RDX QuickStation 4 User manual

RDX®QuikStation®4
Part Number 1021829 Rev. B October 2015

II PRODUCT MANUAL 1021829
COPYRIGHT © 2015 by Tandberg Data. All rights reserved. This item and the information contained herein
are the property of Tandberg Data. No part of this document may be reproduced, transmitted,
transcribed, stored in a retrieval system, or translated into any language or computer language in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or
otherwise, without the express written permission of Tandberg Data.
DISCLAIMER Tandberg Data makes no representation or warranties with respect to the contents of this
document and specifically disclaims any implied warranties of merchantability or fitness for any
particular purpose. Further, Tandberg Data reserves the right to revise this publication without
obligation of Tandberg Data to notify any person or organization of such revision or changes.
TRADEMARK
NOTICES
Tandberg Data StorageLibrary, StorageLoader, SecureService, DPS1000 Series, DPS 2000,
VXA, SLR, RDX QuikStor, RDX QuikStation, AccuVault, and AccuGuard are trademarks of
Tandberg Data. RDX is a registered trademark of Tandberg Data S.a.r.l. All other product names
are trademarks or registered trademarks of their respective owners.
PART NUMBER
REVISION HISTORY
1021829 Revision B
Note: The most current information about this product is available at Tandberg
Data’s web site (www.tandbergdata.com).
Revision Date Description
B October 2015 Increased 3TB capacity and additional support for iSCSI
devices
A May 2015 Initial release

OCTOBER 2015 RDX QUIKSTATION 4III
PRODUCT
WARRANTY
CAUTION
The RDX QuikStation 4 by Tandberg Data is warranted to be free from defects in materials,
parts, and workmanship and will conform to the current product specification upon delivery. For
the specific details of your warranty, refer to your sales contract or see the Tandberg Data web
site (www.tandbergdata.com).
The warranty for the appliance shall not apply to failures caused by:
Physical abuse or use not consistent with the operating instructions or product specifications.
Repair or modification by anyone other than Tandberg Data’s personnel or agent in a manner
differing from the maintenance instructions provided by Tandberg Data.
Removal of the Tandberg Data identification label(s).
Physical abuse due to improper packaging of returned unit.
If problems with the RDX QuikStation 4 occur, contact your maintenance organization; do not
void the product warranty by allowing untrained or unauthorized personnel to attempt repairs.
CONTACTING
TANDBERG DATA
Visit the Support section of the Tandberg Data web site (www.tandbergdata.com) for
information on contacting technical support.
Caution Returning the RDX QuikStation 4 in unauthorized packaging may damage the unit and void
the warranty. If you are returning the unit for repair, package it in its original packaging (or in
replacement packaging obtained from your vendor.)

IV PRODUCT MANUAL 1021829
NOTES

OCTOBER 2015 RDX QUIKSTATION 4V
Magnum 448 LTO Library Product Manual i
CONTENTS
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
1Product Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
RDX QuikStation 4 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Configuration Flexibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
High Performance and Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Compatible with Major Backup Software . . . . . . . . . . . . . . . . . . . . . 2
Integrated Web-based Management . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Dual Gigabit Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Compact Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
RDX QuikStation 4 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
RDX Media-Eject button Status LED. . . . . . . . . . . . . . . . . . . . . . . . . 3
2Installation and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Preparing for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing the Desktop RDX QuikStation 4 . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing the Rack-Mount RDX QuikStation 4 . . . . . . . . . . . . . . . . . . . . . 7
Unpacking the Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing Rails in Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing the Unit in the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting Network and Power Cords. . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installing Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Obtaining the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Obtaining an IP address with a VGA monitor . . . . . . . . . . . . . . . . . 10
Obtaining an IP address with a USB stick . . . . . . . . . . . . . . . . . . . . 10
Assigning a Static IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Automatically Assigning an IP Address. . . . . . . . . . . . . . . . . . . . . . 11
Connecting to the Remote Management Console. . . . . . . . . . . . . . . . . . . 12
Configuring the RDX QuikStation 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Setting Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Logical Device Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
System Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

VI PRODUCT MANUAL 1021829
3iSCSI Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
iSCSI Configuration Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connecting to iSCSI Targets Without Authentication . . . . . . . . . . . . . . . 19
Connecting iSCSI Targets for Windows. . . . . . . . . . . . . . . . . . . . . . 19
Connecting iSCSI Targets for Linux . . . . . . . . . . . . . . . . . . . . . . . . 22
Connecting iSCSI Targets for Mac OS X. . . . . . . . . . . . . . . . . . . . . 24
Set iSCSI Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Setting iSCSI Security in the Remote Management Console. . . . . . 28
Connecting iSCSI Targets with CHAP for Windows. . . . . . . . . . . . 31
Connecting iSCSI Targets with CHAP for Linux. . . . . . . . . . . . . . . 32
Connecting iSCSI Targets with CHAP for Mac OS X. . . . . . . . . . . 34
4System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
System Settings Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Setting Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Configuring Network Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Port Configuration Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Bonded Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Split Network Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Setting Email Notifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Setting Basic Email Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Setting SMTP Authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Customizing Email Subject and “From” Address . . . . . . . . . . . . . . 46
Setting RDX QuikStation Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Setting Removable Disk Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Managing User Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Group Permissions Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Adding Users to a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Removing Users from a Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Editing User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Recovering the Built-In Administrator Password. . . . . . . . . . . . . . . . . . . 52
Resetting the Password via Email. . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Resetting the Password via USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
5Logical Device Management. . . . . . . . . . . . . . . . . . . . . . . . 59
Logical Device Type Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Selecting the Logical Device Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
iSCSI Device Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

OCTOBER 2015 RDX QUIKSTATION 4VII
Customizing the iSCSI Devices View . . . . . . . . . . . . . . . . . . . . . . . 73
Viewing Active iSCSI Connections for iSCSI Devices . . . . . . . . . . 73
6Physical Device Management . . . . . . . . . . . . . . . . . . . . . . . 75
Viewing Physical Device Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Ejecting RDX Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Reformatting RDX Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Cloning Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
7System Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
System Maintenance Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Generating System Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Diagnostics Tab Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Restarting and Shutting Down the RDX QuikStation 4 . . . . . . . . . . . . . . 85
Exporting System Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Importing RDX QuikStation 4 System Configuration Files. . . . . . . . . . . 87
Manually Updating Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Using a USB Flash Drive for System Tasks. . . . . . . . . . . . . . . . . . . . . . . 89
ATroubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Basic Troubleshooting Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
BSpecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Desktop Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Rack-mount Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Power Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Safety and Regulatory Agency Compliance. . . . . . . . . . . . . . . . . . . . . . . 96
GS Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
European Community . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Waste of Electronic and Electrical Equipment (WEEE) . . . . . . . . . 97
Australia and New Zealand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Canadian Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
China RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Japan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Korea. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
United States: FCC Declaration of Conformity . . . . . . . . . . . . . . . . 98

VIII PRODUCT MANUAL 1021829
CSafety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
General Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Electrical Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
ESD Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

OCTOBER 2015 RDX QUIKSTATION 4IX
ABOUT THIS MANUAL
About This Manual
This manual describes how to install and operate the RDX QuikStation 4 and is
intended for use by anyone deploying the RDX QuikStation 4 into their network
environment. Familiarity with system and network configuration is highly
recommended.
The following chapters are included in this manual:
Overview
Chapter 1 provides an overview of the features and components of the RDX
QuikStation 4.
Installation and Setup
Chapter 2 describes information on how to rack-mount, connect, and initially
configure the RDX QuikStation 4.
Chapter 3 describes how to connect host computers to RDX QuikStation 4 iSCSI
targets, including how to set up iSCSI security.
Using the RDX Remote Management Console
Chapter 4 describes RDX QuikStation 4 system configuration tasks, such as
network configuration and user account management.
Chapter 5 provides information about the logical device interface in the Remote
Management Console.
Chapter 6 provides information about the physical device interface in the Remote
Management Console, including ejecting RDX media and reformatting and cloning
data.
Chapter 7 describes RDX QuikStation 4 system maintenance tasks, such as
importing and exporting configuration files and updating firmware.
Supplemental Information
Appendix A provides basic troubleshooting information.
Appendix B provides product specifications.
Appendix C describes important safety precautions to observe when using the RDX
QuikStation 4.

XPRODUCT MANUAL 1021829
Related Publications
For additional information about the RDX QuikStation 4, refer to the following
publications, which are available at www.tandbergdata.com.
RDX QuikStation 4 Quick Start Guide, part number 1021807
RDX QuikStation 4 Knowledge Base articles available online at
www.tandbergdata.com
Conventions Used in This Manual
This manual uses the following conventions:
Note: Notes provide additional information or suggestions about the topic or
procedure being discussed.
! Important Read text marked by the “Important” icon for information that will
help you complete a procedure or avoid extra steps.
Caution Read text marked by the “CAUTION” icon for information you
must know to avoid damaging the RDX QuikStation 4 or losing
data.
Warning Read text marked by the “WARNING” icon for information you must know to avoid
personal injury.