Quanmax QTM-1850 User manual

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QTM
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1500/1700/1850/1900/2150 User’sManual
QTM-1500/1700/1850/1900/2150
10-point PCT Multi-touch Flat Panel Monitor
User’s Guide

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QTM
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1500/1700/1850/1900/2150 User’sManual
Contact Info: Quanmax Inc.
4F, No. 415,Ti-Ding Blvd. Sec.2NeiHu District,
Taipei114Taiwan
Tel: [phone]
Fax:[phone]
Visit our site at: www.quanmax.com
© 2016 QuanmaxInc. All rightsreserved.
Theinformation in this user’sguide isprovided for referenceonly.Quanmax does notassume any
liabilityarising outof theapplication oruseof theinformationor productsdescribedherein. Thisuser’s
guide may contain or referenceinformationand productsprotected bycopyrightsor patentsand does
not convey anylicense under the patent rightsof Quanmax, nor the rights of others.
Quanmax is a registered trademark ofQuanmax. All trademarks, registered trademarks, and trade
names used in this user’sguide are the property oftheir respectiveowners.All rights reserved.This
user’sguide containsinformation proprietary toQuanmax. Customers may reprintand use this user’s
guide in other publications.Customers may alter thisuser’sguide and publish itonlyafter they remove
theQuanmax name, cover,and logo.
Quanmax reserves the right tomake changeswithoutnoticein productor componentdesignas
warranted byevolution in user needs orprogressin engineering or manufacturing technology.
Changeswhich affectthe operationoftheunitwill be documentedin thenext revision of this user’s
guide.

Content
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Content
Content......................................................................................................................................3
Figures......................................................................................................................................4
Tables........................................................................................................................................5
Safety Instructions...................................................................................................................6
Before You Begin....................................................................................................6
When Working Inside a Computer.......................................................................6
Preventing Electrostatic Discharge......................................................................7
Preface......................................................................................................................................9
How to Use This Guide..........................................................................................9
Unpacking................................................................................................................9
RegulatoryCompliance Statements....................................................................9
WarrantyPolicy.....................................................................................................10
Maintaining Your Computer.................................................................................11
Chapter 1 Introduction.......................................................................................................14
Overview ................................................................................................................14
ProductSpecifications.........................................................................................15
System Tour..........................................................................................................16
Mechanical Dimensions.......................................................................................18
Chapter 2 Getting Started....................................................................................................23
Setting up your monitor........................................................................................23
VESA Mounting.....................................................................................................25
Panel Mounting.....................................................................................................26
Chapter 3 OSD Functions....................................................................................................31
Control Buttons.....................................................................................................31
Setting Instruction.................................................................................................32
Function Instruction..............................................................................................33
Chapter 4 Driver Installation................................................................................................36

Figures
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Figures
Figure 1 I/Os...........................................................................................................16
Figure 2 Control Panel Keypad...........................................................................17
Figure 3 Mechanical Dimensions ofQTM-1500...............................................18
Figure 4 Mechanical Dimensions ofQTM-1700...............................................19
Figure 5 Mechanical Dimensions ofQTM-1850...............................................20
Figure 6 Mechanical Dimensions ofQTM-1900...............................................21
Figure 7 Mechanical Dimensions ofQTM-2150...............................................22
Figure 8 HDMI / DVI-D / VGA..............................................................................23
Figure 9 Connecttouch panel.............................................................................24
Figure 10 Turning on the system........................................................................24
Figure 11 QTM-1500/1700/1900 VESA Mounting Hole Locations................25
Figure 12 QTM-1850/2150 VESAMounting Hole Locations..........................25
Figure 13 Panel MountCut-outhole and maximum panel thickness
(QTM-1500)....................................................................................................26
Figure 14 Panel MountCut-outhole and maximum panel thickness
(QTM-1700)....................................................................................................26
Figure 15 Panel MountCut-outhole and maximum panel thickness
(QTM-1850)....................................................................................................27
Figure 16 Panel MountCut-outhole and maximum panel thickness
(QTM-1900)....................................................................................................27
Figure 17 Panel MountCut-outhole and maximum panel thickness
(QTM-2150)....................................................................................................28
Figure 18 Panel Mounting (QTM-1500/1850)...................................................29
Figure 19 Panel Mounting (QTM-1700/1900)...................................................29
Figure 20 Panel Mounting (QTM-2150).............................................................30
Figure 21 OSD Main Menu and Sub-menu.......................................................32

Tables
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Tables
Table 1 QTM-1500/1700/1850/1900/2150 productspecifications.................15
Table 2 OSD Control Button................................................................................31
Table 3 “Picture” Menu.........................................................................................33
Table 4 “Image Setting” Menu.............................................................................33
Table 5 “Color” Menu............................................................................................33
Table 6 “Signal Source” Menu.............................................................................34
Table 7 “Audio” Menu............................................................................................34
Table 8 “OSD Menu” Menu..................................................................................34
Table 9 “Information” Menu..................................................................................35

Safety Instructions
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Safety Instructions
Before You Begin
Before handling the product,read the instructions andsafetyguidelines on the
following pages to preventdamage to the productand to ensure your own personal
safety.Refer to the “Advisories”section in the Preface for advisoryconventions used
in this user’s guide,including the distinction between Warnings, Cautions,Important
Notes,and Notes.
Always use caution when handling/operating a computer.Onlyqualified,
experienced,authorized electronics service personnelshould access the
interior of a computer.The powersupplies produce high voltages and
energyhazards,which can cause bodilyharm.
Use extreme caution when installing or removing components.Refer to the
installation instructions in this user’s guide for precautions and procedures.
If you have any questions,please contactQuanmaxPost-Sales Technical
Support.
WARNING
High voltages arepresent inside the chassis when the unit’s power cord is
plugged into an electrical outlet.Turn off system power, turn offthe power
supply,and then disconnectthe power cord from its source before
removing the chassis cover.Turningoffthe system powerswitch does not
remove power to components.
When Working Inside a Computer
Before taking covers offa computer,perform the followingsteps:
1. Turn offthe computer and anyperipherals.
2. Disconnectthe computer and peripherals from their powersources or
subsystems to preventelectric shock orsystem board damage.This does not
applywhen hotswapping parts.

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3. Follow the guidelines provided in “Preventing Electrostatic Discharge” on the
following page.
4. Disconnectanytelephone or telecommunications lines from the computer.
In addition,take note of these safetyguidelines when appropriate:
To help avoid possible damage tosystem boards,waitfive seconds after
turning offthe computer before removing a component, removing a system
board,or disconnecting a peripheral device from the computer.
When you disconnecta cable,pull on its connector oron its strain-reliefloop,
noton the cable itself. Some cables have a connector with locking tabs.If you
are disconnecting this type ofcable,press in on the locking tabs before
disconnecting the cable.As you pull connectors apart, keep them evenly
aligned to avoid bending anyconnector pins.Also,before connecting a cable,
make sure both connectors are correctlyoriented and aligned.
CAUTION
Do notattemptto service the system yourselfexceptas explained in this
user’s guide.Follow installation and troubleshooting instructions closely.
Preventing Electrostatic Discharge
Static electricitycan harm system boards.Perform service atan ESD workstation
and follow proper ESD procedure to reduce the risk ofdamage to components.
Quanmaxstronglyencourages you to follow proper ESD procedure,which can
include wriststraps and smocks,whenservicing equipment.
You can also take the following steps to preventdamage from electrostatic
discharge (ESD):
When unpacking a static-sensitive componentfrom its shipping carton,do not
remove the component’s antistatic packingmaterial until you are readyto install
the componentin a computer.Justbefore unwrapping the antistatic packaging,
be sure you are atan ESD workstation or grounded.This will discharge any
static electricitythatmayhave built up in your body.

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When transporting asensitive component,firstplace itin an antistatic container
or packaging.
Handle all sensitive components atan ESD workstation.Ifpossible,use
antistatic floor pads and workbench pads.
Handle components and boards with care. Don’ttouch the components or
contacts on aboard.Hold a board byits edges or byits metalmounting bracket.
Do nothandle orstoresystem boards near strong electrostatic,electromagnetic,
magnetic,or radioactive fields.

Preface
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Preface
How to Use This Guide
This guide is designed to beused as step-by-stepinstructions for installation,and as
a reference for operation,troubleshooting,and upgrades.
NOTE
Driver downloads and additional information are available under
Downloads on our website:www.quanmax.com.
Unpacking
When unpacking,follow these steps:
1. After opening the box,save itand the packing material for possible future
shipment.
2. Remove all items from the box.If anyitems listed on the purchase order
are missing,notifyQuanmaxcustomerservice immediately.
3. Inspectthe productfor damage.If there is damage,notifyQuanmax
customer service immediately. Refer to “WarrantyPolicy” for the return
procedure.
Regulatory Compliance Statements
This section provides the FCC compliancestatementfor Class Adevices.
FCCCompliance Statementfor ClassADevices
The product(s) described in this user’s guide has been tested and found to comply
with the limits for a ClassAdigital device,pursuantto Part15 ofthe FCC Rules.
These limits are designed to provide reasonable protection againstharmful
interference when the equipmentis operated in a commercial environment.This
equipmentgenerates,uses,and can radiate radio frequencyenergyand,if not
installed and used in accordance with the user’s guide,maycause harmful
interference to radio communications. Operation ofthis equipmentin a residential

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area (domestic environment) is likelyto cause harmful interference, in which case
the user will be required to correctthe interference (take adequatemeasures) at
their own expense.
Changes ormodifications notexpresslyapproved byQuanmaxcould void the user's
authorityto operate the equipment.
NOTE
The assembler of a personal computer system maybe required to test
the system and/ormakenecessarymodifications ifa system is found to
cause harmful interference or to be noncompliantwith the appropriate
standards for its intended use.
Warranty Policy
Limited Warranty
QuanmaxInc.’s detailed Limited Warrantypolicycan be found under Supportat
www.quanmax.com.Please consultyour distributor for warrantyverification.
The limited warrantyis void ifthe producthas beensubjected to alteration, neglect,
misuse,or abuse;ifanyrepairs have been attempted byanyone other than
Quanmaxorits authorized agent;or if the failureis caused byaccident, acts ofGod,
or other causes beyond the control ofQuanmaxor the manufacturer. Neglect,
misuse,and abuseshall include anyinstallation,operation,ormaintenance ofthe
productother than in accordance with the user’s guide.
No agent,dealer,distributor,service company,or other partyis authorized to change,
modify,or extend the terms ofthis Limited Warrantyin anymanner whatsoever.
Quanmaxreserves the rightto make changes or improvements in anyproduct
withoutincurring anyobligation tosimilarlyalter products previouslypurchased.
Return Procedure
For anyLimited Warrantyreturn,please contactSupportatwww.quanmax.com and
login to obtain aReturn MaterialAuthorization (RMA) Number. If you do not have an
account,send an email to [e-mail] to applyfor one.
All product(s) returned to Quanmaxfor service or creditmustbe accompanied bya
Return MaterialAuthorization (RMA) Number.Freighton all returned items mustbe
prepaid bythe customer who is responsible for anyloss or damage caused by
common carrier in transit. Returns for Warrantymust include a Failure Report for
each unit,byserial number(s),as well as a copyofthe original invoice showing the

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date ofpurchase.
To reduce risk ofdamage,returns ofproductmustbe in a Quanmaxshipping
container.If the original container has been lostor damaged, newshipping
containers maybe obtained from QuanmaxCustomer Service ata nominal cost.
Quanmaxowns all parts removed from repaired products.Quanmaxuses new and
reconditioned parts made by various manufacturers in performing warrantyrepairs
and building replacementproducts.IfQuanmaxrepairs or replaces a product,its
warrantyterm is notextended.
Shipments notin compliance with this Limited WarrantyReturn Policywill notbe
accepted byQuanmax.
Limitation of Liability
In no eventshall Quanmaxbe liable for anydefectin hardware,software,loss,or
inadequacyofdata ofany kind,or for anydirect,indirect,incidental, or
consequential damages in connection with or arising out ofthe performance or use
ofanyproductfurnished hereunder.Quanmax’s liabilityshall in no eventexceed the
purchase price ofthe product purchased hereunder.The foregoing limitation of
liabilityshall be equallyapplicable to anyservice provided byQuanmaxor its
authorized agent.
Maintaining Your Computer
Environmental Factors
Temperature
The ambienttemperature within an enclosuremaybe greater than room
ambienttemperature.Installation in an enclosure should besuch thatthe
amountof air flow required for safe operation is notcompromised.
Considerationshould be given to the maximum rated ambienttemperature.
Overheating can cause a varietyof problems,including premature aging and
failure ofchips or mechanical failure ofdevices.
Ifthe system has been exposed to abnormallycold temperatures,allow a
two-hour warm-up period to bring itup to normal operating temperature before
turning iton. Failure to dosomaycause damage to internal components,
particularlythe hard disk drive.
Humidity
High-humiditycan cause moisture to enter and accumulate in thesystem.This
moisture can cause corrosion ofinternal components and degrade such

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properties as electrical resistance and thermal conductivity. Extreme moisture
buildup inside the system can resultin electrical shorts,which can cause
serious damage to the system.
Buildings in which climate is controlled usuallymaintain an acceptable level of
humidityfor system equipment.However,ifa system is located in an unusually
humid location,a dehumidifier can be used to maintain the humiditywithin an
acceptable range.Refer to the “Specifications”section ofthis user’s guide for
the operating and storage humidityspecifications.
Altitude
Operating asystem ata high altitude (low pressure)reduces the efficiencyof
the cooling fans to cool thesystem.This can cause electrical problems related
to arcing and corona effects.This condition can also causesealed components
with internal pressure,such as electrolytic capacitors,to fail or perform at
reduced efficiency.
Power Protection
The greatestthreats to a system’s supplyofpower are power loss,powerspikes,
and powersurges caused byelectricalstorms,which interruptsystem operation
and/or damagesystem components. To protectyour system, always properly
ground power cables and one ofthe following devices.
Surge Protector
Surge protectors are available in a varietyoftypes and usuallyprovide a level
ofprotection proportional with the costofthe device.Surge protectors prevent
voltage spikes from entering asystem through theAC power cord.Surge
protectors,however,do notoffer protection againstbrownouts,which occur
when the voltage drops more than 20 percentbelow the normalAC line voltage
level.
Line Conditioner
Line conditioners go beyond the overvoltage protection of surge protectors.
Line conditioners keep asystem’s AC power source voltage ata fairlyconstant
level and,therefore,can handle brownouts.Because ofthis added protection,
line conditioners costmore than surge protectors.However, line conditioners
cannotprotectagainsta complete loss ofpower.

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Uninterruptible Power Supply
Uninterruptible powersupply(UPS) systems offer the most complete protection
againstvariations on power because theyuse batterypower to keep the server
running whenAC power is lost.The batteryis charged bythe AC power while it
is available,so whenAC power is lost,the batterycan provide power to the
system for a limited amountoftime,depending on the UPSsystem.
UPS systems range in price from a few hundred dollars to several thousand
dollars,with the more expensive units allowing you to run largersystems for a
longer period oftime whenAC power is lost.UPS systems thatprovide only5
minutes ofbatterypower letyou conductan orderlyshutdown of the system,
butare notintended to provide continuedoperation.Surge protectors should be
used with all UPSsystems,and the UPSsystem should be Underwriters
Laboratories (UL) safetyapproved.

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Chapter 1
Introduction
Overview
The QTM-1500/1700/1850/1900/2150 is a 15"/17" /18.5"/ 19"/21.5" multi-touch
flatpanelmonitor.Itfeatures 10-pointPCTmulti-touch panel and enables fast/
intuitive operation.18.5"and 21.5"models are widescreen and enables multiple
windows or convenientpanoramic viewing experience.
Besides,itcomes with a varietyofdisplayports,including 1xHDMI,1xDVI-D and
1x VGA,for various viewing options,and 1xUSB 2.0 for touch functionality.
Equipped with an IP65-rated frontbezel ad anti-scratch glass surface,the
QTM-1500/1700/1900 provides excellentresistance to harsh environments and thus
is highlysuited to a wide range of industrial applications.
Checklist
QTM-1500/1700/1850/1900/2150
Power Adapter
Power Cord
Quick installation Guide
1xPanel Mounting Kit(with screw bag)
Optional VESA Mounting Kit
Features
15"/17"/19" square-screen (4:3/5:4) 10-point PCTmulti-touch LCD Display
18.5"/21.5"widescreen (16:9) 10-point PCTmulti-touch LCD Display
1xHDMI, 1xDVI-D, 1x VGA
1xUSB2.0 for touch functionality
IP65 approved frontbezel
Glass hardness of6H
Bezel-free flatpanel design

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Product Specifications
LCD Display QTM-1500 QTM-1700 QTM-1850 QTM-1900 QTM-2150
DisplaySize 15" 17" 18.5" 19" 21.5"
Aspect Ratio 4:3 5:4 16:9 5:4 16:9
Backlight LED LED LED LED LED
Resolution 1024 x768 1280 x1024 1366 x768 1280 x1024 1920 x1080
Brightness(typical) 350 cd/m2 350cd/m2 300 cd/m2 250cd/m2 250 cd/m2
Contrast Ratio (typical) 600:1 1000:1 1000:1 1000:1 5000:1
Color 16.2M 16.2M 16.7M 16.7M 16.7M
Viewing Angle (L/R/H/L) 85°/85°/80°/80° 85°/85°/80°/80° 85°/85°/80°/80° 85°/85°/80°/80° 89°/89°/89°/89°
Touch 10-point PCT
External Display 1x HDMI (on rear)
1x DVI-D (on rear)
1x VGA (on rear)
Audio 2x Speaker-out (3W)
1x Line-out (on rear)
1x Line-in (onrear)
USB 1x USB2.0 (on rear forTouch)
Power Connector: DC Jack(on rear)
Input Voltage: DC 12V (Optional: DC 24V)
Cooling Fanless
Dimensions (W x H x D) 381.7 x 305.6 x
68.2 mm (15.03"
x 12.03" x 2.69")
413.0 x 334.0 x
73.3 mm (16.26"
x 13.15" x 2.89")
483.0 x 304.0 x
50.0 mm (19.02"
x11.97" x1.97")
447.3 x 372.0 x
70.4 mm (17.61"
x 14.65" x 2.77")
542.6 x 339.2 x
55.0 mm (21.36"
x 13.35" x 2.17")
Environment OperationTemperature: 0°C~50°C/ 32°F ~122°F
Storage Temperature:-20°C ~70°C/ -4°F ~158°F
Humidity: 0% ~ 95%
Mounting VESAMount, Panel Mount
Certification CE, FCC ClassA
Table1 QTM-1500/1700/1850/1900/2150 product specifications

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System Tour
Refer to the diagrams below to identifythe components ofthe system.
I/Os
Figure 1 I/Os
USB
This USB (Universal Serial Bus) portfor touch functionalityonly
DC Jack
The supplied power adapter converts AC power to DC for use with this jack.
Powersupplied through this jacksupplies power to the PC.To preventdamage
to the PC,always use thesupplied power adapter.
HDMI
HDMI connector for displayoutput
DVI-D
DVI-D is an acronym whichmeans Digital Video Interface Digital.Essentiallyit
is a cable thatconnects two devices producing an outputimage on ascreen.
VGA
D-Sub 15 pin VGAconnector for displayoutput
Line-Out (Green)
The stereo headphone jack is used to connectthe system’s audio outsignal to
amplifiedspeakers or headphones.
Line-In (Blue)
The Line-in jackis designed to take input from a higher-powered sound source.

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Control Panel Keypad
Figure 2Control Panel Keypad
Power Button
To turn the monitor on and off
Power LED
To indicate the power status ofthe LCD panel
Menu / Enter Button
To turn on the OSD menu or to confirm theselection
Up Button
To move to the next item,to displaythe nextsetting function,or to increase the
setting value
Down Button
To move to the previous item,to displaythe previous setting function, or to
decrease the setting value
Exit Button
To turn offthe OSD menu or to move from a sub-menu to mainmenu and save
the changes made in the sub-menu

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Mechanical Dimensions
381.7 x305.6 x69.3 mm (W x H xD)
Figure 3 Mechanical Dimensionsof QTM-1500

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413.0 x343.9 x73.3 mm (W x H xD)
Figure 4 Mechanical Dimensionsof QTM-1700

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483.0 x304.0 x50.0 mm (W x H xD)
Figure 5 Mechanical Dimensionsof QTM-1850