Ross Ultricool User manual

Ultricool User Guide

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Ultricool · User Guide
• Ross Part Number: 2101DR-404-01
• Release Date: April 8, 2019.
The information contained in this Guide is subject to change without notice or obligation.
Copyright
©2019 Ross Video Limited, Ross®, and any related marks are trademarks or registered trademarks of Ross Video Limited. All other
trademarks are the property of their respective companies. PATENTS ISSUED and PENDING. All rights reserved. No part of this
publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying,
recording or otherwise, without the prior written permission of Ross Video. While every precaution has been taken in the preparation
of this document, Ross Video assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting
from the use of the information contained herein.
Patents
Patent numbers US 7,034,886; US 7,508,455; US 7,602,446; US 7,802,802 B2; US 7,834,886; US 7,914,332; US 8,307,284; US
8,407,374 B2; US 8,499,019 B2; US 8,519,949 B2; US 8,743,292 B2; GB 2,419,119 B; GB 2,447,380 B; and other patents pending.
Notice
The material in this manual is furnished for informational use only. It is subject to change without notice and should not be construed
as commitment by Ross Video Limited. Ross Video Limited assumes no responsibility or liability for errors or inaccuracies that may
appear in this manual.
Trademarks
• Google® is a registered trademark of Google Inc.
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Safety Notices
Refer to the “Important Regulatory and Safety Notices” document that accompanied your product.
EMC Notices
US FCC Part 15
This equipment has been tested and found to comply with the limits for a class A Digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a
Commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own
expense.
CANADA
This Class “A” digital apparatus complies with Canadian ICES-003.
Cet appareil numerique de la classe “A” est conforme a la norme NMB-003 du Canada.
Notice — Changes or modifications to this equipment not expressly approved by Ross Video Ltd. could void the
user’s authority to operate this equipment.

EUROPE
This equipment is in compliance with the essential requirements and other relevant provisions of CE Directive 93/68/EEC.
AUSTRALIA
This equipment has been tested to AS/NZS CISPR 22:2008 and found to comply with the limits for a Class A Digital device.
INTERNATIONAL
This equipment has been tested to CISPR 22:2008 and found to comply with the limits for a Class A Digital device.
Warranty and Repair Policy
The product is backed by a comprehensive one-year warranty on all components.
If an item becomes defective within the warranty period Ross will repair or replace the defective item, as determined solely by Ross.
Warranty repairs will be conducted at Ross, with all shipping FOB Ross dock. If repairs are conducted at the customer site, reasonable
out-of-pocket charges will apply. At the discretion of Ross, and on a temporary loan basis, plug in circuit boards or other replacement
parts may be supplied free of charge while defective items undergo repair. Return packing, shipping, and special handling costs are
the responsibility of the customer.
This warranty is void if products are subjected to misuse, neglect, accident, improper installation or application, or unauthorized
modification.
In no event shall Ross Video Limited be liable for direct, indirect, special, incidental, or consequential damages (including loss of
profit). Implied warranties, including that of merchantability and fitness for a particular purpose, are expressly limited to the duration
of this warranty.
This warranty is TRANSFERABLE to subsequent owners, subject to Ross’ notification of change of ownership.
Environmental Information
The equipment may contain hazardous substances that could impact health and the environment.
To avoid the potential release of those substances into the environment and to diminish the need for the extraction of natural
resources, Ross Video encourages you to use the appropriate take-back systems. These systems will reuse or recycle most of the
materials from your end-of-life equipment in an environmentally friendly and health conscious manner.
The crossed-out wheeled bin symbol invites you to use these systems.
If you need more information on the collection, reuse, and recycling systems, please contact your local or regional waste
administration. You can also contact Ross Video for more information on the environmental performances of our products.
This appliance may contain a Coin type battery which should not be treated as household waste.
To ensure that the battery will be treated properly use the appropriate take-back systems in your area. These systems will reuse or
recycle most of the materials from your end-of-life equipment in an environmentally friendly and health conscious manner.
Notice — This is a Class A product. In domestic environments, this product may cause radio interference, in which
case the user may have to take adequate measures.
Notice — Changes or modifications to this equipment not expressly approved by Ross Video Limited could void the
user’s authority to operate this equipment.

Company Address
Ross Video Limited
8 John Street
Iroquois, Ontario
Canada, K0E 1K0
Ross Video Incorporated
P.O. Box 880
Ogdensburg, New York
USA 13669-0880
General Business Office: (+1) 613  652  4886
Fax: (+1) 613  652  4425
Technical Support: (+1) 613  652  4886
After Hours Emergency: (+1) 613  349  0006
E-mail (Technical Support): [email protected]
E-mail (General Information): [email protected]
Website: http://www.rossvideo.com

Ultricool User Guide (v1.0) Contents • i
Contents
Introduction 9
Related Publications .................................................................................................................................................9
Documentation Conventions .................................................................................................................................... 9
Interface Elements ................................................................................................................................................. 9
User Entered Text .................................................................................................................................................9
Referenced Guides ..............................................................................................................................................10
Menu Sequences .................................................................................................................................................. 10
Important Instructions .........................................................................................................................................10
Contacting Technical Support ............................................................................................................................. 10
Getting Started 11
Ultrix Support Overview ........................................................................................................................................11
Supported Devices ..............................................................................................................................................11
Features .................................................................................................................................................................. 11
Hardware Overview 13
Front Panel Overview ............................................................................................................................................13
Rear Panel Overview ............................................................................................................................................. 14
Physical Installation 15
Before You Begin ..................................................................................................................................................15
Unpacking the Equipment ......................................................................................................................................15
Mounting Requirements ......................................................................................................................................... 15
Connecting Ultricool to a Network ........................................................................................................................ 16
Connecting to a Power Source ...............................................................................................................................16
Using the ALARM Connector ...............................................................................................................................17
Configuration 19
Launching DashBoard ...........................................................................................................................................19
Using Walkabout to Assign the IP Address to the Ultricool .................................................................................19
Adding the Ultricool to the Tree View in DashBoard ...........................................................................................20
Accessing the Ultricool Interfaces in DashBoard ..................................................................................................21
Configuring the Fan Mode ..................................................................................................................................... 21
Connecting to an Ultrix 23
Before You Begin ..................................................................................................................................................23
Using Auto Detect Mode .......................................................................................................................................23
Manual IP Mode .................................................................................................................................................... 23
Verifying the Connection ....................................................................................................................................... 24
External Controls 25
RossTalk Support ...................................................................................................................................................25
Monitoring the Ultricool 27
Monitoring via the Front Panel LEDs ....................................................................................................................27
Monitoring the ENET Port LEDs ..........................................................................................................................28
Monitoring via DashBoard ....................................................................................................................................28
Monitoring the Status of the Fans .......................................................................................................................28

ii • Contents Ultricool User Guide (v1.0)
Monitoring the Ultricool PSU States ...................................................................................................................28
Maintenance 29
Moving the Duct on the Rear Panel .......................................................................................................................29
Remove the Duct .................................................................................................................................................29
Installing the Duct ...............................................................................................................................................30
DashBoard Interface Overview 31
Status Tabs Overview .............................................................................................................................................31
Product Tab .........................................................................................................................................................31
Hardware Tab ......................................................................................................................................................31
Setup Tab ................................................................................................................................................................32
Network Tab ...........................................................................................................................................................33
Technical Specifications 35
Physical Dimensions ..............................................................................................................................................35
General Specifications ............................................................................................................................................35
Power Consumption ...............................................................................................................................................35

Ultricool User Guide (v1.0) Introduction • 9
Introduction
This guide is for system administrators and installers of the Ross Video Ultricool. It provides instructions on how to
install, configure, and monitor your Ultricool rack mount cooling system.
This guide contains the following chapters that cover the installation and setup of an Ultricool:
•“Introduction” summarizes the guide and provides important terms, and conventions.
•“Getting Started” provides general information to keep in mind before installing and configuring your
Ultricool.
•“Hardware Overview” provides a basic introduction to the Ultricool front and rear panels.
•“Physical Installation” provides instructions for the basic physical installation of the Ultricool.
•“Configuration” provides instructions on navigating the Ultricool interfaces, and establishing communications
in DashBoard.
•“External Controls” lists the third-party protocol commands the Ultricool supports.
•“Monitoring the Ultricool” provides instructions on how to monitor the Ultricool status via the chassis and the
DashBoard read-only status fields.
•“Maintenance” provides instructions on how to move the duct on the rear panel of the chassis.
•“DashBoard Interface Overview” summarizes the tabs, menus, fields, and parameters displayed in the
DashBoard window for Ultricool.
•“Technical Specifications” provides the specifications, such as dimensions and power consumption, for the
Ultricool.
If you have questions pertaining to installation of this Ross Video product, please contact us at the numbers listed in
the section “Contacting Technical Support” on page 10. Our technical staff is always available for consultation,
training, or service.
Related Publications
It is recommended to consult the following Ross documentation before installing your Ultricool:
•Ultricool Quick Start Guide, Ross Part Number: 2101DR-402
•ULTRIX-FR1 and ULTRIX-FR2 Quick Start Guide, Ross Part Number: 2101DR-002
•ULTRIX-FR5 Quick Start Guide, Ross Part Number: 2101DR-502
•Ultrix Installation Guide, Ross Part Number: 2101DR-003
•Ultrix User Guide, Ross Part Number: 2101DR-004
Documentation Conventions
Special text formats are used in this guide to identify parts of the user interface, text that a user must enter, or a
sequence of menus and sub-menus that must be followed to reach a particular command.
Interface Elements
Bold text is used to identify a user interface element such as a dialog box, menu item, or button. For example:
In the Save Layout dialog, click OK.
User Entered Text
Courier text is used to identify text that a user must enter. For example:
In the Language box, enter English.

10 • Introduction Ultricool User Guide (v1.0)
Referenced Guides
Italic text is used to identify the titles of referenced guides, manuals, or documents. For example:
For more information, refer to the Ultrix Installation Guide.
Menu Sequences
Menu arrows are used in procedures to identify a sequence of menu items that you must follow. For example, if a
step reads “File > Save,” you would click the File menu and then click Save.
Important Instructions
Star icons are used to identify important instructions or features. For example:
When the Ultricool cannot connect to the network, a Message dialog box opens to report the connection
problem.
Contacting Technical Support
At Ross Video, we take pride in the quality of our products, but if problems occur, help is as close as the nearest
telephone.
Our 24-hour Hot Line service ensures you have access to technical expertise around the clock. After-sales service
and technical support is provided directly by Ross Video personnel. During business hours (Eastern Time),
technical support personnel are available by telephone. After hours and on weekends, a direct emergency technical
support phone line is available. If the technical support person who is on call does not answer this line immediately,
a voice message can be left and the call will be returned shortly. This team of highly trained staff is available to
react to any problem and to do whatever is necessary to ensure customer satisfaction.
•Technical Support: ([phone]
•After Hours Emergency: ([phone]
•E-mail: [email protected]
•Website: http://www.rossvideo.com

Ultricool User Guide (v1.0) Getting Started • 11
Getting Started
The Ultricool is a smart, directional 1RU rack mount cooling system to compliment equipment thermal
performance when in extreme conditions or in confined spaces. Ultricool can be configured to provide directional
airflow from front to back, front to right side, or front to left side depending on equipment requirements.
Ultricool may integrate with an Ultrix router to provide automatic thermal adjustments, or operate stand-alone with
manual fan speed controls. Ultricool also provides a RossTalk interface to set the fan speeds.
Ultrix Support Overview
The default configuration of Ultricool provides enhanced thermal management for Ultrix routers particularly in
confined spaces. The right hand side fans duct front-of-rack cool air to the Ultrix router frame air intake, whilst the
left hand side fans creates a low pressure where Ultrix exhaust is drawn up and vented out the rear of the system
enclosure. This helps to prevent Ultrix ingesting the warm air within an enclosure.
Supported Devices
The Ultricool supports the following Ultrix devices:
•ULTRIX-FR1
•ULTRIX-FR2
•ULTRIX-FR5
Features
The Ultricool includes the following features:
• Directional 1RU rack mount cooling system
• Rear duct that can be moved to change airflow from right to left, or left to right
• Multiple modes for fan control:
› Manual — via DashBoard or RossTalk commands
› Bonded — automatically adjusted via connection to an Ultrix router
• DashBoard interface to all reported status data

12 • Getting Started Ultricool User Guide (v1.0)

Ultricool User Guide (v1.0) Hardware Overview • 13
Hardware Overview
This chapter presents information on the Ultricool front and rear panels.
Front Panel Overview
This section summarizes the Ultricool front panel features.
Figure 3.1 Ultricool — Front Panel
1. Fans 1-4
Fans 1-4 draw air into the Ultricool and if the duct is installed on the rear panel over these fans, directs the air
down and to the left of the chassis.
2. MODE Button
Toggle this button to set the sets the speed of all fans to a specific rate.
3. Status LEDs
The Status LEDs monitor the overall fan speed, communication status, and power supplies. Refer to
“Monitoring via the Front Panel LEDs” on page 27 for details.
4. Fans 5-8
Fans 5-8 draw air into the Ultricool and if the duct is installed on the rear panel over these fans, directs the air
down and to the right of the chassis.
A duct is installed over fans 5-8 when shipped from the factory.
1) Fans 1-4 3) Status LEDs
2) MODE Button 4) Fans 5-8
MODE HIGH MED ENET ALARM PWR2 PWR1 LOW MIN AUTO

14 • Hardware Overview Ultricool User Guide (v1.0)
Rear Panel Overview
The rear panel provides a support structure for connecting power inputs, power outputs, and to your facility
network. This section summarizes the Ultricool rear panel features.
Figure 3.2 Ultricool — Rear Panel (Duct Removed) Overview
1. Fans 5-8
Fans 5-8 draw air into the Ultricool and if the duct is installed on the rear panel over these fans, directs the air
down and to the right of the chassis.
When shipped from the factory, a duct is installed over fans 5-8. This duct can be removed entirely or installed
over fans 1-4.
2. PWR Ports 1, 2
There are two power supply connectors located on the rear of the Ultricool. Each connector requires a 15VDC
connection to an external power supply.
The Ultricool ships with one power supply. An option is available to order a second power supply for
redundancy.
3. ALARM Connector
The ALARM connector is a general purpose output that provides contact closure alarm state monitoring. Refer to
the section “Using the ALARM Connector” on page 17 for details.
4. ENET Port
The ENET port is an RJ45 connector used to connect the Ultricool to an external Ethernet network. This port is
required for monitoring and control of Ultricool.
5. Fans 1-4
Fans 1-4 draw air into the Ultricool and if the duct is installed on the rear panel over these fans, directs the air
down and to the left of the chassis.
1) Fans 5-8 3) ALARM Connector 5) Fans 1-4
2) PWR Ports 1, 2 4) ENET Port
Notice — The Ultricool automatically powers on when power is applied.
Notice — The ENET port does not provide Power-over-Ethernet (PoE).
ENET
±15VDC
max.60W
NO
ALARM
CNC
PWR 2
PWR 1
5
6
7
8
1
2
3
4

Ultricool User Guide (v1.0) Physical Installation • 15
Physical Installation
If you have questions pertaining to the installation of your Ultricool, contact us at the numbers listed in the section
“Contacting Technical Support” on page 10.
Before You Begin
These installation guidelines assume the following:
• The relevant Ross equipment is installed into a ventilated rack frame. The relative humidity in the environment
of the equipment should be <70% (non-condensing). The ambient temperature of the air entering the front panel
should not exceed 40°C (104°F), and should not fall below 0°C (32°F). It is recommended to leave a 1RU gap
between each unit.
• Ensure that adequate space exists in front, and behind of the chassis for airflow exhaust.
• The install location of the chassis should be accessible, dry, and dust-free.
• The socket/outlet should be installed near the equipment and be easily accessible.
Static Discharge
Throughout this chapter, please heed the following cautionary note:
Unpacking the Equipment
On receiving your Ultricool, check the contents against the packing list. Ensure that all equipment itemized on the
packing list is present and there are no signs of damage before installing the Ultricool in your system.
If anything is missing or damaged, contact Ross Video immediately to obtain the correct warranty service
procedures.
We recommend that the equipment is installed by qualified and experience personnel, to any relevant standards and
approvals.
Mounting Requirements
The Ultricool is designed for installation into a standard 19” equipment rack. It has integrated rack ears, allowing it
to be screwed in using standard screws and cage nuts.
The Ultricool mounts in the rack frame by means of four rack screws fastened through the mounting ears. This
should normally be sufficient to carry the load, including the weight of accompanying cables.
Under some conditions, the ambient air temperature inside rack-mount cabinets can be greater than the ambient
temperatures within a room. For safe long term reliability, ensure the ambient air temperatures at the chassis
right-side intake are within the Ultricool specified operating temperature range. Adequate ventilation within a rack
frame must also be maintained.
For More Information on...
• the technical specifications for the Ultricool, refer to the chapter “Technical Specifications” on page 35.
ESD Susceptibility — Static discharge can cause serious damage to sensitive semiconductor
devices. Avoid handling circuit boards in high static environments such as carpeted areas and when
synthetic fiber clothing is worn. Always exercise proper grounding precautions when working on circuit
boards and related equipment.

16 • Physical Installation Ultricool User Guide (v1.0)
Connecting Ultricool to a Network
The ENET port is a standard 10/100 RJ45 Ethernet connector and is used to exchange data and communicate with
control and monitoring applications such as DashBoard.
Contact your IT department before connecting to your facility network to ensure that there are no conflicts. They
will provide you with an appropriate value for the IP Address, Subnet Mask, and Gateway for your device.
The Ultricool is connected directly to your network so that it can interface with the devices and the computer
running the DashBoard client. After a physical connection is established, DashBoard is used to configure the
network settings for the Ultricool.
For More Information on...
• downloading and installing DashBoard, refer to the DashBoard User Manual.
If difficulties or problems are experienced when connecting the Ultricool to a network hub, or with assigning IP
addresses, please contact your network administrator.
To establish a physical connection to the network
1. Connect one free end of a standard CAT 5/5e/6 Ethernet cable to a free port of the network hub.
2. Connect the other end of the same cable to the ENET port on the rear of the Ultricool.
Figure 4.1 Ultricool — Network Connection
Connecting to a Power Source
For redundancy, each power cord should be connected to a separate power source for protection against failure of
the A/C power circuit. Under normal conditions with two power supply modules operating, the DC output power is
shared between the two modules.
Warning Hazardous Voltages — The safe operation of this product requires that a protective
earth connection be provided. This protective earth is provided by the ground conductor in the
equipment’s supply cord. To reduce the risk of electrical shock to operator and service personnel, this
ground connector must be connected to an earthed ground.
Warning — In some countries it may be necessary to supply the correct mains supply cord. Use only
certified cords for the country of use.
ENET
±15VDC
max.60W
NO
ALARM
CNC
PWR 2
PWR 1
5
6
7
8
1
2
3
4

Ultricool User Guide (v1.0) Physical Installation • 17
To connect the power cables to the Ultricool
1. Connect the supplied power supply DC cable into the socket marked PWR 1 on the Ultricool rear panel.
Figure 4.2 Ultricool — Power Connections
2. If available, connect the redundant power supply DC cable into the socket marked PWR 2.
3. Connect the supplied AC power cable into the power module(s).
4. Connect the supplied power cable’s three-prong male connector to Mains Power.
Using the ALARM Connector
Refer to Figure 4.3 for pin designations.
Figure 4.3 ALARM Connector — Pin Designations
Refer to Table 4. 1 for the pinout assignment of the ALARM port on the chassis.
Under normal operation (unit powered with no alarms activated), Pin C is connected to Pin NO. An alarm condition
connects Pin C to Pin NC. (Figure 4.4)
Table 4.1 Alarm Pinouts
Pin Number Function
NO Normally Open
C Common terminal
NC Normally Closed
ENET
±15VDC
max.60W
NO
ALARM
CNC
PWR 2
PWR 1
5
6
7
8
1
2
3
4
To Power Source 1
To Power Source 2
NO
ALARM
CNC

18 • Physical Installation Ultricool User Guide (v1.0)
Figure 4.4 De-energized or Alarm State Equivalent Circuit
Refer Figure 4.5 to for the signal pinouts for the 3-pin connector plug.
Figure 4.5 Connector Plug — Pinouts for Alarm Port
PIN C
PIN NO
PIN NC
Connector
End View
Connector
Side View
Cable
Connector
Tie Wrap
Connector
Top Views
(without cable)

Ultricool User Guide (v1.0) Configuration • 19
Configuration
The DashBoard client software enables you to configure and monitor the Ultricool. Using the tabs provided via the
DashBoard client software, you can:
• Configure the network settings for your Ultricool
• Monitor the status of each fan
This chapter outlines how to assign an IP address to the Ultricool, and access the interfaces and status fields
displayed in the Ultricool DashBoard interface.
Launching DashBoard
DashBoard must be run on a computer that has a physical wired ethernet connection. Wireless connections do not
allow device discovery.
For More Information on...
• downloading and installing the DashBoard client software, refer to the DashBoard User Manual.
To launch DashBoard
1. Ensure that you are running DashBoard software version 8.5 or higher.
2. Launch DashBoard by double-clicking its icon on your computer desktop.
Using Walkabout to Assign the IP Address to the Ultricool
Once the Ultricool is physically installed and cabled to your facility network, you will need to assign it a static IP
Address to enable DashBoard to locate it on your network. Establishing an IP Address enables DashBoard to
communicate with the Ultricool and update the Basic Tree View with the Ultricool nodes.
The default IP Address of the Ultricool is 192.168.20.125.
To assign a static IP address to the Ultricool
1. Launch DashBoard.
2. From the DashBoard client main toolbar, select File > Show Walkabout.
The DashBoard window displays the Walkabout table.
3. Click Refresh, located at the bottom of the Walkabout tab, to ensure the list in the Walkabout interface is
current.
4. In the Walkabout table, find the entry for the Ultricool you want to configure.
5. Use the Name field to assign a unique identifier to the Ultricool. This will be the name displayed in the Tree
View of DashBoard.
After you edit a cell in the Walkabout table, the Connection/Link Quality value for the device reports 1%. It is
recommended to wait approximately 1 minute, then click Refresh to apply the new settings.
6. Use the Address field to specify the IP Address supplied by your IT Department for this device.
7. Ensure the Netmask field is set to match your network requirements.
8. Use the Gateway field to specify the IP Address for connection outside of the local area network (LAN).
Press Enter on your keyboard after editing each field.
9. Click Reboot in the row of the Walkabout table for the Ultricool.

20 • Configuration Ultricool User Guide (v1.0)
After initial setup, you can edit the network settings of the Ultricool using the Network tab options in
DashBoard.
Adding the Ultricool to the Tree View in DashBoard
Once you have assigned the Ultricool a static IP Address, you can then manually add it to the Tree View. Manually
adding the Ultricool displays its node in the Tree View, granting you access to the interfaces described used to
monitor the status of the power supplies.
To manually add the Ultricool to the Tree View in DashBoard
1. In the Basic Tree View toolbar of DashBoard, click .
The Select Equipment or Service Type to Add dialog opens.
2. Expand the openGear/DashBoard Connect node.
3. Select TCP/IP DashBoard Connect or openGear Device.
4. Click Next >.
The TCP/IP DashBoard Connect/openGear Device dialog opens.
5. Select the OGP radio button as the Protocol.
6. Enter the IP Address for the Ultricool in the IP Address field that you assigned in the section “To assign a
static IP address to the Ultricool” on page 19.
7. In the text fields provided, enter the display name for the Ultricool.
8. Click Finish.
The Ultricool displays in the Tree View.