Siemens SN23HW24TE Specification sheet

Dishwasher
SN23HW24TE
en Information for Use
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Table of contents
1 Safety............................................4
1.1 General information....................4
1.2 Intended use...............................4
1.3 Restriction on user group...........4
1.4 Safe installation ..........................4
1.5 Safe use .....................................6
1.6 Damaged appliance...................7
1.7 Risk to children ..........................8
2 Preventing material damage .....10
2.1 Safe installation ........................10
2.2 Safe use ...................................10
3 Environmental protection and
saving energy.............................11
3.1 Disposing of packaging ...........11
3.2 Saving energy...........................11
4 Installation and connection.......11
4.1 Scope of supply .......................11
4.2 Installing and connecting the
appliance..................................11
4.3 Drainage connection ................12
4.4 Drinking water connection .......12
4.5 Electrical connection ................12
5 Familiarising yourself with
your appliance............................13
5.1 Appliance .................................13
5.2 Controls ....................................15
6 Programmes ...............................17
6.1 Information for test institutes ....18
6.2 Favourite ..............................18
7 Additional functions ..................20
8 Features......................................20
8.1 Top basket................................21
8.2 Etagere .....................................21
8.3 Bottom basket ..........................22
8.4 Folding prongs .........................22
8.5 Cutlery basket ..........................23
9 Before using for the first time ...23
9.1 Performing the initial config-
uration ......................................23
10 Water softening system...........23
10.1 Overview of water hardness
settings ...................................23
10.2 Setting the water softening
system ....................................24
10.3 Special salt.............................24
10.4 Switching off the water
softening system ....................25
10.5 Regeneration of the water
softening system ....................25
11 Rinse aid system......................26
11.1 Rinse aid ................................26
11.2 Setting the amount of rinse
aid...........................................26
11.3 Switching the rinse aid sys-
tem off ....................................27
12 Detergent ..................................27
12.1 Suitable detergents ................27
12.2 Unsuitable detergents ............28
12.3 Information on detergents ......28
12.4 Adding detergent ...................28
13 Tableware .................................29
13.1 Damage to glass and table-
ware........................................30
13.2 Arrange tableware ..................30
13.3 Removing tableware...............31

en
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14 Basic operation ........................31
14.1 Switching on the appliance ....31
14.2 Setting a programme .............32
14.3 Setting additional functions ....32
14.4 Setting timer programming ....32
14.5 Starting the programme .........32
14.6 Activating button lock.............32
14.7 Deactivate button lock............33
14.8 Interrupting programme .........33
14.9 Terminate programme............33
14.10 Switching off appliance ........33
15 Basic settings...........................34
15.1 Overview of the basic set-
tings........................................34
15.2 Changing basic settings.........35
16 HomeConnect .........................36
16.1 HomeConnect quick start .....36
16.2 Remote Start .......................37
16.3 Data protection.......................37
17 Cleaning and servicing............37
17.1 Cleaning the tub .....................37
17.2 Cleaning products ..................38
17.3 Tips on appliance care...........38
17.4 Machine Care ....................38
17.5 Filter system ...........................39
17.6 Cleaning spray arms ..............40
18 Troubleshooting.......................42
18.1 Clean wastewater pump.........48
19 Transportation, storage and
disposal ....................................48
19.1 Removing the appliance ........48
19.2 Protect appliance from frost...49
19.3 Transporting the appliance ....49
19.4 Disposing of old appliance ....49
20 Customer Service.....................49
20.1 Product number (E-Nr.),
production number (FD)
and consecutive numbering
(Z-Nr.) .....................................50
20.2 AQUA-STOP guarantee ..........50
21 Technical specifications..........51
21.1 Information regarding Free
and Open Source Software....51
22 Declaration of Conformity .......52

en Safety
4
1 Safety
Observe the following safety instructions.
1.1 General information
¡Read this instruction manual carefully.
¡Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡Do not connect the appliance if it has been damaged in transit.
1.2 Intended use
Only use this appliance:
¡For cleaning household tableware.
¡In private households and in enclosed spaces in a domestic en-
vironment.
¡Up to an altitude of 4000 m above sea level.
1.3 Restriction on user group
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Do not let children play with the appliance.
Cleaning and user maintenance must not be performed by chil-
dren unless they are being supervised.
Keep children under the age of 8 years away from the appliance
and power cable.
1.4 Safe installation
WARNING‒Risk of injury!
Improper installation may cause injury.
▶When installing and connecting the appliance, follow the instruc-
tions in the manual and installation instructions.

Safety en
5
WARNING‒Risk of electric shock!
Incorrect installation is dangerous.
▶Connect and operate the appliance only in accordance with the
specifications on the rating plate.
▶Always use the supplied power cable for the new appliance.
▶Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing.
▶The protective conductor system of the domestic electrical in-
stallation must be properly installed.
▶Never equip the appliance with an external switching device,
e.g. a timer or remote control.
▶When the appliance is installed, the mains plug of the power
cord must be freely accessible. If free access is not possible, an
all-pole isolating switch must be installed in the permanent elec-
trical installation according to the installation regulations.
▶When installing the appliance, check that the power cable is not
trapped or damaged.
Cutting through the supply hose or immersing the Aqua-Stop
valve in water is dangerous.
▶Never immerse the plastic housing in water. The plastic housing
on the supply hose contains an electric valve.
▶Never cut through the supply hose. The supply hose contains
electric power cables.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved
adapters.
▶Do not use extension cables or multiple socket strips.
▶Only use adapters and power cords approved by the manufac-
turer.
▶If the power cord is too short and a longer one is not available,
please contact an electrician to have the domestic installation
adapted.

en Safety
6
Contact between the appliance and installation lines may lead to a
defect in these lines, e.g. gas pipes and power lines. Gas from a
corroded gas pipe can ignite. A damaged power line can cause a
short circuit.
▶Check that there is a distance of at least 5cm between the ap-
pliance and installation lines.
WARNING‒Risk of burns!
If the appliance is not installed properly, this may result in burns.
▶With free-standing appliances, ensure that they are installed with
the back panel against a wall.
1.5 Safe use
WARNING‒Risk of serious harm to health!
Failure to comply with safety instructions and directions for use on
packagings of detergent and rinse aid products may cause seri-
ous harm to health.
▶Follow the safety instructions and directions for use on the
packagings of detergent and rinse aid products.
WARNING‒Risk of explosion!
Adding solvents to the interior of the appliance may cause explo-
sions.
▶Never add solvents to the interior of the appliance.
Highly caustic alkaline or highly acidic cleaning agents in conjunc-
tion with aluminium parts in the interior of the appliance may
cause explosions.
▶Never use highly caustic alkaline or highly acidic cleaning
agents, in particular commercial or industrial products, in con-
junction with aluminium parts (e.g. grease filters of extractor
hoods or aluminium pans), e.g. for the Machine Care pro-
gramme.
WARNING‒Risk of injury!
Leaving the appliance door open may result in injury.
▶Only open the appliance door to load or unload tableware in or-
der to prevent accidents, e.g. through tripping.

Safety en
7
▶Do not sit or stand on the appliance door when open.
Knives and utensils with sharp points can cause injuries.
▶Arrange knives and utensils with sharp points in the cutlery bas-
ket with the points downwards, on the knife shelf or in the cut-
lery drawer.
WARNING‒Risk of scalding!
If you open the appliance door while the programme is running,
hot water may splash out of the appliance.
▶Open the appliance door carefully if the programme is still run-
ning.
WARNING‒Risk of tipping!
Overfilling the Baskets may cause the appliance to tip up.
▶Never overfill the Baskets with free-standing appliances.
WARNING‒Risk of electric shock!
An ingress of moisture can cause an electric shock.
▶Only use the appliance in enclosed spaces.
▶Never expose the appliance to intense heat or humidity.
▶Do not use steam- or high-pressure cleaners to clean the appli-
ance.
If the insulation of the power cord is damaged, this is dangerous.
▶Never let the power cord come into contact with hot appliance
parts or heat sources.
▶Never let the power cord come into contact with sharp points or
edges.
▶Never kink, crush or modify the power cord.
1.6 Damaged appliance
WARNING‒Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous.
▶Never operate a damaged appliance.
▶Never operate an appliance with a cracked or fractured surface.
▶Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains.

en Safety
8
▶If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box and
turn off the water tap.
▶Call customer services. →Page49
Incorrect repairs are dangerous.
▶Repairs to the appliance should only be carried out by trained
specialist staff.
▶Only use genuine spare parts when repairing the appliance.
▶If the power cord of this appliance is damaged, it must be re-
placed with a special connection cable, which is available from
the manufacturer or his Customer Service.
1.7 Risk to children
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶Keep packaging material away from children.
▶Do not let children play with packaging material.
Children may breathe in or swallow small parts, causing them to
suffocate.
▶Keep small parts away from children.
▶Do not let children play with small parts.
Children may become trapped in the appliance and suffocate.
▶Use the childproof lock if fitted.
▶Never let children play with or operate the appliance.
WARNING‒Risk of harm to health!
Children can lock themselves in the appliance, thereby putting
their lives at risk.
▶With redundant appliances, unplug the power cord. Then cut
through the cord and damage the lock on the appliance door
beyond repair so that the appliance door will no longer close.

Safety en
9
WARNING‒Risk of crushing!
With higher-level appliances, children can become crushed
between the appliance door and cabinet doors underneath.
▶Keep an eye on children when opening and closing the appli-
ance door.
WARNING‒Risk of chemical burns!
Rinse aid and detergent may cause chemical burns to the mouth,
throat and eyes.
▶Keep children away from detergent and rinse aid products.
▶Keep children away from the appliance when open. The water in
the interior of the dishwasher is not drinking water. It may con-
tain residues of detergents and rinse aid.
WARNING‒Risk of injury!
Children may get their fingers caught in the slots of the tablet col-
lecting tray and injure themselves.
▶Keep children away from the appliance when open.

en Preventing
10
Preventing
2 Preventing material
damage
Preventing
2.1 Safe installation
ATTENTION!
Improper installation of the appliance
may cause damage.
▶If the dishwasher is installed above
or below other domestic appli-
ances, follow the information on in-
stallation in combination with a
dishwasher in the installation in-
structions for the individual appli-
ances.
▶If there is no information or if the
installation instructions do not in-
clude the relevant information, con-
tact the manufacturer of these ap-
pliances to check that the dish-
washer can be installed above or
below these appliances.
▶If no information is available from
the manufacturer, the dishwasher
should not be installed above or
below such appliances.
▶To ensure the safe operation of all
domestic appliances, continue fol-
lowing the installation instructions
for the dishwasher.
▶Do not install the dishwasher un-
der a hob.
▶Do not install the dishwasher near
heat sources, e.g. radiators, heat
storage tanks, ovens or other ap-
pliances that generate heat.
Contact between the appliance and
water pipes may lead to corrosion of
these pipes, possibly causing them
to leak.
▶Check that there is a distance of at
least 5cm between the appliance
and the water pipe. The pipes sup-
plied for the drinking water and
waste water connections are not
affected here.
Modified or damaged water hoses
may result in material damage and
damage to the appliance.
▶Never kink, crush, modify or cut
through water hoses.
▶Only use the water hoses supplied
with the appliance or genuine
spare hoses.
▶Never re-use water hoses that
have been used before.
If the water pressure is too high or
too low, the appliance may not be
able to operate properly.
▶Make sure that the water pressure
in the water supply system is min.
50kPa (0.5bar) and max.
1000kPa (10bar).
▶If the water pressure exceeds the
maximum value specified, a pres-
sure-reducing valve must be in-
stalled between the drinking water
connection and the hose set of the
appliance.
2.2 Safe use
ATTENTION!
Escaping water vapour can damage
fitted units.
▶When the programme ends, leave
the appliance to cool down for a
while before opening the door.
Special salt for dishwashers can
damage the tub due to corrosion.
▶To make sure that any special salt
that escapes is washed out of the
tub, add the special salt to the dis-
penser for special salt immediately
before the programme starts.
Detergent may damage the water
softening system.
▶Only fill the dispenser of the water
softening system with special dish-
washer salt.
Unsuitable cleaning agents may dam-
age the appliance.
▶Do not use a steam cleaner.

Environmental protection and saving energy en
11
▶So as not to scratch the finish on
the appliance, do not use sponges
with a rough surface or abrasive
cleaning agents.
▶To prevent corrosion, do not use
sponge cloths on dishwashers with
a stainless steel front or rinse such
cloths thoroughly several times be-
fore using them for the first time.
3 Environmental protec-
tion and saving energy
3.1 Disposing of packaging
The packaging materials are environ-
mentally compatible and can be re-
cycled.
▶Sort the individual components by
type and dispose of them separ-
ately.
3.2 Saving energy
If you follow these instructions, your
appliance will use less electricity and
less water.
Use the Eco50° programme.
aThe Eco50° programme is en-
ergy-efficient and environmentally
friendly.
→"Programmes", Page17
If you do not have much tableware to
wash, use the additional Half Load
function.1
aThe programme will adjust to a
lower load and consumption will
be reduced.
→"Additional functions", Page20
4 Installation and con-
nection
To ensure proper operation, connect
the appliance to the power and water
supply correctly. Observe the spe-
cified criteria and the installation in-
structions.
4.1 Scope of supply
After unpacking all parts, check for
any damage in transit and complete-
ness of the delivery.
If you have any complaints, contact
the dealer who sold you the appli-
ance or our Customer Service.
Note:The appliance has been tested
at the factory to check it is in working
order. It is possible that water has left
marks on the appliance. These
marks will disappear after the first
wash cycle.
The delivery consists of the following:
¡Dishwasher
¡Operating instructions
¡Installation Instructions
¡Further information documents
¡Installation material
¡Mains cable
¡Quick reference guide
4.2 Installing and connecting
the appliance
You can position your built-under or
integrable appliance in a fitted kit-
chen between wooden and plastic
walls. If you subsequently install your
dishwasher as a free-standing appli-
ance, you must stop it from tipping
over, e.g. by screwing it to the wall or
1Depending on the appliance specifications

en Installation and connection
12
installing it under a continuous work-
top that is securely connected to ad-
jacent cabinets.
1. Follow the safety instructions.
→Page4
2. Follow the instructions for electrical
connection.
3. Check the Scope of supply and
the condition of the appliance.
4. Consult the installation instructions
for the installation dimensions re-
quired.
5. Make the appliance level using the
height-adjustable feet.
Make sure that the appliance is
standing on the floor securely.
6. Install the drainage connection.
→Page12
7. Install the drinking water connec-
tion. →Page12
8. Connect the appliance to the
power supply.
4.3 Drainage connection
Connect your appliance to drainage
connection so dirty water is dis-
charged via the wash cycle.
Installing the drainage connection
1. Consult the installation instructions
supplied for the steps required
here.
2. Connect the wastewater hose to
the outlet connection of the siphon
using the enclosed parts.
3. When doing so, check that the
wastewater hose is not kinked,
crushed or twisted.
4. Also check that there is no cover
in the drainage system preventing
the wastewater from being dis-
charged.
4.4 Drinking water connec-
tion
Connect your appliance to a drinking
water connection.
Installing the drinking water
connection
Note
¡If you are replacing the appliance,
you must use a new water supply
hose.
1. Consult the installation instructions
supplied for the steps required
here.
2. Connect the appliance to the drink-
ing water connection using the en-
closed parts.
Observe the Technical data.
3. When doing so, check that the
drinking water connection is not
kinked, crushed or twisted.
4.5 Electrical connection
Connecting the appliance to the
electricity supply
Notes
¡Follow the Safety instructions
→Page4.
¡Please note that the water safety
system is only functional if there is
a power supply.
1. Insert the non-heating appliance
plug of the power cable into the
appliance.
2. Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection data of the appli-
ance can be found on the rating
plate.
3. Check the mains plug is inserted
properly.

Familiarising yourself with your appliance en
13
5 Familiarising yourself with your appliance
5.1 Appliance
You can find an overview of the parts of your appliance here.
1
2
3
4
5
6
7 8
9
10
11
12
1
Rating plate Rating plate with E number and FD num-
ber →Page50.
The data you need for Customer Service
→Page49.
1Depending on the appliance specifications

en Familiarising yourself with your appliance
14
2
Detergent dispenser Detergent is added to the detergent dis-
penser.
3
Bottom basket Bottom basket →Page22
4
Dispenser for special salt Add special salt to the dispenser for spe-
cial salt.
→"Water softening system", Page23
5
Lower spray arm The lower spray arm washes the table-
ware in the bottom basket.
If the tableware has not been washed
properly, clean the spray arms.
→"Cleaning spray arms", Page40
6
Tablet collecting tray During the wash cycle tablets automatic-
ally fall out of the detergent dispenser into
the tablet collecting tray where they can
fully dissolve.
7
Top basket Top basket →Page21
8
Cutlery shelf1Cutlery shelf →Page21
9
Upper spray arm The upper spray arm washes the table-
ware in the top basket.
If the tableware has not been washed
properly, clean the spray arms.
→"Cleaning spray arms", Page40
10
Filter system Filter system →Page39
11
Cutlery basket Cutlery basket →Page23
12
Dispenser for rinse aid Add rinse aid to the dispenser for rinse
aid.
→"Rinse aid system", Page26
1Depending on the appliance specifications

Familiarising yourself with your appliance en
15
5.2 Controls
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
With some buttons you can perform different functions.
1 2 3 4 5 6 7 8
910111213
1
ON/OFF button and reset
button
Switching on the appliance
→Page31
Switching off the appliance
→Page33
Terminating the programme
→Page33
2
Programme buttons Programmes →Page17
3
Display The display shows information about
the remaining running time or the ba-
sic settings. You can change the ba-
sic settings via the display and the
setting buttons.
→"Changing basic settings",
Page35
4
WLAN display Home Connect →Page36
5
Water supply display Display for water supply
6
Special salt refill indicator Water softening system
→"Adding special salt", Page24
1Depending on the appliance specifications

en Familiarising yourself with your appliance
16
7
Programme buttons and addi-
tional functions
Programmes
→"Programmes", Page17
Additional functions
→"Additional functions", Page20
8
Start button Starting the programme →Page32
9
button If you press for approx. 3
seconds, you can open the basic set-
tings.
→"Changing basic settings",
Page35
10
Remote Start →"Remote Start ", Page37
11
Timer programming Setting timer programming
→Page32
12
Rinse aid refill indicator Rinse aid system
→"Adding rinse aid", Page26
13
Door handle1Open the appliance door.
1Depending on the appliance specifications

Programmes en
17
6 Programmes
You can find an overview of the pro-
grammes that can be selected here.
Different programmes, which can be
found on the control panel of your
appliance, are available depending
on the appliance configuration.
The running time may vary depend-
ing on the programme selected. The
running time depends on the water
temperature, the quantity of table-
ware, the level of soiling and the Ad-
ditional function →Page20 selec-
ted. The running time will change if
the rinse aid system is switched off
or rinse aid needs to be added.
The consumption values can be
found in the quick reference guide.
The consumption values relate to
normal conditions and a water hard-
ness of 16 - 20°E. Different influen-
cing factors such as water temperat-
ure or pipe pressure may result in
deviations.
Programme Use Programme se-
quence
Intensive 70°
Tableware:
¡Pots and pans, non-fragile
tableware and cutlery
Level of soiling:
¡Stubborn, burned or dried-on
food remnants containing
starch and protein
Intensive:
¡Pre-Rinse
¡Cleaning 70°C
¡Intermediate rinse
¡Final rinse 69°C
¡Dry
Auto 45-65°
Tableware:
¡Mixed tableware and cutlery
Level of soiling:
¡Common household food rem-
nants lightly dried on
Sensor-controlled:
¡Optimised by
sensors depending
on the soiling of the
washing water.
Eco 50°
Tableware:
¡Mixed tableware and cutlery
Level of soiling:
¡Common household food rem-
nants lightly dried on
Most economical pro-
gramme:
¡Pre-Rinse
¡Cleaning 50°C
¡Intermediate rinse
¡Final rinse 61°C
¡Drying
Speed 65°
Tableware:
¡Mixed tableware and cutlery
Level of soiling:
¡Common household food rem-
nants lightly dried on
Time-optimised:
¡Cleaning 65°C
¡Intermediate rinse
¡Final rinse 69°C
¡Dry

en Programmes
18
Programme Use Programme se-
quence
Speed 45°
Tableware:
¡Delicate tableware, cutlery, tem-
perature-sensitive plastics and
glasses
Level of soiling:
¡Lightly adhering fresh food rem-
nants
Time-optimised:
¡Cleaning 45°C
¡Intermediate rinse
¡Final rinse 55°C
Machine Care
Use only if appliance is unloaded. Machine Care 70°C
Favourite
-
→"Favourite ", Page18
-
Note:The relatively long running time
in the Eco50° programme is due to
longer soaking and drying times. This
results in optimal consumption val-
ues.
6.1 Information for test insti-
tutes
Test institutes are provided with in-
formation for comparability tests, e.g.
according to EN60436.
These are the conditions for conduct-
ing the tests, however they are not
the results or consumption values.
Request by e-mail to:
[email protected]
The product number (E-Nr.) and the
production number (FD) are required
here. They can be found on the rat-
ing plate on the appliance door.
6.2 Favourite
You can save a combination of a pro-
gramme and an additional function to
the button.
Save the programme via the
HomeConnect app or on the appli-
ance.
The pre-rinse program is saved to
this button at the factory. Pre-rinse is
suitable for all types of tableware.
The tableware undergoes intermedi-
ate cleaning via cold rinsing.
When programmes have been down-
loaded and on delivery of the appli-
ance, the name of the programme
will be displayed in the app. The dis-
play alternately shows "APP" and the
remaining running time.
Tip:You can use the HomeConnect
app to download additional pro-
grammes and save them to the
button.1
Save Favourite on the
appliance.
1. Press ⁠.
2. Press the right programme button.
3. Press the button for the relevant
additional function.
4. Press for 3 seconds.
aThe selected programme and the
additional function will flash.
a flashes.
aThe programme and the additional
function are saved.
1Depending on the appliance specifications

Programmes en
19
Tip:To reset the programme to the
pre-rinse programme stored at the
factory, use the HomeConnect app1
or reset your appliance to the factory
settings.
1Depending on the appliance specifications

en Additional functions
20
7 Additional functions
You can find an overview of the additional functions that can be selected here.
Different additional functions, which can be found on the control panel of your
appliance, are available depending on the appliance configuration. You can se-
lect certain additional functions depending on the programme.
Symbol Additional func-
tion
Use
Half Load ¡Switch on with small loads.
¡It is recommended adding less detergent to
the detergent dispenser than for a full ma-
chine load.
¡The running time is shortened.
¡Water and energy consumption are re-
duced.
IntensiveZone ¡Switch on with mixed loads containing
tableware with different soiling levels, e.g.
place very soiled pots and pans in the bot-
tom basket and normally soiled tableware
in the top basket.
¡The spray pressure in the bottom basket is
increased and the maximum programme
temperature maintained longer. This will in-
crease the running time and energy con-
sumption.
VarioSpeedPlus ¡The run time is shortened by 15% to 75%
depending on the rinse programme.
¡The additional function can be activated be-
fore the start of the programme and at any
time when the programme is running.
¡Energy and water consumption are in-
creased.
8 Features
You can find an overview of the pos-
sible features of your appliance and
how to use them here.
These features depend on the model
of your appliance.