Rugged Interactive CardioWall Outdoor Portrait User manual

©Rugged Interactive 2023
CardioWall®
Portrait
Order and Installation Manual
For models from October 2023 onwards
Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL231 2RQ
[phone]
www.rugged-interactive.com
[e-mail]
Issued: 25/10/2023

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.com
[e-mail]
©Rugged Interactive 2023
Contents
Section 1 – Ordering Process
1.1 Need to Know
1.2 Order and Installation Checklist
1.3 Product Overview
1.4 Ordering and Installation Timeline
1.5 Getting Started
1.6 Place Order
Section 2 – Safety Guidelines
2.1 Installation Safety Guidelines
2.2 In Play Safety Guidelines
Section 3 – Installation
3.1 Parts List
3.2 Tools and Components List
3.3 Installation Overview
3.4 Detailed Installation
Section 4 – How to Use
Section 5 – Programs Guide
CardioWall Portrait System Specifications
CardioWall Portrait Installation Checklist
Next Steps

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.com
[e-mail]
CardioWallÒPortrait –Section 1 –Ordering Process
©Rugged Interactive 2023
Section 1 – Ordering Process
1.1 - Need to Know
Installation manual purpose and limitations
This manual is intended to provide guidance only, the installation of the Rugged Interactive product will be
under your control. You will be responsible for making sure, upon completion of the installation, it is safe to
use. As always, we are here to support you, please get in touch if you are in any doubt.
Regulations
Some countries and states have regulations which may be applicable to the Rugged Interactive products, it
is your responsibility to check that the product complies with such regulations. This should be conducted
during the planning phase for the installation location.

Rugged Interactive
Unit 1, Callywith Gate
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.com
[e-mail]
CardioWallâPortrait –Section 1 –Ordering Process
©Rugged Interactive 2023
1.2 - Order and Installation Checklist
Contact the Rugged Interactive sales team or a partner / distributor to begin the process.
☐
Confirm the invoice and delivery address along with date required (lead time is at least 5 weeks),
VAT number required for export customers.
☐
Complete site survey.
☐
Send purchase order or confirm order.
☐
Make first payment.
☐
Discuss graphic requirements and provide logos and branding guidelines.
☐
Approve graphics.
☐
Make second payment (required a week before dispatch).
☐
Schedule time and team members for installation.
☐
Before install, confirm all tools and components are prepared.
☐
Organise shipment (Customer collection or delivery organised by Rugged Interactive).
☐
Receive your order.
☐
Install the product.
☐
Test and complete installation checklist.
☐
Train the team on how to use the product.
☐
Sounds can be heard when the targets are hit.
☐
Reveal your new Rugged Interactive product to your guests and customers!
☐

Rugged Interactive
Unit 1, Callywith Gate
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.com
[e-mail]
CardioWallâPortrait –Section 1 -Ordering Process
©Rugged Interactive 2023
1.3 – CardioWall
â
Portrait Overview
A captivating interactive challenge that allows users to get a lot of exercise
without even realising it! The CardioWall can stimulate a huge range of
functional exercises and motor skills.
The CardioWall Portrait features multiple game modes. A ‘blank
canvas’ for PT’s to create their own routines for clients. Every routine
is a game, challenging users to beat their previous best score, their
friends or the leader board.
Featuring a large, fully customisable graphic panel, the CardioWall
Portrait will be sure to capture the attention of players with its
visually striking appearance.
1.4 - Order and Installation Timeline
*We do our best to ensure orders are ready on a five-week lead time, however during busy periods or for
large orders, the lead time may be longer than outlined here. Lead time will also be affected by graphics
guidelines, approval and payment delays.

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.com
[e-mail]
CardioWallâPortrait –Section 1 –Ordering Process
©Rugged Interactive 2023
1.5 - Getting Started
New Parks
During the design process for the new park, incorporate the intended products into the design, product
specifications can be found within this manual for the relevant product and CAD files can be supplied upon
request.
Existing Parks
When retrofitting existing parks, all specifications can be found within this manual or CAD files are available
at request. If further information is required, please get in touch and we will be able to provide further
information and guidance.
1.6 - Place Order
To begin the order process with Rugged Interactive:
Email:
[e-mail]
Or call the Sales Office:
[phone]
Sales Office Address:
Rugged Interactive,
Future Space,
UWE North Gate,
Filton Road,
Bristol,
UK
BS34 8RB
HQ/Production Address:
Unit 1 Callywith Court
Callywith Ind. Estate,
Bodmin,
Cornwall
UK
PL31 2RQ

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.com
[e-mail]
CardioWallâPortrait –Section 2 -Safety Guidelines
©Rugged Interactive 2023
Section 2 - Safety Guidelines
2.1 Installation Safety Guidelines
Before installing any Rugged Interactive product, please read the following:
Dos:
§ Ensure that a Site Survey form has been completed prior to installation.
§ Have ready suitable equipment, tools and/or man power.
§ Observe correct manual handling techniques whilst moving and installing the equipment.
§ If being installed onto a wall, the product MUST be mounted onto a wall of a construction capable of
supporting its weight and gameplay. If possible, avoid stud walls or unsupported portal infills. If in
doubt always contact a suitably qualified surveyor to check.
§ Visually check the product for any signs of damage, component failure and/or missing parts.
§ To prevent electric shock, keep all electric components away from contact with water.
§ Ensure to take anti-static precautions.
§ Wear appropriate clothing: do not wear loose clothing or jewellery.
§ Long hair should be tied back.
§ Tidy back loose cables that could become a tripping hazard.
§ Ensure that the playing area is clear.
§ Immediately inform Rugged Interactive for maintenance advice if you have concerns.
Don’ts:
§ Do not wear shoes with leather soles or high heels.
§ Do not use any tools that are not specifically recommended by the manufacturer.
§ Do not distract others while they are installing the product.

CardioWall
â
Portrait Order and Installation Manual: Safety Guidelines
CardioWallâPortrait –Section 2 -Safety Guidelines
©Rugged Interactive 2023
2.2 In Play Safety Guidelines
Please ensure you read the following points before using the equipment:
Dos:
§ Before beginning any exercise program, it is recommended that you consult with your doctor.
§ Children under the age of 7 years must always be supervised by an adult (over 16 years) when
using the equipment and/or recommended accessories.
§ Visually check the equipment before using it for any signs of damage, component failure or loose
cables that could become a tripping hazard. Report any concerns, e.g. loose holds or damaged
equipment, to a member of staff immediately.
§ Ensure you familiarise yourself with any additional facility rules that may apply.
§ Ensure that the play area in front of the equipment is clear before attempting to participate.
§ Only participate if you are in good physical condition. Participate only within your capabilities /
recommended exercise level.
§ Wear appropriate clothing.
§ Remove all items from your pockets prior to participation.
§ Long hair should be tied back.
§ Before use, loosen up with warm up exercises and stretches.
§ Only those participating are allowed in the activity area. If waiting to participate, stand back at a safe
distance from the equipment.
§ Report any unusual or inappropriate behaviour to a member of staff immediately.
§ If you get tired, leave the equipment / activity area and take a break.
§ If you feel any pain, dizziness, nausea or any other abnormal symptoms, STOP YOUR WORKOUT
IMMEDIATELY. Consult your doctor immediately. Incorrect or excessive training may lead to
injuries.
Don’ts:
§ Do not attempt to use any of the equipment without undertaking instruction / training carried out by
an appropriate instructor.
§ Do not participate if you are unwell or have any pre-existing medical conditions including heart,
back, neck, bone and/or muscle conditions.
§ Do NOT work to exhaustion.
§ Do not participate if you are or maybe pregnant.
§ Do not wear loose clothing or jewellery (including studs and watches). Clothing should not have any
hard or sharp points (such as buckles, studs, toggles or alike).
§ Do not wear shoes with leather soles, high heels, sandals, boots or bare feet.
§ No food, drink or chewing gum during participation.

CardioWall
â
Portrait Order and Installation Manual: Safety Guidelines
CardioWallâPortrait –Section 2 -Safety Guidelines
©Rugged Interactive 2023
§ No phones or cameras in the activity area.
§ Do not leave clothing or personal belongings around the activity areas.
§ Do not participate under the influence of alcohol and/or drugs.
§ Do not distract others while they are using the equipment.
§ Do not sit, lie, stand or rest on or under the activity equipment.
§ Do not use any accessories that are not specifically recommended by the manufacturer. These
might cause injuries or cause the equipment to fail.
NOTE: This activity can be great fun, but it can also be dangerous. There is a risk of serious injury if care is
not taken when using the equipment. Use of this equipment is physically demanding: this is a high-impact,
full body activity which requires intense focus, awareness of your body’s strengths and limitations,
awareness of the environment around you and extreme caution.

Rugged Interactive
Unit 1, Callywith Gate
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.com
[e-mail]
CardioWallâPortrait –Section 3 -Installation
©Rugged Interactive 2023
Section 3 - Installation
3.1 - Parts List
Please check off the received parts for the installation and alert Rugged Interactive immediately if
anything is missing.
1 x Portrait Wall (two halves).
☐
1 x Spare Pod.
☐
10 x Wall plugs.
☐
10 x M8 x 50 coach screws.
☐
10 x M8 x 25 washers.
☐
Poster.
☐
Manual.
☐
3.2 - Tools and Components List
Arrange the necessary tools and the team to install the product.
Ladder.
☐
Spirit level.
☐
Cordless drill – with torque adjuster to avoid over-tightening the screws.
☐
Industrial vacuum cleaner.
☐
Dustpan and brush.
☐
SDS impact drill.
☐
Socket set.
☐
A set of No.2 Pozi bits.
☐
A set of screwdrivers.
☐
A set of Hex keys
☐

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.com
[e-mail]
CardioWallâPortrait –Section 2 -Installation
©Rugged Interactive 2023
3.3 - Installation Overview
Below is an overview of the steps needed to install CardioWall Portrait. More detail for the process
is provided in the following pages. Please read through ALL of this prior to beginning the
installation and if you are in any doubt, contact Rugged Interactive.
If you have any concerns on how or what the product is installed to, contact a structural engineer
prior to beginning the installation.
STEP 1: Mark out mounting points.
STEP 2: Drill necessary holes.
STEP 3: Mount CardioWall Portrait.
STEP 4: Attach cables.
STEP 5: Replace graphics panel and pods.
STEP 6: Turn on CardioWall Portrait.
STEP 7: Test.
STEP 8: Check all is secured.
STEP 9: Stress relief cables.
STEP 10: Enjoy your CardioWall Portrait

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.com
[e-mail]
CardioWallâPortrait –Section 3 -Installation
©Rugged Interactive 2023
3.4 – Detailed Installation
Read this manual before installing the CardioWall.
Installation Guidelines:
§ Please complete the Site Survey form prior to delivery and/or installation.
§ Please send a completed Installation Checklist after any installation to Rugged Interactive.
§ A typical installation should take 2 people about 2 hours.
§ No obstructions or protrusions in the installation area: e.g. skirting boards, pipes, cables and wiring
conduits.
§ Avoid trapped and/or pinched cables.
§ Use good practice when running data cables to and from products, external pods and sensors. Support
long cables at least every 50 cm and provide adequate strain relief for connection points.
§ Power supply to be within 100 cm of each CardioWall. Standard power cables are positioned bottom
right.
§ To prevent electric shock, keep all electric components away from contact with water.
§ IMPORTANT: Take anti-static precautions.
Structure:
§ The units must be mounted to a flat/level construction capable of supporting its weight and gameplay.
(Uneven walls and surfaces make alignment and fitting very difficult.)
§ The wall area for installation will need to exceed the width and height of the CardioWall (refer to
System Specifications) plus an additional 10 cm of clear space around each edge. If two CardioWalls
are being positioned side-by-side, leave a gap of 150 cm - 300 cm.
§ Typical suitable construction would be block built, portal frame with structural infills or brick built.
§ Alternatively, mount onto 18 mm plywood (12 mm minimum) mechanically mounted to a steel
framework (50 mm box minimum). Preferably, the plywood should be painted prior to installation.
§ Adequate holes will need to be cut during installation to provide clearance for cable access to rear if
required.
§ Do not fix to plasterboard faced partition. Avoid stud walls or unsupported portal infills.
Fixings:
§ The manufacturer will supply fixings.
§ Use hex-headed screws of 50-70 mm length (2”) x M10 for a plywood structure.
§ Use Rawl Plugs (plastic wall plugs) if mounted to a solid block or brick wall.
§ 10 x 35 ‘penny’ washers to spread the load at each bolt head are recommended.
§ All fixings must be tight and secure.

CardioWallâPortrait –Section 3 -Installation
©Rugged Interactive 2023
Required Tools and Consumables:
§ A spirit level – to check floor is level before installation and that the CardioWall is level during
installation.
§ An industrial vacuum cleaner.
§ A dustpan and brush.
§ A SDS impact drill.
§ A cordless drill – with torque adjuster to avoid over-tightening of screws.
§ A set of No.2 pozi bits.
§ A set of screwdrivers.
§ A small electrical-type flat-bladed screwdriver to unclip the CAT5 connectors from the pods.
§ A tiny flat-bladed screwdriver to adjust the volume on the main hub.
§ A socket set.
Suggested Extras:
§ 3 m of self-adhesive ‘mini’ box trunking to secure the power cable.
§ An extension cable in case the power supply is not within 1000 mm of the base of the CardioWall.
(CardioWalls are supplied, unless otherwise requested, with a power adaptor cable that extends 1000
mm from the base of the CardioWall.)
§ Cleaning cloth and gentle cleaning spray.
Installation Heights:
§ Mount flat to the ground or raised to a desirable level, depending on primary user group.
§ Recommended height for CardioWall Landscape: 300 - 780 mm above ground level
Operating Environment:
§ Keep out of direct sunlight; bright sunlight can affect the LED pod sensors.
§ Keep indoors and dry.
§ Optimum ambient temperature: 5°C to 30°C. Avoid extreme fluctuations of temperature.
§ Area clear in front of the CardioWall: 200 cm minimum.
Other Recommendations:
§ Instruction / training carried out by an appropriate instructor to all new users.
§ A waiting / spectating area positioned nearby is advised.
§ A leaderboard to go with each unit is highly recommended.
IF YOU ARE IN ANY DOUBT, CALL RUGGED INTERACTIVE DIRECTLY ON [phone]

CardioWallâPortrait –Section 3 -Installation
©Rugged Interactive 2023
CardioWall Portrait Installation
01
02
03
Remove pods x 8. Retain screws, washers and pods.
Remove the graphics panels from the large
moulding that contains the hub (i.e. the scoring
screen).
Remove all the outside screws and washers.
Retain screws and washers and store graphics
panel in a safe place.
NOTE: Before touching the hub, touch a
grounded object to remove any static charge.
The graphics panel on the other moulding can
remain in place.
Remove pod x 1 from the back of the main
body. Retain screws, washers and pod.

CardioWallâPortrait –Section 3 -Installation
©Rugged Interactive 2023
04
05
06
2 people required: one to hold the main
body in place; one to ensure it is level.
2 people required: one to
hold the main body in place;
one to clearly mark holes x 5.
Drill holes and insert
mountings x 5.

CardioWallâPortrait –Section 3 -Installation
©Rugged Interactive 2023
07
08
09
Tighten fixings by hand x 5.
Ensure CAT5 cables are not trapped
or pinched anywhere behind the
lower moulding of the CardioWall.
Clearly mark hole x 5.

CardioWallâPortrait –Section 3 -Installation
©Rugged Interactive 2023
10
11
12
Drill holes and insert
mountings x 5.
Feed lower cables
through slot.

CardioWallâPortrait –Section 3 -Installation
©Rugged Interactive 2023
13
14
15
Ensure all cables are not
trapped or pinched
between the wall sections.
Tighten fixings by hand x 5.
Tighten fixings with tool x 10.

CardioWallâPortrait –Section 3 -Installation
©Rugged Interactive 2023
16
17
18
Connect the power
cable in the centre
pod opening.
Reposition the graphics
panels for the top
moulding. Use the
screws and washers
retained from earlier.
Connect the lower CAT5
cables x 4 in the
designated slots on the
hub PCB.

CardioWallâPortrait –Section 3 -Installation
©Rugged Interactive 2023
19
20
Reinstall pods
x 9. Ensure
cable is not
trapped when
replacing pod.