Quantum GoVault 40GB User manual

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GoVault™ for Windows User’s Guide, P/N 20013264-001, June 2007
Product of USA.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied,
including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum
Corporation may revise this publication from time to time without notice.
COPYRIGHT STATEMENT
Copyright 2007 by Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written
authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.
TRADEMARK STATEMENT
Quantum and the Quantum logo are registered trademarks and GoVault is a trademeak of Quantum Corporation.
Other trademarks may be mentioned herein which belong to other companies.

GoVault™ for Windows User’s Guide iii
Contents
Chapter 1 Introduction 1
Overview............................................................................................................. 1
Product Description........................................................................................... 2
GoVault Docks ............................................................................................ 3
GoVault Cartridges .................................................................................... 3
GoVault System Application Software.................................................... 4
Backup Application Software ................................................................... 4
GoVault Firmware...................................................................................... 4
Operational Features ......................................................................................... 5
Drive Properties Context ........................................................................... 5
Backup Application Interface ................................................................... 5
Chapter 2 Installation Procedures 6
System Requirements........................................................................................ 7
Cartridge Handling Precautions ..................................................................... 8
Unpacking and Inspection Procedures........................................................... 8
Installing the Internal GoVault Dock.............................................................. 9

Contents
GoVault™ for Windows User’s Guide iv
Installing the SATA Card .......................................................................... 9
Installing the Internal GoVault Dock..................................................... 10
Installing the External GoVault Tabletop Dock .......................................... 15
Installing the GoVault System Application Software................................. 16
Determining Which System Application Applet to Use..................... 17
Installing the GoVault System Application Software ......................... 17
Installing the Backup Application Software ................................................ 23
Registering GoVault ........................................................................................ 23
Chapter 3 Operation 24
Understanding the Activity LED Indicator Display................................... 25
Inserting and Ejecting Cartridges.................................................................. 26
Inserting Cartridges.................................................................................. 26
Ejecting Cartridges ................................................................................... 27
Attaching Labels to Cartridges ...................................................................... 31
Write Protecting Cartridges............................................................................ 32
Changing the Volume Label of Cartridges .................................................. 33
Reformatting Cartridges ................................................................................. 33
Accessing GoVault System Application Software Features ...................... 34
Using Cartridge Password Protection .......................................................... 37
About Cartridge Password Protection .................................................. 37
Setting Cartridge Password Protection ................................................. 38
Entering the Cartridge Password ........................................................... 39
Changing the Cartridge Password......................................................... 41
Performing a Security Erase Cartridge Function ................................. 42
Checking the GoVault Dock and Cartridge Status ..................................... 44
Dock Status ................................................................................................ 45
Cartridge Status ........................................................................................ 46
Updating the GoVault Firmware................................................................... 47
Handling Operational Fault Conditions....................................................... 49
Abnormal Hardware Conditions ........................................................... 50
SMART Threshold Detection.................................................................. 51
Chapter 4 Specifications 52
Physical Specifications .................................................................................... 53
Power Specifications........................................................................................ 55
Performance Specifications............................................................................. 57
Reliability Specifications ................................................................................. 58

Contents
GoVault™ for Windows User’s Guide v
Environmental Specifications......................................................................... 59
Interface Compliance Specifications ............................................................. 60
Appendix A Changing the Bezel 62
Parts and Tools Required................................................................................ 62
Procedure .......................................................................................................... 63
Appendix B Configuring Windows for DMA Data Transfer Mode 66
About Data Transfer Modes........................................................................... 66
Determining Your Motherboard Configuration.......................................... 67
Changing the Transfer Mode ......................................................................... 69
Appendix C Environmental and Disposal Compliances 73
Environmental Compliance............................................................................ 73
Disposal of Electrical and Electronic Equipment ........................................ 74
Appendix D Regulatory Compliances 75
Safety Standard Compliances ........................................................................ 76
Electromagnetic Compatibility (EMC) Compliances ................................. 77
Regulatory Agency Certifications ................................................................. 78
Canadian Standards Association (CSA)................................................ 79
International Electrotechnical Commission (IEC)................................ 79

GoVault™ for Windows User’s Guide vi
Figures
Figure 1 GoVault Docks.............................................................................. 2
Figure 2 Ruggedized Disk Cartridge........................................................ 4
Figure 3 Installing the SATA Card.......................................................... 10
Figure 4 Installing and Securing the Internal GoVault Dock.............. 11
Figure 5 Connecting the SATA Data Cable to the Dock ...................... 12
Figure 6 Connecting the SATA Data Cable to the SATA Card........... 12
Figure 7 Connecting the SATA Power Cable to the Dock................... 13
Figure 8 Connecting the SATA Power Cable to the PC ....................... 13
Figure 9 Successful Configuration Display............................................ 14
Figure 10 GoVault Tabletop Rear Panel................................................... 15
Figure 11 GoVault Setup Wizard .............................................................. 18
Figure 12 License Agreement Dialog........................................................ 19
Figure 13 Select Installation Folder Dialog .............................................. 20
Figure 14 Confirm Installation Dialog ..................................................... 21
Figure 15 Installation Complete Display.................................................. 22
Figure 16 Inserting a Cartridge.................................................................. 27
Figure 17 Manual Cartridge Eject Hole.................................................... 30

Figures
GoVault™ for Windows User’s Guide vii
Figure 18 Cartridge Label Locations......................................................... 31
Figure 19 Cartridge Write Protect Switch ................................................ 32
Figure 20 GoVault System Application Software Menu........................ 35
Figure 21 GoVault Properties Dialog........................................................ 36
Figure 22 Set Cartridge Password Dialog ................................................ 38
Figure 23 Enter Cartridge Password Dialog ............................................ 39
Figure 24 Incorrect Password Eject Message ........................................... 40
Figure 25 Change Cartridge Password Dialog........................................ 41
Figure 26 Removing Cartridge Password Protection ............................. 42
Figure 27 Security Erase Cartridge Dialog............................................... 43
Figure 28 GoVault Status Display ............................................................. 45
Figure 29 GoVault Firmware Update Dialog........................................... 48
Figure 30 Ready to Commence Firmware Update Message ................. 48
Figure 31 Firmware Update Complete Message..................................... 49
Figure 32 GoVault Internal Dock Dimensions ........................................ 54
Figure 33 GoVault Tabletop Dock Dimensions....................................... 54
Figure 34 Parts and Tools Required .......................................................... 63
Figure 35 Removing the Side Brackets ..................................................... 63
Figure 36 Releasing the Bezel Clips........................................................... 64
Figure 37 Removing the 5.25-inch Bezel................................................... 64
Figure 38 Installing the 3.5-inch Bezel ...................................................... 65
Figure 39 Device Manager View Menu .................................................... 67
Figure 40 Devices by Connection Listing................................................. 68
Figure 41 GoVault Properties Dialog........................................................ 69
Figure 42 IDE Channel Properties Advanced Settings Tab................... 70
Figure 43 Changing the Transfer Mode.................................................... 71
Figure 44 DMA Mode Configured ............................................................ 72

GoVault™ for Windows User’s Guide viii
Tables
Table 1 Activity LED Indicator Display Definitions........................... 25
Table 2 Resolving Abnormal Hardware Conditions .......................... 51
Table 3 Physical Specifications............................................................... 53
Table 4 Voltage and Current Specifications......................................... 55
Table 5 Performance Specifications....................................................... 57
Table 6 Reliability Specifications ........................................................... 58
Table 7 Environmental Specifications................................................... 59
Table 8 Interface Compliance Specifications........................................ 60
Table 9 Safety Standards......................................................................... 76
Table 10 Electromagnetic Compatibility (EMC) Regulations.............. 77
Table 11 Regulatory Agencies.................................................................. 78

GoVault™ for Windows User’s Guide ix
Preface
Audience This guide was written for users of the Quantum GoVault™ for Windows
dock and cartridge disk drive.
Purpose This guide provides the following information about the GoVault disk
drive:
• Unpacking and installation instructions
• Basic operating procedures
• Specifications
Document Organization This guide is organized as follows:
•Chapter 1, Introduction, provides an overview of the GoVault disk
drive, and summarizes the drive’s key operational features.
•Chapter 2, Installation Procedures, provides handling precautions,
unpacking tips, and installation instructions for the GoVault disk
drive.
•Chapter 3, Operation, describes how to use the GoVault disk drive
and deal with operating fault conditions.

Preface
GoVault™ for Windows User’s Guide x
•Chapter 4, Specifications, provides detailed GoVault dock and
cartridge specifications.
•Appendix A, Changing the Bezel, provides instructions for changing
the internal GoVault dock to fit in a 3.5-inch drive bay.
•Appendix B, Configuring Windows for DMA Data Transfer Mode,
provides instructions for configuringWindows to use direct memory
access (DMA) transfer speeds to improve GoVault performance if
you do not install the GoVault system application software.
•Appendix C, Environmental and Disposal Compliances, identifies
GoVault environmental compliances and provides instructions for
proper disposal of unwanted electrical and electronic equipment.
•Appendix D, Regulatory Compliances, identifies the GoVault
compliance with safety and EMC regulations.
Notational Conventions This guide uses the following conventions:
Contacts The following subsections identify the Quantum company contacts.
Note: Notes emphasize important information related to the main
topic.
Tech Tip: Tech Tips provide technical information which may be
helpful in performing the procedure.
Caution: Cautions indicate potential hazards to equipment and are
included to prevent damage to equipment.
Warning: Warnings indicate potential hazards to personal safety and
are included to prevent injury.

Preface
GoVault™ for Windows User’s Guide xi
Quantum Corporate Headquarters 0
To order documentation on GoVault Tabletop or other products, contact:
Quantum Corporation
P.O. Box 57100
Irvine, CA 92619-7100
[phone]
[phone]
Technical Publications 0
To comment on existing documentation send e-mail to:
[email protected]
Quantum Home Page 0
Visit the Quantum home page at:
www.quantum.com
Getting More Information or
Help More information about this product is available on the Service and
Support website at www.quantum.com/support. The Service and
Support website contains a collection of information, including answers
to frequently asked questions (FAQs). You can also access software,
firmware, and drivers through this site.
For further assistance, or if training is desired, contact Quantum:
Quantum Technical Assistance Center in the USA: 800-284-5101
For additional contact information: www.quantum.com/support
To open a Service Request:: www.quantum.com/esupport
For the most up-to-date information on Quantum Global Services, please
visit: www.quantum.com/support

Preface
GoVault™ for Windows User’s Guide xii

GoVault™ for Windows User’s Guide 1
Chapter 1
1Introduction
This chapter provides an introductory overview of the Quantum
GoVault™ for Windows dock and cartridge disk drive. Topics include:
•Overview on page 1
•Product Description on page 2
•Operational Features on page 5
Overview
The GoVault drive is an easy-to-use, cost-effective, high-performance
removable-disk data protection device for the following Microsoft®
Windows-based workstation and server systems:
• Windows 2000 (Professional and Server), SP 4 and later
• Windows 2003 (32- and 64-bit, Standard and Server)
• Windows XP (32- and 64-bit)
• Windows Vista (all editions)

Chapter 1 Introduction
Product Description
GoVault™ for Windows User’s Guide 2
Product Description
As shown in figure 1, GoVault is available in two models:
• Internal—Mounts in a 3.5- or 5.25-inch bay of your computer
workstation or server system
• External (GoVault Tabletop)—Is already mounted inside a
standalone enclosure
The following subsections provide a brief description of each GoVault
component:
• Hardware components:
•GoVaultdocks
•GoVaultcartridges
• Software components:
• GoVault system application software
• Backup application software
• GoVault firmware
Figure 1 GoVault Docks
Internal External

Chapter 1 Introduction
Product Description
GoVault™ for Windows User’s Guide 3
GoVault Docks 1Each GoVault dock provides:
• The electromechanical load and unload (eject) mechanisms for the
removable disk cartridge
• A Serial ATA (SATA) I/O port for interfacing with the removable
disk cartridge
• A green activity LED indicator
• Instant availability of the cartridge to the host workstation or server
system
Additionally, each:
GoVault Cartridges 1GoVault removable Ruggedized Disk Cartridges (see figure 2) are
currently available in capacities from 40 to 160 Gbytes. The cartridges are
all read/write compatible, interchangeable, and can be used with any
GoVault dock.
Each GoVault cartridge:
• Is a removable disk that can withstand a 1-meter drop to a hard
surface and has a robust SATA connector that is rated for 5,000
matings with the GoVault dock.
• Provides safe data storage for up to 10 years, under proper storage
conditions.
. . . GoVault dock Provides . . .
internal • A SATA I/O port for interfacing with the
host workstation or server system
• A DC power connector that accepts +12 VDC
and +5 VDC from the workstation or server
system power supply
external (Tabletop) • A Mini-B type USB port for interfacing with
the host workstation or server system
• A DC power jack that accepts +12 VDC from
a 115/230 VAC power adapter/converter

Chapter 1 Introduction
Product Description
GoVault™ for Windows User’s Guide 4
• Has a write-protect switch to guard against accidental data
overwrite.
• Is preformatted for the Microsoft New Technology File System
(NTFS).
Figure 2 Ruggedized Disk
Cartridge
GoVault System
Application Software 1The highly recommended GoVault system application software provides
tools that you can use to:
• Download updated firmware to the GoVault dock
• Set cartridge passwords to protect data on the cartridges
• See warning messages about the fan, or if the operating temperature
or voltages are out of range (internal dock only)
• View operating statistics about the GoVault dock and individual
cartridges
• Determine if a Self-Monitoring Analysis and Reporting Technology
(SMART) threshold is set on the cartridge
• Reformat GoVault cartridges with the FAT32 file system
Backup Application
Software 1With each GoVault for Windows, Quantum provides robust backup
application software that simplifies the automation and management of
data backup and recovery operations.
GoVault Firmware 1GoVault firmware resides on the GoVault dock and provides the
functional/operational interface between the GoVault cartridge and the
host workstation or server operating system.
Rear viewFront view
Write-protect switch

Chapter 1 Introduction
Operational Features
GoVault™ for Windows User’s Guide 5
The GoVault firmware:
• Implements Small Computer System Interface (SCSI) Block
Commands (SBC-2) device server
• Translates SATA-based ATAPI block commands/status response to
SATA-based ATA commands on the SATA drive interface
• Handles the:
• Write-protect feature of the GoVault cartridge
• GoVault dock activity LED indicator
• GoVault disk drive operating states
•Managesthe:
• Lock mechanism for the GoVault cartridge to prevent accidental
data loss and enhance drive longevity by assuring that an orderly
cache flush and shutdown are applied to the drive before each
cartridge eject operation
• Timeout/standby modes for the GoVault dock electronics to
extend product life and maximize the Mean Time Between
Failure (MTBF)
Operational Features
Drive Properties Context 1GoVault for Windows provides its own operational properties and
context support under the Windows operating system. See chapter 2 for
information about installing the GoVault system application software,
and chapter 3 for information about using GoVault.
Backup Application
Interface 1Most backup applications that can mount removable media disk-type
devices can access GoVault for Windows. For the current list of
Quantum- or vendor-tested compatible backup applications, visit the
Quantum website at:
www.quantum.com/ServiceandSupport/CompatibilityGuides/Index.aspx

GoVault™ for Windows User’s Guide 6
Chapter 2
2Installation Procedures
This chapter provides instructions for installing the GoVault™ for
Windows dock and cartridge disk drive, including:
•System Requirements on page 7
•Cartridge Handling Precautions on page 8
•Unpacking and Inspection Procedures on page 8
•Installing the Internal GoVault Dock on page 9
•Installing the External GoVault Tabletop Dock on page 15
•Installing the GoVault System Application Softwareon page 16
•Installing the Backup Application Software on page 23
•Registering GoVault on page 23

Chapter 2 Installation Procedures
System Requirements
GoVault™ for Windows User’s Guide 7
System Requirements
Before installing GoVault for Windows, make sure that your workstation
or server system meets the following hardware and software
requirements:
• Hardware:
•CPU,either:
• Intel Pentium 4 or above
• AMD K6 or above
• CD-ROM drive
• 2 Mbytes of hard disk storage for the GoVault system application
software
• For the internal GoVault dock:
• One available 3.5- or 5.25-inch internal drive bay
• A SATA-compliant interface provided by either a SATA-
equipped motherboard or a SATA-compliant host bus
adapter PCI card
• For the external GoVault Tabletop dock, one available USB port
• One of the following operating systems:
• Windows 2000 (Professional and Server), SP4 or later
• Windows 2003 (32- and 64-bit, Standard and Server)
• Windows XP (32- and 64-bit)
• Windows Vista (all editions)

Chapter 2 Installation Procedures
Cartridge Handling Precautions
GoVault™ for Windows User’s Guide 8
Cartridge Handling Precautions
Always observe the following guidelines and precautions when handling
GoVault cartridges:
• Store cartridges:
• Between 20° C and 30° C at 20% to 40% relative humidity
(noncondensing)
• Away from magnetic and electric fields
• Do not expose cartridges to:
• Extreme temperature changes, such as 20° C per hour
• Corrosive gases
•Liquids
• Excessive dust and particles
• Do not stack cartridges such that the bottom cartridges are under
compressive stress.
• Do not attempt to open cartridges. They are tamper-evident
assemblies. Tampering with a cartridge will void the warranty and
could permanently damage the hard disk drive.
• Do not drop cartridges where nonoperational specifications might be
exceeded.
Unpacking and Inspection Procedures
Carefully unpack and inspect the GoVault dock as follows:
1Visually inspect the shipping container and notify your carrier
immediately of any damage.
2Place the shipping container on a flat, clean, stable surface, and
carefully remove the contents.