ReachFar V48-4G User manual

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Installation and operating instructions
Reachfar V48-4G tracking smart watch
Introduction
In developing the products we offer, the manufacturers have acted with the utmost care and in
accordance with international standards.
Warranty
We offer a 12-month warranty on the products, which is valid from the date of purchase. Keep the
invoice or block you received at the time of purchase and / or the warranty card of the device,
because you can only enforce your warranty claim if you have them. During the warranty period, we
will replace any defective main unit, accessory or software of the product in the event of any defect
attributable to a manufacturing, material or software defect. Subsequent repairs to the device or its
accessories are not permitted by the manufacturer due to the design of the device.
The warranty does not cover a product (or accessory) that has been damaged or rendered inoperable
due to attempts to modify or repair the software, physical impact, poor voltage, improper use.
To ensure proper, effective and safe use of the product, read the instruction manual carefully and
keep it for future reference. Flexcom Kommunikációs Kft. Shall not be liable for any damage, product
damage, short-term or long-term health damage that may occur as a result of use, repair, storage
and transport other than those described in this manual.
Rights, trademarks
© 2019, Flexcom Kommunikációs Kft.
All rights reserved. No part of our printed or online publications may be reproduced, distributed or
transmitted in any form or by any means, including photocopying, recording or other electronic and
mechanical methods, without the prior written permission of the publisher. To obtain a permit,
contact your dealer:
Contact
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Flexcom Communication Ltd.
2151 Fót, Szent Imre str. 94. HUNGARY
Email: [email protected]
Website: https://nyomkovetes.net
Office
2151 Fót, Dózsa György str. 34. HUNGARY
Phone: [phone]
Mobile 1: [phone]
Mobile 2: [phone]
Phone service: (Monday-Thursday) 9.00–15.00
Every effort has been made to ensure that the information in our documents is accurate. Flexcom
Kommunikációs Kft. Is not responsible for typographical errors and misspellings.
Flexcom GPS Tracking Solutions, GPS Positioning System, Nyomkovetes.net is a registered trademark
and domain name of Flexcom Kommunikációs Kft. In Hungary. Other company and product names
mentioned herein may be trademarks of their respective companies.
Protection of personal data
The product is a complete product as a combination of hardware and software components. For safe
and correct use, proceed as described in this manual during installation and use. Keep the device or
software out of the reach of unauthorized persons. Our company provides all technical and regulatory
conditions to ensure that data management complies with legal requirements and that your data does
not fall into unauthorized hands. We accept no liability for damage resulting from unauthorized use of
the product and software.
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Formats and notations
The following style settings are used in descriptions, guides, and other documents:
Bold text Name of product components, instructions, options, processes, services, user interface
elements.
Italic text Links to other publications, emphasis.
Courier text System messages, internet addresses, document names.
Warning and cautionary signs:
Tips, advice, ideas.
Document download option.
General attention to information about the product or its operation.
Indication of situations with a lower risk to the user or the product (minor injuries,
inconveniences).
Indication of situations which present a higher risk to the user (serious injury, possibly
death) or which may cause damage or destruction of the product.
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Product Description
The device combines the functions of accurate positioning, safety, monitoring, emergency alarms and
full tracking. It supports SMS / GPRS / Internet data transfer functions and is widely used in the areas
of location-based services and personal security.
The manufacturer has designed this smartwatch with large control buttons to track adults and the
elderly, with the help of which it is possible to check the wearer's position and health status (blood
pressure, pulse) remotely on his mobile phone without disturbing him. The SIM card in it allows you to
call the tracking watch in the same way as a mobile phone. It has a built-in microphone and speaker,
satellite receiver and GSM antenna, blood pressure and heart rate monitor, removal and fall sensor.
The device can be operated with the SIM card of any GSM service provider.
Settings that affect the operation of the device can only be changed from another device
(smartphone, computer) using the appropriate application or SMS commands - so users can be sure
that the device will always work according to the parameters they specify.
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How to use
You can use the device after charging, inserting a SIM card, and setting it up via SMS or a mobile
phone or PC application. The device automatically connects to the GPS and GSM networks using the
GPS receiver and the SIM card (if available) and starts collecting position data, which can be queried
using an internet application.
To use the features of this device, you need a SIM card, similar to a mobile phone. The device
communicates with mobile phone or PC applications on the mobile service provider's network using a
SIM card.
After inserting the SIM card and charging the battery, you can use the application to make the
necessary settings (for example, enter the device ID name, frequency of sending GPS position data,
etc.). When switched on and with a software subscription, the device sends the position data to the
software service center - the processed results (eg map display, list of route events, real-time
tracking) can be viewed in the phone or PC application.
You will find detailed information on the installation, use, maintenance and decommissioning of the
device in the following sections of the documentation.
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Safety and handling
Conditions for safe use of the product
Information for people with long-term health problems or disabilities
This equipment generates, uses, and can radiate radio frequency energy and, if not installed1.
and used in accordance with the instructions, may cause harmful interference to radio
communications.
The cover is made of plastic, which currently has no known health risk (eg toxic or allergenic2.
effect).
Technical product life
Battery life is approx. 3 years.1.
If you find that the operating time is significantly reduced, replace the battery as soon as2.
possible to avoid malfunction.
Have the battery replaced by a specialist garage - contact your product dealer for information.3.
Possible problems with proper use
Cracks, breaks or deformation of the cabinet may cause skin injuries or injuries to the user's1.
hands.
Restrictions on the use of the product
It may cause injury to the wearer and others while playing for a team or martial arts - its use is1.
not recommended.
It is not recommended to wear it when working with moving, rotating equipment either, as they2.
may cause a serious accident if they get caught in the device or its strap.
The watch is moderately waterproof, do not keep it under water for a long time (swimming,3.
swimming).
Commissioning, inserting or removing a SIM card
When inserting the SIM card and screwing on the protective cover or removing the card, handle1.
the small, pointed screwdriver and tweezers carefully - slipping them may result in injury.
Information on safe use
As the product can be used by children, take special care not to take it in their mouths, chew it1.
or swallow it.
The device is capable of (limited) communication and location with the wearer - but is not a2.
substitute for adult supervision.
Maintenance
The product is of a technical nature and does not require regular maintenance.1.
Disconnect the appliance from the charger before cleaning. Do not use abrasives or cutting or2.
abrasive tools for cleaning.
Decommissioning
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The product does not contain harmful, toxic substances.1.
Its internal components, outer casing and accessories are not made of, or only slowly degraded,2.
materials - an appropriate waste disposal procedure must be followed.
Health Risks
When used as intended, the product does not present a health hazard to humans, either in terms of
materials, components or their function.
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Technical parameters
Physical characteristics
Parameter Value
Dimensions (mm) W: 42, L: 65, H: 20
Weight (g) 73
Humidity from 5% to 95% (none condensing)
Operating temperature -15C to 70C
Water resistance IPX7 (dust and water resistant, last up to 1 m and
30 minutes)
Memory
Parameter Value
Built-in 2 Gbyte RAM, 4 Gbyte ROM
SD card No
Energy supply
Parameter Value
Battery Li-ion polimer 3.7V 1000mAh
Charging current 5V/1A via USB
Charging time approx. 2-3 hours
Operating time
Parameter Value
Standby time approx. 30 hours at 100% GSM signal level
Network
Parameter Value
GNSS GPS, Beidou / LBS + AGPS
Type of data traffic GSM / GPRS (2G, 3G, 4G), WCDMA
SIM card
Nano SIM, with a data traffic limit of at least 30
Mbytes / month. Data traffic only works in GPRS
mode.
GSM frequencies 850, 900, 1800, 1900 MHz
GSM chip
GSM signal strength measurement
GPS chip
GPS sensitivity -165dBm
GPS accuracy 5-15m
Communication
Parameter Value
SMS Yes
TCP Yes
Voice call & SOS Yes
Sensors
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Parameter Value
Blood pressure and heart rate Yes
Temperature Yes
Removal Yes
Fall Yes
Interface
Parameter Value
GSM antenna Internal
GPS antenna Internal
Built-in microphone Yes
Built-in speaker Yes
SOS button Yes
Voice message button Yes
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User guide
Transport and storage
The packaging is designed to protect the product from the usual physical effects during transport. Be
careful to avoid effects other than these.
The packaging of the product is not water, flame and heat resistant and only moderately pressure
resistant. Therefore, do not keep the box in a humid environment, out of the reach of heat-emitting
equipment, or place heavy objects on it.
Commissioning
The package consists of a box containing the device and its accessories.
Unpacking
Open the box.1.
Remove the product.2.
Remove the retaining insert to protect the device.3.
Remove the accessories below.4.
Contents of the package
1 Reachfar V48-4G tracking smartwatch
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1 USB cable
1 SIM needle
1 screwdriver
1 installation instructions
Preparing the SIM card
As with mobile phones, a SIM card is required to operate the device. The device communicates with
the mobile service provider's network via SIM card, SMS or mobile phone or PC applications.
You can purchase the card independently from your mobile service provider or, in the
case of a software subscription, from your product distributor. If you received the SIM
card from your dealer, you do not need to make any settings: the card is already set up,
inserted in the device, switched on and ready for use.
If you have received the SIM card from your dealer, do not try to transfer it to another
device (eg phone) and use it! The distributor (service provider) will reimburse the
resulting costs or the correction of the resulting errors.
Settings for your SIM card
If you did not obtain the SIM card from your tracking device vendor, you must set it up before
inserting and using it in the device, which you can do as follows.
Disable SIM card PIN and other functions
Insert the SIM card in your phone.1.
Among the setting functions of the phone2.
turn off the PIN code request, auto-reply and call forwarding options.3.
After turning off the above, insert the card into the tracking device. See the next section for
instructions on how to insert the SIM card.
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Setting up data traffic
If you are using a software tracking service, you must activate GPRS (Internet) data traffic and enter
the appropriate network settings. To do this, you need to send SMS messages from your phone to the
phone number of the SIM card inserted in the tracking device, as shown in the table below.
There are devices into which the manufacturer pre-feeds APN data from many mobile
operators. If your service provider's information is included, the network will
automatically recognize your SIM card so you have nothing to do. The operations
described in the table below should only be performed if said automation does not work.
The factory-set access password for the tracking device in the commands is 123456
Setting SMS message Device
response
Enter the
APN name
pw,123456,apn,apn-name,apn-username,apn-password,MCC/MNC
code#apn ok
APN names for domestic service providers:
If you have a problem, check with your mobile service provider for the
exact settings.
Telenor: online or net
Example: pw,123456,apn,online,,,21601# OR
pw,123456,apn,net,,,21601#
Telekom: internet
Example: pw,123456,apn,internet.telekom,,,21630#
Vodafone:
- in case of subscription: internet.vodafone.net
- in the case of a prepaid card: vitamax.internet.vodafone.net
Example:
- pw,123456,apn,internet.vodafone.net,,,21670#
- pw,123456,apn,vitamax.internet.vodafone.net,,,21670#
Digi: internet
Example: pw,123456,apn,internet,,,21603#
If your mobile network provider has not provided you with an APN username and password, you do
not need to send the following SMS messages to the tracking device!
APN
username apnuser123456(space)APN-username apnuser ok
APN
password apnpasswd123456(space)APN-password apnpasswd ok
Insert the SIM card
Only nano-sized SIM cards can be used with this product!
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Insert the SIM card as follows:
Steps:
Unscrew the protective cover.1.
Insert the SIM card into the slot as shown.2.
Screw the protective cover back on.3.
Charging the battery
The watch is powered by a built-in battery, which needs to be charged at different intervals
depending on the intensity of use. The magnetic charging cable connector is located on the back of
the device. The correct connection of the cable is facilitated by the attraction / repulsion of the
magnet.
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During charging, the LED on the front of the watch flashes red slowly; when the battery is fully
charged, the blinking turns solid. The charging time is approx. 2-3 hours.
If the red LED flashes slowly during normal operation, the battery is running low and must be charged.
A charger with a maximum current of 1 A may be used for the clock! Chargers with a
higher capacity can damage the battery.
Application installation, access
In order to operate the device and other services based on it, the distributor provides mobile and
computer applications in the subscription system. The PC program is accessible via a browser at
https://gpspositions.net/map/, and you can install the phone application on your phone in one of the
following ways:
For Android phones
Open the Google Play app on your phone.1.
Search for “Flexcom” or “Flexcom tracking” on Google Play.2.
Install the tracking application.3.
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or
Scan the QR code shown here with your phone.1.
Open the web address decoded from this.2.
Install the Flexcom tracking application.3.
For iPhones
Use the browser on your phone to access the service (https://gpspositions.net/map/).
Using the Product
User Interface
The connectors and controls of the device are located on the side under the protective cover and on
the front / rear side.
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Speed Dial Buttons (1,2)
Speed dial preset phone numbers. The numbers can be entered using the software using the
appropriate command sent to the machine (see later in the software settings section). You can end
the call by pressing the SOS key once.
SOS button
The SOS button performs several functions:
Turn on the clock (press and hold until the device beeps)
Start emergency call (5 seconds for continuous press), end call (one press)
Announcing the exact time (one press)
End a speed dial call (press once)
When you start an emergency call (SOS call), the device tries to call the previously set
SOS phone numbers in sequence. If one call fails, it switches to the other number and so
on. It will try each number up to twice.
If the SOS call - SMS option is enabled in the settings (see chapter Software settings,
device settings with commands and alarm options later), the device will also send an
SMS message to these numbers in addition to the calls - but the cost of this is already
burden the user.
Voice message button (green microphone)
While holding down the button, a voice message can be recorded, which is sent to the central server
after the button is released. The message can be intercepted by the user of the tracking software.
LED display
Blue or red indicators related to the status and operation of the device.
Color Status Description
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Bekapcsolva
Red (GSM) Slow flash Signal searching
Fast flash Signal received
Blue (GPS) Slow flash Positioning
Fast flash Position uploaded
Charging
Red Slow flash Charging
Solid Fully charged
Kék Slow flash Charging
Solid Fully charged
When the battery is low, the red LED flashes slowly
Health sensor (back of the watch)
Sensor for measuring heart rate, blood pressure, blood oxygen level and temperature.
Charger connector (on the back of the watch)
Magnetic connector for the battery charging cable provided by the manufacturer.
Call the clock from the phone
The clock can be dialed from phones whose phone numbers are registered to the speed dial buttons
or the SOS button.
Be careful not to accidentally press the buttons while using or storing the watch, as this
may cause unintentional or abnormal operation.
Switching on and off
The clock can be switched on using the SOS button.
Successful switching on is confirmed by the clock vibrating and beeping.
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The clock cannot be turned off with its own controls, only with a command sent from
software.
Normal operation of the device
The device can be operated in the following ways:
using the software service provided by the distributor and the SIM card together, in addition to1.
the software service provided by the distributor but using his own SIM card, or
without the service provider's software service, with your own SIM card.2.
The service provider provides a SIM card for the tracking device only if you subscribe to
the software service. In the case of unsolicited use of the software, the user must provide
the appropriate card with a data traffic limit (also).
With Distributor Software and SIM Card
In this case, you can receive the device in the ready state, no further settings are required to use it.
Separate software is available for setting or adjusting the operating parameters of the device, for
retrieving information or for using more advanced services (eg map route display, waiting and travel
points, diagrams, timetable, etc.). This is provided by the distributor in the form of a downloadable
application on a desktop and tablet browser on an Android mobile phone as part of a subscription
system.
To use the software, an active internet connection is required on your device (mobile
phone, computer).
The software stores and processes the data sent by the tracking device to the service provider's
center, from which the graphical and textual information is generated. Using the software triggers
(sometimes very expensive) SMS and voice call communication with the device and provides tracking
and security services that go well beyond the basic functions of the device.
After launching the application in a browser or phone:
In the login window, enter the username and password you received in the email from the1.
distributor or registered on its website.
In the interface that appears, select Help and review the information for using the software.2.
Software management information is available in its help.3.
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With Distributor software but with own SIM card
After setting up and inserting the SIM card as described in the setup chapter, you must register the
card. To do this, contact your software service provider (device vendor). From now on, the operation
of the device is the same as described in the previous chapter.
Without software, with own SIM card
If you have subscribed to the reseller's software service, DO NOT use the standalone SMS
communication method because
redundant (the software has all the functions needed for tracking and settings),
the software provider charges a separate fee for the possible elimination of
possible operational anomalies caused by SMS commands,
if you use your own SIM card in the device, SMS will incur extra costs,
if you use your service provider's SIM card, your service provider will reimburse you
for the cost of the SMS.
If you do not use (have not subscribed) to the software service provided by the dealer, you can only
use the basic functions of the device - by sending SMS messages from your mobile phone to the
phone number of the device's SIM card.
Setting options via the software
When using the desktop or mobile application of Flexcom Kft, the setup operations related to tracing
can be accessed in the following ways.
The settings and commands that can be issued depend on the type of device. See the
rest of this guide for information on options for this device.
When using a desktop application:
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Select the desired device on the
map or in the menu.
Click the Settings or Commands
button to select the general setting
or behavior you want.
When using a mobile application:
From the application menu, select
Map.
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