Riverbed Steelhead CX Series User manual

Rack Installation Guide
SteelHead CX (x80, xx80)
SteelHead Interceptor (9600, 9800)
Document revision: September 15, 2021

Riverbed Technology
680 Folsom Street
San Francisco, CA 94107
www.riverbed.com
Part Number
712-00010-23
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Contents | 3
Contents
Welcome.................................................................................................................................................................... 5
Documentation and release notes .............................................................................................................5
Contacting Riverbed......................................................................................................................................5
1 - Rack Installation Overview .............................................................................................................................. 7
Rack installation safety guidelines .............................................................................................................. 7
Required tools and equipment....................................................................................................................8
Square post-hole adapters...........................................................................................................................9
2 - Rack Mounting Desktop x80, and 1U xx80 Appliances ........................................................................... 11
Before you begin .......................................................................................................................................... 11
Rack mounting SteelHead CX 580 and CX 780 desktop appliances ................................................ 11
Rack mounting SteelHead CX 3080 1U appliances .............................................................................. 12
3 - Rack Mounting 2U xx80 and 9800 Appliances ......................................................................................... 17
Appliances included in this chapter.......................................................................................................... 17
Before you begin .......................................................................................................................................... 17
Mounting 2U xx80 and 9800 appliances................................................................................................ 17
2U xx80 sliding rail kit .......................................................................................................................... 17
Mounting 2U appliances......................................................................................................................18
4 - Rack Mounting 9600 Appliances.................................................................................................................23
Before you begin ..........................................................................................................................................23
Rail kits............................................................................................................................................................23

4|Contents

Welcome | 5
Welcome
This guide describes the requirements and procedures for rack installation for your Riverbed appliance.
Each chapter includes instructions for product families.
Note: All 2U and 3U appliances must be mounted to a four-post rack; they can’t be mounted to a two-post rack.
This guide is written for administrators responsible for installing Riverbed appliances and includes
information relevant to the following products:
• SteelHead CX
• SteelHead Interceptor
Documentation and release notes
The most current version of all Riverbed documentation can be found on the Riverbed Support site at
https://support.riverbed.com.
See the Riverbed Knowledge Base for any known issues, how-to documents, system requirements, and
common error messages. You can browse titles or search for keywords and strings. To access the
Riverbed Knowledge Base, log in to the Riverbed Support site at https://support.riverbed.com.
Each software release includes release notes. The release notes list new features, known issues, and fixed
problems. To obtain the most current version of the release notes, go to the Software and
Documentation section of the Riverbed Support site at http://www.riverbed.com/services/index.html.
Examine the release notes before you begin the installation and configuration process.
Contacting Riverbed
This section describes how to contact departments within Riverbed.
•Technical support - Problems installing, using, or replacing Riverbed products? Contact Riverbed
Support or your channel partner who provides support. To contact Riverbed Support, open a
trouble ticket by calling 1-888-RVBD-TAC (1-888-782-3822) in the United States and Canada or +1
415-247-7381 outside the United States. You can also go to https://support.riverbed.com.
•Professional services - Need help with planning a migration or implementing a custom design
solution? Contact Riverbed Professional Services. Email [email protected] or go to http://
www.riverbed.com/services/index.html.
•Documentation - Have suggestions about Riverbed’s online documentation or printed materials?
Send comments to [e-mail].

6|Welcome
Contacting Riverbed

Rack Installation Overview | 7
1
Rack Installation Overview
This chapter describes the requirements for mounting Riverbed appliances in a rack and includes these
sections:
•“Rack installation safety guidelines” on page 7
•“Required tools and equipment” on page 8
•“Square post-hole adapters” on page 9
Important: For details on rack installation procedures for SteelFusion Edge appliances, see the SteelFusion Edge
Hardware and Maintenance Guide.
Rack installation safety guidelines
When installing the appliance in a rack, follow these guidelines:
• Do not block or cover the openings to the appliance.
• Never push objects of any kind through openings in the appliance. Dangerous voltages might be
present.
• Do not use conductive foreign objects; they can produce a short circuit and cause fire, electric
shock, or damage to your appliance.
• Lift appliances using both hands and with your knees bent.
• Observe local occupational health and safety requirements and guidelines for manual materials
handling.
• Do not attempt to move a rack by yourself; at least two people are needed to move a rack.
• Do not attempt to move a rack on an incline that is greater than 10 degrees from the horizontal.
• Installing components in a rack without the front and side stabilizers can cause the rack to tip over.
Install rack stabilizers before you install components in a rack.
• Make sure the rack is properly secured to the floor or ceiling.
• Always load the rack from the bottom. Load the heaviest component in the rack first.
• Make sure racks are coupled together if it is a multiple-rack installation.
• Make sure the rack is level and stable before installing an appliance in the rack.
• Make sure the leveling jacks are extended to the floor.

8 | Rack Installation Overview
Required tools and equipment
• Make sure the full weight of the rack rests on the leveling jacks.
• Make sure the rack is level and stable before pulling a component out of the rack.
• Make sure only one component is extended at a time. A rack might become unstable if more than
one component is extended.
• Ensure that there is adequate airflow in the rack. Improper installation or restricted airflow can
damage the appliance.
• The rack can’t have solid or restricted airflow doors. You must use a mesh door on the front and
back of the rack or remove the doors to ensure adequate airflow to the appliance.
• The rack width and depth must allow for proper serviceability and cable management.
• Ensure that there is adequate airflow in the rack. Improper installation or restricted airflow can
damage the appliance.
• Models 150, 250, 550, CX 255, CX 555, CX 570, CX 755, CX 770, SMC 9000, and SCC 1000 are
designed for the desktop. If you install them in a rack, do not place equipment on top of the
appliance as it restricts airflow and might cause damage to the appliance.
• Make sure the appliance is properly mated with the rails. Appliances that are improperly mated with
the rails might be unstable.
• Verify that the AC power supply branch circuit that provides power to the rack isn’t overloaded.
Overload power increases the risk of personal injury, fire, or damage to the appliance. The total rack
load should not exceed 80 percent of the branch circuit rating. Consult the electrical authority
having jurisdiction over your facility wiring and installation requirements.
• The 1U, 2U, and 3U appliances produce front-to-back cooling airflow that requires an unobstructed
airflow to the fan housing. Do not mount the appliance near other electronic devices that produce
back-to-front airflow.
• The SteelHead x50 desktop appliances require sideways airflow. Do not block the sides.
• The SteelHead x50 desktop appliances require air-convection cooling. If these models are installed
in a rack, use the Riverbed provided rack-mount kit.
• The appliance is for use only in a machine room or IT room.
• Make sure that the area in which you install the appliance is properly ventilated and climate
controlled.
• Ensure the voltage and frequency of your power source match the voltage and frequency inscribed
on the electrical rating label of the appliance.
• Do not install the appliance in or near a plenum, air duct, radiator, or heat register.
• Never use the appliance in a wet location.
For detailed safety information, see the Safety and Compliance Guide.
Required tools and equipment
You need the following tools and equipment to mount the appliance in a rack:
• A standard Telco-type rack
• A standard Phillips-head screwdriver

Rack Installation Overview | 9
Square post-hole adapters
• The enclosed screw kit
• The enclosed short rack adapters (if needed)
• The enclosed square post-hole adapters (if needed)
• The enclosed brackets (if needed)
If your appliance is missing any components, contact Riverbed Support for replacement parts at
https://support.riverbed.com.
Square post-hole adapters
Rack cabinets can have square or circular holes in the vertical posts. If necessary, to accommodate
standard screws you can convert the square post holes to circular holes using the included square post-
hole adapters.
To convert a square post hole to fit a standard screw
• Press together the top and bottom of the square post-hole adapter and push it into the square hole
on the inside of the rack post.
Figure 1-1. Installing a square post-hole adapter

10 | Rack Installation Overview
Square post-hole adapters

Rack Mounting Desktop x80, and 1U xx80 Appliances | 11
2
Rack Mounting Desktop x80, and 1U xx80
Appliances
This chapter describes how to install SteelHead CX 580 and CX 780 desktop, and CX 3080 1U appliances
in a standard rack. It includes these sections:
•“Before you begin” on page 11
•“Rack mounting SteelHead CX 580 and CX 780 desktop appliances” on page 11
•“Rack mounting SteelHead CX 3080 1U appliances” on page 12
Before you begin
Before you begin the installation process:
•UnplugtheACpowercords.
• Remove all external devices and connectors.
• If your rack has square holes, use the included square post-hole adapters.
Caution: Desktop appliances are designed for side-to-side airflow. If you install these appliances in a rack, do not
place objects on the sides of the appliance; it restricts airflow and can damage the appliance.
Rack mounting SteelHead CX 580 and CX 780 desktop
appliances
This section describes how to rack mount SteelHead CX 580 and CX 780 desktop appliances in a rack.
You can mount the desktop appliances in a rack using two ear brackets. The ear brackets are included
with the accessory kit for these appliances.
To rack mount the CX 580 and CX 780 desktop appliances
1. Carefully lift the appliance out of the shipping carton.

12 | Rack Mounting Desktop x80, and 1U xx80 Appliances
Rack mounting SteelHead CX 3080 1U appliances
2. Attach the ear brackets to both sides of the chassis using the screws that are included in the
accessory kit. Each ear bracket requires four screws.
Figure 2-1. Attaching ear brackets to the desktop appliance
3. Slide the appliance into the rack and attach the ear brackets to the rails using the included four
screws.
Figure 2-2. Installing the desktop appliance in a rack
Note: The desktop appliance must be installed in a front-mount position.
4. Apply power by connecting the power cord from the AC inlet to the power source.
Rack mounting SteelHead CX 3080 1U appliances
This section describes how to rack mount SteelHead CX 3080 1U appliances.

Rack Mounting Desktop x80, and 1U xx80 Appliances | 13
Rack mounting SteelHead CX 3080 1U appliances
To rack mount the SteelHead CX 3080 appliance
1. Attach the ear brackets to both sides of the chassis using the screws that are included in the
accessory kit. Each ear bracket requires four screws.
Figure 2-3. Attaching the ear brackets

14 | Rack Mounting Desktop x80, and 1U xx80 Appliances
Rack mounting SteelHead CX 3080 1U appliances
2. Slide the appliance into the rack and attach the ear brackets to the rails using the included four
screws.
Figure 2-4. Attaching the appliance to the rack
3. From the back of the rack, slide the rail onto the appliance. Make sure the center of the rail aligns
with the center screws on the side of the appliance.
Figure 2-5. Attaching the rails to the appliance

Rack Mounting Desktop x80, and 1U xx80 Appliances | 15
Rack mounting SteelHead CX 3080 1U appliances
4. Facing the back of the rack, attach the four screws on both sides of the appliance to the back of the
rack.
Figure 2-6. Attaching the screws to the back of the rack

16 | Rack Mounting Desktop x80, and 1U xx80 Appliances
Rack mounting SteelHead CX 3080 1U appliances

Rack Mounting 2U xx80 and 9800 Appliances | 17
3
Rack Mounting 2U xx80 and 9800
Appliances
This chapter describes how to install the SteelHead CX 5080, CX 7080, and SteelHead Interceptor 9800
2U appliances in a standard 19-inch four-post rack. It includes these sections:
•“Appliances included in this chapter” on page 17
•“Before you begin” on page 17
•“Mounting 2U xx80 and 9800 appliances” on page 17
Appliances included in this chapter
This chapter describes how to rack mount the following 2U appliances:
• SteelHead CX 5080 and CX 7080
• SteelHead Interceptor 9800
Before you begin
Before you begin the installation process:
•UnplugtheACpowercords.
• Remove all external devices and connectors.
Mounting 2U xx80 and 9800 appliances
This section describes how to mount the 2U xx80 appliances in a standard 19-inch, four-post rack.
2U xx80 sliding rail kit
• 2 sliding rails

18 | Rack Mounting 2U xx80 and 9800 Appliances
Mounting 2U xx80 and 9800 appliances
• 1 sliding rail screw kit: 8 M5 screws, 8 M5 washers, 2 M5 black screws
Figure 3-1. Sliding rail screws
Important: Four M5 screws with washers are included in the rail kit. Do not lose the M5 washers. When you attach
the outer rails to a square hole rack, you must use the M5 screws and the washers. The outer rails are installed behind
the rail posts with square holes. You must use the provided washers as they have a funnel shape that fits perfectly
in the square hole rack.
Mounting 2U appliances
To mount the 2U appliance
1. Screw the mounting ears to both sides of the appliance using the screws from the mounting-ears
screw kit.
Figure 3-2. Attaching the mounting ears to the appliance

Rack Mounting 2U xx80 and 9800 Appliances | 19
Mounting 2U xx80 and 9800 appliances
2. Pull out the inner rail from the rail assembly. When the rail comes to a stop, pull the tab to release
the latch and completely extend the inner rail to its full length.
Figure 3-3. Extending the inner rail from the rail assembly
3. Align the inner sliding rail on the side of the appliance and pull it towards the arrow as shown in
Figure 3-4 to secure the hooks.
Figure 3-4. Aligning the inner sliding rail

20 | Rack Mounting 2U xx80 and 9800 Appliances
Mounting 2U xx80 and 9800 appliances
4. Repeat Step 2 and Step 3 to attach the sliding rail to the other side of the appliance.
Figure 3-5. Attaching the sliding rail to the other side of the appliance
5. Attach the outer rails to the inner side of the rack post using four M5 screws and four washers:
– Install the outer rails from BEHIND the posts with square holes.
– Use the provided washers as they have the shape of a funnel that fits in the square hole.
– Secure the screws to the threaded rails.
Figure 3-6. Securing the outer rails to the rack