10 Troubleshooting
• When you load a CD, DISC IN flashes
as the CD rewriter reads the information
on the CD. When it finishes reading the
information, DISC IN stops flashing and
turns green.
• If the disk you loaded is blank, copy in-
formation to it then try again.
An error message containing the words
“buffer under-run” appears.
Buffer under-run is caused by interruption of
the data flow between the CD rewriter and
your computer. Follow these steps to help
prevent buffer under-run:
• Your hard disk might be too fragmented.
Run your computer’s disk defragmenter.
• There might not be enough space in a
temporary directory. Delete unneeded
files from your hard disk.
• Your hard disk might be too slow. Try a
faster hard disk.
• Your hard disk might be compressed.
We do not recommend using the CD
rewriter with a compressed hard disk or
disk partition.
• Some types of older hard disks might
have “dumb” thermal calibration. The
CD rewriter does not work with dumb
thermal calibration.
• You might be using software that does
not support your CD rewriter’s Write-
Safe technology. Check with your local
RadioShack store or the Internet for
software updates.
My mouse was not detected by my com-
puter.
• Make sure the mouse is securely
plugged into your computer’s USB port.
• Check if your computer’s USB port is
working properly. If it is not, contact your
PC manufacturer’s technical support.
• Check the version of your operating sys-
tem. If you are not running Windows 98
SE or later, Windows 2000, or Windows
ME, update your operating system so
the USB device can be enabled.
• Make sure the USB port was enabled in
the BIOS setup.
FREQUENTLY ASKED
QUESTIONS (FAQ)
What are ‘ripping’ and ‘burning?’
The process where you convert audio from
one format (such as CD audio) to another
(such as MP3) is called
ripping
. The MUSIC-
MATCH software supplied with your CD re-
writer includes all the tools you need to rip,
organize, and play your MP3 audio collec-
tion.
The process where you transfer files from
your PC to a CD-R or CD-RW drive is called
burning
. The Nero software supplied with
your CD rewriter lets you easily burn back-
ups of your important data, burn collections
of files such as digital photos for long-term
storage, or copy CD's for safekeeping.
The CD rewriter transfers data too slowly.
What can I do to speed it up?
• In some cases, setting your hard disk’s
read-ahead optimization setting to None
might speed up the rate at which the CD
rewriter transfers data. Follow these
steps to adjust your hard disk’s read-
ahead optimization.
1. From the Start Menu, click on Settings
then click on Control Panel.
2. Double-click on System, click on Per-
formance, then click on File System...
under
Advanced settings
.
3. Slide Read-ahead optimization to
None.
