POSB Smart Buddy User manual

POSBSmartBuddyWatchGuide

ContentspageIntroduction3WatchSpecifications4UsingtheWatch5WatchAccessibleFunctions6-7MobileAppAccessibleFunctions8OtherWatchScreens9FrequentlyAskedQuestions(FAQ)10-13DisposingSustainably1402

Thisgenerationincludesthefollowingexcitingupgrades:•Afullcolourscreenwithbrightnesscontrol.•Capacitivetouchbuttonbelowthescreen.•ErgonomicPaymentChipTray(noneedforspecialSIMtool).•Enhancedwaterresistance.•Greatlyimprovedbatterylife.•Allaround,itlooksgreat!PleasebrowsethroughthismanualtogetyourselfacquaintedwiththefeaturesavailableontheSmartBuddyWatchaswellasontheSmartBuddyMobileAppafterlinkingthewatchtoit.IntroductiontoSmartBuddyWatchCongratulations!YouarenowaproudownerofthenewgenerationSmartBuddyWatch.03

Watch SpecificationsCategoryDescriptionScreenFullcolourTFTLCDscreenFunctionButtonCapacitivetouchConnectivityBluetooth5.0andbelowChargingUSBmicro(cableprovided)BatteryLifeUpto14dayswithnormaluseStrapTypeSpringloadedmechanismeasy-replacestrapsupportedWaterResistanceIP67(IngressProtection)rated(Swimmingisnotrecommended)PaymentTrayFingeractuated(noSIMtoolrequired)MaterialMainbody:MouldedplasticStrap:Silicone01JANPMSAT6,288
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UsingtheWatchInstallingtheSmartBuddyPaymentChipUsing any flat tool (such as toothpick, clip or fingernail), gently pull on the tray slot to remove it. Place the Smart Buddy payment chip you received from POSB on the tray and reinsert the tray into the slot. NOTE : The payment chip and the watch are not connected electronically. This means that even if the watch runs out of battery, payments can still be processed.PowerUpTouch the function button for at least three seconds, if the watch has power, it will power up with our signature HELLO screen. If the screen does not appear, please charge the watch using the cable provided.ChargingThe screen will show the charging status. Charging takes around 90 - 120 minutes to obtain a full charge from 0%. Time taken is dependent on the charger used.
JOHN
08:52PMCHARGING...01JAN,SATCHARGING...01JAN,SAT08:52PM08:52PM
NOTE : Please insert micro-USB cable in the correct direction/ orientation carefully to ensure that the reliability of the watch is not compromised.
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Watch Accessible Functions Oncethewatchhasbeenturnedon,themainscreenwillshowthetime,dateandsteps.Toviewotherscreens,simplytaponceonthetouchbuttonbelowthewatchscreen.Toaccesstheavailableoptionsfortheparticularscreen,tapandholdfortwoseconds.Screen(Tap)>>Tap&Hold>>Date,Time/Steps(HomeScreen)Shortpresstocyclethroughthenewscreendesignavailable.Longpresstoapplythenewdesign.StepswithprogresschartNoaddedscreens/sub-functionDistancewithprogresschartNoaddedscreens/sub-functionPM01JANSAT6,2886,288STEPS10K08:52PM5.0KM8.008:52PM01JANPMSAT6,28801JANSATPM6,288CaloriesexpendedforthedayNoaddedscreens/sub-function288.0KCAL08:52PM06

Screen(Tap)>>Tap&Hold>>HeartRate(LongpresstostartHeartRatemeasurement)Keepyourhandssteadywhilethewatchmeasurestheheartrate.Longpresstoreturntopreviousscreen.Stopwatch(LongpresstostartStopwatch)Singlepresstostartthestopwatch,singlepresstostop/pause.Youmayresumebyasinglepress.Toexit,longpressthefunctionbutton.Brightnesscontrol(Longpresstoaccessfunction)The watch offers five levels of brightness, single tap to adjust. Longpresstoapplythelevelandreturntopreviouspage.Note:Higherbrightnesslevelsreducebatterylife.MEASURING...PLEASEKEEPSTILLEnsurewatchistightlystrappedon.08:52PM123.0BPMLONGPRESSTOEXIT08:52PM
123.0BPMLONGPRESSTOSTART08:52PMStopwatchLONGPRESSTOSELECT08:52PMStopwatch02:37:58PRESSTORESUMELONGPRESSTORESTART08:52PM02:37:58PRESSTOSTOPStopwatch08:52PM00:00:00StopwatchLONGPRESSTOEXITPRESSTOSTART08:52PM
BrightnessLONGPRESSTOSELECT08:52PMWatch Accessible Functions ProfileLONGPRESSTOSELECT08:52PMLONGPRESSTOPOWEROFF08:52PMProfile / Watch Information (Long press to view details) Thisscreenshowsessentialinformationsuchasthewatchowner's name, watch ID (or BLE ID), and firmware version of thewatch.Longpresstoreturntopreviousscreen.Power off Long press the function button to switch off the watch. SINGLEPRESSTOADJUSTLONGPRESSTOEXIT08:52PMSINGLEPRESSTOADJUSTLONGPRESSTOEXIT08:52PM
07BLEID100800FWVersion0.0108:52PMLONGPRESSTOEXIT

RemindersStayActiveNudgesAlertscanbesetusingtheSmartBuddyMobileApp.Thealertcategoriesinclude•Exercise•Eat•Sleep•GeneralAlarmThescreensshownwillappearonthewatchfor30secondswhenasetalarmtriggers.Pressthefunctionbuttontoacknowledge,orifyourchildfailstodismissthealert,areminderwillbesenttohim/heragain.Stand reminder can be configured on the Smart Buddy Mobile App. Whenthewatchdetectsthatyourchildhasbeensittingfortheperiodoftimethatyouset,itwillremindhim/hertomovearound.Thisnudgesyourchildtostayactive.Mobile App Accessible Functions 08:52PMReminderSINGLEPRESSTOEXITIt’stimetoexercise!08:52PMReminderSINGLEPRESSTOEXITIt’stimetosleep!ReminderSINGLEPRESSTOEXITPleaseremembertoeat!08:52PM08:52PMReminderSINGLEPRESSTOEXITWatchalarm08:52PMReminderPleasestandupandexercise!Mobile App Accessible Functions08

MemoryFullThisoccurswhenthewatchhasaccumulatedtoomuchsteps/heartrate/caloriesdata.InitiateawatchsyncusingtheSmartBuddyMobileApptoensurealldataissavedtotheapp.Ittakesaroundsevendaysofusage to fill up the watch storage, thus it is encouraged that a watch sync beperformedregularly.FirmwareUpgradeThewatchsoftwaremayrequireanupgradefromtimetotime.CheckforavailableupdatesusingtheSmartBuddyMobileApp,oryouwillalsobepromptedtoupdatethesoftwareduringwatchsyncs.WatchSyncWhenawatchsyncisinitiatedontheSmartBuddyMobileApp,thisscreenwillappear.Duringawatchsync,datafromthewatchwillbetransferredtotheapp,clearingupmemoryavailableonthewatch.Other Watch ScreensFirmwareUpgradeINPROGRESS08:52PM08:52PMSyncingINPROGRESSMemoryFullSyncyourwatchtotheSmartBuddyApp08:52PM09

FrequentlyAskedQuestions(FAQ)1.HowdoIsetupmychild’sSmartBuddywatch?Followtheguidesheretosetupyourchild’sSmartBuddyWatch.Note:EachSmartBuddyWatchhasauniqueBluetoothserialnumber.Pleasepressthefunctionbuttononthewatchuntilthewatchserialnumberappearsonthedisplay.2.WhatisBLEID?TheBLEIDisuniquetoeachwatchandisusedbythephoneandtheSmartBuddysystem.ThisIDisusedforthefollowingprocessesintheSmartBuddyMobileApp.Watchset-up:Youwillbepromptedtoidentifythiswatchonthemobileapptoassigntochild.Watchsyncing:OncethewatchhasbeenassignedtotheSmartBuddyMobileApp,thesyncingfeatureonthemobileappwilllookfortheBLEIDtosyncdatafromthewatchtothemobileapp.RefertoourSmartBuddyMobileAppguidehere.RefertoourSmartBuddyHelp&Supportpageherewithallyourpayment/accountsquestionsanswered.3. How do I find the Smart Buddy Card number? IfyouareusingtheSmartBuddyWatch,checkthepaymentchipinthewatch.Thenumberisindicatedinyellow,onthebackofthepaymentchip.10BLEID100800FWVersion0.0108:52PMLONGPRESSTOEXIT

4.CanIuseothermicro-USBcable?Yes,anygoodandreliable3rdpartymicro-USBcablewillworkwiththiswatch.5.WhatkindofchargershouldIuse?TypicallyaUSBchargerwithatleast5V1.0Aforreliableandtimelychargingisrecommended.6.Howlongcanthebatterylast?Undernormaluse,thewatchcanbeusedupto14days.Normalusagereferstothebrightnesslevelsetatmedium,andtheheartratemonitoringfeaturelimitedtosporadicuse.7.Isthewatchwaterproof?No,itiswater-resistant.Thismeansthatitcanwithstandrainandlightexposuretowater,suchasthewashingofhandsanda“short”shower,butisnotsuitableforswimming.8.HowshouldIcleanthewatch?Werecommendusingadamp(notwet!)clothtowipethewatchgently.9.Whatisthewarrantyforthiswatch?Thewatchiswarrantedforoneyearagainstmanufacturingdefectsonthewatchbodyandthewatchelectronicfunctionitself.Signsofabuseandmisusewillvoidthewarranty.Strapsarenotcoveredinthiswarranty.Forfaultywatches,youcanmakea1-to-1exchangeatourSmartBuddyWatchServiceCentre:3015AUbiRoad1,#06-02,Singapore408705.Doremembertoremovethepaymentchipfromthefaultywatchandinsertitintothenewwatch.Thereafter,setupthenewwatchviathe‘Watch’sectionontheSmartBuddyMobileAppFrequently Asked Questions (FAQ)10.CanIchangethewatchstrap?Yesyoucan!eShoppenow.comhasaspectacularrangeofbeautifulandreliablestrapsavailableforpurchase.11.CanIpurchasethiswatch?Yesyoucan!YoumaypurchaseanewwatchfromeShoppenow.com.DotakenotethatthewatchisonlycompatibleforusewiththePOSBSmartBuddyMobileApp.12.WherecanIdownloadtheSmartBuddyMobileApp?Themobileappisavailablefordownloadusingthelinkshere.RefertoourSmartBuddyMobileAppguidehereformoreinfo.13.WhatshouldIdoifmychildloseshis/herSmartBuddycard/watchwithchip?YoumaytemporarilydisabletheSmartBuddywatchbyswitchingthe“DisableAccount”to“On”underyourchild’s profile. In the event the watch is found, you may enable it again by switching the “Disable Account” to “Off”. DonotethatdisablingtheaccountonlydisablesitsusageonSmartBuddyterminalsandNETSretailersoutsideofschool.Non-NETSrelatedtransaction(i.e.,MRT/BusRide)willnotbedisabled.YoumayrefertoourSmartBuddyHelp&Supportpagehereformoreinformation.14.IamunabletosyncmySmartBuddywatch.WhatcanIdo?PleaseensureyouhaveinstalledthelatestversionoftheSmartBuddyMobileApponyourphone.Oncedone,pleasetrytosyncagain.YoumayfollowtheguidesheretosyncyourSmartBuddywatch.Ifitstillfails,youmayhaveafaultySmartBuddywatch.11

4.CanIuseothermicro-USBcable?Yes,anygoodandreliable3rdpartymicro-USBcablewillworkwiththiswatch.5.WhatkindofchargershouldIuse?TypicallyaUSBchargerwithatleast5V1.0Aforreliableandtimelychargingisrecommended.6.Howlongcanthebatterylast?Undernormaluse,thewatchcanbeusedupto14days.Normalusagereferstothebrightnesslevelsetatmedium,andtheheartratemonitoringfeaturelimitedtosporadicuse.7.Isthewatchwaterproof?No,itiswater-resistant.Thismeansthatitcanwithstandrainandlightexposuretowater,suchasthewashingofhandsanda“short”shower,butisnotsuitableforswimming.8.HowshouldIcleanthewatch?Werecommendusingadamp(notwet!)clothtowipethewatchgently.9.Whatisthewarrantyforthiswatch?Thewatchiswarrantedforoneyearagainstmanufacturingdefectsonthewatchbodyandthewatchelectronicfunctionitself.Signsofabuseandmisusewillvoidthewarranty.Strapsarenotcoveredinthiswarranty.Forfaultywatches,youcanmakea1-to-1exchangeatourSmartBuddyWatchServiceCentre:3015AUbiRoad1,#06-02,Singapore408705.Doremembertoremovethepaymentchipfromthefaultywatchandinsertitintothenewwatch.Thereafter,setupthenewwatchviathe‘Watch’sectionontheSmartBuddyMobileAppFrequently Asked Questions (FAQ)10.CanIchangethewatchstrap?Yesyoucan!eShoppenow.comhasaspectacularrangeofbeautifulandreliablestrapsavailableforpurchase.11.CanIpurchasethiswatch?Yesyoucan!YoumaypurchaseanewwatchfromeShoppenow.com.DotakenotethatthewatchisonlycompatibleforusewiththePOSBSmartBuddyMobileApp.12.WherecanIdownloadtheSmartBuddyMobileApp?Themobileappisavailablefordownloadusingthelinkshere.RefertoourSmartBuddyMobileAppguidehereformoreinfo.13.WhatshouldIdoifmychildloseshis/herSmartBuddycard/watchwithchip?YoumaytemporarilydisabletheSmartBuddywatchbyswitchingthe“DisableAccount”to“On”underyourchild’s profile. In the event the watch is found, you may enable it again by switching the “Disable Account” to “Off”. DonotethatdisablingtheaccountonlydisablesitsusageonSmartBuddyterminalsandNETSretailersoutsideofschool.Non-NETSrelatedtransaction(i.e.,MRT/BusRide)willnotbedisabled.YoumayrefertoourSmartBuddyHelp&Supportpagehereformoreinformation.14.IamunabletosyncmySmartBuddywatch.WhatcanIdo?PleaseensureyouhaveinstalledthelatestversionoftheSmartBuddyMobileApponyourphone.Oncedone,pleasetrytosyncagain.YoumayfollowtheguidesheretosyncyourSmartBuddywatch.Ifitstillfails,youmayhaveafaultySmartBuddywatch.12

Frequently Asked Questions (FAQ)15.Thewatchdoesn’tdisplaythecorrectnickname,date&timebecauseitranoutofbattery.WhatshouldIdo? Please charge your Smart Buddy watch first before syncing it via the “Watch” section on the Smart Buddy app.YoumayfollowtheguidesheretosyncyourSmartBuddyWatch.Ifitstillfails,youmayhaveafaultySmartBuddywatch.16.Thewatchgoesonstandbymode(i.e.,watchscreenturnsdark)after10seconds.Willthedateandtimebeupdated? Yes, the date and time will continue to be updated. Only when the watch is turned off, will the date and time stopupdatingandyourchildwillhavetosetthedateandtimeagainwhenthewatchisturnedbackon.17.IfIsee“GOODBYE”onthewatchface,isitstillonstandbymode? No, this indicates that the watch has been turned off. When the watch is first turned on, you will see “HELLO” anditwillgointostandbymodeafter10seconds(i.e.,watchscreenturnsdark).18.WhyismySmartBuddywatchalwaysblinkinggreenlightwhennotworn?ThisisbecauseheartratemonitoringisenabledontheSmartBuddymobileappforchild’swatch.Ifyouwould like to turn off the blinking green light, you can either disable the heart rate monitoring entirely on the apporsetatimeperiodwhenheartratemonitoringwillbeenabled.13

Disposing SustainablyProductDisposalThis product contains electronic parts, including a small li-ion battery, To dispose off this product sustainably,werecommendthatyoufollowthestepsbelow:•Ensurethepaymentchiphasbeenremovedfromthewatch(withthepaymentchipremoved,paymentcannolongerbemadewiththedisposedwatch)•Locatetheneareste-wastedisposalpointnearyou(visitNEAwebsiteformoreinformation)• Proceed to the desired location and dispose off the watch, adhering to any instructions at the siteThisensuresthattheproductisproperlyhandledorrecycledbyauthorizedandapprovedauthoritiesorcompanies.Paymentchipdisposal1.Contact POSB hotline at 1800 111 1111 to permanently terminate the payment chip first before cutting it.2.Shouldyounolongerrequirethepaymentchip,youmaywishtocutthechipintoequalhalves.3. Dispose off the chip like any other general waste.14

SupportNeedhelpingeneraloronhowtoactivateyourchip/card?ClickhereLetushearyourfeedback![email protected]00