Remotec Conexum Smart URC-11 User manual

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Smart Remote with Mobile App Setup
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V1.0

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Table of Contents
Introduction…………………………………………………………3
Features & Requirements…………………………………………4
App Installation……………………………………………….........4
Pairing the Remote Controller…………………………………….5
Adding a New Device……………………………………………...7
Extender Mode…………………………………………………....13
Find my Remote……………………………………………….....14
Technical Specifications…………………………………………15
Warranty…………………………………………………………...17
Customer Service………………………………………………...18

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Conexum Smart URC-11
Operating Instructions
Introduction
Conexum Smart URC-11 is an easy-to-use universal remote controller that
allows up to 4 devices to be controlled using a single remote. It comes with an
accompanying mobile app for simple user setup using IR codes stored in the
cloud library. By using a smart phone or tablet PC installed with iOS/Android,
the user can easily setup the devices. The cloud base IR code library supports
almosteverypopularbrandfoundintoday’smarketandiscontinuouslyupdated
so that it is never outdated. The user can setup the Conexum Smart URC-11 in
afewsimplesteps,guidedbytheuser-friendlymobileappinterfaceonthesmart
phone or tablet PC.
Product Overview
4 IR Devices
LED indication
IR Tx

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Features
-Supports Remote and BLEExtender mode (option)
-Comprehensive access to cloud-based infrared code library database
-Battery Low warning LED indication
-Upgradeable firmware over-the-air (OTA)
-Bluetooth Low Energy device with ultra-low power consumption
-Programme up to 4 devices
Requirements
iOS 9 or above (Supports BLE4.2)
Android - Android 5.0 or above (Supports BLE4.2)
Application Software (App) Installation
Scan QR code or search “Conexum” to download the App.

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Mobile App
Once you have downloaded the Conexum mobile app from the app store, you
can start to setup and pair it with the Conexum remote controller. Launch the
app and you will be presented with the End User Software License Agreement,
please press “ACCEPT” to proceed to pairing the remote controller. You will be
prompted to enable the location service or GPS (for Android smartphone only).
This helps to selectthe correct region for setting up the remote controller
Pairing the Remote Controller
Pairing the remote controller requires both Wi-Fi and Bluetooth to be turned
on. Insert 2 AAA batteries to battery compartment and place the remote near
the smart phone handset. Please hold the “OK” button on the remote controller
until you hear the “beep”sound to begin the process and then press “START
PAIRING” on the app.

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Each Conexum remote controller has a unique id (e.g. Conexum_FFFF0) and
the app willscan for this remote controller and indicate it to you.
If the app fails to find the remote controller, the following screen will be shown.
You can hold down the “OK” + “HOME” key at the same time on the remote
controller to reinitialize the pairingprocess, wait for a BEEP sound and now you
can press the “SCAN DEVICE” again on the app.
*Please ensure the remote controller has battery inside and is placed nearby

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Adding a New Device
Ifthepairingissuccessful,youwillbeabletosetupandaddupto4newdevices
and start downloading the relevant infrared codes required to operate them for
this remote controller.
Press “Add new device”and you will be prompted to setup the 4 devices. There
are 4 devices location (e.g. TV, STB, STRM, AUD) on the remote controller. To
setup a specific location, choose TV,STB, STRM or AUD.

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Once you have confirmed setting up on the “TV” location, you can choose from
our comprehensive cloud-based Infrared code library and select device. Your
smartphone or tablet PC must be connected tothe Internet.
Select “TV” and press “NEXT” as an example and then you will need to select
the device brand.
Select the brand of the TV that you are going to setup.

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Once selected, the mobile apps’ built-in Smart Search feature will find the
infrared code for your device. The app will make an attempt to connect to the
remote controller via BLE.
Youwill need topoint yourremote controller to the deviceto testout a few keys.

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Testing the power button
Pleasepress the“Power”buttonon the app.If theTV turnsON/OFF,thenpress
“YES”, otherwise press “NO” or “SKIP”.
*If the TV is nowturned off, you may need to turn it onwith your original remote
or manually for the next step.
You will now be presented different screens of test codes, please follow the
instructions(e.g.MUTE,VOLUP,VOLDOWN)andpress“YES”,“NO”or“SKIP”.
Through the process of elimination, the Smart Search feature will find more
relevant infrared codes for setting up your AV device.
*The subsequentscreens are dynamicallygenerated based on yourspecific AV
device brand and model. As a result, no other screenshots are prepared for this
user manual.
Once you complete these code testing steps,please press “OK” and the mobile
appwilldownloadtheinfraredcodes fromour cloud-basedinfraredcode library.

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Downloading infrared codes
The mobile app will now download the infrared codes to the remote controller.
*If you have a second TV, you could also use the otherdevicebutton(e.g. STB)
for setting up the second TV. In total, there are 4 device location available for
you to setup. You can also edit or delete any of these device location and setup
again for anotherAV device as you desire.
You can also name this device on the mobile app as shown below.

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Congratulations
The remote controller’s firstdevice location TV, which is now named as Living
room TV, is now considered setup and you can use the remote to control it.
*You can repeat the process to add up to 4 new devices

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Extender Mode
The Extender Mode gives you the additional function of controlling your
devices through the smartphone and the Conexum app For assessing the full
functions of the Extender Mode,you have to purchase with an in-app purchase
inside the Conexum app.
Press any device name on the main-screen (e.g. Living room TV) to be
redirected to make the in-app purchase of the Extender Mode. You can also
“Try it for free”by pressing this button and use the Power key for your devices
already set up.

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After the paymenthas been successfully completed, you will be able to access
full features of the Extender Mode through clicking on any device which you
wish to operate.
Find my remote
If you happen to misplace the Conexum remote, you canpress the bell icon in
your Conexum app to make the remote buzz and emit a “beep beep” sound.
Once you find the remote, you can press the OK button to stop the sound.

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Technical Specifications
Model No.
BW8611UN (Smart URC-11)
No. of IR Device
4 devices (TV, STB, STREAMING, AUDIO)
Bluetooth
BLE 4.2, Class 2 device
RF Operating Distance Up to 30meters out
door line of sight, in
unobstructed environment
IR Operating Distance
Up to 10meters line of sight, in unobstructed
environment
Power input
Powered by AAA x 2pcs
Alkaline batteries are recommended
Operating and Storage Temp.
Operating: 0 – 40 °C
Storage: -10 – 60 °C
Dimension (L x W x T)
210mm x 50mm x 27mm
Weight
95g (Batteries not included)
Maintenance
1. Do not expose your unit to dust, strong sunlight, humidity, high temperatures
or mechanical shocks.
2. Use new batteries of the recommended type and size only.
3. Do not use old and new batteries together as old batteries tend to leak.
4. To avoid chemical leaks, remove batteries from the unit if you do not intend
to use the unit foran extended period of time.
5. Do not use corrosiveor abrasive cleansers on your unit.
6. Use a wet water cloth to clean the soft plastic surface, do not use any
detergent or cleaning agent.
7. Keep the unit dustfree by wiping it with a soft, dry cloth.
8. Do not disassemble the unit, it contains no user-serviceable parts.
Warnings
•Do not modify the unit in any way.
•Risk of fire.
•Risk of electrical shock.
•Risk of burns.
•Do not dispose of electrical appliances and unsorted municipal waste. Use
separate collection facilities. Contact your local government for information
regarding the collection systems available.
•There are no user serviceable parts in this unit.
Caution
•Risk of explosion if battery is replaced by an incorrect type.
•Dispose of used batteries according tothe instructions.

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FCC Notice
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
NOTE:
This equipment has been tested and found to comply with the limits for a Class
Bdigitaldevice,pursuanttoPart15oftheFCCRules.Theselimitsaredesigned
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, it may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception
(which can be determined by turning the equipment off and on), the user is
encouraged to try to correct the interference by one or more of the following
measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
•Consult the dealeror an experienced radio/TV technician for help.
Notice:
Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user authority to operate the
equipment.

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Warranty
ONE-YEAR LIMITED WARRANTY: Remotec warrants this product to be free
from defects in materials and workmanship under normal use and service for a
period of one yearfrom the original date of purchase from the distributor or
dealer.
REMOTEC shall not be liable for:
- Damages caused by defective devices forindirect, incidental, special,
consequential or punitive damages, including, inter alia, loss of profits,
savings, data, loss of benefits,claims by third parties and any property
damage orpersonalinjuries arising from or related to the use of the
device.
- Service trips to provide instruction on product use.
- Shipping costs for replacement products.
This warranty is limited to the repair or replacement of this product only, if the
purchase date cannot be substantiated, the warranty period will begin on the
date of manufacture as indicated on this product. All warranty claims must be
made to Remotec appointed distributors or dealers during the applicable
warranty period. This warranty gives you specific legalright and you may also
have other rights which vary in each country.

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Customer Service
To receive customerservice, please click the information menu on the mobile
app to look for the latest information such as firmware, database, mobile
software app.
Please contact Customer Service at
Customer Service Website http://support.Remotec.com.hk
Tel [phone]
E-mail: [email protected]e
Web www.Conexum.life
Printed in China