Samsung WF50BG83 A Series User manual

Washer
User manual
WF50BG83**A*
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Contents
Safety information 4
What you need to know about the safety instructions 4
Important safety symbols 4
Important safety precautions 5
CALIFORNIA PROPOSITION 65 WARNING 5
Critical installation warnings 6
Installation cautions 7
Critical usage warnings 7
Usage cautions 9
Critical cleaning warnings 12
Regulatory notice 13
FCC Notice 13
IC Notice 14
Open Source Announcement 15
Installation 16
Unpacking yourwasher 16
What’s included 17
Installation requirements 19
Step-by-step installation 23
Before you start 28
Initial settings 28
Laundry guidelines 28
Detergent drawer guidelines 30
Operations 33
Control panel 33
Simple steps to start 36
Cycle overview 36
Cycle chart 38
Special features 40
SmartThings 42
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Maintenance 43
Self Clean 43
Smart Care 44
Emergency drain 45
Cleaning 46
Recovery from freezing 50
Care for an extended period of non-use 50
Cleaning the exterior 51
Cleaning the interior 51
Troubleshooting 52
Checkpoints 52
Information codes 56
Specifications 58
Fabric care chart 58
Protecting the environment 59
Declaration of conformity 59
Specification sheet 60
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Safety information
Congratulations on your new Samsung washer. This manual contains important information on the
installation, use and care of your appliance. Please take some time to read this manual to take full
advantage of your washer’s many benefits and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the
extensive features and functions of your new appliance. Please store the manual in a safe location close
to the appliance forfuture reference. Use this appliance only for its intended purpose as described in this
instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution and care when installing,
maintaining and operating yourwasher.
Because the following operating instructions covervarious models, the characteristics of your washer may
differ slightly from those described in this manual and not all warning signs may be applicable. If you have
any questions or concerns, contact your nearest service center or find help and information online at www.
samsung.com.
Important safety symbols
What the icons and signs in this usermanual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/orproperty damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
Afterreading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate
this appliance, familiarize yourself with its operation and exercise care when using it.
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Important safety precautions
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using
yourappliance, follow basic precautions, including the following:
1. Read all instructions before using the appliance.
2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with
gasoline, dry-cleaning solvents, other flammable or explosive substances as they give off vapors that
could ignite or explode.
3. Do not allow children to play on or in the appliance. Close supervision of children is necessary when the
appliance is used near children.
4. Before the appliance is removed from service ordiscarded, remove the door to the washing or drying
compartment.
5. Do not reach into the appliance if the drum is moving.
6. Do not install or store this appliance where it will be exposed to the weather.
7. Do not tamperwith controls.
8. Do not repairor replace any part of the appliance or attempt any servicing unless specifically
recommended in the user-maintenance instructions or in published user repair instructions that you
understand and have the skills to carry out.
9. Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash
water. These substances give off vapors that could ignite or explode.
10. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used
for 2 weeks ormore. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such
a period, before using a washer or combination washer-dryer, turn on all hot waterfaucets and let the
waterflow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame during this time.
CALIFORNIA PROPOSITION 65 WARNING
WARNING
Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
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Safety information
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Critical installation warnings
WARNING
The installation of this appliance must be performed by a qualified technician or service company.
• Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into a wall socket that meets local electrical specifications. Use the socket for this
appliance only, and do not use an extension cord.
• Sharing a wall socket with other appliances, using a power strip, or extending the power cord may result
in electric shock or fire.
• Ensure that the voltage, frequency, and current supplied to the washer matches those listed in the
product specifications. Failure to do so may result in electric shock or fire. Plug the power plug into the
wall socket firmly.
Remove all foreign substances such as dust orwater from the power plug terminals and contact points
using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock orfire.
Plug the power plug into the wall socket so that the cord is running towards the floor.
• If you plug the power plug into the socket in the opposite direction, the electric wires within the cable
may be damaged and this may result in electric shock or fire.
Keep all packaging materials out of the reach of children as these may be dangerous.
• If a child places a plastic bag over his or her head, he or she can suffocate.
If the appliance, power plug, or power cord is damaged, contact your nearest service center.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, fire, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly. Make sure that the socket is in
accord with local and national regulations.
Do not install this appliance near a heater or any flammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or
water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
• Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak.
• This may result in electric shock or fire.
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Do not use an electric transformer to power the washer.
• This may result in electric shock or fire.
Do not use a damaged powerplug, damaged power cord, or loose wall socket.
• This may result in electric shock or fire.
Do not pull or bend the power cord excessively.
Do not twist or tie the power cord.
Do not hook the powercord over a metal object, place a heavy object on the power cord, insert the power
cord between objects, or push the power cord into the space behind the appliance.
• This may result in electric shock or fire.
Do not pull the powercord when unplugging the power plug.
• Unplug the power plug by pulling the plug.
• Failure to do so may result in electric shock orfire.
This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are
accessible.
Installation cautions
CAUTION
This appliance should be positioned in such a way that the power plug is easily accessible.
• Failure to do so may result in electric shock orfire due to electric leakage.
Install your appliance on a solid, level floor that can support its weight.
• Failure to do so may result in abnormal vibrations, movement, noise, or problems with the product.
Critical usage warnings
WARNING
If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest
service center.
• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately
and contact your nearest service center.
• Failure to do so may result in electric shock orfire.
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In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the
power plug. Do not touch the appliance or power cord.
• Do not use a ventilating fan.
• A spark may result in an explosion orfire.
Do not let children play in or on the washer. In addition, when disposing of the appliance, remove the
washer door lever.
• Children can suffocate to death if trapped inside the product.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washer before using
it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol, or other
inflammable or explosive substances in the washer.
• This may result in electric shock, fire, or an explosion.
Do not open the washer door by force while it is operating (high-temperature washing/drying/spinning).
• Water flowing out of the washer may result in burns or cause the floor to be slippery. This may result in
injury.
• Opening the door by force may result in damage to the product or injury.
Do not insert your hand under the washerwhile an operation is in progress.
• This may result in injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while an operation is in progress.
• Plugging the power plug into the wall socket again may cause a spark and result in electric shock or fire.
Do not let children climb in or onto the appliance.
• This may result in electric shock, burns, or injury.
Do not insert your hand or a metal object under the washerwhile it is operating.
• This may result in injury.
Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull it straight out
of the outlet.
• Damage to the power cord may cause a short-circuit, fire, and/or electric shock.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
• When the appliance needs to be repaired or reinstalled, contact your nearest service center.
• Failure to do so may result in electric shock, fire, problems with the product, or injury.
If the water supply hose comes loose from the faucet and floods the appliance, unplug the power plug.
• Failure to do so may result in electric shock orfire.
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Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or
lightning storm.
• Failure to do so may result in electric shock orfire.
If any foreign substance enters the appliance, unplug the powerplug and contact your nearest Samsung
Customer Service.
• This may result in electric shock or fire.
Do not let children (or pets) play in or on yourwasher. The washerdoor does not open easily from the inside
and children may be seriously injured if trapped inside.
Usage cautions
CAUTION
If the washer is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the
power plug and clean the washer using a damp, soft cloth.
• Failure to do so may result in discoloration, deformation, damage, or rust.
The front glass may be broken by a strong impact. Take care when using the washer.
• If the glass is broken, it may result in injury.
After a watersupply failure or when reconnecting the water supply hose, open the faucet slowly.
Open the faucet slowly after a long period of non-use.
• The air pressure in the water supply hose or the water pipe may damage a product part or result in a
water leak.
If a draining error occurs during an operation, check if there is a draining problem.
• If the washer is used when it is flooded because of a draining problem, it may result in electric shock or
fire.
Insert the laundry into the washer completely so that the laundry does not get caught in the door.
• If laundry gets caught in the door, it may result in damage to the laundry or the washer, or result in a
water leak.
Turn the water supply off when the washer is not being used.
• Ensure that the water supply hose connectors are properly tightened.
Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g. waste,
thread, hair, etc.).
• If a foreign substance is caught in the door or the door is not completely closed, it may cause a water
leak.
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Open the faucet and check if the water supply hose connectors are firmly tightened and that there are no
water leaks before using the product.
• If the connectors on the water supply hoses are loose, it may result in a water leak.
The product you have purchased is designed fordomestic use only.
Using the product for business purposes qualifies as a product misuse. If the product is used for business
purposes, it will not be covered by the standard warranty provided by Samsung and no responsibility can
be attributed to Samsung for malfunctions or damages resulting from such misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes,
chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, fire, problems with the product, or injury.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, this may result in electric shock, fire, or problems with the product.
Do not place objects that generate electromagnetic fields near the washer.
• This may result in injury due to a malfunction.
Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.
• This may result in burns or injury.
Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special cycle
forwashing these items.
(*): Woolen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits, and
bicycle, motor cycle and carcovers, etc.
• Do not wash thick or hard mats even if the washer mark is on the care label. This may result in injury or
damage to the washer, walls, floor, or clothing due to abnormal vibrations.
• Do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and stick to
inside the drum, and this may result in malfunction such as a drainage error.
Do not operate the washerwhen the detergent drawer is removed.
• This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
• This may result in burns.
The door glass becomes hot during washing and drying. Therefore, do not touch the door glass.
Also, do not allow children to play around the washer or touch the door glass.
• This may result in burns.
Do not insert your hand into the detergent drawer.
• This may result in injury as your hand may be caught by the detergent input device.
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• Do not use the liquid detergent container(on applicable models only) forpowdered detergent. Remove
the container and put powdered detergent directly into the Main wash compartment.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the washer.
• This may result in damage to the washer, or injury and death in the case of pets, due to the abnormal
vibrations.
Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams, or lotions usually found in skincare shops or massage
clinics.
• This may cause the rubber seal to become deformed and result in a water leak.
Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of time.
• Doing either may cause the drum to rust.
• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the surface and
use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry
cleaning detergent.
• This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil.
Do not use water from water cooling/heating devices.
• This may result in problems with the washer.
Do not use natural hand-washing soap for the washer.
• If it hardens and accumulates inside the washer, it may result in problems with the product,
discoloration, rust, or bad odors.
Place socks and brassieres in a washing net and wash them with the other laundry.
Do not wash large laundry items such as bedding in the washing net.
• Failure to do so may result in injury due to abnormal vibrations.
Do not use hardened detergent.
• If it accumulates inside the washer, it may result in a water leak.
Make sure that the pockets of all the clothing items to be washed are empty.
• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive damage to
the appliance.
Do not wash clothing with large buckles, buttons, or other heavy metal objects in the washer.
Sort the laundry by color on the basis of its colorfastness and select the recommended cycle, water
temperature, and additional functions.
• Failure to do this may result in discoloration or fabric damage.
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Take care that children’s fingers are not caught in the doorwhen you close it.
• Failure to do so may result in injury.
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use a strong acidic cleaning agent.
Do not use benzene, thinner, or alcohol to clean the appliance.
• This may result in discoloration, deformation, damage, electric shock, or fire.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failure to do so may result in electric shock orfire.
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Regulatory notice
FCC Notice
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
This device complies with Part 15 of FCC Rules. Operation is Subject to following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received including interference that cause undesired
operation.
For products sold in the US and Canadian markets, only channels 1–11 are available. You cannot select any
other channels.
FCC STATEMENT:
This equipment has been tested and found to comply within the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorienting or relocating the receiving antenna
• Increasing the separation between the equipment and receiver
• Connecting the equipment to an outlet that is on a different circuit than the radio or TV.
• Consulting the dealeror an experienced radio/TV technician for help.
FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator
and your body. This device and its antenna(s) must not be colocated or operated in conjunction with any
other antenna or transmitter.
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IC Notice
The term “IC” before the radio certification number only signifies that Industry Canada technical
specifications were met. Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired operation of
the device.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.
For products sold in the US and Canadian markets, only channels 1–11 are available. You cannot select any
other channels.
IC RADIATION EXPOSURE STATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated so there is at least 8 inches (20 cm)
between the radiator and your body. This device and its antenna(s) must not be colocated or operated in
conjunction with any other antenna or transmitter.
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Open Source Announcement
The software included in this product contains open source software. You may obtain the complete
corresponding source code for a period of three years after the last shipment of this product by contacting
our support team via http://opensource.samsung.com (Please use the “Inquiry” menu.)
It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-
ROM; a minimal charge will be required.
The following URL http://opensource.samsung.com/opensource/SMART_AT_051/seq/0 leads to the
open source license information as related to this product. This offer is valid to anyone in receipt of this
information.
NOTE
Hereby, Samsung Electronics, declares that the radio equipment type appliance is in compliance with
Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet
address: The official Declaration of conformity may be found at http://www.samsung.com, go to Support >
Search Product Support and enter the model name.
Wi-Fi max transmitter power : 20 dBm at 2.412 GHz – 2.472 GHz
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Installation
Follow these instructions carefully to ensure properinstallation of your washer and to prevent accidents
when doing laundry.
WARNING
Certain internal parts are intentionally not grounded and may present a risk of electric shock only during
servicing. Service personnel – Do not contact the following parts while the appliance is energized: Control
board, heat sink, motor, inlet valve and pump.
Unpacking yourwasher
Unpack your washer and inspect it for shipping damage. Make sure you have received all the items shown
on the next page. If yourwasherwas damaged during shipping, oryou do not have all of the items, call
1-800-SAMSUNG (1-800-726-7864). To prevent personal injury or strain, wear protective gloves whenever
lifting or carrying the unit.
WARNING
Packing materials can be dangerous to children; Keep all packing material (plastic bags, polystyrene, etc.)
well out of children’s reach.
CAUTION
You must have at least 2 people unpack the washer. To
remove the cushion bottom of the packing materials, do
not tip the washer over on its front side.
When you lay the washer down to remove the carton
base, protect the side of the washer and lay it down
carefully. Never lay your washer on its back or front.
CAUTION
Do not grab or pull the drain hose to drag and move the
product.
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What’s included
Make sure all the parts are included in the product package. If you have a problem with the washer or the
parts, contact the Samsung customer care center at 1-800-SAMSUNG (1-800-726-7864) or your retailer.
01
02
03
04
09
10
12
05
06
07
08
11
01 Release lever 02 Detergent drawer 03 Door
04 Drum 05 Worktop 06 Control panel
07 Power plug 08 Drain hose 09 Filter cover
10 Leveling feet 11 Drain filter 12 Emergency drain tube
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Parts supplied
Wrench Bolt caps Hose guide Cable tie Anti-slip pads
Parts not supplied
Water hoses (sold separately)
Tools needed for installation
Phillips screwdriver Level Adjustable pliers Measuring tape
NOTE
• Bolt caps: The number (3 to 6) of bolt caps provided depends on the model.
• The appearance of the washer and provided accessories may differwith the model.
• To purchase an accessory or lost part, contact a local Samsung service center or the retailer.
CAUTION
• Do not reuse old water hoses, which may leak or burst, causing flooding and/or property damage.
• Make sure rubber washers are inserted in each coupling of both water hoses.
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Installation requirements
Electrical supply and grounding
• AC 120 V / 60 Hz / 15 AMP fuse or circuit breaker is required.
• Use an individual branch circuit. Connect only the washer to the circuit.
To ensure proper grounding, the washer comes with a power cord featuring a three-prong grounding plug
for use in a properly installed and grounded outlet.
Check with a qualified electrician or service person if you are not sure about the grounding.
Do not modify the provided plug. If it does not fit the outlet, call a qualified electrician to install a proper
outlet.
WARNING
• Do NOT use an extension cord.
• Use only the power cord that comes with the washer.
• Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes.
• Improperly connected grounding conductors may cause electric shock.
• To prevent unnecessary risk of fire, electrical shock, or personal injury, all wiring and grounding must be
done in accordance with local codes, or in the absence of local codes, in accordance with the National
Electrical Code, ANSI/NFPA No. 70-Latest Revision (for the U.S.) or the Canadian Electrical Code CSA
C22.1 – Latest Revisions and local codes and ordinances. It is your responsibility to provide adequate
electrical service foryourwasher.
Water supply
Properwater pressure for this washer is between 20-116 psi (137-800 kPa). Water pressure less than 20 psi
(137 kPa) may cause the water valve not to close completely. Or, it may take longer to fill the drum, causing
the washer to turn off. Water taps must be within 4 ft. (122 cm) from the rearof the washer so that the inlet
hoses reach the washer.
To reduce the risk of leaks:
• Make sure water taps are easily accessible.
• Turn off the taps when the washer is not in use.
• Check forany leaks at the water inlet hose fittings on a regularbasis.
CAUTION
Before using the washer for the first time, check all connections at the watervalve and taps for any leaks.
Drain
Samsung recommends a standpipe18 in. (460 mm) high. The drain hose must be connected through the
hose clip to the standpipe, and the standpipe must fully cover the drain hose.
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Flooring
For best performance, the washer must be installed on a solid floor. Wood floors may need to be reinforced
to minimize vibration and/or unbalanced loads. Carpeting and soft tile surfaces do not provide good
resistance to vibrations and may cause the washer to move slightly during the spin cycle.
CAUTION
Do NOT install the washer on a platform or a poorly supported structure.
Water temperature
Do not install the washer in areas where water may freeze as the washer always retains some water in
its water valves, pumps, and/or hoses. Frozen water can cause damage to belts, the pump, and other
components of the washer.
Dimensions

9
A
U
A. Overall height 38.7 in. (984 mm)
B. Width 27 in. (686 mm)
C. Depth with door open 54.8 in. (1392 mm)
D. Depth 33.5 in. (850 mm)
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