Remotec Conexum Smart URC-11 User manual

1
Smart Remote with Mobile App Setup
Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
V1.0

2
Table of Contents
Introduction…………………………………………………………3
Features & Requirements…………………………………………4
App Installation……………………………………………….........4
Pairing the Remote Controller…………………………………….5
Adding a New Device……………………………………………...7
Extender Mode…………………………………………………....13
Find my Remote……………………………………………….....14
Technical Specifications…………………………………………15
Warranty…………………………………………………………...17
Customer Service………………………………………………...18

3
Conexum Smart URC-11
Operating Instructions
Introduction
Conexum Smart URC-11 is an easy-to-use universal remote controller that
allows up to 4 devices to be controlled using a single remote. It comes with an
accompanying mobile app for simple user setup using IR codes stored in the
cloud library. By using a smart phone or tablet PC installed with iOS/Android,
the user can easily setup the devices. The cloud base IR code library supports
almosteverypopularbrandfoundintoday’smarketandiscontinuouslyupdated
so that it is never outdated. The user can setup the Conexum Smart URC-11 in
afewsimplesteps,guidedbytheuser-friendlymobileappinterfaceonthesmart
phone or tablet PC.
Product Overview
4 IR Devices
LED indication
IR Tx

4
Features
-Supports Remote and BLEExtender mode (option)
-Comprehensive access to cloud-based infrared code library database
-Battery Low warning LED indication
-Upgradeable firmware over-the-air (OTA)
-Bluetooth Low Energy device with ultra-low power consumption
-Programme up to 4 devices
Requirements
iOS 9 or above (Supports BLE4.2)
Android - Android 5.0 or above (Supports BLE4.2)
Application Software (App) Installation
Scan QR code or search “Conexum” to download the App.

5
Mobile App
Once you have downloaded the Conexum mobile app from the app store, you
can start to setup and pair it with the Conexum remote controller. Launch the
app and you will be presented with the End User Software License Agreement,
please press “ACCEPT” to proceed to pairing the remote controller. You will be
prompted to enable the location service or GPS (for Android smartphone only).
This helps to selectthe correct region for setting up the remote controller
Pairing the Remote Controller
Pairing the remote controller requires both Wi-Fi and Bluetooth to be turned
on. Insert 2 AAA batteries to battery compartment and place the remote near
the smart phone handset. Please hold the “OK” button on the remote controller
until you hear the “beep”sound to begin the process and then press “START
PAIRING” on the app.

6
Each Conexum remote controller has a unique id (e.g. Conexum_FFFF0) and
the app willscan for this remote controller and indicate it to you.
If the app fails to find the remote controller, the following screen will be shown.
You can hold down the “OK” + “HOME” key at the same time on the remote
controller to reinitialize the pairingprocess, wait for a BEEP sound and now you
can press the “SCAN DEVICE” again on the app.
*Please ensure the remote controller has battery inside and is placed nearby

7
Adding a New Device
Ifthepairingissuccessful,youwillbeabletosetupandaddupto4newdevices
and start downloading the relevant infrared codes required to operate them for
this remote controller.
Press “Add new device”and you will be prompted to setup the 4 devices. There
are 4 devices location (e.g. TV, STB, STRM, AUD) on the remote controller. To
setup a specific location, choose TV,STB, STRM or AUD.

8
Once you have confirmed setting up on the “TV” location, you can choose from
our comprehensive cloud-based Infrared code library and select device. Your
smartphone or tablet PC must be connected tothe Internet.
Select “TV” and press “NEXT” as an example and then you will need to select
the device brand.
Select the brand of the TV that you are going to setup.

9
Once selected, the mobile apps’ built-in Smart Search feature will find the
infrared code for your device. The app will make an attempt to connect to the
remote controller via BLE.
Youwill need topoint yourremote controller to the deviceto testout a few keys.

10
Testing the power button
Pleasepress the“Power”buttonon the app.If theTV turnsON/OFF,thenpress
“YES”, otherwise press “NO” or “SKIP”.
*If the TV is nowturned off, you may need to turn it onwith your original remote
or manually for the next step.
You will now be presented different screens of test codes, please follow the
instructions(e.g.MUTE,VOLUP,VOLDOWN)andpress“YES”,“NO”or“SKIP”.
Through the process of elimination, the Smart Search feature will find more
relevant infrared codes for setting up your AV device.
*The subsequentscreens are dynamicallygenerated based on yourspecific AV
device brand and model. As a result, no other screenshots are prepared for this
user manual.
Once you complete these code testing steps,please press “OK” and the mobile
appwilldownloadtheinfraredcodes fromour cloud-basedinfraredcode library.