6Troubleshooting
Image
The monitor shows no image
1) Check that the camera power
supply is connected, the voltage is normal, and the power indicator light
is always on.
2) Turn off the power switch to check
whether the camera is self-testing.
3) Check the cable of video platform
and TV whether correct connection.
Sometimes without the image
Check the cable of video platform and TV whether correct connection.
Image have jitter when the camera lens at max multiple.
1) Check whether the camera
installed position be stabled.
2) Check whether have vibrating
machinery or object near the camera.
There is no image in IE Browser
Please visit VLC website (http://www.videolan.org/vlc) download and install
VLC media player, after it be installed, IP Camera will display normal image.
Unable to access IP Camera through IE browser
1) Test whether the PC to access
the network can work properly, first of all, the network fault caused by
the PC virus can be eliminated, until the PC and IP Camera can
communicate with each other Ping.
2) Disconnect the network, connect
IP Camera and PC separately, and reset the IP address of PC.
3) Check IP address, subnet mask,
and gateway settings for IP Camera.
4) Check whether the MAC address
is conflicts.
5) Check whether the Web port is
occupied by another device.
Forget IP address or website login password.
Please remember the camera default IP address: 192.168.100.88;
default user name: admin; default password: admin.
(the teacher camera IP address: 192.168.100.82;
the student camera IP address: 192.168.100.92)
Control
Serial port cannot control
1) Check whether the camera
protocol, address such is the same.
2) Check whether the control line is
connected well.
7Toxic and Harmful Substances