RACOM M!DGE User manual

Operating manual
.
GPRS/EDGE/UMTS routers
M!DGE, MG102
.
1.1
11/16/2011
www.racom.eu
RACOMs.r.o. •Mirova1283•59231NoveMestonaMorave•CzechRepublic
Tel.:[phone]•Fax:[phone]•E-mail: [e-mail]

Table of Contents
Introduction .......................................................................................................................................... 5
1. Product description .......................................................................................................................... 6
1.1. The M!DGE – MG102 Family ............................................................................................... 6
1.2. Product Description M!DGE ................................................................................................. 7
1.3. Product Description MG102 ................................................................................................. 9
1.4. M!DGE/MG102 Software .................................................................................................... 12
1.5. Application Overview .......................................................................................................... 12
2. Installation ..................................................................................................................................... 14
2.1. Environmental Conditions .................................................................................................. 14
2.2. Installation of the Router .................................................................................................... 14
2.3. GPRS/EDGE/UMTS router assembly ............................................................................... 15
3. Configuration ................................................................................................................................. 16
3.1. Configuration via the M!DGE/MG102 Web Manager ......................................................... 16
3.2. Configuration Parameters of the M!DGE/MG102 ............................................................... 83
3.3. Configuration via Command Line Interface (CLI) ............................................................... 96
4. Software Interfaces ..................................................................................................................... 102
4.1. GPS Server ...................................................................................................................... 102
5. Troubleshooting ........................................................................................................................... 104
5.1. Error Messages ................................................................................................................ 104
5.2. System Log and Log Files ................................................................................................ 104
5.3. Network Protocol Analyzer ............................................................................................... 104
6. Customer Service ........................................................................................................................ 106
6.1. Support ............................................................................................................................. 106
A. Connectors and Cables .............................................................................................................. 107
A.1. Pin Assignments for the Communication Interfaces ........................................................ 107
A.2. Ethernet Plug (ETH; RJ-45) ............................................................................................. 108
A.3. Power Plug MG102 .......................................................................................................... 108
A.4. Cable ETH/RS232 ........................................................................................................... 108
B. Safety Instructions ...................................................................................................................... 109
B.1. Declaration of Conformity ................................................................................................ 109
B.2. RoHS and WEEE compliance .......................................................................................... 110
C. Glossary ...................................................................................................................................... 111
D. Revision History .......................................................................................................................... 113
List of Figures
1. Router MG102 ................................................................................................................................. 5
2. Router M!DGE ................................................................................................................................. 5
1.1. Production code MG102 ............................................................................................................... 6
1.2. Front panel and terminal panel of M!DGE .................................................................................... 7
1.3. The Front Panel ............................................................................................................................ 9
1.4. The Back Panel of 2009 model .................................................................................................. 11
1.5. The Back Panel of 2010 model .................................................................................................. 11
A.1. Serial connector Sub-D 9pol plug female (DSUB9F) ............................................................... 107
A.2. RJ-45 Plug ............................................................................................................................... 108
A.3. Power connector ...................................................................................................................... 108
A.4. RJ-45 and RS232 D-SUB-9 ..................................................................................................... 108
List of Tables
3© RACOM s.r.o. – GPRS/EDGE/UMTS routersM!DGE, MG102

1.1. MG Model Overview ..................................................................................................................... 6
1.2. M!DGEs interfaces and status indicators ..................................................................................... 7
1.3. Pin assignment of screw terminal ................................................................................................ 8
1.4. Components on the front panel .................................................................................................. 10
1.5. Components on the back panel ................................................................................................. 11
A.1. Pin assignment COM interface RS232 .................................................................................... 107
A.2. Pin assignment COM interface RS485 .................................................................................... 107
A.3. Pin assignment Ethernet Interface ........................................................................................... 108
A.4. Pin assignment power plug ...................................................................................................... 108
A.5. Pin assignment Ethernet Interface ........................................................................................... 108
GPRS/EDGE/UMTS routersM!DGE, MG102 – © RACOM s.r.o.4
GPRS/EDGE/UMTS routers
M!DGE, MG102

Introduction
Thank you for purchasing M!DGE/MG102 Wireless Router from Racom. This chapter gives you an in-
troduction to M!DGE/MG102 Wireless Router. The following chapters describe the installation and the
configuration.
In next description is used the notation router instead of GPRS/EDGE/UMTS router.
Fig. 1: Router MG102
Fig. 2: Router M!DGE
5© RACOM s.r.o. – GPRS/EDGE/UMTS routersM!DGE, MG102
Introduction

1. Product description
1.1. The M!DGE – MG102 Family
The handling of the different MG models is very similar. All models run MG Software which adapts itself
to the MG Hardware. The software will not allow you to configure options the hardware does not offer
(e.g. GPS or Digital I/O). The below table shows the hardware varieties:
Tab. 1.1: MG Model Overview
MG102-
2GW
MG102-
2NW
MG102-
2GN
MG102-
2NN
MG102-
1GN
MG102-
1NN
M!DGE
yesyesyesyesyesyesyesGSM, GPRS, EDGE
yesyesyesyes––yes
UMTS, HSDPA,
HSUPA
yesyes–––––WLAN
2222221SIM card sockets
4444442Ethernet ports
1111111Serial ports
yes–yes–yes––
Integrated GPS re-
ceiver
––––––2/2
Digital inputs / out-
puts
Following models are in standard production:
• M!DGE
• MG102-1NN and MG102-1GN
• MG102-2NN and MG102-2GN
Other models are available on demand.
= GPRS router MG102,
includes two SIM card – works in two networks,
works in 850/900/1800/1900/2100 MHz bands,
MG102-2GN
Example:
modem has an integrated GPS receiver
MG102-2NN
2 × sim – 2
GPRS, EDGE – 1
GPRS, EDGE, UMTS – 2
GPS ne – N
GPS ano – G
WLAN ne – N
WLAN ano – W
GSM
Fig. 1.1: Production code MG102
GPRS/EDGE/UMTS routersM!DGE, MG102 – © RACOM s.r.o.6
Product description

1.2. Product Description M!DGE
Fig. 1.2: Front panel and terminal panel of M!DGE
The following table describes the meaning of the status indicators:
Tab. 1.2: M!DGEs interfaces and status indicators
FunctionStateColorLabel
The caption on the green side apply start up, maintenancesolid
greenStatus The caption on the yellow side apply start up, maintenanceblinking slowly
Very good GSM signalgreen ongreen
yellow
red
Mob
Good GSM signalyellow on
Bad GSM signalred on
VPN connection is upon
greenVPN VPN connection is downoff
Input seton
yellowIn1 Input not setoff
Input seton
yellowIn2 Input not setoff
Closedon
yellowOut1 Openedoff
Closedon
yellowOut2 Openedoff
USB Host Port. Support for memory sticks for configuration and
software update.
——USB
First Ethernet Port. Can be used as LAN or WAN Port——Ethernet 1
First Ethernet Port. Can be used as LAN or WAN Port——Ethernet 2
SMA female connector for GSM/UMTS antenna 50 Ω——Mobile
7© RACOM s.r.o. – GPRS/EDGE/UMTS routersM!DGE, MG102
Product description

Please find the description of each interface in the following table:
1.2.1. Pin Assignments
Screw terminal
Tab. 1.3: Pin assignment of screw terminal
signalpin
VGND 1
V1+ (12–48 V=)2
VGND 3
V2+ (12–48 V=)4
RxD5
TxD6
GND7
Out1: Dry contact relay
Normally open with M!DGE without
powering
8
9
Out2: Dry contact relay
Normally open with M!DGE without
powering
10
11
DI1−12
DI1+13
DI2−14
DI2+15
GPRS/EDGE/UMTS routersM!DGE, MG102 – © RACOM s.r.o.8
Product description

1.3. Product Description MG102
1.3.1. The Front Panel
The front panel has 10 status indicators. In addition there are two SIM card slots and a reset button at
the front panel.
Fig. 1.3: The Front Panel
The following table describes the components on the front panel:
9© RACOM s.r.o. – GPRS/EDGE/UMTS routersM!DGE, MG102
Product description

Tab. 1.4: Components on the front panel
FunctionStateColorLabelPanel
The device is poweredon
greenPowerFront Power is missingoff
This indicates one of the following conditions:
- the device is starting up
- loading a new configuration
- factory reset initiated by Web Manager
blinking slowly
greenStatusFront
The device is readyon
Restart triggered by watchdogblinking fastly
The device does not start upoff
1 LED on: weak signal
2 LEDs on: medium signal
3 LEDs on: strong signal
4 LEDs on: very strong signal
on
green
Signal
Strength
Front
No or insufficient signaloff
Software updaterunning
Mobile connection is being establishedblinking slowly
greenUMTS/GSMFront Mobile connection is upon
Mobile connection is downoff
WLAN connection is being establishedblinking slowly
greenWLANFront WLAN connection is upon
WLAN connection is downoff
VPN connection is upon
greenVPNFront VPN connection is downoff
Service is enabled and valid GPS data is received and
transmitted
on
green
GPS
(MG102
-xGx only)
Front
No GPS data transmitted (not available or service disabled)off
Restart: press this button when the status LED is on
Factory reset: press and hold this button for at least
5 seconds
––ResetFront
SIM socket 1––SIM1Front
SIM socket 2––SIM2Front
GPRS/EDGE/UMTS routersM!DGE, MG102 – © RACOM s.r.o.10
Product description

1.3.2. The Back Panel
The back panel has the interfaces described in the table below:
Fig. 1.4: The Back Panel of 2009 model
Fig. 1.5: The Back Panel of 2010 model
Tab. 1.5: Components on the back panel
FunctionStateColorLabelPanel
GPS antenna connector
Impedance: 50 Ω
Connector: SMA female
MG102-xGx support passive GPS antennas only
––
GPS Antenna
(MG102-xGx
only)
Back
UMTS / GSM antenna connector
Impedance: 50 Ω
Connector: SMA female
––
UMTS / GSM
Antenna
Back
Sub-D 9 (model 2009) or RJ45 port (model 2010)
RS232 (default) or RS485 (configurable)
––COMBack
4 Ethernet ports – 4port Eth switch / 4 LANs/1WAN+3LANs
according to setting
The default IP address is set to 192.168.1.1.
––
Ethernet
Ports
Back
Voltage feed connector (9–32 VDC)––PowerBack
Physical linkon
green
Link/Activity
(Ethernet
Ports)
Back No physical linkoff
Data transmissionflashing
Data rate 100 MBit/son
green
Speed
10/100
(Ethernet
Ports)
Back Data rate 10 MBit/soff
11© RACOM s.r.o. – GPRS/EDGE/UMTS routersM!DGE, MG102
Product description

1.4. M!DGE/MG102 Software
All M!DGE/MG102 Wireless Routers run M!DGE/MG102 Software. Software offers the following key
features:
• Interfaces and Connection Management (section Section 3.1.4, “Interfaces”)
○ Dial-out (on demand, permanent)
○ Connection Monitoring
○ Fallback to backup profile or SIM
○ SIM and PIN management
○ Automatic or manual network selection
• Routing (section Section 3.1.5, “Routing”)
○ Static Routing
○ NAPT / Port Forwarding
• Security / Firewall (section Section 3.1.6, “Firewall”)
○ NAPT / Port Forwarding
○ Access Control Lists
○ Stateful Inspection Firewall
• Virtual Private Networking (VPN) (section Section 1.5.3, “Virtual Private Networks (VPN)”)
○ OpenVPN Client
○ PPTP Server
○ IPsec Peer
○ Dial-in Server
• Services (section Section 3.1.8, “Services” )
○ COM Server (Tunneling of the serial line over IP)
○ Modbus-RTU to Modbus-TCP Gateway
○ DHCP Server
○ DNS Proxy Server
○ Dynamic DNS Client
○ E-mail Client
○ Notification via E-mail and SMS
○ SMS Client
○ SSH Server
○ SNMP Agent
○ Telnet Server
○ Unstructured Supplementary Service Data (USSD)
○ Web Server
○ GPS Daemon (MG102-xGx only)
• System Administration (section Section 3.1.9, “System”)
○ Configuration via Web Manager
○ Configuration via Command Line Interface (CLI) accessible via Secure Shell (SSH) and telnet
○ Batch configuration with text files
○ User admnistration
○ Troubleshooting tools
○ Over the air software update
1.5. Application Overview
M!DGE/MG102 is an access router for mobile telecom networks. Router can hook up a whole local
area network to the mobile telecom network. Certainly M!DGE/MG102 can also be used to attach a
single device.
GPRS/EDGE/UMTS routersM!DGE, MG102 – © RACOM s.r.o.12
Product description

1.5.1. Mobile Internet Access
M!DGE/MG102 can be used for mobile Internet access. Supported services include:
•Universal Mobile Telecommunications System (UMTS), High Speed Packet Access (HSPA) including
HSDPA and HSUPA
• General Packet Radio Service (GPRS), Enhanced Data rates for GSM Evolution (EDGE)
• Circuit Switched Data (CSD)
1.5.2. Access to a Remote Network
M!DGE/MG102 can be used to access a remote network. Possible setups are:
• Access via public IP address
• Access via M!DGE/MG102 initiated VPN
• Access via CSD Dial-in
1.5.3. Virtual Private Networks (VPN)
M!DGE/MG102 supports various types of VPN technologies. The following components are included:
• OpenVPN client
• IPsec initiator
• PPTP server
• Dial-in server
13© RACOM s.r.o. – GPRS/EDGE/UMTS routersM!DGE, MG102
Product description

2. Installation
2.1. Environmental Conditions
The following precaution must be taken before installing M!DGE/MG102:
• Avoid direct solar radiation
• Protect the device from humidity, steam and aggressive fluids
• Grant sufficient circulation of air around M!DGE/MG102
• For indoor use only
• Temperature range MG102-1xx: −20 °C to +70 °C
• Temperature range MG102-2xx: −20 °C to +65 °C
• Temperature range M!DGE: −20 °C to +65 °C
• Humidity: 0 to 95 % (non condensing)
• Altitude up to 4000 m (MG102)
• Mains Voltage Ripple less than ±10 % of the nominal voltage
• Overvoltage Category: II
• Pollution Degree: 2
2.2. Installation of the Router
MG102 is designed for mounting to a panel using through holes or to be put on a worktop for installing
to DIN rails use DIN rail bracket. M!DGE is designed for mounting to a DIN rail. M!DGE is designed for
mounting to a DIN rail. Please consider the safety instructions and the environmental conditions.
2.2.1. Installation of the SIM Card(s)
The MG102 router incorporates two separate SIM card sockets so that if your application demands it,
you may install SIM cards for two different networks of two different mobile network operators. If you
only use one SIM card insert it in SIM socket 1.
M!DGE has only one SIM card socked. For instalation of SIM card the cover has to be removed. Make
sure the SIM is suitable for data transmission.
2.2.2. Installation of the UMTS/GSM Antenna
MG102 Wireless Routers will only operate reliably over the GSM network if there is a good signal. For
many applications the flexible stub antenna provided will be suitable but in some circumstances it may
be necessary to use a remote antenna with an extended cable to allow the antenna itself to be positioned
to provide the best possible signal reception. MG102 can supply a range of suitable antennas. Consider
the effects caused by Faraday cages such as large metal surfaces (elevators, machine housings, etc.),
close meshed iron constructions. Fit the antenna or connect the antenna cable to the GSM antenna
connector.
Note
Be sure that the antenna was installed according to the recommendation of antenna producer
and all parts of antenna and antenna holder was properly fasten.
GPRS/EDGE/UMTS routersM!DGE, MG102 – © RACOM s.r.o.14
Installation

2.2.3. Installation of the GPS Antenna
MG102 require passive GPS antennas. The router needs to put the antenna with a good view of
satellites.
2.2.4. Installation of the Local Area Network
Up to four Ethernet devices can directly be connected to the MG102, maximal two to M!DGE.
2.2.5. Installation of the Power Supply
MG102 can be powered with the included power supply or another external source supplying between
9 and 32 Volts DC (10–55 Volts DC M!DGE). M!DGE/MG102 is for use with certified (CSA or equivalent)
power supply, which must have a limited and SELV circuit output.
2.3. GPRS/EDGE/UMTS router assembly
Routers M!DGE/MG102 are special devices which require skilled assembly. For subsequent maintenance
RACOM specially trains the user’s skilled staff and as an additional aid provides them with Operating
regulations for radio data networks and Firmware – Documentation. Only the manufacturer, RACOM
s.r.o. Mírová 1283, 592 31 Nové Město na Moravě, Czech Republic, Tel.: [phone], is entitled
to repair any devices.
Important
CAUTION! Danger of explosion upon replacing the incorrect type of battery. Follow the
manufacturers instructions for handling used batteries.
15© RACOM s.r.o. – GPRS/EDGE/UMTS routersM!DGE, MG102
Installation

3. Configuration
M!DGE/MG102 holds different configurations, such as the factory configuration and the user configur-
ation. The user configuration can be modified by the user as follows:
• Using the forms on the web pages of Web Manager (chapter Section 3.1, “Configuration via the
M!DGE/MG102 Web Manager”)
•Upload a new configuration file using the Web Manager (chapter Chapter 3, Configuration)
•Using the M!DGE/MG102 Command Line Interface (chapter Section 3.3, “Configuration via Command
Line Interface (CLI)”)
• M!DGE can be configured via a USB stick with a prepared configuration file.
If you are new to M!DGE/MG102 we recommend configuring it using the M!DGE/MG102 Web Manager.
3.1. Configuration via the M!DGE/MG102 Web Manager
The M!DGE/MG102 Web Manager can always be reached via the Ethernet interface. After the successful
setup the Web Manager can also be accessed via the mobile interface. Any up to date web browser
may be used. Any web browser supporting JavaScript may be used. By default the IP address of the
Ethernet interface is 192.168.1.1, the web server runs on port 80.
3.1.1. Initial Access to the Web Manager and Password Definition
The minimum configuration steps usually include:
1. defining the admin password
2. entering the PIN code for the SIM card
3. configuring the Access Point Name (APN)
4. start the mobile connection
GPRS/EDGE/UMTS routersM!DGE, MG102 – © RACOM s.r.o.16
Configuration

DescriptionStep
Please connect the Ethernet interfaces of your computer and the M!DGE/MG102.1.
If not yet enabled, please enable the Dynamic Host Configuration Protocol (DHCP) so that your
computer can lease an IP address from M!DGE/MG102. Wait a moment until your PC has re-
ceived the parameters (IP address, subnet mask, default gateway, DNS server).
How to do using Windows XP:
Start > Connect To > Show all connections > Local Area Connection > Right Click > Properties
> Internet Protocol (TCP/IP) > Properties > Obtain an IP address automatically.
Alternative:
Instead of using the DHCP, configure a static IP address on your PC (e.g. 192.168.1.10 mask
255.255.255.0) so that it is operating in the same subnet as the M!DGE/MG102.
The factory default IP address is 192.168.1.1 The default subnet mask is 255.255.255.0.
2.
Start a Web Browser on your PC. Type the M!DGE/MG102 IP address in the address bar:
http://192.168.1.1
3.
Follow the instructions of the Web Manager to configure the device.4.
3.1.2. Initial Access for the admin user account
Please set a password for the admin user account. Choose something that is both easy to remember
and a strong password (such as one that contains numbers, letters and punctuation).
The password shall have a minimum length of 6 characters. It shall contain a minimum of 2 numbers
and 2 letters.
17© RACOM s.r.o. – GPRS/EDGE/UMTS routersM!DGE, MG102
Configuration

3.1.3. Home
This page gives you a system overview. It helps you when initially setting up device but also functions
as dashboard during normal operation.
GPRS/EDGE/UMTS routersM!DGE, MG102 – © RACOM s.r.o.18
Configuration

3.1.4. Interfaces
In the section the physical Interfaces of M!DGE/MG102 are configured. Details for all enabled connec-
tions are displayed on its own section Appendix A, Connectors and Cables
WAN
•Link Management
FW 3.4 introduces a WAN link manager. Depending on your hardware, you can choose from Mobile
(GSM/UMTS), WLAN, Ethernet and PPPoE. WAN links have to be configured and enabled before
adding them. In case a link goes down, the system will automatically switch over to the next link in
the priority list. You can configure each link to be either established when the switch occurs or
permanently in order to minimize link downtime.
DescriptionStep
This link will be used if ever possible.1st priority:
The first fallback technology. You can hold it ready (faster) or establish it only when
the fallback actually occurs.
2nd priority:
The second fallback technology. You can hold it ready (faster) or establish it only
when the fallback actually occurs.
3rd priority:
The third fallback technology. You can hold it ready (faster) or establish it only
when the fallback actually occurs.
4th priority:
19© RACOM s.r.o. – GPRS/EDGE/UMTS routersM!DGE, MG102
Configuration

•Link Management – Setings
IP health check – this feature is prepared for switching between profiles or lines. MG102 is
checking availability of Monitored host 1 (optionaly 2). If the host (hosts) is (are) not reachable the
second profile (link) will be switched to.
Note
This functionality has a close relationship with Connection Supervisor.
DescriptionParameter
The required signal strength for GSM/UMTS in order to qualify the link as a fallback
alternative.
Mobile:
The required signal strength for WLAN in order to qualify the link as a fallback al-
ternative.
WLAN:*
Specify whether the Signal strength LEDs on the NB2500/NB2600/NB2600R front
panel shall indicate the WLAN or mobile signal strength.
Signal strength
LED shows:
Note
WLAN is available only with relevant HW.
IP health check option is not used at M!DGE.
GPRS/EDGE/UMTS routersM!DGE, MG102 – © RACOM s.r.o.20
Configuration