mobile hotspot and hold it securely with both hands with
the front facing out.
2. Place your finger nail in the groove at the left of the mobile hotspot,
and then lift it up.
Closing the back cover
Place the back cover over the battery compartment and press it downward
until it clicks into place.

Getting Started 9
Installing/Removing the 4G LTE SIM Card
1. Turn off your mobile hotspot and remove the back cover and battery.
2. Insert the SIM card into the slot. Position the SIM card (“SIM” is inscribed
near the slot opening) with the Verizon logo facing up and slide into
place until it’s fully inserted. Then, close the back cover.
3. To remove the SIM card, turn off your mobile hotspot and remove the
back cover. Gently pull the SIM card out to remove it.
About the SIM Card
Your SIM (Subscriber Identity Module) Card is a small rectangular plastic
card that stores your phone number and important information about your
wireless service.
You can move the SIM Card from one device to another and your wireless
service will work seamlessly as long as you have a compatible device and
service plan. To see which devices are compatible with the Verizon Wireless
SIM Card, visit verizonwireless.com/certifieddevice.

10 Getting Started
Managing the Battery
Installing/Removing the battery
1. Insert your finger tip into slot at the left of the mobile hotspot and
gently lift back cover to remove.
2. Slide the battery into the slot by aligning the contacts and press down
until you hear the“click”.
3. Align the cover tabs with the slots on the back of the device and gently
press the battery cover onto the mobile hotspot until it snaps into
place.
4. To remove the battery, turn off your mobile hotspot and remove the
back cover.
5. Insert your fingernail into the slot and lift the battery from the
compartment.