Shamic Sheetmetal HeatCharm 600 Series Manual

Revised: 09/05/18 Printed: 16/05/20181
600 SERIES
INSTALLATION
&
OPERATING INSTRUCTIONS
Serial Number of Heater: _____________________ Model: ___________________
HEATCHARM WOODHEATERS ARE AUSTRALIAN OWNED AND
MANUFACTURED BY
SHAMIC SHEETMETAL
SHAMIC SHEETMETALSHAMIC SHEETMETAL
SHAMIC SHEETMETAL (AUST.) PTY. LTD.
PO BOX 8, KILSYTH, VIC. 3136
PH: 03 9737 5300 FAX: [phone]
https://shamic.com
I600 Series 7
C600 Series
8
I600 Series
8

Revised: 09/05/18 Printed: 16/05/20182
IMPORTANT INFORMATION BEFORE STARTING
Have your heater installed by a registered or licensed installer, and advise your insurers for
inclusion in your household contents policy.
In some states the installer is required to issue a certificate of compliance on the installation; -
ensure you obtain this if applicable!
The heater should be checked for scratches/dents prior to installation. Once the heater has
been installed scratches or dents may not be covered by warranty.
HeatCharm Woodheaters should not be modified in any way!
Do not operate the heater with the door open for extended periods.
Always operate with door closed except when lighting or refuelling, and maintain all seals in
good condition!
Keep children away from the heater when operating!
H eat C harm Dealers can advise on heater / door shield accessories for your unit.
WARNING:
When in operation heater door glass is extreme
ly hot!
WARNING: HeatCharm WOODHEATERS AND DEALER SPECIFIED FLUES SHALL BE
INSTALLED IN ACCORDANCE WITH THE AUSTRALIAN STANDARD AS 2918 AND THE
APPROPRIATE REQUIREMENTS OF THE LOCAL BUILDING REGULATORY
AUTHORITY.
WARNING:
DO NOT USE FLAMMABLE LIQUI
DS SUCH AS PETROL, KEROSENE, OR
ENGINE OIL TO START OR REKINDLE THE FIRE!
WARNING:
“BURN ONLY HARDWOOD”
CAUTION:
MIXING OF APPLIANCE OR FLUE SYSTEM COMPONENTS FROM
DIFFERENT SOURCES OR MODIFYING THE DIMENSIONAL SPECIFICATIONS OF
COMPONENTS MAY RESULT IN HAZARDOUS CONDITIONS. WHERE SUCH ACTION IS
CONSIDERED, THE MANUFACTURER SHOULD BE CONSULTED IN THE FIRST
INSTANCE!
CAUTION:
THE USE OF SOME TYPES OF PRESERVATIVE TREATED WOOD AS FUEL
CAN BE HAZARDOUS (for example: treated radiata pine).
CAUTI
ON:
DO NOT STORE FUEL WITHIN THE HEATER INSTALLATION CLEARANCES
OR WITHIN THE SPACE REQUIRED FOR FUEL CHARGING OR ASH REMOVAL!
CAUTION:
OPEN AIR SLIDE AND TURN FAN OFF BEFORE OPENING DOOR!
DISCLAIMER
The information supplied by this company is our interpretation of AS 2918 and we do not
accept responsibility for any errors or omissions.
All
HeatCharm Woodheaters have been tested in accordance with and comply to AS 4013.
Please read and thoroughly understand these instructions prior to operating this appliance!
Please store these instructions in a safe place for future reference.

Revised: 09/05/18 Printed: 16/05/20183
INSTALLATION INSTRUCTIONS (FREESTANDING MODEL ONLY)
Select the position of your heater carefully, taking into consideration all combustible materials
in the roof; eg. ceiling joists, roof trusses, etc.
Determine flue location through the ceiling:
Position the hearth correctly, then place the heater on the hearth so that the flue spigot on the
heater is correctly aligned with the flue location from the ceiling.
This heater has been tested and approved to AS 2918 using a standard, default triple skin
Flue Kit.
Clearance to combustible surfaces:
Reference Symbol Minimum distance in Millimetres
Parallel Installation A (Rear Wall) 425 or 250*
B (Side Wall) 450
Corner Installation C 175
A minimum 1145mm deep x 1000mm wide by 24mm thick floor protector (Bellis board or similar)
must be used under and in front of the appliance base when installing the appliance. The floor
should be extended 600mm in front of the appliance fuel loading door and placed centrally in the
1000mm width. The thermal conductivity of the floor protector should be a minimum of
0.1m².K/W for 9mm thick sheets.
Parallel Installation Corner Installation
Note regarding clearance A: 425 or 250mm when installed with and additional 900mm x 180º stainless steel shield
positioned directly above the appliance between first length of active flue above the spigot and decro-mesh casing.

Revised: 09/05/18 Printed: 16/05/20184
INSTALLATION OF FIRE PLACE INSERT MODELS ONLY
The heater must only be installed in either a sound concrete or masonry fireplace, connected
to a chimney, both of which must be inspected for soundness and thoroughly cleaned before
the heater is installed, or the Shamic
ShamicShamic
Shamic tested and approved Zero Clearance Heater Casing unit
in conjunction with a triple skin flue system. After removing the packaging, slide the heater into
the fireplace opening. A standard, default triple skin flue system must be connected to the
heater, providing free and effective discharge of combustion by-products outside the building
and any enclosed or confined space.
The stainless steel ring (supplied with the heater) must be fitted to the flue spigot of all Inbuilt
models for correct location of the flue.
Minimum distance – Applicable to all insert models (Series 5, 7 & 8)
Dimensions in mm
From top edge of hot air outlet to underside of mantle piece / shelf 540
From outer vertical edges of heater fascia to mantle piece uprights 25
Floor / hearth in front of heater from door sealing edge (fuel opening) 400
Floor / hearth in front of heater from either side of fire box opening 200
Note: The fireplace cavity must be sufficient to accommodate the external firebox dimension
with a minimum clearance of 25 mm all around.
The power cord may be relocated from the right-hand front side of the heater to the left-hand
side.
Note: This procedure must only be carried out by a licensed electrical contractor.
Firebox Internal Set Up
Step 1. Install the top baffle plate, place both hands underneath the plate lift either the right
or left hand side of the plate up so it is on an angle. Lift up over the locating tab on the side of
the firebox then lift up the other side and push the plate to the back of the firebox. PLEASE
MAKE SURE THE RIBS ON THE BAFFLE PLATE ARE FACING DOWN.
Step 2. Install the secondary air tube, in front of the baffle plate you will see a channel on
each side of the firebox, lift the burn tube up into place ensuring it is sitting in the channel with
the holes facing down.
Step 3. Install the rear and side liners, you will have a 2 piece rear liner. Put your rear
liners into the back of the firebox then put in your side liners in to hold the rear liners in place.
Make sure the smooth side of the liners are up against the firebox walls and the ribs are
facing into the firebox running horizontally.
Step 4. Install bottom firebricks, install the 4 firebricks horizontally into the floor of the
firebox.
***Please note: When cleaning your ash out of your heater leave an inch of ash over the
top of your firebricks. This acts as an additional insulation barrier and will prolong the
life of your heater and its components***

Revised: 09/05/18 Printed: 16/05/20185
Operating Information
Fuel
Ignition: A supply of newspapers.
Kindling: 10 mm – 20 mm diameter light, split, pieces of wood.
Start up wood: 30 mm – 75 mm diameter medium size, split pieces of wood.
BURN ONLY HARDWOOD
Starting a fire
Fully open the air inlet by lifting the control arm to the upright position and then open the
firebox door. Lift the door handle upward and open the door slowly.
To build a fire, place crumpled ‘balls’ of newspaper in the firebox. Build a cone or tepee of
kindling over the bed of newspaper and ignite. When properly alight, close and latch the door.
When the kindling is well alight add some start up wood, which will prepare the fire to take
larger sized firewood. Close the door securely. Switch on the fan after the firebox has heated
up. (This could take up to 30 minutes).
Loading
When the start up wood is well alight, add a load of firewood.
Your HeatCharm heater will burn any diameter logs, which fit in the firebox.
Large logs will take longer to ignite but will burn longer.
Once these logs are alight, adjust the air control to desired level.
As well as keeping recommended firewood sizes in mind, the way you load the fuel will affect
the operating characteristics of your HeatCharm heater. Always ensure adequate air is
provided for combustion and, to reduce creosote, a smaller intense fire is preferable to a large
smouldering one.
If a large log is placed across the width of the firebox, more often than not the wood will
smoulder rather than burn effectively. This is because the primary burn air enters the
HeatCharm firebox above the door opening and travels down the door glass effectively
‘washing the glass’ (i.e. minimising carbon, soot and creosote deposits), before travelling
through the fuel load.
Should primary burn air be restricted in travelling through the fuel load, for example by a large
piece of wood lying across the firebox, it follows that the correct combustion process will not
take place.
It is better to place 2-3 smaller diameter pieces of wood front to back with a minimum spacing
of 20mm as a load and a larger piece or pieces across these.
Note: The fan fitted to the heater should be operating whenever a fire is burning (except on
start up). Failure to do so may overheat the unit and void warranty.
Fan operation
HeatCharm heaters are fitted with a 3-speed fan for efficient distribution of warmth. Always
operate the fan when the appliance is in use (except on start up). When operating at low burn,
turn down to the lowest setting.

Revised: 09/05/18 Printed: 16/05/20186
Reloading
The firebox should be loaded to a minimum of 2/3 full, preferably when the fuel has burnt down
to a bed of coals. Attempting to reload part way through a burn period risks smoke, coals, or a
log rolling from the heater.
Before reloading, it is important to position the air inlet control to high. Taking care, open the
door slowly, rake over the coals and load the fuel as recommended. After reloading, close the
door securely and leave the air inlet fully open on high until the fuel load is well alight. Then
the inlet control can be adjusted to your desired heat output.
Do not throw wood into the firebox
This is an unsafe practice and may dislodge the baffle plate in the heater. It may also cause
sparking or dislodge burning wood, which could ignite any combustible materials in the area
surrounding the heater (eg. Carpet).
Do not slam the door closed
Wood may be protruding from the firebox and cause the glass to break. It will also diminish
the longevity of the door seal.
Preparing for a low (overnight) burn
For an extended low burn, following the reloading procedure outlined previously, ensuring a
maximum fuel load is placed into the heater. Remember, the greater the fuel load, the longer
the burn. After reloading, close the door and leave the air inlet fully open (high) until the load
is alight. The air inlet should then be turned down to a *lower setting.
*The optimum low setting may vary for different reasons, experiment to find the best result!
Self cleaning through high firing
It is perfectly normal for the glass door to experience some blackening after extended periods
of low burning. High firing helps burn the door glass clean and minimise soot, carbon and
creosote formation on the baffle plate and flue as well. High firing can be done daily during the
heating season and morning is usually the best time.
Just start or rebuild the fire with the firebox at least 2/3 full, set the air inlet control to high and
let the heater operate in this manner for at least 90 minutes.
Note: Ensure that the heater fan is switched to boost during this procedure, failure to do so
may result in excessive deflection of the heater top panel, or damage to the fan / wiring.
Paint curing
To prevent discolouration of the high temperature paint, do not burn a large fire until the paint
on the heater has cured, i.e., do not operate with the air inlet control positioned any higher
than mid-point for approximately the first 12 hours of burn time. The curing process may
produce a light smoke and odour, which is normal. Should this occur, ventilate the room by
opening a window.
Replacement parts
Consult your HeatCharm Dealer regarding any of the normally replaceable components of
the heater i.e. handles, baffle plate, cast iron liners, door glass, fans, door seal and bricks.

Revised: 09/05/18 Printed: 16/05/20187
Maintenance
Paint surfaces
After the curing process has taken place, little maintenance is required other than dusting off
with a cotton cloth. Most marks can be buffed out with a cotton cloth without the need for
retouching. NOTE: Do not use abrasive cleaners or harsh solvents (such as methylated
spirits). Should you experience scuffing or scratching, or discolouration due to incomplete
curing, the high temperature paint can be touched up and matching spray cans may be
purchased from your HeatCharm dealer. To retouch scratches that are down to bare
metal, gently sand the surrounding area, with 400 wet and dry sandpaper and respray.
Remember, if you retouch your HeatCharm , the surface will require curing and may smoke
slightly during this process. This is normal.
CAUTION:
DO NOT ATTEMPT TO RESPRAY THE
HEATER WHILST IT IS IN OPERATION
Door glass
It is usual for creosote and/or smoke deposits to form on the door glass, particularly after an
extended period of low burn. Creosote deposits are combustible and can be burnt off through
high firing. If any deposits remain, they can be cleaned using any non-abrasive household
cleaner. Some experienced users also recommend household vinegar or wet newspaper
dipped in the fire ash being most effective. If you experience heavy tar like deposits, then
inspect your fuel and review your operating methods. Wet or green wood will cause heavy
creosote deposits on the glass as well as the flue system and will severely restrict your
heaters performance.
WARNING:
DO NOT OPERATE THE HEATER IF
THE DOOR GLASS IS CRACKED.
Door glass seal
Before lighting the first fire of the heating season, test this seal by opening the firebox door
and placing a hand either side of the door glass. Your hands should be positioned together
with the glass resting between both palms. Gently try to move the glass around within the
doorframe, taking care not to use force. If you can move the glass, consult your
HeatCharm dealer, as the sealing tape may need replacing.

Revised: 09/05/18 Printed: 16/05/20188
Fan
At the end of the heater season you should clean and vacuum the fan and fan tray. Dust and
hair can accumulate, especially if you have a pet.
Console Model
Turn the mains power off and disconnect the heaters lead from the wall socket.
To access the fan on Console model, open the Firebox door and locate the two Philips head
screws on the left and right sides of the lower fan tray. Remove these screws and put them
aside in a safe place. Pull the tray outwards towards yourself. This allows easy access to the
fan and the fan tray. Thoroughly clean the fan and surrounding components to remove all
debris, whilst being careful not to apply undo force on hardware or cabling. A vacuum cleaner
with a soft brush fitting is best for this job. Once clean, push tray back into place and refit the
two screws. Close heater door and plug the mains cable back into the mains wall socket. Your
heater should now be good to go for another season.
Insert Models
Maintenance of the insert models requires a qualified service agent. It involves removal of the
door, fascia surround and disconnecting mains electrical cabling to get access to the fan. This
involves a High risk of electrical shock and this work MUST NOT be conducted by
unauthorised or qualified personal.

Revised: 09/05/18 Printed: 16/05/20189
Baffle plate removal
The baffle plate is held in place with four locating tabs – 2 either side, front and rear of the
firebox.
WARNING: ALLOW
THE HEATER TO COOL IF HOT BEFORE ATTEMPTING BAFFLE
PLATE REMOVAL.
Cast Iron Baffles
1. Remove secondary air tube where
fitted.
2. Lift one side of the baffle upwards;
lower other side towards the base
clearing the support tabs and pull
forward.
3. Reverse procedure to replace baffle.
NOTE: “RIBS” on the baffle plate to face
downwards.
Steel Baffles – Port Phillip Models
1. Lift the front of the baffle up and pull
forward until the baffle clears the
locating supports. – Remove baffle.
2. When replacing, the folded edge must
be closest to the door and facing
upwards.
3. The baffle is to be pushed hard up
against the rear wall of the firebox.
The baffle plate should be removed and inspected annually and flaky deposits shaken or
brushed off. The most convenient time to maintain the baffle is when the flue is being cleaned.
Flue system
Under normal conditions, using dry hardwood and employing correct operating procedures,
annual flue maintenance should take place prior to the heating season. If your heaters
performance deteriorates, or if it smokes excessively after a trouble free period of operation,
the cause may be creosote. The creosote may have built up to a level where the gases are
restricted from exiting the flue pipe because it is partially blocked.
CAUTION:
THE FLUE PIPE MUST BE KEPT CLEAN AND IN GOOD CONDITION. ALL
SOLID FUEL BURNING APPLIANCES NEED TO BE CLEANED FREQUENTLY BECAUSE
SOOT, CREOSOTE AND ASH MAY ACCUMULATE. IN THE EVENT OF A SOOT OR
CREOSOTE FIRE IN THE FLUE, IMMEDIATELY CLOSE THE AIR INLET CONTROL TO
STARVE THE FIRE OF OXYGEN. IT IS RECOMMENDED THAT YOU CALL THE FIRE
BRIGADE FOR FUTHER ASSISTANCE AND ADVICE. WHEN THE FIRE IS OUT, HAVE
THE FLUE INSPECTED BY A QUALIFIED INSTALLER TO ENSURE THERE HAS NOT
BEEN ANY DAMAGE TO THE FLUE SYSTEM.
For cleaning the flue, you may purchase a flue brush from your HeatCharm dealer, or you
can engage the services of a chimney sweep.

Revised: 09/05/18 Printed: 16/05/2018
10
TABLE 1: FIREWOOD SPECIES AND THEIR PROPERTIES
Firewood
Species
Forest Type
Heat
Avail.
Per Unit
Volume
(%)
Density
(Dry Air)
Ib/ft3/
Kg/m3
Splitting
Ignitability
Coals
Sparks
Avail.
Mallee Roots Mallee 100 N.A Difficult Poor Excellent Few Good
Belah, Buloke Mallee
Box-Ironbark
100 70 /
1121
Good Poor Excellent Few Limited
Grey
Box
Box-Ironbark 100 70 /
1121
Difficult Poor Excellent Few Good
Black
Box
Box-Ironbark 97 69 /
1105
Difficult Poor Excellent Few Limited
Red
Ironbark
Box-Ironbark 97 69 /
1105
Difficult Poor Excellent Few Good
Yellow
Box
Box-Ironbark 91 65 /
1041
Difficult Poor Excellent Few Good
Red
Box
Box-Ironbark 91 67 /
1073
Difficult Poor Excellent Few Good
Yellow
Gum
Box-Ironbark 90 60 /
993
Difficult Poor Excellent Few Good
River
Red Gum
River
Red Gum
80 56 /
897
Difficult Poor Excellent Moderate Good
Blue
Gum
Foothill 80 61 /
977
Fair Fair Good Few Good
Red
Stringy Bark
Foothill 72 54 /
865
Good Good Good Few Good
Messmate Foothill 68 45 /
721
Good Good Good Few Good
Mountain
Ash
Mountain 53 42 /
673
Excellent Excellent Fair Moderate Good
White Cypress
Pine
Box-Ironbark 60 42 /
673
Good Excellent Poor Many Limited
Radiata
Pine
Foothill
Plantations
45 32 /
512
Fair Excellent Poor Many Good
KNOW YOUR WOOD
A piece of dry wood produces an incredible amount of heat when burnt correctly. A piece of dry wood, however is also
like a sponge and can absorb up to 70% of its weight in water if exposed to the elements.
The fact that all wood heaters rely on dry fuel to perform at their best, cannot be over-emphasized as it is critical to your
heater’s performance. The relevant moisture content (wetness) of wood is indicated in the following table.
Moisture Content
Fuel Suitability
Below 10% Very dry. Wood burns but less efficiently as some moisture is needed for
ideal combustion.
10% - 18% Ideal. Wood burns efficiently and economically
18% - 25% Wood will burn, but less efficiently
Above 25 % Wood too wet to burn efficiently
It is extremely difficult to light, let alone maintain, a fire using wet or green wood. A firebox filled with 20kg, wet or green
wood could contain up to 10 litres of water. As a result, the heater would naturally perform very poorly as most of the heat
generated would be directed to vaporizing the water. Be aware that if you purchase wood with 50% moisture content, the
50% of the money you paid for the wood, in fact, purchased water.
Ideally, firewood should be organised in the spring and under cover by mid-autumn. If you obtain next year’s wood in
spring, it should be open air dried over summer for a minimum of six months. The wood should then be stacked under
cover in such a way that air can flow between the pieces. A plastic sheet or tarpaulin is not sufficient as condensation
may account for a high moisture content in the wood.
It is important to select firewood that will build a good base or bed of coals. It is actually the coals and not the flames,
which form the hottest part of the fire and provide the heat source for your heater.
Dry hardwood has over twice the density of pine, so double the volume of pine is required to provide the same amount of
heat. Firewood that has had the bark removed produces less ash. The table above provides a good indication of the
properties of various common type of firewood.

Revised: 09/05/18 Printed: 16/05/2018
11
How to Make a Warranty Claim
Coonara, Heatcharm, Arrow and Settler Heaters.
The full Warranty Statement for your heater is contained in the Installation and Operating Instructions booklet
that was provided with the product.
1. Check the details of the warranty statement
2. Determine if you think the problem is covered by warranty
3. Ensure that you have proof of purchase
4. Contact the retailer that sold you the heater
5. Advise them of the specific problem
6. Provide the details that your retailer requests to complete a Warranty Claim Form. This must include the
heater model, serial number and installation compliance certificate, if applicable in your State.
7. Your retailer will forward your claim to Shamic Sheetmetal (Aust) Pty Ltd, the manufacturer of the
above heater brands
8. Shamic will contact you to acknowledge that they have received the claim, if the claim has been
accepted and the next steps involved in fixing the problem
9. Parts and/or service is provided
10. Contact your retailer if the problem has not been fixed.

Revised: 09/05/18 Printed: 16/05/2018
12
HEATCHARM WOODHEATERS WARRANTY – CONSOLE & INBUILT MODELS
DESIGNATION OF WARRANTOR. This warranty is extended by Shamic Sheetmetal (Aust) Pty. Ltd with respect to Heatcharm Wooheaters
PRODUCT. This Heatcharm heater is comprised of the heater proper (including components and firebox), fan assembly, speed control switch, electrical
components, firebricks, seals and moving parts. Except where specifically excluded from coverage hereunder, this warranty covers all components
designed.
See exclusions and qualifications below for further information on product coverage.
WARRANTY:
1) Shamic Sheetmetal (Aust) Pty. Ltd, warrants the firebox to be free of defects in materials and workmanship of a period of ten (10) years from
the date of purchase.
2) Shamic Sheetmetal (Aust.) Pty.Ltd., warrants that all other components of the unit to be free of defects in material and workmanship for a
period of one (1) year from date of purchase, excluding door glass.
3) If this Heatcharm heater is found to be defective in material or workmanship Shamic will repair or replace such defects in the Heatcharm
heater at Shamic’s option in accordance with Heatcharm’s warranty policy during the period on this warranty. If the defect is found not to meet
the Consumer Guarantee requirements and constitutes a major failure, the purchaser may be able to choose to repair or replace the defective
heater or part or obtain a refund.
4) Exclusions and qualifications. This warranty is subject to the following exclusions and qualifications.
a) This warranty extends only to the original consumer purchaser, who has purchased the heater from an authorised Heatcharm
dealer.
b) This warranty does not apply to, and Heatcharm assumes no responsibility for any damages that result due to, installation or
operation of the heater not in accordance with both the installation and operation instructions furnished with the unit.
c) This warranty does not cover any damage caused by water from any source.
d) This warranty does not apply to any heater which has been modified or damaged in shipping or by improper handling, improper
operation, abuse, misuse, accident or unworkmanlike repairs.
e) Shamic Sheetmetal (Aust.) Pty.Ltd. does not warrant the structural performance of the heater when fuel products with abnormal
burning characteristics, including but not limited to synthetic logs, coal , wood treated with flammable liquid, logs made from
pressed wood, driftwood or any materials containing salt or corrosives, rubbish or garbage are used. Flammable liquid fuels are
explosive and should never be used in this product.
f) Shamic Sheetmetal (Aust.) Pty.Ltd. Expressly excludes any liability hereunder for defects or damage caused by the installation or of
any components not expressly authorised and approved by Shamic. Shamic further assumes no liability for defects or damage
caused by any modification not expressly authorised and approved by Shamic. Unauthorised components or modifications could
create a fire hazard by altering the safety design of the heater.
g) Building Codes. Since building code requirements vary, users should determine in advance whether there are any building code
restrictions on the installation or use of the heater. Shamic makes no representation of warranty regarding building code
compliance and shall not be responsible for compliance therewith.
h) Shamic will only accept claims under this warranty in strict accordance with the conditions set out below.
5) Shamic Sheetmetal (Aust.) Pty.Ltd. shall not be liable for any breakages of glass components, transit damage or, where it can be shown that
the consumer guarantee obligations as the manufacturer have been met, for any claim by any person for incidental or consequential damages
caused by defects in the Heatcharm heaters. Whether such damage occurs or is discovered before or after replacement or repair, and
whether or not such damage is caused by Heatcharm negligence. Normal wear and tear items such as routine surface maintenance, door
ropes, seals and door glass are also excluded from this warranty.
6) Shamic goods come with guarantees that cannot be excluded under Australian Consumer Law. The purchaser is entitled to a replacement or
a refund for a major failure and compensation for any reasonably foreseeable loss or damage. The purchaser is also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
7) This warranty applies only to units purchased from an authorised dealer and the duration of this implied warranty, including merchantability,
applicable to this Heatcharm heater is limited to the duration of the foregoing warranty.
8) Before Shamic Sheetmetal (Aust.) Pty.Ltd. will recognise or accept a claim under this warranty, you must provide proof of purchase. On
purchase of the heater, despatch your warranty card to Shamic Sheetmetal (Aust.) Pty.Ltd.
9) Your authorised dealer must be notified of any defect in the heater, for investigation of the claim. Your authorised dealer will be able to explain
the process of making a warranty claim and any costs associated with returning goods. In the event where a remedy is necessary and the
claims under warranty are accepted, the purchaser may be required to return the goods to the authorised dealer for repair, replacement or
refund.
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
DETACH AND RETURN BY MAIL OR EMAIL
NAME __________________________________________________________________________________________
ADDRESS _______________________________________________________________________________________________________________
CITY / STATE / POSTCODE _________________________________________________________________________________________________
PURCHASED AT (Dealer name & address) ____________________________________________________________________________________
DATE PURCHASED ________________________ MODEL ___________________________________ SERIAL NO _______________________
WHERE DID YOU HEAR ABOUT HEATCHARM WOODHEATERS? RADIO, TELEVISION, NEWSPAPER, DEALER, WEBSITE, OTHER - Please
provide details.
_________________________________________________________________________________________________________________________
SHAMIC SHEETMETAL
SHAMIC SHEETMETALSHAMIC SHEETMETAL
SHAMIC SHEETMETAL (AUST) P
(AUST) P(AUST) P
(AUST) P/L
/L/L
/L
PO BOX 8 KILSYTH, VIC. 3136
Ph: 03 9737 5300 Fax: [phone]
Email: [email protected]m.au