Samsung S32R75 Series User manual

User Manual
The colour and the appearance may differ depending on the product, and the specifications are subject to change without
prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entiretywithout the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where
the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the
user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
S27R75* S32R75*

2
Table of contents
Before Using the Product
Securing the Installation Space 4
Safety Precautions 4
Cleaning 5
Electricity and Safety 5
Installation 6
Operation 7
Preparations
Parts 10
Control Panel 10
Direct Key Guide 11
Function Key Guide 12
Configuring Eye Saver Mode, Brightness and Contrast
from Direct Key Guide 13
Types of Ports 14
Upgrading the Software via USB 15
Adjusting the Product Tilt and Height 17
Precautions for moving the product 18
Precautions for installation and use 19
Installing the stand on a table 20
Installation 21
Attaching the Stand 21
Removing the Stand 22
Tidying Up the Connected Cables 23
Connecting and Using a Source Device
Read below before installing the product. 24
Connecting and Using a PC 24
Connection Using the HDMI Cable 24
Connection Using the MINI DP Cable 25
Connecting the Power 25
Correct posture to use the product 26
Driver Installation 26
Setting Optimum Resolution 26
Screen Setup
SAMSUNG MAGIC Bright 27
Brightness 28
Contrast 28
Sharpness 28
Color 28
SAMSUNG MAGIC Upscale 29
HDMI Black Level 29
Eye Saver Mode 29
Game Mode 29
Response Time 29
Picture Size 30
Screen Adjustment 30
Configuring the PIP/PBP Settings
PIP/PBP Mode 31
Size 32
Position 32
Picture Size 32
Contrast 33
Adjusting OSD (On Screen
Display) settings
Transparency 34
Position 34
H-Position 34
V-Position 34
Language 34
Display Time 34

3
Table of contents
Setup and Reset
Self Diagnosis 35
DisplayPort Ver. 37
HDMI Mode 37
Eco Saving Plus 37
Off Timer Plus 38
PC/AV Mode 38
Source Detection 38
Key Repeat Time 39
Power LED On 39
Reset All 39
Information
Information 40
Installing the Software
Easy Setting Box 41
Restrictions and Problems with the Installation 41
Upgrade by downloading the firmware from the
website 41
System Requirements 41
Troubleshooting Guide
Requirements Before Contacting Samsung Customer
Service Centre 42
Product diagnosis (Screen issue) 42
Checking the Resolution and Frequency 42
Check the following. 42
Q & A 44
Specifications
General 45
Standard Signal Mode Table 46
Appendix
Responsibility for the Pay Service (Cost to
Customers) 51
Not a product defect 51
A Product damage caused by customer's fault 51
Others 51

4
Securing the Installation Space
Make sure to have enough space forventilation when placing the product. An internal temperature rise
may cause fire and damage the product. Maintain enough space around the product as shown in the
diagram when installing the product.
―The exterior may differ depending on the product.
10 cm
10 cm
10 cm
10 cm
Safety Precautions
Warning A serious orfatal injury may result if instructions are not followed.
Caution Personal injury or damage to properties may result if instructions are
not followed.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE
ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high
voltage is present inside. It is
dangerous to make any kind of
contact with any internal part of this
product.
AC voltage: Rated voltage marked
with this symbol is AC voltage.
This symbol indicates that this
product has included important
literature concerning operation and
maintenance.
DC voltage: Rated voltage marked
with this symbol is DC voltage.
Class II product: This symbol indicates
that a safety connection to electrical
earth (ground) is not required. If this
symbol is not present on a product
with a mains lead, the product
MUST have a reliable connection to
protective earth (ground).
Caution. Consult instructions for use:
This symbol instructs the userto
consult the user manual for further
safety related information.
Before Using the Product
Chapter 01

5
Cleaning
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used
nearby.
―Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product
(Service fee will be charged.)
Do not press the product screen with hands or other objects. There is a risk of damaging the screen.
―Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
―Take the following steps when cleaning.
1
Power off the product and PC.
2
Disconnect the power cord from the product.
―Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric
shock may result.
3
Wipe the product with a clean, soft and dry cloth.
‒Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the product.
‒Do not spray water or detergent directly on the product.
4
Wet a soft cloth in water, wing it out well, and then use the cloth to wipe the exterior of the product
clean.
5
Connect the power cord to the product when cleaning is finished.
6
Power on the product and PC.
Electricity and Safety
Warning
•Do not use a damaged power cord or plug, or a loose power socket.
•Do not use multiple products with a single power socket.
•Do not touch the power plug with wet hands.
•Insert the power plug all the way in so it is not loose.
•Connect the power plug to a grounded power socket (type 1 insulated devices only).
•Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy
object.
•Do not place the power cord or product near heat sources.
•Clean any dust around the pins of the power plug or the power socket with a dry cloth.
Caution
•Do not disconnect the power cord while the product is being used.
•Only use the power cord provided with your product by Samsung. Do not use the power cord with
other products.
•Keep the power socket where the power cord is connected unobstructed.
‒The power cord must be disconnected to cut off power to the product when an issue occurs.
•Hold the plug when disconnecting the power cord from the power socket.

6
Warning
•DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT
INSTALL THE PRODUCT NEAR HEAT SOURCES.
•Keep the plastic packaging out of the reach of children.
‒Children may suffocate.
•Do not install the product on an unstable orvibrating surface (insecure shelf, sloped surface, etc.)
‒The product may fall and become damaged and/or cause an injury.
‒Using the product in an area with excess vibration may damage the product or cause a fire.
•Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or
smoke.
•Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
‒The product lifespan may be reduced or a fire may result.
•Do not install the product within the reach of young children.
‒The product may fall and injure children.
•Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil
pollution. And do not install or use the product in the kitchen or near the kitchen stove.
Caution
•Do not drop the product while moving.
•Do not set down the product on its front.
•When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of
the product is not protruding.
‒The product may fall and become damaged and/or cause an injury.
‒Install the product only on cabinets or shelves of the right size.
•Set down the product gently.
‒Product failure or personal injury may result.
•Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical
substances, extreme temperatures or a significant presence of moisture, or a place where
the product will operate continuously for an extended period of time) may seriously affect its
performance.
‒Be sure to consult Samsung Customer Service Centre if you want to install the product at such a
place.
Installation

7
Warning
•There is a high voltage inside the product. Never disassemble, repair or modify the product
yourself.
‒Contact Samsung Customer Service Centre for repairs.
•To move the product, first disconnect all the cables from it, including the power cable.
•If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord
immediately and contact Samsung Customer Service Centre.
•Do not let children hang from the product or climb on top of it.
‒Children may become injured or seriously harmed.
•If the product is dropped orthe outer case is damaged, turn off the power and disconnect the
power cord. Then contact Samsung Customer Service Centre.
‒Continued use can result in a fire or electric shock.
•Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.
‒The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a
serious injury.
•During a lightning or thunderstorm, power off the product and remove the power cable.
•Do not drop objects on the product or apply impact.
•Do not move the product by pulling the power cord or any cable.
•If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area
immediately.
•Do not lift or move the product by pulling the power cord or any cable.
•Do not use or keep combustible spray or an inflammable substance near the product.
•Ensure the vents are not blocked by tablecloths or curtains.
‒An increased internal temperature may cause a fire.
•Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper,
matches, etc) into the product (via the vent or input/output ports, etc).
‒Be sure to power off the product and disconnect the power cord when water or other foreign
substances have entered the product. Then contact Samsung Customer Service Centre.
•Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the
product.
‒Be sure to power off the product and disconnect the power cord when water or other foreign
substances have entered the product. Then contact Samsung Customer Service Centre.
Operation

8
Caution
•Leaving the screen fixed on a stationary image for an extended period of time may cause
afterimage burn-in or defective pixels.
‒Set the screen to power-saving mode or moving-picture screen saverwhen not using the
product for an extended period of time.
•Disconnect the power cord from the power socket if you do not plan on using the product for an
extended period of time (vacation, etc).
‒Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
•Use the product at the recommended resolution and frequency.
‒Your eyesight may deteriorate.
•Do not put AC/DC adapters together.
•Remove the plastic bag from the AC/DC adapter before you use it.
•Do not let water enter the AC/DC adapter device or get the device wet.
‒An electric shock or fire may result.
‒Avoid using the product outdoors where it can be exposed to rain or snow.
‒Be careful not to get the AC/DC adapterwet when you wash the floor.
•Do not put the AC/DC adapter near to any heating apparatus.
‒Otherwise, a fire may result.
•Keep the AC/DC adapter in a well-ventilated area.
•If you place the AC/DC power adapter hanging with the cord input facing upwards, water or other
foreign substances could enter the Adapter and cause the Adapterto malfunction.
Make sure to rest the AC/DC power adapter flat on a table or the floor.
•Insert the power plug into the AC/DC adapter until a click sound is heard.
•Do not insert only the power plug into the power outlet.
•Do not use an AC/DC adapter other than the provided one.
‒It may cause electric shock orfire.
•Do not insert the AC/DC adapter into the power outlet on the ceiling.
‒It may cause electric shock orfire.
•Rotate the power plug not to exceed the range (0 to 90°) on the AC/DC adapter.
‒It may cause electric shock orfire.
•Never diassemble the power plug after being assembled. (It cannot be separated after assembly.)
•Never use the provided power plug for other devices.
•When removing the AC/DC adapter from the power outlet, hold the body of AC/DC adapter and pull
it up.
‒It may cause electric shock orfire.
•Do not drop any objects or apply shock on the AC/DC adapter.
‒It may cause electric shock orfire.
•Use the AC/DC adapter after removing its plastic cover.
‒Otherwise, this may result fire.

9
•Do not hold the product upside-down or move it by holding the stand.
‒The product may fall and become damaged or cause an injury.
•Looking at the screen too close for an extended period of time can deteriorate your eyesight.
•Do not use humidifiers or stoves around the product.
•Rest your eyes for more than 5 minutes or look at distance objects for every1 hour of product use.
•Do not touch the screen when the product has been turned on for an extended period of time as it
will become hot.
•Store small accessories out of the reach of children.
•Exercise caution when adjusting the product angle or stand height.
‒Your hand or finger may get stuck and injured.
‒Tilting the product at an excessive angle may cause the product to fall and an injury may result.
•Do not place heavy objects on the product.
‒Product failure or personal injury may result.

10
Preparations
Chapter 02
Parts
Control Panel
―The colour and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.
Function Key Guide
JOG Button
DOWN
PRESS(ENTER)
LEFT
Return
Power LED
UP
RIGHT
Parts Description
JOG Button
Multi directional button that helps navigate.
―The JOG button is located on the rear left side of the product. The
button can be used to move up, down, left or right, or as Enter.
Power LED
This LED is power status indicator and works as
•Power On (Power button): Power LED Off
•Power saving mode: Power LED Blinking
•Power Off (Power button): Power LED On
―The Power LED operation can be swapped by changing in the menu.
(System → Power LED On) Actual models because of functional
variation maybe haven’t this function.
―The power button is located on the left of the rear and used to turn
on or off the product.
Function Key Guide
Press the JOG button when the screen is turned on. The Function Key
Guide will appear. To access the onscreen menu when the guide is
displayed, press the corresponding direction button again.
―Function Key Guide may vary depending on the function or product
model. Please refer to the actual product.

11
Direct Key Guide
―On the Direct Key Guide screen, the following menu options appearwhen the product screen is switched on orthe input source is changed.
Eye Saver Mode
Features
Eye Saver ModeOff
•UP/DOWN: Adjust Brightness, Contrast, Eye Saver Mode.
•PRESS(ENTER): Display Function Key Guide.

12
Function Key Guide
―To use the Function Key Guide, press the JOG button. Then the following window appears.
Return
UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appearwhen the focus changes.
PRESS(ENTER): The selected item will be applied.
Parts Description
Source
Selects to change the input source by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input source has
been changed.
Menu
Selects by moving the JOG button in the Function Key Guide screen.
This product shows the menu as an on-screen display.
On screen display menu lock: Lock the on screen display menu to maintain the current settings or prevent other users from changing settings.
Enable/Disable: To enable or disable the on screen display menu lock, display the “Menu” screen, move the jog button to the right to go to the next stage, and then press and hold the
button to the left for10 seconds.
―If the on screen display menu lock is enabled, Brightness and Contrast can be adjusted. The PIP/PBP function can also be used.
Eye Saver Mode is available. Information can be viewed.
PIP/PBP
Selects by moving the JOG button in the Function Key Guide screen.
And then press the JOG button when configuring settings forthe PIP/PBP function is required.
Power Off
Selects to turn the product off by moving the JOG button in the Function Key Guide screen.
Return
Return to the previous menu by using the JOG button to select the icon when the Function Key Guide screen is displayed.
―Actual models because of functional variation, Function Key Guide options will be different.

13
When the product displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for
control source and power could be used as below.
JOG Button Power saving/Non-signal mode
UP Source Change
Down
PRESS(ENTER) for 2 seconds
Power Off
When the product displays the menu the JOG Button could be used as below.
JOG Button Action
UP/DOWN Move the option
LEFT
Exit the menu.
Close Sublist without saving value.
Value decreases in the slider.
RIGHT
Move to sublist.
Value increases in the slider.
PRESS(ENTER) Save the value and close Sublist.
Configuring Eye Saver Mode, Brightness and Contrast
from Direct Key Guide
Adjust the Brightness, Contrast and Eye Saver Mode by moving the JOG button.
Eye Saver Mode
Brightness
Contrast
Off
―The displayed image may differ depending on the model.
Brightness
―This menu is not available when
SAMSUNG
MAGIC
Bright is set to Dynamic Contrast mode.
―This menu is not available when Eco Saving Plus is enabled.
―This menu is not available when Eye Saver Mode is enabled.
Contrast
―This menu is not available when
SAMSUNG
MAGIC
Bright is in Cinema or Dynamic Contrast mode.
―This menu is not available when Game Mode is enabled.
―This menu is not available when PIP/PBP Mode is set to On and the Size is set to (PBP Mode).

14
Types of Ports
―The functions available may vary depending on the product model. The colour and shape of parts may
differfrom what is shown. Specifications are subject to change without notice to improve quality. Refer to
the actual product.
DC
19V
SERVICE
MINI
DP IN
HDMI
IN
Port Description
SERVICE Use a USB memory stick to perform software upgrade.
MINI
DP IN
MINI
DP IN
Connects to a PC using a MINI DP cable.
―S27R75*: MINI DP IN support 2560 x 1440 @ 144 Hz
―S32R75*: MINI DP IN support 3840 x 2160 @ 60 Hz
HDMI
IN
Connects to a source device using an HDMI cable.
―S27R75*: HDMI IN support 2560 x 1440 @ 144 Hz
―S32R75*: HDMI IN support 3840 x 2160 @ 60 Hz
DC
19V
DC
19V
Connects to the AC/DC adapter.

15
Upgrading the Software via USB
1
Connect a USB memory to the SERVICE port shown in the figure.
DC
19V
SERVICE
MINI
DP IN
HDMI
IN
When the screen is on, press the jog button to display the Function Key Guide. When the Function
Key Guide are displayed, press and hold the jog button down for approximately 5 seconds.
Power Off
2
When the message as shown in the following figure is displayed on the product, select Yes to
upgrade the software.
Yes No
Do you want to update via USB?
3
When the screen as shown in the following figure is displayed, select Yes.
Update now
Update from version XXXX.X to version XXXX.X?
Yes No
4
The software upgrading proceeds.
Update now
Updating product Software…
Your product will turn itself off and on again automatically
after completing update.
0%

16
Note
1
To perform software upgrade by using a USB memory, first format the USB memory to FAT32.
2
When performing upgrade, make sure that only one BIN file (.bin) is saved in the root directory.
3
To upgrade the software for the SR75 model, make sure the upgrade files are .bin formats. The file
name should follow the naming conventions for the SR75 model (e.g. M-R75**SGAA-****.*[four-
digit number].bin). The ** is the screen size in inches, the ****.* is the version number, and the
four-digit number is the checksum. For example, “M-R7532SGAA-0800.0[D06E].bin” conforms to
the naming conventions for the SR75 32" model and should be copied to the root directory.
4
If the No valid update files found. Please check your USB device and try again. message is
displayed, this is probably due to the following reasons.
Update now
No valid update files found.
Please check your USB device and try again.
OK Cancel
‒A USB memory is not connected to the SERVICE port.
‒The files in the connected USB memory are not compatible formats.
‒There are no valid upgrade files found in the connected USB memory. (There are no upgrade files
saved in the memory or the file names are incorrect.)
5
Do not turn off the product. And prevent the upgrading from any interruption as far as possible. In
general, the product returns to the previous version if an upgrade is interrupted.

17
Adjusting the Product Tilt and Height
―The colour and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.
S27R75*
213.9 mm
576.0 mm 602.9 mm
0 ~ 72˚
331.6 mm
S32R75*
184.7 mm
0 ~ 66˚
319.8 mm
Adequate operation range
20˚
-5˚
When touched to the floor
16˚
66˚
-5˚
S27R75*
10˚
72˚
-5˚
S32R75*
18 ~ 60˚
Do not use or store the product with the screen facing down.
•It is recommended that the product be tilted to an angle within the optimum range.
•When installing the product close to a wall with excessive force, exercise caution so that your hand
is not caught between the product and the wall.
•The rotation and height adjustment has a certain tolerance. Staywithin the tolerances when
rotating or adjusting the height of the product.
•Hold the sides of the product when adjusting the height.
―Be careful not to apply excessive force to the screen when adjusting the product height.

18
Precautions for moving the product
•Do not directly apply pressure on the screen.
•Do not hold the screen when moving the
product.
•Do not hold the product upside down only by
the stand.
•Hold the lower corners or edges of the
product when moving it.

19
Precautions for installation and use
≤40 mm 30 ~ 65 mm 55 ~ 90 mm
• Table thickness for installation: ≤40 mm, 30 ~ 65 mm, 55 ~ 90 mm
•To install the product on a table, make sure the table is strong enough to bear the product weight.
Installing the product on a table made of glass or other fragile material may damage the product.
•It is difficult to install the product on a table that has a raised edge. Exercise caution during
installation.
•If the table top surface is uneven or inclined, the product may not be able to stand properly.
•Installing the stand may cause an imprint of the stand to form on the table.
•When lowering the product close to the floor, make sure you
hold the sides of the product. Do not lower the product with
excessive force. There is a risk of damage to your hands.
•Do not put any object under the product. There is a risk of
damage to the object when lowering the product close to the
floor.
•If the product is set up close to a wall and you tilt the stand to
raise it up, the product may collide with the wall and become
damaged. Do not raise the product with excessive force.
―Do not install the product on an angled part of the table.
―When adjusting the product height, do not put your hand near the region where the stand is folded.
―If you set the product to an incompatible resolution, screen flickering may occur. Change to a supported
resolution by referring to the Standard Signal Mode Table.

20
≤90 mm
•Table with no raised edge
•The stand can be used through adjustment
depending on the table thickness. (≤90 mm)
≤40 mm 30 ~ 65 mm 55 ~ 90 mm
•Table with a spaced partition
•The stand can be installed if the gap between
the table and the partition is more than 15
mm.
―Tidy up the cables by running them in the
stand groove on the rear of the product before
installing the stand on the table. It is difficult to
tidy up cables if the gap between the table and
the partition is narrow. For details on how to tidy
up cables, referto “Tidying Up the Connected
Cables.”
15 mm ≥75 mm ≥95 mm
•Table with a raised edge ( )
The stand can be installed if a 90 mm space is
available between the spot 15 mm away from
one end of the table and the other end or if the
distance to the raised edge is more than 95
mm.
Installing the stand on a table
Table requirements for installing the stand are shown below by table type.