SCORPION ST55 User manual

ScorpionTrack 5
ST55 Installation Guide
.
ScorpionTrack 5 (ST55) can only be installed by
Scorpion trained and approved installers who have
attended a Scorpion Category 5 training course
Scorpion Automotive Ltd
Dru head Road, Chorley North Business Park, Chorley, Lancashire, PR6 7DE, UK.
t: [phone] f. [phone]
w. www.scorpionauto.co w. www.scorpiontrack.co

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ScorpionTrack 5
Thatcha Category 5 Stolen Vehicle Tracking Syste
Please Note. The ST55 must be installed to Thatcham TRI guidelines. The ST55 is
recognised by the insurance industry under Thatcham Certi icate number TQA422.
Prior to installation of the ScorpionTrack 5 unit it is i perative that the product,
custo er and vehicle registration have been co pleted on-line.
Please visit www.scorpiontrack.co and log in with either the Dealer or Fitter user
na e and password to register the syste . The unit serial nu ber will need to be
entered, which can be found on the end of the packaging or on the silver label on the
top of the unit.
The vehicle and custo er’s full contact infor ation, including address, postcode,
e ail and contact nu bers will be required at this stage. Once this is co pleted,
the installer will receive an e ail confir ation letting the know that the unit is live
and ready to fit.
The assigned installer will also receive a text essage infor ing the that the unit is
ready to install.
Please do not attempt installation until the unit and user in ormation have been
set up online
There is a trouble shooting guide at the end o this document.
The Tracking Support Desk is open Monday to Friday, 8:30 to
17:00 on 01257 249928, option 2

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Driver Cards
Before installing the ScorpionTrack 5 unit, please ensure that the installer has both
driver cards and that both are fully charged (the cards will arrive fully charged but
will run down over ti e).
To check that the cards are fully charged place each one into the charging dock
which can be powered up using either the power adaptor supplied with the kit or
with any 5 volt icro-USB lead.
When a driver card is on charge the RF signal fro the card to the unit is blocked.
(This is a Thatcha safety feature so as not to encourage leaving cards in vehicles on
charge.) This also eans that the cards ust not be on charge during the installation
process as the unit will not sense the .
The green LED light on the charging dock will flash slowly when the card is flat and
will gradually speed up as it charges. The light will re ain constant once the card is
fully charged. Fro flat a full charge co pletes in about 30 inutes.
The unit will check for cards every 15 seconds while ignition is on, until both cards
are found.
Please Note: The driver cards are to be fully charged roughly every 6-8 weeks. The
custo er will receive a low card battery SMS when they turn their vehicle ignition on
with the low battery card present.
A driver card with a low battery or a driver card in a shielded position, can cause the
tracking device to have proble s seeing the card initially, or at all throughout the
journey. This ay result in a call fro the Secure Monitoring Centre to confir the
vehicle’s status.
When the vehicle is being driven the driver should have their auto atic driver
recognition card(s) present. The driver card(s) should be inside the vehicle and not
concealed and not on charge. This eans that an ideal place for the card(s) should
be in the centre console, on the passenger seat or in a cup-holder etc.
When the vehicle is in use it is not reco ended for the card(s) to be in wallets,
pockets, bags, boxes etc. because so e fabrics can shield RF signals (the sa e
applies for travelling with the cards in the vehicle boot, glovebox etc.)

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Installation Guidelines
1. Unit Install
Wherever possible please avoid fitting the ScorpionTrack 5 unit near to vehicle ECU’s
or radio receivers and a plifiers. Make sure that the unit is not shielded by etal or
carbon fibre when installed as this will affect the range of the built in Radio
Frequency antenna for the driver cards. Ideally the unit should be ounted in the
passenger co part ent, near to the driver’s side.
2. GPS Antenna
The GPS Antenna ust be covert but ounted in a anner that will offer it a good
and clear view of the sky. Avoid fitting under the dashboard in vehicles with solar
glass – the bu per can be used as an alternative in this situation.
The antenna MUST NOT be shielded by metal
Please be aware that if signal strength is poor it can take up to 10 inutes to get
a satellite fix. Therefore co issioning should be done outdoors as the unit
cannot be activated without a GPS fix. The GPS antenna cable ust not be coiled
to loose excess length as this ay cause interference.
The antenna wiring ust be secured by cable ties wherever possible and the wiring
routed in a way that akes it as discreet as possible. The GPS connector should be
tightened to a torque of 1n .
3. Per anent Ground Connection (-31) Black Wire
This connection should be ade as close to the unit as possible. Try to avoid using
the sa e earth with any other syste using a new and unused ground point and
treat for corrosion as required using the vehicle anufacturers reco ended
process.
Do not connect directly to the vehicle’s radio circuits as this ay cause interference.

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4. Per anent 12v or 24v power supply (+30) Red Wire
Connect the per anent power supply to either 12 or 24 volt using the in-line 5 a p
link fuse (supplied) using soldered or approved cri p connections. It is also
i portant to check that the supply is a constant feed and does not ti e out due to
on board vehicle power anage ent.
Please Note: It can take so e ti e after the car is locked for so e feeds to drop out,
please double check if unsure. Do not connect directly to the vehicle’s radio circuits
as this ay cause interference.
5. Ignition (+15) Orange Wire
Locate a 12 or 24 volt ignition supply that re ains constant while cranking the
engine. Connect the ScorpionTrack 5 orange wire to this ignition supply using a
soldered or approved cri p connection, then insulate.
Please Note: It is i perative that the ScorpionTrack 5 has a good ignition power
supply. Do not connect directly to the vehicle’s radio circuits as this ay cause
interference.

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6. Crank Inhibit (I obilisation) Black/Blue wires (2 wires)
The starter circuit is the ONLY circuit that Thatcha per it an installer to cut. The
cut ust only prevent the vehicle fro starting and must not prevent it rom
running.
Under no circu stances ust any other cut be ade including ignition, uel or any
other engine run cut.
The installer will need to find either the wire leading directly to the starter solenoid
or a wire that controls a starter relay.
The crank inhibit relay will take a axi u load of 25 a ps. Connect one
black/blue wire to both ends of the cut wire.
There are two versions of the loo for this syste available for either 12 or 24 volt
applications, please specify, when ordering, which of the two loo s are required.
Part nu bers are:
12 volt loo (18a p) HAST50CAT5
24 volt loo (30a p) HAC524V

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7. Check for RF Interference
Whilst the ScorpionTrack 5 unit has in-built filters to prevent RF interference, a
si ple check can be perfor ed to establish whether the unit is causing additional
interference. Before aking the connections, check the vehicle radio receives good
quality reception by auto searching through the FM and/or DAB channels. Then fit
all the connectors and repeat this process. If interference is an issue then try one of
the following in order to establish the root cause of the proble :
-Move the position of the ST55 unit
-Move the position of the earth connection
-Move the position of the power supply
-Move the position of the ignition supply
-Fit suppressors to battery and ignition feeds
If proble s persist after exhausting all of the above options, please contact Tracking
Support on 01257 249928 option 2 for assistance.
8. Co issioning the unit and LED status indicators
Before connecting the ScorpionTrack 5 unit ake sure that the vehicle is in an area
with clear-sight of the sky. The antenna fit ent reco endations are entioned in
section 2. of this docu ent. Ignition ust be on.
N.B. Never leave the vehicle unattended with the engine running.
Now connect the ScorpionTrack 5 unit. The ignition ust be on for the configuration
process to co plete. If the ignition is turned off before co pletion, the
configuration process will start again, 5 inutes after the ignition is next turned on.
During the installation process, the installer will receive co issioning texts (see
section 9 of this docu ent for exa ples);
a) The first text will confir that the vehicle is ready to have the allocated
unit installed. This is sent as a result of entering the custo er, vehicle,
installer and unit details on-line.
b) The second text will confir that the installation has been co pleted
successfully and that the Dealer can see the vehicle on-line for a 2 hour
ti e period if the custo er has paid their subscription.
The unit will also alert the installer to any proble s experienced during installation
and will text accordingly.
Notifications are:
a) Battery Low in the driver card. This will indicate whether both or just one
card battery is flat and will let the installer know the card nu ber. Each

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card is allocated a nu ber and this nu ber will be reflected in the text
and will be on a sticker on the card.
b) Driver card not found. The text will display the unique card nu ber that
has not been recognised. There could be a nu ber of reasons for this:
-The card is not present.
-The card is on charge.
-The card battery is too low for it to be sensed during
co issioning.
If proble s persist after eli inating all of the above options, please
contact Tracking Support on 01257 249928 option 2 for technical
assistance.
c) Once the installation is co plete, the unit has GPS, is connected to the
cellular network and both cards are paired to the syste , the installer will
receive a text to confir that the unit has co issioned. This will show
the vehicle registration and longitude and latitude of the vehicle’s
position. At this point the installer will have 2 hours in which to view the
location online but only if the custo er has paid their subscription.
If the installer does not receive the final confir ation text, the unit has not
co issioned. This could be due to a nu ber of reasons which should be
identified by the LED Status Indication (please see below). For further assistance
please call Tracking Support on 01257 249928 option 2.
Please Note: DO NOT hand a vehicle back without having first received the
installation co plete SMS
LED Status Indication
Red = GPS Signal
Rapid Red Flash Searching for cellular network
1 X Red Flash Connected to cellular network but not the Server
2 X Red Flash Connected to the server but no ignition supply is detected
3 X Red Flash Connected to the server with ignition supply
Solid Red Internal battery backup fault
Unlit (No LED at all)
No
Power Supply
–
check ground or power supply or unit
asleep
Green LED = Cellular/GSM Signal
Continuous Green Flashes Searching for Satellites
Multiple
Green Flashes
followed by a pause
The Flash count indicates the nu ber of satellites that are
visible to the syste
Solid Green GPS antenna fault or not connected
Unlit (No LED at all)
No Power Supply
–
check ground or power supply
o
r unit
asleep

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9. Co issioning Texts
The following section gives exa ples of the co issioning texts that an installer will
receive. They are separated into the ‘nor al’ text sequence and those that ay
need further action.
Text examples o a normal installation process:
1. Once set up on-line, the installer will received this text
2. Once installed and powered up, the installer will receive this text
Text examples o an installation where the driver cards have not been recognised:
Here is a list of things to do if the installer receives one of these essages rather
than the nor al installation texts…
If the installer receives this text, he will need to check the driver card battery is
charged and ensure that it is within range of the unit. Other reasons that the driver
card ight not be found are detailed on page 8, paragraph b) of this docu ent.
The unit will search for the card every 15 seconds whilst the ignition is on.
Vehicle CK66UDL is now ready for fitting
with the Scorpion Track unit
3611 23643
CK66UDL Installed!
Lat: 55.8257
Lon: -4.6212
You can view the vehicle’s position for
2hrs if the customer has paid their subs.
Vehicle CK66UDL
Keys: 11489D6 paired battery ok,
11489E1 not found.

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If the installer receives a text stating that one or both driver card batteries are low,
they will need to charge the card/s. This will take around 30 inutes to charge fro
fully flat.
Please Note: If the installer has NOT received any text essage, the unit has not
been able to co ission and they should refer to the troubleshooting guide at the
end of this docu ent or call Tracking Support on 01257 249928 option 2.
10. Progra ing in additional or replace ent driver cards
The syste can accept up to a axi u of 10 cards. These will need to be
progra ed in to the syste by calling Tracking Support on 01257 249928 option 2.
The vehicle registration will be required in each instance in order to send the
co ands to the unit:
Additional Cards:
The engineer will need to have all cards, including the original existing tags, with fully
charged batteries present before calling tracking support.
Lost or damaged Card:
Tracking Support will need to be supplied with the serial nu ber(s) of existing cards
so that lost or da aged cards can be deleted fro the syste .
If the sticker displaying the unique card nu ber has been da aged or is illegible,
contact Tracking Support on the above nu ber and they will be able to assist.
Vehicle CK66UDL
Keys: 11489D6 paired battery ok,
11489E1 paired battery low.

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11. Troubleshooting Guide
Issue Things to Check…
No LED on unit
Contact Tracking Support on 01257 249928 option
2.
I LEDs are lashing but no
text received.
Ensure ignition is on and GPS antenna has clear
sight-of-sky.
Cover the green LED and count the flashes on the
red LED – there should be 3. Repeat for Green LED
and count the flashes. Ideally there should be no
ore than 15 and no less than 3.
To co ission, the unit will need 3 Red and a flash
count on Green (i.e. 7 flashes equals 7 satellites).