SMARTBOT Robust 2800 User manual

Small but Mighty
Submersible Utility Pump
Robust 2800 & Super 3600
Instruction Manual
READ THIS MANUAL BEFORE USING THIS PRODUCT. FAILURE
TO FOLLOW THE INSTRUCTIONS AND SAFETY PRECAUTIONS IN THE
MANUAL CAN RESULT IN SERIOUS INJURY OR DEATH. KEEP THIS
MANUAL FOR FUTURE REFERENCE.

Thanks for choosing the Smartbot Robust 2800
or Super 3600 submersible utility pump.
If you have any questions about your Smartbot
pump, call the Smartbot Helpline with your
model information and details of where/when
you bought the pump, or contact us via the
Smartbot website.
Smartbot
customer care
Helpline: 1-866-807-1227
www.smartbotpumps.com

DANGER � WARNING � CAUTION � NOTICE
WARNING
Electrical connections must be moved to higher
ground in order to reduce risk of ooding.
If using an extension cord, do NOT allow pump
cord/extension cord connection to fall into pool or
come in contact with water. Pump/extension cord
connection must be kept dry and away from moisture.
DO NOT handle plug connector near water.
CAUTION
Check for damaged parts before each use. Carefully
check that the pump is operating and performing it’s
intended functions. Replace damaged or worn parts
immediately. Never operate the pump if anything is
damaged, not working properly.
Never install a shuto valve in the suction or discharge of
this pump. This will cause excessive friction loss and will
damage the pump. It will also void the warranty.
All connections must be air-tight. A single leak will
prevent proper operation of the pump and may cause the
pump to run dry. If the pump runs dry, this will void the
warranty.
DO NOT run the pump with the outlet closed or blocked.
The excessive pressure will cause the pump to explode
and cause injury or death.
DO NOT pump water that is hotter than 95° F.
DO NOT let water inside pump freeze or let frost build up
on pump.
NOTICE
Before attaching hoses to the inlet and outlet, wrap the
threads of hose with PTFE tape.
Only people well acquainted with these rules of
safe operation should be allowed to use the unit.
Keep away from children!
This pump is NOT rated for use with ammable /
combustible liquids, vapors, or dust. The pump
should be used to pump clear water ONLY. Failure to
follow these instructions WILL result in bodily injury
or death.
Electric shock hazard! GFCI receptacles will provide
protection against line-to-ground faults only. The
ground fault receptacle does NOT limit the magnitude
of a fault current and will NOT prevent an electric
shock.
DO NOT use pump if any part of the housing switch
or probe is cracked, broken, or missing.
Always disconnect electrical supply before
attempting to install, service, relocate, or perform any
maintenance. Failure to do so WILL result in fatal
electric shock!
Electric shock hazard! Use only Underwriters
Laboratories (UL)- listed extension cord with #16
gauge or larger wire that is labeled for outdoor use.
Use polarized grounding-type plugs only.
DO NOT attempt to service or open this product
while it is connected to an electrical power supply.
Do NOT destroy and cut o the power cord for wiring,
otherwise, you will be electrocuted.
DANGER
Indicates a potentially
hazardous situation which, if NOT avoided, MAY
result in minor or moderate injury.
Safety Signal Words
Indicates an imminently
hazardous situation which, if NOT avoided, WILL
result in death or serious injury.
DANGER
Indicates a potentially
hazardous situation which, if NOT avoided, could
result in death or serious injury.
WARNING
CAUTION
Indicates important information,
that if NOT followed, MAY cause damage to
equipment.
NOTICE
DO NOT use the power cord or discharge hose to
carry or handle the pump. Doing so may cause
damage to either the power cord or discharge hose.
Use the carrying handle supplied with the pump.
Never touch any electrical device, including this
pump, while it is touching water, in water, or while in a
moist environment. Always unplug the unit while
performing maintenance or installing items.
If the water contains caustic chemicals, highly chlorinated
water, and/or foreign materials, the pump cannot be
applied in these circumstances.
Always use a grounded outlet to attach the plug. A
three-pronged outlet must be used for safety
purposes. This should be in accordance with the
National Electric Code and any additional codes
required by law.
This unit is NOT designed for use as a sump pump or
for sump applications. It is also NOT designed for use
in septic tanks or underground vaults to pump raw
sewage or euents. This can never be used with
hazardous materials or in explosive locations.
For safety reasons, it is recommended to use sockets
with leakage protection, especially in humid
environments. The leakage protection device used
should have the appropriate UL safety certication.
DO NOT attempt to service or open this product while
it is connected to an electrical power supply.
DO NOT use this product to pump chemicals or
corrosive liquids, damage to seals and moving parts
will result.
DO NOT lift this product by the electrical power cord.
01

The pumps are of the submersible type, designed and made for pumping clear water with
automatic operation for domestic uses, such as drying basements and garages subject to
ooding or pumping drainage wells, rainwater-collecting traps, inltrations from roof
gutters, etc. Thanks to their compact size and handy shape, they can also be used for
particular applications as portable pumps for emergencies such as for drawing water from
tanks or rivers, draining swimming pools and fountains, excavations, or underpasses. They
are also suitable for gardening and general hobby activity.
Application
Pumpable Liquids
ONLY WATER!!!
Clear Water
Clear Water
Ground Water
Ground Water
Sewage Water
Max. Solid handing [In.] Ø
Clear Ground Water
From Well or Cistern
With up to 3/16" Diameter Solids
With up to 3/8" Diameter Solids Euent (Gray) Water
With up to 2" Diameter Solids Euent Water
3/16 inch
The water contents of cuastic chemicals, highly
chlorinated water, and/of foreign materials.
Ye s
Ye s
Ye s
No
No
Ye s
Pool or Marine water No
02

In the Box
Pump
Elbow connector
Straight connector
Adaptor：2'' NPT to 1-1/2" NPT
Adaptor：2'' NPT to 1-1/4"NPT
Adaptor：2'' NPT to 1" NPT
Adaptor：2'' NPT to 3/4" GHT
Instruction manual
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03

Functions
Handle
LEDs
Outlet
Inlet
Cable
04

Quick Guide
STEP 1 – INSTALLATION
STEP 4 – PLUG INTO GFCI OUTLET
Select the correct 2" connector (elbow
or straight) and adaptor (1-1/2”, 1-1/4”,
1”, 3/4”) and install them as instructed.
STEP 2 – CONNECT GARDEN HOSE
STEP 3 – PLACE IN WATER
Requires 2” of water to start pumping.
It removes water down to 1/16” of surface.
05

06
1/16" Auto O
2" Auto On
5-1/2" Auto O
Auto-Flo Instructions
Smartbot's US patented Auto-Flo system
has industry-leading liquid-sensing
technology that can detect as little as 2” of
oodwater. Once the water is detected,
Smartbot automatically activates to pump
the water out. When the water level
reaches approximately 1/16” above the
surface, Smartbot safely turns itself o.
Note: Removing water level depends on
many factors. Only on a levelled surface
can water be removed to a depth of
approximately 1/16".
Normal straight status:
The pump stops working automatically if it
topples over and the water level is lower
than the impeller. This happens because
of its skilled and scientic design.
Knock-over status:

Led Light Signal:
Green:
Power on, pump works normally.
Red:
Whenever there is a blockage
caused by ber and debris, the
pump will automatically power
o and the light runs red and
start to blink. When this occurs,
follow the instructions provided
in the Troubleshooting section.
07

08
Symptom Possbile Cause(s) Actions for Consumer
The pump does not start,
and there is no sound
coming from the motor.
A. Power supply is improperly connected if
eye signals are o.
B. Water level is lower than minimum level
of starting pump.
A. Check if plug is inserted correctly to the
required power source. Eye signals turning
green means properly powered on.
B. Keep the water level higher than 2".
The pump does not
deliver ow properly, or
the ow rate is
insucient.
A. The suction bottom or the pipes are
blocked.
B. The head lift required is higher than the
feature of this pump.
C. Air is trapped inside impeller cavity and
can't be released.
D. Water level under the suction is lower
than the minimum level required to start
pumping.
E. The impeller is worn out or blocked.
A. Remove the obstructions under suction
bottom or straighten the twisted hose.
B. Use a pump with higher head lift to meet
needs.
C. Unplug the pump, and wait for 30 seconds
before replug.
D. Water level needs be higher than 2" to start
pumping.
E. Unplug the pump, unscrew the 6 bolts at the
bottom, and check whether the impeller is
blocked by long bers. If the blockage around
the impeller is cleared and A, B, C, D are
checked, the pump still can not deliver the ow
normally, please call the help hotline for
after-sales service help.
The pump does not
start or Auto-On
features do not work
properly even though
correctly connected
to a power source.
A. Water level is lower than minimum level
to start pumping.
B. Air is trapped inside impeller cavity and
can't be released.
C. Sensors on both sides are clogged.
A. Keep the water level higher than 2".
B. Unplug the pump, and wait for 30 seconds
before replug.
C. Unplug the pump, and lift pump away from
water to check its state. If there is blockage
around the sensor pins, remove it and clear the
sensor area. If pump still does not auto on
properly, please call the helpline for
after-sale-service assistance.
The pump does not
stop or Auto-O
features do not work
properly.
A. Sensor pins under bottom base are
clogged, or not in the right state.
A. Unplug the pump, and lift pump away from
water to check its state. If there is blockage
around the sensor pins, remove it and clear the
sensor area.
B. If step A is taken but pump still does not stop
properly, please call the helpline for
after-sale-service assistance.
LED Eye light turns red.
A. Unplug the pump, and check if there is
blockage around the bottom cover. If yes,
remove it and check if eye turns green.
B. If step A is taken but eye light still turns red,
please call the helpline for after-sale-service
assistance.
A. Impeller is clogged.
When the pump is placed
into inatable swimming
pool, the machine has
started but does not drain
water.
A. Suggest inserting a solid surface under the
pump, such as wood plate, or hard plastic
surface to isolate the pump and the soft
surface.
B. You may also acquire a Smartbot Strainer
Base/Pool Cover Base, which is designed to
be used on the soft surface, to attach to the
pump bottom.
The soft surface of the pool might be
sucked in the water pump bottom due
to big pump power.
Troubleshooting
If there is any obvious damage to the power cable or pump, necessary repairs or replacements must
be carried out by the manufacturer or an authorized customer support service, or by an equally
qualied party, to prevent risk.
BEFORE TAKING ANY TROUBLE SHOOTING ACTION, DISCONNECT THE PUMP FROM THE POWER SUPPLY.

Unplug the pump.
Remove the 6 screws shown in the gure below.
Remove the volute and clean the impeller and volute of all debris.
Reposition the cork gasket using the alignment features, preventing any possible
obstruction of the pump’s discharge openings.
Reinstall the volute with caution.Do not overtighten or strip screws or screw bosses.
Volute and Impeller Cleaning
09

Technical Specications
Power [HP]
Voltage [V]
Frequency [Hz]
Current rating [A]
Max. ow rate [GPH]
Max. head [Ft]
Min. AUT starting height [In.]
Stopping height [In.]
Length of power cable [Ft]
Liquid temperature range [°F]
Handles solids [In.]
Outlet
1/2
120
60
3.5
2800
25
2”
1/16”
9.8
32 to 95
3/16
2’ NPT
1/2
120
60
4
3600
30
2”
1/16”
9.8
32 to 95
3/16
2’ NPT
Electrical data
ItemContents Robust 2800 Super 3600
Hydraulic data
Range of use
10

Reaching Maximum Flow
To reach the maximum ow rate of 2800/3600 gallons per hour, a discharge hose of 2
inches or more must be used. If the drainage pipe is less than 2 inches, the drainage
volume will decrease accordingly.
11

CALIFORNIA PROPOSITION 65
This product contains chemicals known to the state of California to cause cancer or
birth defects or other reproductive harm. California's Proposition 65 requires this warning
to be given to customers in the state of California.
Limited Warranty
Any modication made without prior authorization absolves the manufacturer of all
responsibility. All the spare parts used in repairs must be authentic and all accessories
must be authorized by the manufacturer, in order to ensure maximum safety of the
machines and of the systems in which they may be installed.
This product is covered by a legal guarantee (12 months from the date it was purchased)
against all defects that can be assigned to manufacturing faults or the material used. The
product under guarantee may, at discretion, either be replaced with one in perfect working
order or replaced free of charge if the following conditions are observed:
The product has been used correctly in compliance with the instructions and no
attempt has been made to repair it by the buyer or by third parties.
The product has been consigned to the outlet where it was purchased, attaching a
document as proof of purchase (invoice or cash register receipt) and a brief description
of the problem found. The impeller and parts subject to wear are not covered by the
guarantee. Intervention under guarantee does not extend the initial guarantee period in
any way.
Smartbot
customer care
Helpline: 1-866-807-1227
www.smartbotpumps.com
The manufacturer reserves right to change and upgrade products without any notice. In
situations the manufacturer has changed or upgraded products, the manufacturer shall have
no obligation to change or upgrade or otherwise modify previously manufactured products.
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