Rugged Interactive High-9 User manual

© Rugged Interactive 2019
High-9
Order and Installation Manual
For models from May 2019 onwards
Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate , Bodmin
Cornwall, UK
PL231 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
© Rugged Interactive 2019
Contents
Section 1 –Ordering Process
1.1 Need to Know
1.2 Order and Installation Checklist
1.3 Product Overview
1.4 Ordering and Installation Timeline
1.5 Getting Started
1.6 Place Order
Section 2 –Safety Guidelines
2.1 Installation Safety Guidelines
2.2 In Play Safety Guidelines
Section 3 –Installation
3.1 Parts List
3.2 Tools and Components List
3.3 Installation Overview
3.4 Detailed Installation
Section 4 –How to Use
Section 5 –Programs Guide
High-9 System Specifications
High-9 Installation Checklist
Next Steps

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
High-9 –Section 1 –Ordering Process
© Rugged Interactive 2019
Section 1 –Ordering Process
1.1 - Need to Know
Installation manual purpose and limitations
This manual is intended to provide guidance only, the installation of the Rugged Interactive product will be
under your control. You will be responsible for making sure, upon completion of the installation, it is safe to
use. As always, we are here to support you, please get in touch if you are in any doubt.
Regulations
Some countries and states have regulations which may be applicable to the Rugged Interactive products, it
is your responsibility to check that the product complies with such regulations. This should be conducted
during the planning phase for the installation location.

Rugged Interactive
Unit 1, Callywith Gate
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
High-9 –Section 1 –Ordering Process
© Rugged Interactive 2019
1.2 - Order and Installation Checklist
Contact the Rugged Interactive sales team or a partner / distributor to begin the process.
☐
Confirm the invoice and delivery address along with date required (lead time is at least 5 weeks),
VAT number required for export customers.
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Complete site survey.
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Send purchase order or confirm order.
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Make first payment.
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Discuss graphic requirements and provide logos and branding guidelines.
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Approve graphics.
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Make second payment (required a week before dispatch).
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Schedule time and team members for installation.
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Before install, confirm all tools and components are prepared.
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Organise shipment (Customer collection or delivery organised by Rugged Interactive).
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Receive your order.
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Install the product.
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Test and complete installation checklist.
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Train the team on how to use the product.
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Sounds can be heard when the targets are hit.
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Reveal your new Rugged Interactive product to your guests and customers!
☐

Rugged Interactive
Unit 1, Callywith Gate
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
High-9 –Section 1 - Ordering Process
© Rugged Interactive 2019
1.3 –High-9 Overview
A trampolining height challenge to test bounce control and hand speed.
Using multifaceted mouldings to engage on three levels. Players score points
for every correct hit.
High-9 is available as a single or a Duo in which players compete
individually or directly against another player to build a huge score.
A standard High-9 unit consists of 3 x mouldings, 1 x HUB display and
sound unit with all the cables supplied. It is easy and quick to install to
any suitable wall.
1.4 - Order and Installation Timeline
* We do our best to ensure orders are ready on a five-week lead time, however during busy periods
or for large orders, the lead time may be longer than outlined here. Lead time will also be affected
by graphics guidelines, approval and payment delays.

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
High-9 –Section 1 –Ordering Process
© Rugged Interactive 2019
1.5 - Getting Started
New Parks
During the design process for the new park, incorporate the intended products into the design, product
specifications can be found within this manual for the relevant product and CAD files can be supplied upon
request.
Existing Parks
When retrofitting existing parks, all specifications can be found within this manual or CAD files are available
at request. If further information is required, please get in touch and we will be able to provide further
information and guidance.
1.6 - Place Order
Key Contacts at Rugged Interactive:
Commercial Director – Harry Stevens
[e-mail]
[phone]
Business Development Manager – Daniel Billington
[e-mail]
[phone]
Key Account Manager – Lucy Manley
[e-mail]
Sales Administrator – Will Scrase (Export)
[e-mail]
Sales and Marketing Administrator – Claudia Stobbart (UK)
[e-mail]
Sales Office Contact Number
[phone]
Sales Office Address:
Rugged Interactive,
Future Space,
UWE North Gate,
Filton Road,
Bristol,
UK
BS34 8RB
HQ/Production Address:
Unit 1 Callywith Court
Callywith Ind. Estate,
Bodmin,
Cornwall
UK
PL31 2RQ

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
High-9 –Section 2 - Safety Guidelines
© Rugged Interactive 2019
Section 2 - Safety Guidelines
2.1 Installation Safety Guidelines
Before installing any Rugged Interactive product, please read the following:
Dos:
▪Ensure that a Site Survey form has been completed prior to installation.
▪Have ready suitable equipment, tools and/or man power.
▪Observe correct manual handling techniques whilst moving and installing the equipment.
▪If being installed onto a wall, the product MUST be mounted onto a wall of a construction capable of
supporting its weight and gameplay. If possible, avoid stud walls or unsupported portal infills. If in
doubt always contact a suitably qualified surveyor to check.
▪Visually check the product for any signs of damage, component failure and/or missing parts.
▪To prevent electric shock, keep all electric components away from contact with water.
▪Ensure to take anti-static precautions.
▪Wear appropriate clothing: do not wear loose clothing or jewellery.
▪Long hair should be tied back.
▪Tidy back loose cables that could become a tripping hazard.
▪Ensure that the playing area is clear.
▪Immediately inform Rugged Interactive for maintenance advice if you have concerns.
Don’ts:
▪Do not wear shoes with leather soles or high heels.
▪Do not use any tools that are not specifically recommended by the manufacturer.
▪Do not use the surface of the trampoline to balance ladders or alike.
▪Do not distract others while they are installing the product.

High-9 Installation and Instruction Manual: Safety Guidelines
High-9 –Section 2 - Safety Guidelines
© Rugged Interactive 2019
2.2 In Play Safety Guidelines
Please ensure you read the following points before using the equipment:
This activity can be great fun, but it can also be dangerous. There is a risk of serious injury if care is
not taken when using the equipment. Use of this equipment is physically demanding: this is a high-
impact, full body activity which requires intense focus, awareness of your body’s strengths and
limitations, awareness of the environment around you and extreme caution.
Dos:
▪Before beginning any exercise program, it is recommended that you consult with your doctor.
▪Children under the age of 7 years must always be supervised by an adult (over 16 years) when
using the equipment and/or recommended accessories.
▪Visually check the equipment before using it for any signs of damage, component failure or loose
cables that could become a tripping hazard. Report any concerns, e.g. loose or damaged
equipment, to a member of staff immediately.
▪Ensure you familiarise yourself with any additional facility rules that may apply.
▪Ensure that the play area in front of the equipment is clear before attempting to participate.
▪Only participate if you are in good physical condition. Participate only within your capabilities /
recommended exercise level.
▪Wear appropriate clothing.
▪Remove all items from your pockets prior to participation.
▪Long hair should be tied back.
▪Before use, loosen up with warm up exercises and stretches.
▪Practice being in control of your bounce before using the equipment. Always remain in control.
Uncontrolled jumps or falls are likely to result in injuries to yourself and/or others.
▪Only those participating are allowed in the activity area. If waiting to participate, stand back at a safe
distance from the equipment.
▪Make sure you have control before leaving the trampolines, obstacles or activity equipment.
▪Report any unusual or inappropriate behaviour to a member of staff immediately.
▪If you get tired, leave the equipment / activity area and take a break.
▪If you feel any pain, dizziness, nausea or any other abnormal symptoms, STOP YOUR WORKOUT
IMMEDIATELY. Consult your doctor immediately. Incorrect or excessive training may lead to
injuries.

High-9 Installation and Instruction Manual: Safety Guidelines
High-9 –Section 2 - Safety Guidelines
© Rugged Interactive 2019
Don’ts:
▪No more than one active user on a single trampoline at any one time.
▪Do not attempt to use any of the equipment without undertaking instruction / training carried out by
an appropriate instructor.
▪Do not participate if you are unwell or have any pre-existing medical conditions including heart,
back, neck, bone and/or muscle conditions.
▪Do NOT work to exhaustion.
▪Do not participate if you are or maybe pregnant.
▪Do not wear loose clothing or jewellery (including studs and watches). Clothing should not have any
hard or sharp points (such as buckles, studs, toggles or alike).
▪Do not wear shoes with leather soles, high heels, sandals, boots or bare feet.
▪No food, drink or chewing gum during participation.
▪No phones or cameras in the activity area.
▪Do not leave clothing or personal belongings around the activity areas.
▪Do not participate under the influence of alcohol and/or drugs.
▪Do not attempt any move beyond your own skill level.
▪Never attempt flips or other extreme moves unless you know you are capable and have had the
appropriate training.
▪No double flips, triple flips, diving or gainers, even if you are capable.
▪Do not distract others while they are using the equipment.
▪Do not attempt to catch anyone who may fall.
▪Do not sit, lie, stand or rest under the activity equipment and/or surrounding padding/mats.
▪Never lean on, jump on, climb, grab, or lift any safety pads or safety nets.
▪Do not use any accessories that are not specifically recommended by the manufacturer. These
might cause injuries or cause the equipment to fail.

Rugged Interactive
Unit 1, Callywith Gate
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
High-9 –Section 2 - Installation
© Rugged Interactive 2019
Section 3 - Installation
3.1 - Parts List
Please check off the received parts for the installation and alert Rugged Interactive immediately if
anything is missing.
3 x Mouldings. *
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1 x Hub control box. *
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4 x Control box mounting brackets including 12 x M5 x 12mm screws. *
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1 x Set of connection cables (9). *
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1 x Power lead. *
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9 x Bungs. *
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9 x M8 x 50 coach screws. *
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9 x M8 x 25 washers. *
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Poster with Velcro
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1 x Spare Pod.
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Manual.
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* Please note, quantities are for a single High-9, if a High-9 Duo been ordered, double these
quantities.
Also included if a Duo has been ordered:
1 x Two player launch box (MPL)
3 x 5m Cables for MPL
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☐

High-9 Order and Installation Manual: Installation
High-9 –Section 2 - Installation
© Rugged Interactive 2019
3.2 - Tools and Components List
Arrange the necessary tools and the team to install the product.
Ladder.
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Spirit level.
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Socket Set.
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Industrial vacuum cleaner.
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Dustpan and brush.
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SDS impact drill.
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Cordless drill – with torque adjuster to avoid over-tightening the screws.
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A set of No.2 Pozi bits.
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A set of screwdrivers.
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A set of Hex keys
☐

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
High-9 –Section 2 - Installation
© Rugged Interactive 2019
3.3 - Installation Overview
Below is an overview of the steps needed to install High-9. More detail for the process is provided
in the following pages. Please read through ALL of this prior to beginning the installation and if you
are in any doubt, contact Rugged Interactive.
If you have any concerns on how or what the product is installed to, contact a structural engineer
prior to beginning the installation.
STEP 1: Cut holes in Plywood for cable access.
STEP 2: Mount High-9 mouldings.
STEP 3: Mount scorebox.
STEP 4: Mount MPL (if Duo purchased).
STEP 5: Attach cables between pods in moulding and scorebox.
STEP 6: Turn on High-9 system.
STEP 7: Test.
STEP 8: Check all is secured.
STEP 9: Stress relief cables.
STEP 10: Enjoy High-9!

Rugged Interactive
Unit 1, Callywith Court
Callywith Industrial Estate, Bodmin
Cornwall, UK
PL31 2RQ
[phone]
www.rugged-interactive.co.uk
[email protected]
High-9 –Section 3 - Installation
© Rugged Interactive 2019
3.4 –Detailed Installation
Read this manual before installing High-9.
Installation Guidelines:
▪ Complete the Site Survey form prior to delivery and/or installation.
▪ Send a completed Installation Checklist after any installation to Rugged Interactive.
▪ A typical installation should take 2 people about 2 hours.
▪ No obstructions or protrusions in the installation area: e.g. skirting boards, pipes, cables and wiring
conduits.
▪ Avoid trapped and/or pinched cables.
▪ Use good practice when running data cables to and from products, external pods and sensors.
Support long cables at least every 50 cm and provide adequate strain relief for connection points.
▪ To prevent electric shock, keep all electric components away from contact with water.
▪ IMPORTANT: Take anti-static precautions.
Structure:
▪ Mount onto 18 mm plywood (12 mm minimum) mechanically mounted to a steel framework (50 mm
box minimum). The plywood should be covered with foam-backed vinyl.
▪ Avoid clashing the steel uprights with the fixing holes.
▪ Do not fix to plasterboard faced partition. Avoid stud walls or unsupported portal infills.
▪ It is strongly recommended that the units are installed onto a wall that projects forward at least 0.3m
over the edge of the trampoline. This ensures that users land in the middle of the trampoline bed.
Fixings:
▪ The manufacturer will supply fixings and plugs.
▪ Use hex-headed screws of 50-70 mm length (2”) x M10 for a plywood structure.
▪ 10 x 35 ‘penny’ washers to spread the load at each bolt head are recommended.
▪ All fixings must be tight and secure.
Installation Heights:
▪ Take into consideration individual trampoline park primary user groups and the relative bounciness
of trampolines when determining the installation height.
▪ Recommended installation heights: See Figure 3.4.2.
Recommended Trampoline Bed Size:
▪ Single trampoline: Frame approx. 2.4 m x 2.4 m (bed approx. 1.9 m x 1.9 m)
▪ Only one High-9 unit should be installed per trampoline.

High-9 Order and Installation Manual: Installation
High-9 –Section 3 - Installation
© Rugged Interactive 2019
Operating Environment:
▪ Keep out of direct sunlight; bright sunlight can affect the LED pod sensors.
▪ Keep indoors and dry.
▪ Optimum ambient temperature: 5°C to 30°C. Avoid extreme fluctuations of temperature.
Other Recommendations:
▪ Instruction / training carried out by an appropriate instructor to all new users.
▪ A waiting / spectating area positioned nearby is advised.
▪ A leaderboard to go with each unit is highly recommended.
IF YOU ARE IN ANY DOUBT, CALL RUGGED INTERACTIVE DIRECTLY ON [phone].

High-9 Order and Installation Manual: Installation
High-9 –Section 3 - Installation
© Rugged Interactive 2019
High-9 Installation
The High-9 units should be mounted onto a plywood wall using the supplied screws and three mounting
points on each High-9 unit. Otherwise, use suitable wall fixings for a solid wall. Figure 2.1 shows a typical
High-9 installation.
Figure 3.4.1: Typical High-9 Installation
It is firmly recommended that the units are installed onto a wall that projects forward at least 0.3 m
over the edge of the trampoline. This ensures that users land in the middle of the trampoline bed.
NOTE: Please use good practice when running data cables to and from products, external pods and
sensors. Support long cables at least every 50 cm and provide adequate strain relief for connection points.
Once the High-9 unit has been mounted to the wall, connect the CAT5 cables from the Display Box to the
corresponding connection points that exit through the wall from each High-9 unit.
It is recommended that the lower High-9 unit is installed between 50 cm and 100 cm above the trampoline
bed, measured from the bottom edge of the High-9 unit. The space between each High-9 unit is
recommended to be between 10 cm and 30 cm. Figure 3.4.2 shows these recommended installation
heights.
NOTE: Individual trampoline park primary user groups and the relative bounciness of trampolines should
be taken into consideration when determining the installation height.
Plywood
Thick foam wall
High-9 Unit
Plug, coach screw
and washer
3 x Connection points
3 x CAT5 cables
(Do not pinch or trap cables.)
Hole cut into the foam and plywood
for the cables to reach through.
Mounting point

High-9 Order and Installation Manual: Installation
High-9 –Section 3 - Installation
© Rugged Interactive 2019
Figure 3.4.2: High-9 Orientation and Installation Heights
0 - 100 mm
0 - 100 mm
500 - 1000 mm
Lower
Middle
Upper
Trampoline bed
750 mm
700 mm

High-9 Order and Installation Manual: Installation
High-9 –Section 3 - Installation
© Rugged Interactive 2019
High-9 Display / Score Box (HUB) Installation
▪ Fix HUB using any suitable self-tapping or wood screws into the surface material. The HUB can be
recessed to be flush with the surface or affixed on top of the foam-backed vinyl if necessary.
▪ A central position is recommended for easy comparison of scores.
▪ Note: Cables exit is at the rear of the display box.
01
02
Hold the main body in place, and ensure it is
level.
Use appropriate fixings and mount the display
box to the wall.
Note: Make sure everything is tight and secure
and that no cables are trapped.

High-9 Order and Installation Manual: Installation
High-9 –Section 3 - Installation
© Rugged Interactive 2019
Multiplayer Launch Box (MPL) Installation
▪ Fix MPL using any suitable self-tapping or wood screws into the surface material. The MPL can be
recessed to be flush with the surface or affixed on top of the foam-backed vinyl if necessary.
▪ A central position is recommended for easy start for both units.
01
02
03
MPL front.
MPL back.
Plug in the appropriate CAT5 connections.
Use appropriate fixings to mount the MPL to
the wall. Make sure everything is tight and
secure and that no cables are trapped.

High-9 Order and Installation Manual: Installation
High-9 –Section 3 - Installation
© Rugged Interactive 2019
CAT5 Cable Connections
Notes:
▪ The MPL power cable (PWR) can be connected to either unit.
▪ Cables come out the back of each unit.
Figure 3.4.3: MPL Wiring Diagram
Figure 3.4.4: Typical High-9 Installation

High-9 Order and Installation Manual: Installation
High-9 –Section 3 - Installation
© Rugged Interactive 2019
High-9 –Pod Removal and Installation
Removing the Pods
Installing the Pods
Read this manual before
removing or installing any pods.
Do not worry which order the
pods come off in. They can be
refitted in any order.
Retain all screws & washers.
NOTE:
To remove the CAT5
cables, you will require
a flat blade screwdriver
to release the clip.
Remove the CAT5
cables CAREFULLY.
3 x No. 2 Pozi Screws
3 x No. 2 Pozi Screws
3
5
4
6
1
2
1
2
3
4