Sierra Wireless AceView User manual
AceView
User Guide
2120028
Rev 3.0B
Rev 3.0B Feb.08 3
AceView
•Obtaining and
Installing AceView
•Connecting to your
modem
•AceView Interface
Features
•System Tray Icon
•GPS Mapping
(PinPoint Line only) AceViewisasmallutilityforviewingthestatusand
monitoringtheconnectionstateofaSierraWirelessAirlink
modemwithALEOSTM.
ALEOS TM
ALEOS,theembeddedcoretechnologyoftheSierraWireless
AirLinkproductssimplifiesinstallation,operationandmainte‐
nanceofanysolution,andprovidesanalways‐on,always‐
awareintelligentconnectionformission‐criticalapplications.
ALEOSenables:
•PersistentNetworkConnectivity
•Over‐The‐Air(OTA)Upgrades
•WirelessOptimizedTCP/IP
•Real‐TimeNotification
•Real‐TimeGPSReporting
•GPSStoreandForward
•ExtensiveMachineProtocols
•PacketLevelDiagnostics
•DeviceManagement&Control
•ProtocolSpoofing
Figure 0-1: Powered by ALEOS
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4 2120028
Obtaining and Installing
AceView
AceViewisofferedforfree.Youcanobtainthemostrecent
versionofAceViewfromtheSierraWirelesswebsite,http://
www.sierrawireless.com/support/AirLink/AceView.aspx.
Note: AceView requires the
Microsoft .NET Framework and
Microsoft Windows 98, Windows
2000, Windows XP, or later.
Tip: You can obtain the Microsoft .Net Framework, Microsoft Internet
Explorer, and/or the latest ActiveX updates for Internet Explorer from
Microsoft at: http://www.microsoft.com/.
Connecting to your modem
YoucanuseAceViewtoconnecttoyourmodemifitis
connecteddirectlytoyourcomputer’sEthernetport,serial
port,orUSB.
Start > All Programs >AirLink Communications > AceView >
AceView
Figure 0-2: Opening Screen
WhenAceViewfirstopens,itwilltrytoestablishaconnection
withyourmodemusingthelastconnectionsettingsused.If
thisisthefirsttimeyouuseAceView,itwillbelookingfor
yourmodemusingthedefaultlocalIPaddressaddress.
Caution: It is possible to connect to an AirLink modem remotely with
AceView; however since AceView updates frequently, connecting to a
remote modem could result in a high usage charges.
IfyouarenotusingthedefaultIPaddressorifyouneedto
connecttothemodemusingDUN,right‐clickontheAceView
windowtoopenthemenu.
AceView
Rev 3.0B Feb.08 5
Figure 0-3: Menu
Figure 0-4: Connection Settings
Address:Ifyouhaveamodemconnecteddirectlytoyour
computer’sEthernetportoronyourlocalareanetwork(LAN),
youcanusethelocalIPaddressofthemodemtocontactit.
ThedefaultlocalIPaddressis192.168.13.31.
Tip: If you have used AceView to connect to a modem in the past, the
connection you used will be available with the drop down menu for
your convenience. Select the IP address you need.
Password:Enterthepasswordforthemodem.Default
password:12345.
DUN‐AutoStart:Ifyourmodemisconnecteddirectlytoyour
computerwithaserialcable,youcanuseaDial‐Up
Networking(DUN)connectiontoconnecttothemodemusing
PPP.SelecttheDUNconnectionyouhavealreadyinstalledon
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6 2120028
yourcomputerfromthedropdownmenuonceyouselect
AutoStart.Youmayonlyhave1selectionwhichwouldbe
preselectedforyou.
Note: When using the DUN
connection, make sure the IP
Address is set to the local IP
address of the modem.
DUN‐MaintainPersistentConnection:Whenchecked,
AceViewwillcontinuallychecktheDUNconnectiontoensure
itisnotdown.Ifso,AceViewwillattempttoconnectagain.
Tip: If DUN is not installed on your computer for your modem, you
can install it using the Setup Wizard for your modem, also available on
the AirLink web site: http://www.airlink.com.
Onceyouhaveconfiguredtheconnectionsettings,clickOK.
AceViewwillconnecttoyourmodem.
DUN with Windows 98 and Windows NT
ThedirectDUNconnectionfromAceViewisnotavailablein
Windows98orWindowsNT.Youwillneedtoestablisha
Dial‐UpNetworkingconnectionfirstwiththemodemand
thenusethelocalIPaddressasabove.
AceView Interface Features
Someofthedisplayelementswillchangedependingonyour
modemtype.
Figure 0-5: Example of a Raven X HSDPA
Signal Strength (RSSI) Cellular Network Type
Connection Statistics Remote IP Address
AceView
Rev 3.0B Feb.08 7
Figure 0-6: Example of a PinPoint X EV-DO Rev A
•SignalStrength:Thestrengthofthecellularsignalis
indicatedbythenumberofbars.Forone(red)andtwo
(yellow)bars,thesignalisminimal.Threetofourbarsis
inthepreferredsignalrange.Therearedifferentsignal
strengthvaluesthattriggersthenumbersofbars.
Tip: Hover your mouse over the signal bars to display the RSSI
value. RSSI is expressed in reverse notation, as a negative number.
The closer the number is to zero, the better the signal.
Figure 0-7: Signal Strength
Figure 0-8: Signal Strength and bars
•CellularNetworkType:TheNetworktype(example:1x)
willbeindicatedbyoneortwoletters.
GPS Signal (greyed for Raven line modems)
Map (greyed for Raven line modems)
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8 2120028
•ConnectionStatistics:
·BytesSentandRecvd:Thetotalbytessenttoand
receivedfromthecellularnetworkforthecurrent
connection.
·ConnectionDuration:Thedurationoftheconnection
betweenAceViewandthemodem.
Figure 0-9: Statistics
•RemoteIPAddress:TheIPAddressassignedtoyour
modembyyourcellularprovider.
Figure 0-10: IP Address
•GPSSignal(PinPointlinemodemsonly):Thestrengthof
theGPSsignalisindicatedbythenumberofbars.This
iconisgreyedoutontheRavenlinemodems.
Figure 0-11: GPS Signal
Tip: Hover your mouse over the GPS signal bars to display the
number of GPS satellites acquired. Four satellites is considered a
minimum for effective GPS reception.
•GPSCoordinatesMap(PinPointlineonly):Ifyouhave
aGPSfix,clickonthemaptodisplayamapwithyour
position.See“GPSMapping(PinPointLineonly)”on
page10.ThisiconisgreyedoutformodemswithGPS.
•AlwaysonTop:IfyouwanttheAceViewwindowto
alwaysshowonyourdesktop,overotherwindowsthat
maybeopen,right‐clickandselectAlwaysOnTopfrom
themenu.Youcanstillminimizethewindow,butwhen
EV-DO Rev A
EV-DO Rev 0
CDMA/1x
iDEN
HSPDA
UMTS
EDGE
GPRS
AceView
Rev 3.0B Feb.08 9
youdisplaytheAceViewwindowitwillreturntobeingon
top.
Figure 0-12: Always On Top
System Tray Icon
WhileAceViewisrunning,aquickreferenceiconwillbe
displayedinthesystemtray(theareaneartheclock,opposite
the“Start”button).
Figure 0-13: Example of an HSDPA Tray Icon
Theicon’sbarsdenotethesignalstrength.Thesymbolabove
thebarsdenotestheconnectiontype(thesymbolsbelowhave
beenexpandedforvisibility).
HoveryourmouseovertheTrayIcontodisplaybasicinfor‐
mation:Modemtype,Onlinestatus,RSSI,andnetworkIP
address.
Figure 0-14: Tray Icon - Mouse Over
EV-DO Rev A
EV-DO Rev 0
CDMA/1x
iDEN
HSPDA
UMTS
EDGE
GPRS
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10 2120028
Tip: If the AceView window is minimized, double-click the tray icon to
restore it.
GPS Mapping (PinPoint Line
only)
AceViewcanplacethecoordinatesofaGPSenabledmodem
onamap.
Note: You will need to have an
active Internet connection to use
the map feature. The speed of
the map drawing depends on
your connection speed.
WhenyouclicktheMapbutton,amapwillopeninaseparate
re‐sizablewindowwiththelocationofthemodemnotedbyan
iconplacedovertherelevantarea.
Usingthecompassarrowsorsliderbarinthewindow,youcan
movetheviewablemaporchangethezoomlevel.Hoveryour
mouseoverthelocationicontodisplaytheGPScoordinatesof
themodem.
Figure 0-15: GPS Coordinates
AceView
Rev 3.0B Feb.08 11
Figure 0-16: Map View
Rev 3.0B Feb.08 1
Important Notice Duetothenatureofwirelesscommunications,transmission
andreceptionofdatacanneverbeguaranteed.Datamaybe
delayed,corrupted(i.e.,haveerrors)orbetotallylost.
Althoughsignificantdelaysorlossesofdataarerarewhen
wirelessdevicessuchastheSierraWirelessAirLinkAceView
areusedinanormalmannerwithawell‐constructednetwork,
theSierraWirelessAirLinkAceViewshouldnotbeusedin
situationswherefailuretotransmitorreceivedatacouldresult
indamageofanykindtotheuseroranyotherparty,including
butnotlimitedtopersonalinjury,death,orlossofproperty.
SierraWirelessacceptsnoresponsibilityfordamagesofany
kindresultingfromdelaysorerrorsindatatransmittedor
receivedusingtheSierraWirelessAirLinkAceView,orfor
failureoftheSierraWirelessAirLinkAceViewtotransmitor
receivesuchdata.
Safety and Hazards DonotoperatetheSierraWirelessAirLinkAceViewinareas
whereblastingisinprogress,whereexplosiveatmospheres
maybepresent,nearmedicalequipment,nearlifesupport
equipment,oranyequipmentwhichmaybesusceptibletoany
formofradiointerference.Insuchareas,theSierraWireless
AirLinkAceViewMUSTBEPOWEREDOFF.TheSierra
WirelessAirLinkAceViewcantransmitsignalsthatcould
interferewiththisequipment.
DonotoperatetheSierraWirelessAirLinkAceViewinany
aircraft,whethertheaircraftisonthegroundorinflight.In
aircraft,theSierraWirelessAirLinkAceViewMUSTBE
POWEREDOFF.Whenoperating,theSierraWirelessAirLink
AceViewcantransmitsignalsthatcouldinterferewithvarious
onboardsystems.
Note: Some airlines may permit the use of cellular phones while the
aircraft is on the ground and the door is open. Sierra Wireless AirLink
AceView may be used at this time.
Thedriveroroperatorofanyvehicleshouldnotoperatethe
SierraWirelessAirLinkAceViewwhileincontrolofavehicle.
Doingsowilldetractfromthedriveroroperatorʹscontroland
operationofthatvehicle.Insomestatesandprovinces,
operatingsuchcommunicationsdeviceswhileincontrolofa
vehicleisanoffence.
Limitation of
Liability
Theinformationinthismanualissubjecttochangewithout
noticeanddoesnotrepresentacommitmentonthepartof
SierraWireless.SIERRAWIRELESSANDITSAFFILIATES
SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL
Rev 3.0B Feb.08 2
DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,
CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES
INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR
REVENUEORANTICIPATEDPROFITSORREVENUE
ARISINGOUTOFTHEUSEORINABILITYTOUSEANY
SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS
AND/ORITSAFFILIATESHASBEENADVISEDOFTHE
POSSIBILITYOFSUCHDAMAGESORTHEYARE
FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.
Notwithstandingtheforegoing,innoeventshallSierra
Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor
inconnectionwiththeSierraWirelessproduct,regardlessof
thenumberofevents,occurrences,orclaimsgivingriseto
liability,beinexcessofthepricepaidbythepurchaserforthe
SierraWirelessproduct.
Patents Portionsofthisproductmaybecoveredbysomeorallofthe
followingUSpatents:
5,515,013 5,629,960 5,845,216 5,847,553 5,878,234
5,890,057 5,929,815 6,169,884 6,191,741 6,199,168
6,339,405 6,359,591 6,400,336 6,516,204 6,561,851
6,643,501 6,653,979 6,697,030 6,785,830 6,845,249
6,847,830 6,876,697 6,879,585 6,886,049 6,968,171
6,985,757 7,023,878 7,053,843 7,106,569 7,145,267
7,200,512 D442,170 D459,303
andotherpatentspending.
Copyright ©2008SierraWireless.Allrightsreserved.
Trademarks AirCard®and“HeartoftheWirelessMachine®”areregistered
trademarksofSierraWireless.Watcher®isatrademarkof
SierraWireless,registeredintheEuropeanCommunity.
AirLink™andAceWare™aretrademarksofSierraWireless.
SierraWireless,theSierraWirelesslogo,theredwavedesign,
andthered‐tippedantennaaretrademarksofSierraWireless.
Windows®isaregisteredtrademarkofMicrosoftCorporation.
Othertrademarksarethepropertyoftherespectiveowners.
Rev 3.0B Feb.08 3
Contact
Information
Consultourwebsiteforup‐to‐dateproductdescriptions,
documentation,applicationnotes,firmwareupgrades,trouble‐
shootingtips,andpressreleases:
www.sierrawireless.com
Support Desk: Phone: 1-877-231-1144
Hours: 5:00 AM to 5:00 PM Pacific Time,
Monday to Friday, except US Holidays
E-mail: [email protected]
Sales Desk: Phone: 1-510-781-4200
1-604-232-1488
Hours: 8:00 AM to 5:00 PM Pacific Time
E-mail: MobileandM2Msales@sierrawireless.com
Post: Sierra Wireless AirLink Solutions
3159 Corporate Place
Hayward, CA
USA 94545
Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Fax: 1-510-781-4299
1-604-231-1109
Web: www.sierrawireless.com
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