Russell Hobbs RHM2364SS User manual

Model Number:
RHM2364SS
Compact Digital Microwave
User Guide
For Customer Services & Spare Parts please call0345 2097461
Opening times: Monday -Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk
PLEASE RETAIN
FOR FUTURE REFERENCE

Page(s)
SAFETY INSTRUCTIONS
3-9
ABOUT YOUR MICROWAVE
10-11
PRODUCT INFORMATION
12
UNPACKING THE MICROWAVE
13
PRODUCT OVERVIEW
14
MICROWAVE OVEN INSTALLATION
15-16
TURNTABLE INSTALLATION
17-18
CONTROL PANEL
19
HOW TO USE THE MICROWAVE
20-27
COOKING TIPS
28
CLEANING THE MICROWAVE
29
PROBLEM SOLVING
30-33
GUARANTEE & CUSTOMER SERVICES
34
SPARE PARTS
35
CONNECTION TO THE MAINS SUPPLY
36-37
NOTES
38-39
DISPOSAL
40
CONTENTS
2
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk

3
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
•This appliance is intended to be used in the household
and general domestic applications. It is not intended to
be used in industrial or commercial applications.
•This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction
concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall
not be made by children without supervised.
•If the door or door seals are damaged, the oven must not
be operated until it has been repaired by a competent
person.
•It is hazardous for anyone other than a competent person
to carry out any service or repair operation that involves
the removal of a cover which gives protection against
exposure to microwave energy.
•Liquids and other foods must not be heated in sealed
containers since they are liable to explode.

4
SAFETY INSTRUCTIONS
WARNING:
•Aminimum clearance of 20cm is required between the
oven and the side walls and 0cm between the oven and
the back wall. Leave a minimum clearance of 30cm
abovetheoven.
•Use only cookware and utensils that are approved for
use in a microwave oven.
•When heating foodin plastic or paper containers, keep
an eye on the oven due to the possibility of ignition.
•This microwave is intended for heating food and
beverages only. The drying of food or clothing and
heating of warming pads, wheat bags, slippers, sponges,
damp cloth and similar is extremely dangerous and may
lead to risk of injury, ignition or fire.
•If materials inside the oven smoke or catch fire, keep the
oven door closed to stifle the flames, turn the oven off
at the wall switch, or shut the power off at the fuse or
circuit-breaker panel. If smoke is emitted , switch off or
unplug theappliance and keep the door closed in order
to stifle any flames.
•Microwave heating of beverages can result in delayed
eruptive boiling, therefore care must be taken when
handling the container.
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5
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
•The contents of feeding bottles and baby food jars shall
be stirred or shaken and the temperature checked
before consumption, in order to avoid burns. Do not
heat baby bottles with the teat left on. Remove it if
replacing the bottle back into the oven.
•Eggs in their shell and whole hard-boiled eggs should not
be heated in microwave ovens since they may explode,
even after microwave heating has ended.
•The oven should be cleaned regularly and any food
deposits removed.
•Failure to maintain the oven in a clean condition,
especially if liquid is left under the turntable, could lead
to deterioration of the surface that will adverselyaffect
thelife of theappliance that may result in a
hazardous condition.
•The microwave oven should be used freestanding only
and must not be built-in or used in a cabinet
•If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.

6
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
•To avoid fire, electric shock, or injury, never immerse the
microwave, cord, or plug in water or liquid.
•Do not use attachments not recommended by the
manufacturer. Only use thermometers approved for use
in microwaves.
•The appliance and its accessible parts may become hot
during use. Care should be taken to avoid touching
heating elements.
•Do not leave the microwave oven unattended while you
are using it.
•Do not use the microwave when it is empty. This could
damage the oven.
•Do not use metal pans, dishes with metal handles or
anything with a metal trim inside the microwave. Do not
use paper covered wire twist-ties on plastic bags.
•Never put objects into the openings on the outer case.
•Food containing a mixture of fat and water (for example,
stock) should stand for 30 to 60 seconds in the oven
after it has been turned off. This is to allow the mixture
to settle and to prevent it from bubbling when a spoon is
placed in it, or a stock cube is added.

7
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
•When heating or cooking food or liquid, remember
that there are certain foods (such as, jam, Christmas
pudding, and mincemeat) which heat up very quickly.
•Do not cook any food surrounded by a membrane, such
as egg yolks, potatoes, chicken livers, sausages,
ready meals and so on without piercing them several
times with a fork.
•Do not try to deep-fry foods in this microwave oven.
•Do not overcook food.
•Please remember that as food or liquids heat up,
they will release steam or may be spitting. Never cover
any container fully, always leave a gap for steam to
escape.
•Do not use plastic containers when heating or cooking
foods that contain a lot of fat or sugar.
•Always have the glass tray and turntable support in
place when using the microwave oven.
•Do not cook fooddirectly on theglass tray. Put food on
a suitable plate or in a bowl before putting it in the oven.

8
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
•Do not use melamine dishes as they contain a
material which will absorb microwave energy. This may
cause the dishes to crack or burn, and will slow down
the cooking speed.
•Do not usethe microwave oven for heating utensils,
plates or dishes.
•Do not cook using a container with a restricted
opening, such as bottles, as they may explode.
•Before you clean your microwave oven, turn it off and
unplug it.
•Keep the inside of the oven clean. When food or
liquids stick to the oven walls, wipe with a damp
cloth. We recommend that you do not use harsh
detergent or abrasives.

9
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
•On the right hand wall of the cavity is the wave
guide cover, microwaves are passed through this to
enable your food to cook. It is important that this
wave guide cover is kept clean at all times. To do
this wipe with mild detergent and water, then dry.
•You should clean the outside of the oven with a
damp cloth. Do not allow water to seep into the
ventilation openings.
•Do not use harsh abrasive cleaners or sharp metal
scrapers to clean the oven door glass since they can
scratch the surface, which may result in shattering of
the glass.
•If steam builds up insideor around the outsideof the
oven door, wipe with a soft cloth. This may happen
when the microwave oven is used in humid conditions.
•Regularly remove theglass turntable to clean it, wash
it in warm soapy water or a dishwasher. Regularly
clean the turntable support and oven floor. Simply
wipe the bottom surface of the oven with mild
detergent and water, then dry. You can wash the
turntable support in mild soapy water.

ABOUT YOUR MICROWAVE
10
Thank you for purchasing your Russell Hobbs microwave oven.
The Russell Hobbs RHM2364SS microwave has a sleek and stylish
contemporary design, boasting an attractive mirror finish door. As
well as an appealing look, this appliance also boasts impressive
functionality, with 800 watts of microwave power providing quick
and convenient cooking in your home.
The RHM2364SS comfortably fits a standard size of dinner plate –
up to 11.5” diameter. It comes with a removable and dishwasher
safe glass turn-table for easy cleaning.
Pre-programmed auto cook menus, such as pizza (reheat), fish, and
popcorn, allow you to cook all your favourite foods at the push of a
button. What’s more, there’s automatic defrost settings meaning all
you have to do is input the weight of the food, and the microwave
selects the ideal defrost time, saving you time and effort. 5
microwave power levels enable tailoring of your cooking
experience.
Additional features include a handy digital clock and timer, and for
added peace of mind, the RHM2364SS features a child safety lock
option, preventing young children from activating the microwave.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk

ABOUT YOUR MICROWAVE
How do microwaves work?
Microwaves are high-frequency electromagnetic waves similar to
radio waves. While radio waves may vary in length from one metre
to many kilometres, microwaves are very short (less than 12.5
centimetres.)
Microwaves do not make any heat themselves but cause water
molecules in food to vibrate.
This vibration produces heat that cooks the food. This is why your
food will come out of the microwave piping hot, when your utensils
inside the oven stay much cooler. The microwaves do not stay in the
air or in the food when you open the microwave oven door.
The microwave oven will work using an ordinary household
electrical socket. Inside the microwave oven is the magnetron,
which turns the electrical energy into microwaves.
Microwaves cannot travel through metal, so the inside of the oven
is lined with metal. The door is lined with a fine metal mesh which
stops microwaves getting through. This means that when the
microwave oven door is shut, there is no possibility that
microwaves can be released.
11
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk

12
PRODUCT INFORMATION
Rated Voltage 230-240V~/50Hz
Rated Output Power (Microwave) 750-800W
Oven Capacity 23L*
Produced for:
G2S Limited
Wigan
WN2 4AY
*Internal volume is calculated by measuring maximum width,
depth and height. Actual capacity for holding food is less.

Before you use your microwave oven
1. Remove all the packaging. Do not remove the large piece of card
from the right hand side of the cavity wall (Refer to the below
image). This is called a wave-guide cover and allows the microwaves
to pass through to cook the food.
Please ensure you keep this cover clean at all times by wiping with
a damp cloth. Do not remove/place in a dishwasher.
2. Check the oven after unpacking for any visual damage such as:
●A misaligned door
●Damage to the door
●Dents or holes in the door window and screen
●Dents in the inside
If you can see any damage do not use the oven, please contact
Product Care at www.productcare.co.uk or call 0345209
7461.
This microwave oven weighs approximately 12.5Kg so you must put
it on a horizontal surface that is strong enough to support this
weight.
The oven must be placed away from high temperatures and steam.
Do not put anything on the top of the microwave oven.
UNPACKING THE MICROWAVE
13

14
PRODUCT OVERVIEW
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk
1. Safety interlock latches
2. Door assembly and window
3. Glass turntable
4. Oven cavity
5. Microwave top
6. Wave guide cover (do not
remove)
7. Screen display
8. Control panel - buttons and dial
9. Turntable coupling
10. Turntable ring
11. Glass turntable
1
2 3
45 6
7
8
9
10
11

15
MICROWAVE OVEN INSTALLATION
•Place the oven as far away from radios and televisions as
possible. Using the oven may cause interference with the
reception.
•Plug theoven into a suitable 13 amp mains socket, make
sure the voltage is the same as on the rating label (do not use
extension cables or mains socket adaptors.)
•The microwave oven should be used freestanding only and must
not be built-in or used in a cabinet.
•Select a level surface that provides enough space for the outlet
vents.

16
MICROWAVE OVEN INSTALLATION
DO NOT obstruct
the ventilation
from themicrowave
30cm
0cm 20cm
20cm
Min 85cm
WARNING:
DO NOT install the oven over a cooker or other heat or steam
producing appliance as this will damage the microwave oven.
The minimum installation height is 85cm.
Aminimum clearance of 20cm is required between theoven and
the side walls and 0cm between the oven and the back wall. Leave
a minimum clearance of 30cmabovetheoven.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk

STEP 1) The turntable coupling should slot into the centre of microwave
STEP 2) T he turntable ring slots into the indents in the microwave base
STEP 3) The glass tray should align with the turntable coupling
17
TURNTABLE INSTALLATION
•Before first use, check that any securing tape and all packaging
has been removed from the glass tray and turntable ring
assembly.
•These parts must never be restricted from rotating.
•Never place the glass tray upside down.
•To assemble the turntable, follow the steps below in number
order.

18
TURNTABLE INSTALLATION
The glass tray, turntable ring, and turntable coupling assembly
must always be used during cooking (as shown below).
•Do not place the food directly onto the glass tray, always place
on or in suitable microwaveable cookware.
Please check that crockery is microwave safe before using.
•If the glass tray or turntable ring assembly has been
damaged in any way, contact Product Care using the below:
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk

19
CONTROLPANEL
Screen Display
Cooking time, power, action
indicators, and clock time are
displayed.
1. Power
Press this button a number of times
to set a cooking power level.
2. Weight/time defrost
Press this button to input weight for
defrosting.
3. Timer/Clock
Press this button to set the
clock and use the timer
function.
4. Stop/Clear
Press to stop the cooking process.
Press and hold for 3 seconds to
enable child lock
5. Start/+30Sec/Confirm
Press this button to start the cooking
process and confirm when
programming.
6. Timer/Weight/Auto Menu
Turn to select food you want to cook
from the auto menu, or to select time
for normal microwave power cooking.
Confirm using the Start button (5).
1
2
3
4
5
6

20
HOWTO USETHEMICROWAVE
Setting the clock (24 hour)
For example, if you want to set the time to 08:30 (am:)
1. Press the 'Timer/Clock' button twice. The display will show '0:00’.
2. Turn the 'Timer/Weight/Auto Menu'dial clockwise until the hour display
shows '8:'. Press the 'Timer/Clock' button to confirm.
3. The display will show '8:00' and the minutes will flash.
4. Set the minutes by turning the 'Timer/Weight/Auto Menu' dial clockwise
until the display shows '08:30‘. Press the 'Timer/Clock'button to confirm.
The clock is now set and the colon will continue to flash.
Note:
If the clock is not set, the clock will not function when powered.
During the process of clock setting, if you press ‘Stop/Clear’ button, the
oven will go back to the previous status.
Microwave cooking
Once you have correctly installed the unit, turned on the power and set the
clock, you are ready to start cooking.
Your microwave has 5 power levels, the lowest at 10%, then 30%, 50%, 80%,
up to 100% (or full power.)
Most recipes are cooked on full power –this should be indicated on the
packaging of microwavable food.
1. To select a power level, press the ‘Power’ button.
•When pressed once the screen display will show ‘P100’ (100% power)
•When pressed twice the screen display will show ‘P80’ (80% power)
•When pressed three times the screen display will show ‘P50’ (50% power)
•When pressed four times the screen display will show ‘P30’ (30% power)
•When pressed five times the screen display will show ‘P10’ (10% power)