pursuitrak PRO1CP User manual

OWNER’S MANUAL
V
E
H
I
C
L
E
T
H
E
F
T
R
E
C
O
V
E
R
Y
S
Y
S
T
E
M
C
O
N
V
E
N
I
E
N
C
E
P
L
A
N
S
PRO1CP • PRO3CP • PROULP

Cont nts
Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Account Activation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
If Your Vehicle is Stolen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
$1,000 Theft Recovery Guarantee . . . . . . . . . . . . . . . . . . . . . 4
Website Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Automated Telephone Command System . . . . . . . . . . . . . . . 9
Additional Credit Packages . . . . . . . . . . . . . . . . . . . . . . . . . 10
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1

Welcome!
You have just joined the ranks of satisfied
PursuiTrak owners who have the peace of mind
that their investment is always secure.
PursuiTrak is one of the most advanced vehicle
theft recovery, tracking, and convenience
systems on the market!
PursuiTrak also gives you the option to enhance
your driving experience with a number of optional
convenience and safety features like remote start,
auto unlock and lock and many more.
Before you activate your system take a moment
to review this manual with its instructions and
convenience package options.
2

Account Activation
Your Dealer may have already activated your unit. Please check with them
to clarify that your unit has been activated.
If your account has not yet been activated, it is important that the activation
process be completed in order to ensure that your theft recovery coverage
and any additional benefits and services which have been included with
your device are active on your account. To do this, the activation form must
be completed, and you must accept the Service Terms and Conditions by
reading and signing the provided Activation orm. After accepting and
signing your activation form it must then be faxed to 800-805-6377 OR by
visiting pursuitrak.com/activations to complete the on-line activation form
and agree to the Terms and Conditions there from your computer. If you
are having problems with the activation process,
Customer Service may be reached at 1 [phone] Monday through
riday between the hours of 8:00am to 8:00pm Eastern time.
Your devices IMEI and (TPC) Temporary Pass Code numbers are located
on the activation form provided by your dealer. You will need the IMEI
number to complete your activation process.
Activating your device with a Convenience lan: When activating your
device with a service convenience plan, your default User Name will be the
first letter of your first name and your entire last name. You can use the
TPC# (Temporary Pass Code) provided with the device as your password
to login and access your account. Once your system has been activated,
you should change the temporary password by logging into the Pursuitrak
GPS website www.pursuitrak.net and clicking on the “Account” button. You
can then enter in a new password in the boxes provided above the word
“Password”. You must then click the “Save and Continue” button to save
your changes and move to the next screen. Please make sure to record
your new password on the wallet card portion of the activation card.
Note: It is the customer’s responsibility to confirm that their unit is
registered with Seaguard Electronics, LLC for wireless service to ensure
vehicle theft recovery coverage.
3

Syst m Configuration
RO1C , RO3C & ROUL Configuration
The PRO1CP, PRO3CP & PROULP gives you the ability to interact with the
full array of features incorporated in our tracking website;
www.pursuitrak.net, and our automated phone system at 1 800 705 8766.
The PursuiTrak system provides you with the most advanced theft recovery
product available today. If your vehicle is ever stolen, you will have access
to the power of our UL Approved Central Monitoring Station that is available
24/7/365 to work with law enforcement to recover your vehicle fast.
If Your V hicl Has B n Stol n
What you need to do:
Dial 1-800-705-8766 and select option 2 from the menu options. You will
then be asked to provide the Home Telephone number that is registered to
your account. This is the home # that you provided when you activated the
system. Upon entering the correct number, you will be connected with a
representative to assist you in filing a stolen vehicle report with the proper
law enforcement agency. You will need to have the Name that is registered
on your account and the License Plate # of the vehicle. The representative
will then work directly with law enforcement to recover your vehicle.
$1,000 Th ft R cov ry Guarant
Your purchase of the PROPT20 system also includes a $1,000 theft
recovery performance guarantee. If your vehicle is reported stolen and is
not recovered within 24 hours, you will be reimbursed $1,000. The Theft
Recovery coverage remains in effect for a period of three years after the
date of purchase and requires the owner have an active system. Please
complete the separate enclosed registration form
4

W bsit M nus
After you have successfully logged in to the tracking website there are 6
buttons on the left side menu that you can use to navigate the site.
Account: This page contains your contact information; log in password,
time zone settings, phone numbers, email address and some personal
information. To make a change to any of these, after your selection is made
you must click the “Save and Continue” button on the bottom of the page.
Billing: By clicking the “Billing” button you will be directed to the billing
menu. The billing menu consists of the following:
Accounting: This button displays your accounts billing history.
urchase lans: The “Purchase Plans” button takes you to the
Additional Credit Plans page where you can select which plan you
would like to purchase.
Billing Method: This button lets you choose how you prefer to pay for
additional credits.
Vehicles: The Vehicles menu lets you change vehicle information and
indicates the service available to you. The vehicles menu includes:
Edit Vehicle: This selection lets you change your vehicle information,
vehicle notification contact information, test your vehicle’s
communications and store emergency contact numbers.
Add Vehicle: By clicking this button, you can add an additional vehicle
to an existing account to manage a group of vehicles under the same
account.
Service lans: The “Service Plans” page provides detailed information
about all of the services available to you with your PursuiTrak system.
Tracking: The Tracking section of the site is where you can send
commands to locate your vehicle and view it on two different mapping
options. The tracking menu consists of:
Locate: By clicking the “Locate” button you will be sending a
command to track your vehicle and have it displayed on a map. Once
the map loads, you have the choice to view it on the standard map or
use an aerial view satellite image. You can use the zoom tool at the
right to zoom in and out on both maps.
5

Schedules: The Schedules section can be used to schedule times and
durations in which you would like to track your vehicle. This tool can
also be used to schedule other vehicle commands such as speed alert,
geofence, door unlock, or even remote engine start if equipped.
All times are related to the Pacific Time Zone. Be sure to remember to
account for the time difference in your region.
Pacific Mountain Central Eastern
9:00am 10:00am 11:00am 12:00pm
Note: It is important to remember that any scheduled commands will continue until such time
as you disable them. All commands sent via the automated scheduling tool will incur the
same message credit utilization as a command sent manually. Access to the automated
scheduling tool is only available via the tracking website.
Commands: The commands page allows you to send a number of
control commands to your vehicle. To use any of the configured alarm
commands, simply click on the Alarm Commands button and then
click Activate/ Deactivate on your desired command. It may take up to
3 minutes to receive a command confirmation, since the Alarm
Command message has to broadcast over the wireless network and
then send back an acknowledgment. Please be patient.
Alarm Commands:
Arm Lock/Lock Doors/Geofence On - Clicking this command performs
the described action and does not require any additional steps.
Disarm Unlock/Unlock Doors/Geofence Off - Clicking this command
performs the described action and does not require any additional
steps.
Remote Engine Start - Clicking this command will activate the remote
engine starter and does not require any additional steps.
Theft Reset - Clicking this command stops theft track and arms the
alarm and tracking unit. The alarm must be disarmed in order to start
the vehicle.
Unlock Only - Clicking this command will send a door unlock only
command.
Note: 1. Each time you perform one of these commands, one (1) message credit will be
withdrawn from your account balance.
2. To receive alarm notifications and to activate remote engine start, your vehicle
must be equipped with an alarm system that provides these features.
6

System Commands: The System Command page allows you to send a
number of system control commands to your PursuiTrak GPS System
installed in your vehicle. To use any of these commands, simply click
on the System Commands button and then click on your desired
command. It may take up to 3 minutes for a command confirmation,
since the GPS Command message has to broadcast over the wireless
network and then send back an acknowledgment. Please be patient.
Here is a description of the available System Commands:
Auto Report - Clicking this command performs the described action
utilizing the feature parameters stored under the System Settings
Menu item. (Warning. This command can use up credits quickly if not
monitored. This feature is not included in the PROULP plan.)
Excessive Speed Alert - Clicking this command performs the
described action utilizing the feature parameters stored under the
System Settings Menu item.
Geofence - Clicking this command performs the described action
utilizing the feature parameters stored under the System Settings
Menu item.
Low Battery Alert - Clicking this command performs the described
action utilizing the feature parameters stored under the System
Settings Menu item.
Alarm Command anel - Clicking this command links the home page
to the Alarm Commands control page.
System Settings: The System Settings page allows you to make changes
to how a feature will operate once activated from the system commands
page. Before making changes to these settings be sure to turn off the
respective feature from the systems commands page, the changes will then
become effective once the feature is reactivated from the system
commands page. Here is a description of the available System Settings:
Auto Report Interval - Adjusts the time between vehicle location
reports. You can select none to 24 hours. When you select none, the
auto report will record the trip start, stationary vehicle (when vehicle
stops) and then end of trip (10 minutes after the vehicle has become
stationary).
7

Auto Report Duration - Adjusts the length of time the Auto Report will
function. The adjustment is from 1 hour to forever. The Auto report
time duration begins when the "Auto Report" command is activated in
the System Commands page. (Warning. This command can use up
credits quickly if not monitored.)
Excessive Speed Alert - Adjusts the vehicles speed notification. The
adjustment is from 50 to 120 MPH.
Geo Fence - Adjusts the trigger radius around the vehicle for Inside
and Outside Geo Fence notification. The adjustments are 1/2 mile to
500 miles.
Low battery Alert - Adjusts the battery voltage threshold for Low
battery notification. The adjustment is 10-12.25 volts. (Appropriate
battery level should be 11 - 11.75 volts)
Remote Diagnostics - Displays the current status of the system.
History: The History page displays the selected vehicle’s event history. You
can view history of alarm notifications, tracking, or commands from the
past hour to the history of activation. You can specify a particular date
range with the use of the calendar. After entering the range, you will need
to click the refresh button on the screen.
Every sent vehicle command will create an event ID number which will
capture the date and the time it was sent. The event confirmation will
always include the address of where the vehicle was during this
transaction.
By clicking on the word display under the Map Heading, you will view
where the vehicle was located when you requested this event. (You will not
be charged any message credits to view this information.)
By clicking the MAP ALL feature button, the internet web page will
automatically display up to 100 positions, with the oldest location being
number 1 and numerically sequenced on the map.
8

Automat d T l phon Command Syst m
The Automated Telephone Command System allows you to send remote
control commands to your vehicle over the telephone utilizing its touch
tone keys.
These actions include:
1. Arm/Lock* 6. Speed Alert Off
2. Disarm/Unlock* 7. Geo ence On
3. Remote Engine Start* 8. Geo ence Off
4. Speed Alert On 9. Theft Reset
5. Vehicle’s Location
* Vehicle must be equipped with the proper product and features. Please see salesman for
details. Additional parts and more labor may be required.
In order to access the tracking device via the telephone, the home phone
number that was provided on the activation form must be entered. The
password will be the same one that is set for the website.
Login and Menu:
To use the Automated Telephone Command System:
1. Call 1-800-705-8766
2. Press 1 for Vehicle Commands
Press 2 to Report a Stolen vehicle
Press 3 for Customer Service
Press 4 for Dealer Services
Press 5 to Repeat Options
3. Press 1 to send Vehicle Commands.
4. Please enter your home area code and phone number now. (this number
must match the information on your activation form)
5. Please enter your account password followed by the # sign. (only
applicable with a convenience plan)
Once you have entered the system, you will be prompted with a menu of
available services. After you select a command, it may take 1 to 3 minutes
for a control confirmation since the control message has to broadcast over
the wireless network and send back an acknowledgment. Please be patient.
9

Additional Cr dit Packag s
Message credits can be purchased right on our tracking website
www.pursuitrak.net by clicking the “Billing” button on the left side menu. In
the billing section, click the “Billing Method” button. The Billing Method
page displays the different ways you can choose to pay for your purchase.
After you select your payment option and accept the terms and conditions
you will be directed to the vehicles menu. Go to the bottom right of the
Vehicles menu and click the “Buy” button next to the credit counter. You
will then be able to choose which credit package you would like.
Using Your Message Credits:
The sending of any vehicle command incurs in the use of one (1) message
credit. A message credit is deducted from your account each time the
system receives a response from your vehicle which indicates the
successful reception by the vehicle of the sent command. A message credit
will also be deducted when you receive an alert, or a geo fence violation.
Note: In the event that the vehicle fails to receive any sent command, the system will not
deduct a message credit from your account.
10

11

12
PRODUCT REGISTRATION
Thank you for purchasing an Audiovox product. We pride ourselves on
the quality and reliability of all our electronic products but if you ever
need service or have a question, our customer service staff stands
ready to help. Contact us at www.audiovox.com
RODUCT ROTECTION:
In case of an insurance loss such as fire, flood or theft, your
registration will serve as proof of purchase.
URCHASE REGISTRATION:
Registering On-line will allow us to contact you in the unlikely
event a safety notification is required under the ederal Consumer
Safety Act.

36 MONTH LIMITED WARRANTY
Applies to Satellite-Based Automotive Security Products.
AUDIOVOX ELECTRONICS CORPORATION (the Company) warrants to the
original purchaser of this product that should this product, under normal
use and conditions, be proven defective in material or workmanship within
36 months from the date of original purchase, such defect(s) will be
repaired or replaced with new or reconditioned product (at the Company's
option) without charge for parts or labor. During the first year of the
warranty, there will be no charge for removing or reinstalling a product if
performed at a participating authorized Travelers Warranty Station.
TRAVELER'S WARRANTY SERVICE 1-800-645-4994
Simply call toll free to our control office for reference to the authorized
Warranty Station in your area and to obtain an Authorization number. No
repairs or replacement will be made without a valid Authorization number.
To obtain repair or replacement within the terms of this Warranty, the
product is to be delivered with proof of warranty coverage
(e.g. dated bill of sale), authorization number, specification of defect(s),
transportation prepaid, to an approved warranty station. This warranty is
not transferable.
This Warranty does not cover damage to vehicle electrical system or,
except as above provided, costs incurred for removal or reinstallation of
the product. This Warranty does not apply to any product or part thereof
which, in the opinion of the Company, has suffered or been damaged
through alteration, improper installation, mishandling, misuse, neglect,
accident, or by removal or defacement of the factory serial number/bar
code label(s).
13

This Warranty is in lieu of all other express warranties or liabilities. ANY
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY O
MERCHANTABILITY, SHALL BE LIMITED TO THE DURATION O THIS
WRITTEN WARRANTY. ANY ACTION OR BREACH O ANY WARRANTY
HEREUNDER INCLUDING ANY IMPLIED WARRANTY O
MERCHANTABILITY MUST BE BROUGHT WITHIN A PERIOD O 72
MONTHS ROM DATE O ORIGINAL PURCHASE. IN NO CASE SHALL THE
COMPANY BE LIABLE OR ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES OR BREACH O THIS OR ANY OTHER WARRANTY. No person
or representative is authorized to assume for the Company any liability
other than expressed herein in connection with the sale of this product.
The Company does not warrant that this product cannot be compromised
or circumvented. THE EXTENT O THE
COMPANY'S LIABLITY UNDER THIS WARRANTY IS LIMITED TO THE
REPAIR OR REPLACEMENT PROVIDED ABOVE AND, IN NO EVENT, SHALL
THE COMPANY'S LIABILITY EXCEED THE PURCHASE PRICE PAID BY THE
PURCHASER OR THE PRODUCT WITHOUT COST O INSTALLATION.
THE COMPANY DOES NOT PROVIDE MONITORING OR COMMUNICATIONS
SERVICES. THE COMPANY DOES NOT ASSUME ANY RESPONSIBILITY
OR SUCH SERVICE PROVIDED BY SEAGUARD ELECTRONICS, LLC, OR
OTHER NONA ILIATED INDEPENDENT COMPANY. PURCHASER
ASSUMES ULL RESPONSIBILITY OR SUCH SERVICE AND ANY NOTICE
GIVEN TO SEAGUARD ELECTRONICS, LLC, OR ANY OTHER SERVICE
PROVIDER.
Some states do not allow limitations on how long an implied warranty lasts
or the exclusion or limitation of incidental or consequential damage so the
above limitations or exclusions may not apply to you. This Warranty gives
you specific legal rights and you may also have other rights which vary
from state to state.
Audiovox Electronics Corporation, 150 Marcus Blvd., Hauppauge, New York
11788 l 1-800-645-4994
14


TM
REMOTE SECURITY SYSTEMS
150 Marcus Blvd., Hau auge, NY 11788/631.231.7750/800.290.6650
©2009 Audiovox Cor oration
Prices, s ecifications and data are subject to change or withdrawal without notice.
"Audiovox Electronics Cor oration rovides only the electronic device under the trademark PursuiTrak. Seaguard
Electronics is res onsible for the wireless service, vehicle tracking and theft recovery services. Audiovox assumes no
res onsibility or shall be held liable for the services rovided by Seaguard Electronics."