Sierra Wireless Road Runner Mobile User manual

Quick Start Guide
Sierra Wireless®W801
4G/3G Mobile Hotspot
Windows®/Mac®Compatible
Mobile Wi-Fi Hotspot Device

System Requirements 32 Welcome
Welcome to Road Runner Mobile™
With Road Runner Mobile and the Sierra Wireless W801, it’s
easy to enjoy a super-fast mobile Internet connection with
almost any Wi-Fi compatible device.
Simply follow the instructions to set up and activate your
personal mobile hotspot device. Then connect, sign-on and go!
System Requirements
Check your computer’s system requirements to ensure
compatibility with the W801:
System Requirements
Mac®OS 10.4.x or higher
Windows®XP, Windows®Vista,
®or Windows®7
USB 2.0 slot (for USB cable connections only)
Browser Requirements
For device activation and Home Page access
IE®6.0 or higher
Mozilla®Firefox®2.0 or higher
Google Chrome™2.0.172.28 or higher
Apple®Safari®2.0 or higher
Opera 9.64
Your computer and any other Wi-Fi compatible devices must
support Wi-Fi (802.11b/g).

Features 54 Features
A
H
I
J
B C D E F G
1.45MB / 00:30:45
TWC4GMobile-xxx
PASSWORD
ASignal Strength
B4G/3G Status
CRoaming Indicator
DAlerts
EGPS
FNumber of
Connected Users
GBattery Status
HWi-Fi network
name (SSID)
IWi-Fi network Password
JAmount of Data
Transferred; connection
duration & Message Area
LCD Display Screen Features
Sierra Wireless W801 Device Features
Storage Slot
LCD Display
Mute Switch
PowerUSB Port

6. The LCD Screen will then prompt you to open a web page or
browser window to continue with set up. You will be automatically
directed to the Time Warner Cable Terms of Service . You must
review and accept these terms the first time you use the device.
Getting Started 76 Getting Started
Getting Started
1. Insert the battery into the W801. Plug the USB cable into the
device and connect it to the power charger. Charge the battery
for at least 3 hours, or until the Battery Status indicator is full.
2. Ensure you are in a Road Runner Mobile™ service area.
3. Ensure that your computer’s Wi-Fi is turned on.
4. To turn on the W801, press and hold the Power button for
several seconds.
5. The W801’s LCD Screen will display the W801 Wi-Fi Network
Name and Password, and ask you to connect your computer to
the W801 Wi-Fi network.
 •TheW801Wi-FiNetworkNameisTWC4GMobile-xxx
 •YourPasswordisaseriesof6randomnumbers
For assistance with connecting your computer to a Wi-Fi network,
refer to the How To Connect section of this Guide.

Sharing your connection 98 Getting Started
After accepting the Terms of Service, you will have the option to
connect to The Internet or go to the Home Page to customize
your settings.
You are now ready to enjoy Road Runner Mobile on the go, and share
your connection with up to 5 other Wi-Fi compatible devices!
Share your W801 Wi-Fi Connection
You can share your connection with up to 5 other Wi-Fi compatible
devices. Have them connect to the TWC4GMobile-xxx Wi-Fi network
using the password found on your device. It’s that easy!
TWC4GMobile-xxx
PASSWORD
Wi-Fi Network Name Wi-Fi Network Password

Managing your device 1110 Managing your device
Manage your Sierra Wireless W801
Change your network settings or your password
Use the Sierra Wireless W801 Home Page to view the status of the
device and your Wi-Fi connection, change your device settings and
password, receive software updates, and more.
You can access the Home Page whenever you are connected using
the W801. Type http://twc4gmobile into the address bar of your
browser window.
In order to change settings, you are required to login using the
Admin Login tool at the top of the page. Your default admin
password is password .
For additional information on the W801 Home Page and its features,
consult the online User Guide found on the Home Page. Click the
Help button and select Online Help.

Support 1312 Connecting
How to Connect to the W801 Wi-Fi Network
For Windows®Vista,
®Windows®XP, Windows®2000:
1. From your desktop, click START>SETTINGS>NETWORK
CONNECTIONS.
2. Right-click WIRELESS NETWORK CONNECTION to view the
available wireless networks.
3. Select the TWC4GMobile-xxx network and click CONNECT.
4. Enter your password (may be referred to as a network key ) to
complete the connection.
For Windows®7:
1. From your desktop, click START and enter “join network” in
the text box.
2. A pop-up window will display a list of available networks.
3. Select the TWC4GMobile-xxx network and click CONNECT.
4. Enter your password (may be referred to as a network key ) to
complete the connection.
For Mac®:
1. From your desktop, click the APPLE icon>SYSTEM
PREFERENCES>WIRELESS NETWORK CONNECTIONS.
2. Select the TWC4GMobile-xxx network and click CONNECT.
3. Enter your password (may be referred to as a network key ) to
complete the connection.
Support
For detailed information about your Sierra Wireless W801 and its
features, consult the online User Guide found on the W801 Home
Page. Click the Help button and select Online Help.
For personal assistance, please contact Customer Support at
888.662.4577 during regular business hours.
Road Runner Mobile™Account Management
Manage your Road Runner Mobile services, track your usage, or
check your bill wherever and whenever works for you using the Mobile
Manager. Sign up under My Services at www.timewarnercable.com.
Warranty
This Sierra Wireless W801 is covered by a limited 12-month
manufacturer’s warranty. A copy of the warranty is provided with
your original paperwork. Failure to comply with all warranty service
procedures and instructions may result in additional charges. Please
call Customer Support at 888.662.4577 for detailed information about
warranty returns.

Regulatory Notices 1514 Regulatory Notices
Regulatory Notices
The design of the W801 complies with U.S. Federal Communications
Commission (FCC) guidelines respecting safety levels of radio
frequency (RF) exposure for mobile devices, which in turn are
consistent with the following safety standards previously set by U.S.
and international standards bodies:
ANSI / IEEE C95.1-1999, IEEE Standard for Safety Levels with•
Respect to Human Exposure to Radio Frequency Electromagnetic
Fields, 3kHz to 300 GHz
National Council on Radiation Protection and Measurements•
(NCRP) Report 86, 1986, Biological Effects and Exposure Criteria
for Radio Frequency Electromagnetic Fields
International Commission on Non-Ionising Radiation Protection•
(ICNIRP) 1998, Guidelines for limiting exposure to time-varying
electric, magnetic, and electromagnetic Regulatory Notices fields
(up to 300 GHz)
FCC ID: N7N-MHS801
RF Exposure - This device is only authorized for use in a mobile application.
At least 20 cm (8 inches) of separation distance between the W801
device and the user’s body must be maintained at all times.
WARNING (EMI) - United States FCC Information - This equipment has
been tested and found to comply with the limits for a Class B computing
device peripheral, pursuant to Parts 15 and 27 of the FCC rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more
of the following measures:
Reorient or relocate the receiving antenna.•
Increase the separation between the equipment and receiver.•
Connect the equipment into an outlet on a circuit different from•
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.•
This device complies with Parts 15 and 27 of the FCC Rules. Operation is
subject to the condition that this device does not cause harmful interference.

Mobile Wi-Fi Hotspot Device
Road Runner Mobile service is available to residential customers only; service to
at least one other Time Warner Cable service is required. Mobile coverage not
available in all areas. 4G service only available in certain metro areas; 3G service
is required for coverage outside of 4G metro areas. Additional per-MB domestic
roaming charges will apply for service outside of the 4G and 3G coverage areas.
© 2010 Sierra Wireless. Sierra Wireless, the Sierra Wireless logo, and the red
wave design are trademarks of Sierra Wireless. Heart of the Wireless Machine is
a registered trademark of Sierra Wireless. Other registered trademarks that
appear on this package are the property of the respective owners.
Doc. 2131321
© 2009, 2010 Time Warner Cable Inc. All rights reserved. Time Warner Cable and
the Time Warner Cable Power of You logo are trademarks of Time Warner Inc. used
under license. All other trademarks are the property of their respective owners.
® & © Warner Bros. Entertainment, Inc.
(s10)
BCQSGW801