Polestar 2 2020 User manual

Polestar 2
—
Manual

TP xxxxx (English), AT 2007, MY21, Polestar © 2018-2020

Start
This car is the meeting point of design, technol-
ogy and innovation. Every aspect is designed to
offer unparalleled performance.
Please read the Manual, in order to both opti-
mise your experience with the Polestar 2, and to
learn everything you need to know about it.
Manuals and other instructions can be found on
the Polestar Support Site
(support.polestar.com) and via the Polestar app.

Table of contents
7 Manual information
You can find information here on where to find
and read the Manual, how to navigate in the
Manual in the centre display and how to read
the Manual.
13 Your Polestar
You will find information here on how to create
and register a Polestar ID, installation of acces-
sories, how to view the car's identification num-
ber (VIN), etc.
27 Safety
You will find information here on the various
safety systems that your car is equipped with,
such as airbags, the Whiplash Protection Sys-
tem (WHIPS), child restraint systems, etc. and
how you can activate and deactivate the pas-
senger airbags.
67 Displays and voice control
You will find information here on the car's instru-
ments and controls, the driver display (with
meters and indicator and warning symbols,
etc.), the centre display (operation, navigation
and symbols, etc.) and voice control and how to
use it.
127 Lighting
You will find information here on the car's inte-
rior and external lighting and its lighting control.
145 Windows, glass and mirrors
You will find information here on the car's win-
dows, window mechanisms, rearview mirrors,
etc. and how to operate them. You will also find
information on the car's panoramic roof, wash-
ers and wipers, etc. and how to use these.

159 Seats and steering wheel
You will find information here on the car's seat
and steering wheel and how to adjust them and
save position settings for the seat, rear view mir-
rors and head-up display.
173 Climate
You will find information here on the car's cli-
mate control and heater, how to change its set-
tings, air distribution, etc. and how to activate
and deactivate heating of the seats, steering
wheel, rear window and door mirrors.
197 Key, locks and alarm
You will find information here on how you can
lock and unlock the car in different ways. How to
activate various functions, and which settings
you can define. You will also find information on
the alarm and how to activate and deactivate it.
241 Driver support
You will find information here on the car's vari-
ous driver support systems such as electronic
stability control, cruise control, etc. You will also
find information on settings and restrictions and
on how to activate and deactivate various sys-
tems.
347 Electric operation and charging
You can find information here on charging for
electric operation, and on symbols and mes-
sages in the driver display relating to charging.
You will also find information on long-term stor-
age of vehicles with electric operation.
371 Starting and driving
Information on how to start and switch off the
car and on the various ignition modes can be
found here. You will also find information on
brakes, drive modes, jump starting, towing, etc.
413 Audio and media
You will find information here on the radio,
media player, phone, apps, etc. and which set-
tings you can define. You will also find informa-
tion on how to connect your mobile phone to the
car.
431 Polestar Connect
You will find information here about Polestar
Connect and how you use the car's CONNECT
and SOS to get in touch with Polestar Support or
summon assistance from an emergency call
centre. You can also find information on the
Polestar app.
441 Navigation
You will find information here on navigation,
symbols and messages in the navigation sys-
tem, which settings you can define and how to
activate and deactivate the system.
451 Wheels and tyres
You will find information here on wheels and
tyres, how to check and adjust tyre pressures
and how to change wheels. You will also find
information on the emergency puncture repair
kit, tools, winter tyres, snow chains, etc.
479 Loading, storage and passenger compartment
You will find information here on the interior,
electrical sockets and USB input, storage
spaces, the warning triangle, the cargo area,
recommendations when loading, etc.

493 Maintenance and service
You will find information here on the service pro-
gramme, car status, Download Centre, checking
and topping up fluids, batteries, fuses, cleaning,
washing, wiper blade replacement, etc.
541 Specifications
Information on decals, dimensions, weights,
engine specifications, fluid and oil specifica-
tions, approved wheel and tyre dimensions, tyre
pressures, etc. can be found here.
555 Alphabetical Index

Section 01
—
Manual information

Available information
Polestar works continuously to develop the user
information. The information is available when
you need it in several different product formats.
The car's centre display
The complete and current information for your
car is always available in the car's centre display.
To access the Manual – tap on and then on
.
Find information by:
• using the search function
• visually navigating using exterior and interior
images
• clicking through categories.
The manual contains important safety instruc-
tions. Polestar recommends that you read the
information under each category in its entirety
before driving for the first time.
Polestar's support site
Go to support.polestar.com and select your
country. The Manual can be found online here.
The Polestar support site also has instruction
videos and further information and assistance
relating to your Polestar and your car owner-
ship.
On the support site you can find:
• online version of the Manual
• popular articles
• video tutorials.
The support site is updated with the latest infor-
mation and is available for most markets.
Printed information
In the car's glovebox you will find printed infor-
mation of selected topics that can be practical to
have when, for example, you do not have access
to the centre display or the support site.
Depending on equipment level selected, market,
etc. additional manual information may also be
available in printed format in the car.
A printed Manual and associated supplement
can be ordered. Contact Polestar Support for
orders.
Related information
• Reading the Manual (p. 10)
IMPORTANT
The driver is always responsible that the
vehicle is driven safely in traffic and that
applicable laws and regulations are fol-
lowed. It is also important that the car is
maintained and handled in accordance
with Polestar's recommendations in the
manual information.
If there should be a difference between
the information in the centre display and
the printed information then it is always
the information in the centre display that
applies.
Information in the centre display for your
car may differ from the information
shown on the Polestar support site.
8 Manual information

NOTE
• The digital Manual is not available
while driving.
• Changing the language in the centre
display may mean that some manual
information is not compliant with
national or local laws and regulations.
Polestar Support
The support site includes information on log-
ging in to the Polestar website and contact
details, for example.
Support on the Internet
Go to support.polestar.com to visit the site.
It contains support for e.g. in-car apps, functions
and online services. Videos and step-by-step
instructions explain different procedures, e.g.
how to connect the car to a phone. Here there is
also information about accessories and soft-
ware adapted for your car model.
Contact
Contact details for Polestar Support can be
found on the support site.
For questions on using the car, the CONNECT
button can be used to make contact with Pole-
star Assistance. An operator is available to
answer 24 hours a day.
Other ways of contacting Polestar Support are
to use the Polestar app or to phone up. Other
contact channels include online forms and chat
on the website.
Hotline
Local
0800-051-7863
Other countries
[phone]
Website
Create a personal Polestar ID and go to
polestar.com, where it is possible to get an over-
view of service, agreements and warranties,
among other things. Here there is also informa-
>>
Manual information 9

tion about accessories and software adapted
for your car model.
Related information
• Contact Polestar (p. 14)
• Polestar ID (p. 14)
Reading the Manual
To help you get to know your new car, read the
Manual before you drive it for the first time.
Reading the Manual is a way to become familiar
with new functions, get advice on how to handle
the car in different situations and learn how to
make use of all the car's features. Please pay
attention to the safety instructions and impor-
tant prompts contained in the Manual. The dif-
ferent sections should be read in their entirety.
The intention of this Manual is to explain all pos-
sible functions, options and accessories
included in a Polestar vehicle. It is not intended
as an indication or guarantee that all of these
features, functions and options are included in
every vehicle. Some terminology used may not
exactly match terminology used in sales, mar-
keting and advertising materials.
Development work is constantly underway in
order to improve our product. Modifications
may mean that information, descriptions and
illustrations in the Manual differ from the equip-
ment in the car. We reserve the right to make
modifications without prior notice.
© Polestar
Options/accessories
In addition to standard equipment, the Manual
also describes options (factory fitted equip-
ment) and certain accessories (retrofitted extra
equipment).
All, at the time of publication known, options and
accessories are marked with an asterisk: .
The equipment described in the Manual is not
available in all cars - they have different equip-
ment depending on adaptations for the needs of
different markets and national or local laws and
regulations.
10 Manual information