Solution SLE40i User manual

Instruction Manual - SLE40i
with etronic 3D ame technology
The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility (EMC)
EN55014, EN60555-2 and EN60555-3. These cover the essential requirements of EEC Directives 2006/95/EC and 2004/108/EC
The complete installation must be carried out in accordance with current Standards and Local Codes. The instructions in this
manual must be followed to ensure safe operation of the appliance. It should be noted that the requirements and this publication
may be superseded during the life of the Fireplace - please refer to www.solutionres.co.uk for up-to-date instructions.
This product is only suitable for well insulated spaces or occasional use.
To be left with the customer after demonstrating the features of the Solution SLE40i electric re.
March 2020 - V1.2

Important Safety Advice..............................................................................................................................
Installation & Operating Instructions...........................................................................................................
Installation.....................................................................................................................................................
Technical Data.............................................................................................................................................
Remote Control Operation Instructions.....................................................................................................
Powering the Fire..........................................................................................................................................
Target Temperature Setting........................................................................................................................
Heater Operation.........................................................................................................................................
Flame Operation..........................................................................................................................................
Fuel Bed Brightness Operation....................................................................................................................
Flame Brightness Operation........................................................................................................................
Setting the Time and Day (24 Hour Clock)................................................................................................
Setting the Weekly Timer..............................................................................................................................
Thermal Safety Cut-Out...............................................................................................................................
Light Emitting Diode.....................................................................................................................................
Battery Replacement Remote Control......................................................................................................
Troubleshooting............................................................................................................................................
Cleaning, Servicing and Maintenance......................................................................................................
Correct Disposal of this Product..................................................................................................................
Solution Fires Warranty..................................................................................................................................
Replaceable Parts........................................................................................................................................
Wiring Diagram.............................................................................................................................................
03
05
05
09
11
12
12
12
13
13
13
14
14
15
15
15
16
16
17
17
18
19
Contents
02

Important Safety Advice
When using electrical appliances, basic precautions should be followed to reduce the risk of re,
electric shock, and injury to persons, including the following:
03
 WARNING: If the appliance is damaged, check immediately with your retailer before installation
and operation. The heater must not be used if any part of it is damaged.
 WARNING: In order to avoid overheating, do not cover the heater. The heater must not be located
immediately below, above or in front of a xed socket outlet or electrical connection box.
 WARNING: Do not use this heater in small rooms when they are occupied by persons not capable
of leaving the room on their own, unless constant supervision is provided.
WARNING: The appliance carries the Warning Symbol indicating that it must not be
covered or has a ‘Do not cover label’. Do not cover or obstruct in any way the heat
outlet grille. Overheating will result if the appliance is accidentally covered.
 WARNING: Do not place material or garments on the appliance, or obstruct the air circulation
around the appliance, for instance by curtains or furniture, as this could cause overheating and a
re risk.
CAUTION: Do not use outdoors.
 CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out,
this appliance must not be supplied through an external switching device, such as a timer, or
connected to a circuit that is regularly switched on and off by the utility.
 CAUTION: Some parts of this appliance around the heater grill can become very hot and cause
burns. Particular attention has to be given where children and vulnerable people are present.
 CAUTION: The heater must not be positioned or used where it may come into contact with water,
for example but not exclusively, in wet rooms, bathrooms, swimming pools, laundries or used to dry
clothes.
 CAUTION: Some parts of this appliance can become very hot and cause burns.
CAUTION: Only control the appliance using the manual operations or the supplied remote control
described in this manual. Do not use this heater with a programmer, timer, separate remote
control system or any other device that switches the heater on automatically.
In the event of a fault unplug the heater.
Unplug the appliance when not required for long periods.
 This appliance is supplied with a power lead complete with a moulded 13 Amp UK three-pin plug
to connect into a standard UK socket outlet. This appliance must be earthed. The plug must be
easily accessible after siting the appliance. Should a new fuse be required, consult a competent
person to establish the reason for the fuse failing. Only once the fault is rectied should a new
13A fuse be inserted into the plug.
 Use only a dry duster or vacuum cleaner with brush attachment to clean the appliance. Never
use abrasive cleaners, water, steam cleaners or aerosols on or near the appliance.

This appliance can be used by children aged from 8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of experience and knowledge if they have been
given instruction concerning use of the appliance in a safe way or are supervised and
understand the hazards involved.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be carried out by children without supervision.
Children of less than 3 years should be kept away from the appliance unless continuously supervised.
Children aged from 3 years to 8 years shall only switch on/off the appliance provided that it
has been placed or installed in its intended normal operating position and they have been given
instruction concerning use of the appliance in a safe way or are supervised and understand the
hazards involved.
 Children aged over 3 and less than 8 years shall not plug in, regulate, clean nor maintain the
appliance.
 Children of any age should not be permitted to play with the appliance or its controls.
If the supply cord is damaged, switch off the mains power at the wall socket immediately. It must
be replaced by the manufacturer, its service agent or a similarly qualied person in order to
avoid a hazard.
Do not use the appliance in rooms with explosive gas (e.g. petrol) or while using inammable glue
or solvent (e.g. when gluing or varnishing parquet oors, PVC etc.)
Do not insert any objects into the appliance.
 This appliance must be connected to a 220/240V AC 50Hz supply.
04
Remote Control Battery Warning:
Only adults should handle the batteries. Do not allow a child to use the remote control unless the
battery cover is securely attached to the battery compartment. All batteries must be disposed of
at your local recycling point.
Box Contents:
Please check that the following components are included within the box. If anything is missing or
damaged, please contact the retailer and do not use the appliance until you have everything.
 Appliance with trailing kettle-type socket.
 Kettle-type lead with moulded 13 Amp plug.
 Remote control hand set.
 Stability/xing system.
 Instruction manual.

05
Installation & Operating Instructions
Installation Requirements
Before commencing installation of the unit
consideration should be given to the following:
1. Read these instructions thoroughly.
2. Chamber/opening dimensions.
MIN 420mm(W)x570mm(H)x75mm(D)
MAX440mm(W)x580mm(H)xNO MAX DEPTH
3. Open chimney/ue must be blocked off to
prevent downdrafts and chimney draw.
4. You will need the suitable tools.
5. You will need the suitable wall plugs for the
stability system eyelet.
6. Select a location that is not prone to moisture.
7. A 13 amp, 240 Volt socket capable of
accommodating a maximum load of 2050
watts must be available close to the
appliance. The socket must be accessible at
all times and must not be placed directly
behind the unit.
DO NOT INSTALL THE APPLIANCE
DIRECTLY ON CARPET OR SIMILIAR
SURFACES WHICH MAY RESTRICT
AIR CIRCULATION.
Unpacking & Testing
Carefully remove the unit from the packaging
and prior to installing the unit, test the unit by
plugging the power supply into a conventiently
located 13 amp earthed socket and run
through the controls. Your appliance is supplied
with the following items:
• Remote Control (2xAAA Batteries included)
4
INSTALLATION & OPERATING INSTRUCTIONS
INSTALLATION REQUIREMENTS
Before commencing installation of the unit consider-
ation should be given to the following:
1. Read these instructions in conjunction with the
instructions which came with the appliance itself.
2. Chamber/opening dimensions.
MIN 420mmWx570mmHx75mmD
MAX440mmWx580mmHxNO MAX DEPTH
3. Open chimney/flue must be blocked off to
prevent downdrafts..
4. You will need the tools of the trade.
6. Select a location that is not prone to
moisture.
7. A 13 amp, 240 Volt socket capable of
accomodating a maximum load of 2050
watts must be available close to the
appliance. The socket must be accessible at
all times and must not be placed directly
behind the unit.
DO NOT INSTALL THE APPLIANCE DIRECTLY
ON CARPET OR SIMILIAR SURFACES WHICH
MAY RESTRICT AIR CIRCULATION.
UNPACKING & TESTING
Carefully remove the unit from the packaging and
prior to installing the unit, test the unit by plugging
the power supply into a conventiently located 13
amp grounded socket.
Your Appliance is supplied with the following items:
•
Remote Control (2xAAA Batteries included)
Second Canop
y
The Fireplace is designed to fit with various frames
supplied by Capital. The second Canopy is assembled
onto the product as default seeting from factory.
Pls. follow the steps below to remove the second Canopy.
1. Removing 2pcs white screws on each side panels
with a screw driver (Fig. 2);
2. Pulling the Canopy out after screws are removed;
(Fig. 2);
3. The Fireplace with just Primary Canopy as shown
(Fig. 3)
Primary Canopy
NOTE: For the Fireplace is fit with or without Second
Canopy Pls. refer to Frames Insatllation.
5. You will need the suitable wall plugs for the
stability system eyelet.
1
2
3
4
5
6
Trim
without
canopy
Fit re with
secondary
canopy
(already tted
to re)
Cast iron
frame
with
canopy
Fit re with
secondary
canopy
removed
Installation Preparation
Before installing the SLE40, determine
which frame is to be tted. (Fig.1 & Fig.3)
IMPORTANT - Removing Second
Canopy
The Fireplace is designed to t with various
frames supplied by Capital. The SLE40i
comes supplied with the second canopy
tted. Please follow the steps below to
remove the second Canopy when using
the cast iron re frames with the SLE40i.
1. Remove 2 bright steel screws on each
side of the re with a screw driver (Fig. 2);
2. Pull the Canopy forward after screws are
removed; (Fig. 2);
3. The SLE40i with just Primary Canopy is
shown in Fig. 3
4
INSTALLATION & OPERATING INSTRUCTIONS
INSTALLATION REQUIREMENTS
Before commencing installation of the unit consider-
ation should be given to the following:
1. Read these instructions in conjunction with the
instructions which came with the appliance itself.
2. Chamber/opening dimensions.
MIN 420mmWx570mmHx75mmD
MAX440mmWx580mmHxNO MAX DEPTH
3. Open chimney/flue must be blocked off to
prevent downdrafts..
4. You will need the tools of the trade.
6. Select a location that is not prone to
moisture.
7. A 13 amp, 240 Volt socket capable of
accomodating a maximum load of 2050
watts must be available close to the
appliance. The socket must be accessible at
all times and must not be placed directly
behind the unit.
DO NOT INSTALL THE APPLIANCE DIRECTLY
ON CARPET OR SIMILIAR SURFACES WHICH
MAY RESTRICT AIR CIRCULATION.
UNPACKING & TESTING
Carefully remove the unit from the packaging and
prior to installing the unit, test the unit by plugging
the power supply into a conventiently located 13
amp grounded socket.
Your Appliance is supplied with the following items:
•
Remote Control (2xAAA Batteries included)
Second Canopy
The Fireplace is designed to fit with various frames
supplied by Capital. The second Canopy is assembled
onto the product as default seeting from factory.
Pls. follow the steps below to remove the second Canopy.
1. Removing 2pcs white screws on each side panels
with a screw driver (Fig. 2);
2. Pulling the Canopy out after screws are removed;
(Fig. 2);
3. The Fireplace with just Primary Canopy as shown
(Fig. 3)
Primary Canopy
NOTE: For the Fireplace is fit with or without Second
Canopy Pls. refer to Frames Insatllation.
5. You will need the suitable wall plugs for the
stability system eyelet.
4
INSTALLATION & OPERATING INSTRUCTIONS
INSTALLATION REQUIREMENTS
Before commencing installation of the unit consider-
ation should be given to the following:
1. Read these instructions in conjunction with the
instructions which came with the appliance itself.
2. Chamber/opening dimensions.
MIN 420mmWx570mmHx75mmD
MAX440mmWx580mmHxNO MAX DEPTH
3. Open chimney/flue must be blocked off to
prevent downdrafts..
4. You will need the tools of the trade.
6. Select a location that is not prone to
moisture.
7. A 13 amp, 240 Volt socket capable of
accomodating a maximum load of 2050
watts must be available close to the
appliance. The socket must be accessible at
all times and must not be placed directly
behind the unit.
DO NOT INSTALL THE APPLIANCE DIRECTLY
ON CARPET OR SIMILIAR SURFACES WHICH
MAY RESTRICT AIR CIRCULATION.
UNPACKING & TESTING
Carefully remove the unit from the packaging and
prior to installing the unit, test the unit by plugging
the power supply into a conventiently located 13
amp grounded socket.
Your Appliance is supplied with the following items:
•
Remote Control (2xAAA Batteries included)
Second Canopy
The Fireplace is designed to fit with various frames
supplied by Capital. The second Canopy is assembled
onto the product as default seeting from factory.
Pls. follow the steps below to remove the second Canopy.
1. Removing 2pcs white screws on each side panels
with a screw driver (Fig. 2);
2. Pulling the Canopy out after screws are removed;
(Fig. 2);
3. The Fireplace with just Primary Canopy as shown
(Fig. 3)
Primary Canopy
NOTE: For the Fireplace is fit with or without Second
Canopy Pls. refer to Frames Insatllation.
5. You will need the suitable wall plugs for the
stability system eyelet.
Fig.1
Fig.2
Fig.3

06
Installation Instructions
Installation
1. Centrally and in-line with the top of the
replace opening, drill and plug a hole and
t the eyelet (supplied) in the rear wall of the
chamber. Ensure the ttings you use are
suitable for the structure into which you are
tting the eyelet. (Fig. 5)
2. Stick the provided foam gasket on the back
of anges. (Fig. 6)
3. Position the appliance in front of the replace
opening and connect the power cables,
ensuring no power cables are pinched or
trapped. The trailing socket can be located
to the left or right of the appliance.
4. Thread the steel cable of the stability system
through the left hand hole (1)in the front of
the appliance, loop it through the eyelet
(2) and bring the loose end back through the
right hand hole (3) in the front of the
appliance. Thread again through hole (4)
and bring the loose end back through the
hole (5). (Fig. 7)
5. Without damaging the surface on which the
appliance is to be tted move the appliance
into position, gently pulling the steel cable.
Do not pull the cable too tightly. The stability
system is a safety feature to prevent the re
from falling fowards.
6. Pull the cable and insert the loose end into
hole (6). Cut off the excess cable length
with wire cutters if the wire is too long, leaving
enough to enable possible future removal if
required.
7. As an alternative method of providing
stability, it is possible to screw x the
appliance to the wall or back panel through
the anges. Take care when drilling to ensure
that the edges of the opening are not
“blown”.
1
2
3
4
5
6
Fig.5
Foam Gasket
Fig.6
Fig.7
1
2
3
4
5
6

07
Installation Instructions
Installation - Frames
Capital Fires provide alternative Frames for the appliance. Fitting methods are shown below.
Frame Style One
Pressed Steel Trim & Fret (ensure
the second canopy is in place)
1. Unpack the frame from its packaging.
2. Put the frame towards the appliance.
Magnets are on the back of the frame to
hold it in place.
3. Line up the frame and appliance by slightly
moving to left or right. (Fig.8)
Fig.8
Frame Style Two
Trim & Fret (ensure the
second canopy is in place)
1. Unpack the frame from its packaging.
2. Put the frame towards the appliance.
Magnets are on the back of the frame to
hold it in place.
3. Line up the frame and appliance by slightly
moving to left or right. (Fig.9)
4. Place the fret in front of the appliance
(Fig.10)
5. Put the ash pan cover in place (Fig.11)
Fig.9
Fig.10
Fig.11

08
Installation Instructions
Installation - Frames Continued
Frame Style Three
Cast Iron Fire Frame
1. Unpack the frame from its packaging.
2. Ensure the second canopy is removed from the
re. (Fig.3)
3. Bend forwards the two Capital Fireframe tabs to
accept the hooks tted to the frame. (Fig.12)
4. Hook the frame into the holes of bends. Ensure
that the hooks engage in the holes with the
weight of the reframe being borne by the oor
or hearth. (Fig. 13, Fig. 14 & Fig.15)
5. Now t the Fireframe and screw in the two
retaining screws (supplied) at the bottom of
Fireframe behind the ash pan cover. (Fig.16)
Take care not to scratch the back panel.
6. Put the ash pan cover in place (Fig.17)
Take care not to scratch the hearth.
Fig.12
Fig.13
Fig.14
Fig.16Fig.15
Fig.17

09
Product Dimenions
485
600
74
562
133
407
Fig.18
Note: Dimensions stated are in millimetres unless otherwise stated and may be subject to a
small tolerance.
Technical Data
Voltage 220-240V AC ~50-60 Hz
Max Power 1700-2000W
No Heater 10W
Motor Heater 12W
Gross Weight (kgs) 10.5kg
Efciency Rating A
Commissioning and Handover
On completion of the installation:
• Ensure that the operating instructions for the unit are left with the customer.
• Ensure to advise the customer on the correct use of the appliance and how to isolate the unit
when required.
• Advise the user what to do should smoke or fumes be emitted from the unit.
485
600
74
562
133
407

10
Technical Parameters
Information requirements for electric local space heaters
Model identier(s): SLE40i
Item Symbol Value Unit Item Unit
Heat output Type of heat input, for electric storage local space
heaters only (select one)
Nominal heat output Pnom 2.0 kW manual heat charge control, with
integrated thermostat
[no]
Minimum heat output
(indicative) Pmin 1.0 kW manual heat charge control with room and/or outdoor temperature feedback
[no]
Maximum continuous
heat output Pmax,c 2.0 kW
electronic heat charge control with
room and/or outdoor temperature
feedback
[no]
Auxiliary electricity
consumption fan assisted heat output [no]
At nominal heat output elmax N/A kW Type of heat output/room temperature control
(select one)
At minimum heat output elmin N/A kW single stage heat output and no room
temperature control
[no]
In standby mode elSB 0.45 W Two or more manual stages, no
room temperature control
[no]
with mechanic thermostat room
temperature control
[no]
with electronic room temperature
control
[no]
electronic room temperature control
plus day timer
[no]
electronic room temperature control
plus week timer
[yes]
Other control options (multiple selections possible)
room temperature control, with
presence detection
[no]
room temperature control, with open
window detection
[yes]
with distance control option [no]
with adaptive start control [no]
with working time limitation [no]
with black bulb sensor [no]
Contact details Capital Fireplaces Ltd, Units 12-17 Henlow Trading Est, Henlow, Bedfordshire SG16 6DS

11
Operational Instructions
Fig.19
+
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ON
OFF
F
C
.
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AUT
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OFF
F
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Lorem ipsum
FLAME PICTURE
BUTTON
HEATER
BUTTON
FUEL BED
BRIGHTNESS
TIME SETTING
BUTTON
TIMER MODE
BUTTON
TEMP -/MINUS
BUTTON
TEMP +/PLUS
BUTTON
POWER
BUTTON
MANUAL
ON/OFF
SWITCH
FLAME
BRIGHTNESS
LCD
DISPLAY
TIMER
THEMOSTAT
HEATER
FLAME PICTURE
BRIGHTNESS
BATTERIES LEVEL
TIME
WEEK
FUNCTION
DIGITAL DISPLAY
! NOTE: The unit can be operated by supplied
remote control only. For the unit to operate, the
manual ON/OFF switch, located on the leftside
of the switch panel must be switched to the “I”
position.
Behind the screen a red light will illuminate when
the re is plugged in, the wall socket switch is on
and the manual on/off switch is on. The red light
will remain illuminated for 10 seconds to prove
there is power to your re.
Remote Contol Buttons and Display
! NOTE: Before attempting any operation with the remote, press and slide the battery door (on the
back of remote) open and insert two AAA batteries, checking that the + and - ends of the battery
match inside the battery compartment, close the battery door.
OFF
ON

Operation Continued - Remote Control
NOTE: The unit may emit a slight, harmless odour and smoke when rst used. This odour & smoke is
normal and it is caused by the internal heating of the internal heater parts and will not occur again.
NOTE: The functions below can be controlled by Remote Control only. Ensure the manual ON/OFF
switch is switched to the “I” or “on” position. It is essential that the handset is pointed towards the
re in order to control it.
12
Powering the Fireplace
Press the Power button to turn on the re and supply power to all
functions of the replace and put the replace in a standby mode
and the current temperature setting will be shown on the display.
Press the Power button again to turn off all functions.
NOTE: All previous setting are held in memory, so the next time you
power up the replace, the unit will turn on with the same settings.
Fig.22
Target Temperature Setting
Adjust the temperature to the desired setting (15° to 30°C Range)
using the buttons - See Fig 22.
NOTE: The target temperature must be above the room
temperature for the heating function to operate.
Fig.23
+
Heater Operation
Press the Heater button to select Full Heat (2000W) and H02 with the
ame symbol will be displayed -see Fig 23. Press the Heater button
again to select Half Heat (1000W) and H01 with the ame symbol
will be displayed -see Fig 24.
NOTE: On either heat setting, the heat function will turn off when
the room temperature reaches the target temperature. The heat
function will automatically restart when the room temperature
drops 3°C below the target temperature.
Press the Heater button again to turn off the Heater function.
Fig.24
IMPORTANT NOTE: The fan will run
for approximately 10 seconds after
the Heating function is turned off to
remove any residual heat for the unit
to protect the control components
from any potential overheating. Do not
press heater buttons again as this will
turn the heat back on.
Open Window Device function:
(additional hidden functions)
This appliance has open window detection function,
when the heater is on operation (H1 or H2), once
the ambient temperature drops 5°C within 10
minutes,the appliance will turn off automatically.
Close the window or turn off any cooling items, push
on remote control to restart the appliance.
+

13
Operation Continued
Fig.25
Flame Operation
By pressing the Flame Picture button, you can select from
four different Flame Picture options -see Fig 25:
-- No Flame Picture
FE Flame & Fuel Bed - (Icon is on LCD screen)
-E Fuel Bed Only - (Icon is on LCD screen)
F- Flame Only- (Icon is on LCD screen)
NOTE: When one of these modes has been selected, this
mode will be the default mode when the unit is turned
on by manual or remote operation.
NOTE: Heater can only be turned ON when either the
ame and/or fuel bed (F or E) is ON.
Fig.26
Fuel Bed Brightness Operation
The brightness setting of the Fuel Bed can also
be adjusted by pressing the Brightness button
to select from the following levels - see Fig 26:
H = High Maximum Setting
C = Central Intermediate Setting
L = Low Minimum Setting
NOTE: Icon ashes on LCD screen when
the brightness is being adjusted.
Fig.27
Flame Brightness Operation
The brightness setting of the Fuel Bed can also
be adjusted by pressing the Brightness button
to select from the following levels-see Fig 27:
H = High Maximum Setting
C = Central Intermediate Setting
L = Low Minimum Setting
NOTE: Icon ashes on LCD screen when
the brightness is being adjusted.
NOTE: If the appliance is turned off when ‘- -’ no ame picture has been selected, then no ame
picture will appear when turning the re back on. Simply press the ame operation button again to
see your re operate.

14
Fig.28 Fig.29
Fig.30 Fig.31
Fig.31
Fig.32
Fig.33
Fig.34
NOTE: The time & day must be set before
the Timer Mode can be activated.
The unit can still be operated normally
when in the timer mode using the Heater
function.
Operation Continued
Setting the Time & Day (24 Hour Clock)
1. Press the Power button to turn the unit on.
2. Press & hold the Time Setting button for two
seconds to display the time & day see Fig 28 (no numbers
shown as time not set).
3. Press the Time Setting button & the day setting triangle will
ash. (Fig. 29)
4. Adjust the day setting using the buttons.
5. Press the Time Setting button & the hour setting will ash.
Adjust the hour setting by using the buttons. (Fig. 30)
6. Press the Time Setting button & the minute setting will ash.
Adjust the minute setting using the buttons. (Fig. 31)
7. Press & hold the Time Setting button to set the time and to
exit the time/date set-up.
+
+
+
Setting the Weekly Timer
The Timer allows for two ON/OFF periods (P1/P2) for each day of
the week and the timer can be set using the following procedure.
NOTE: Please ensure that the handset is pointing towards the
ame picture, and the re is on during all the steps below.
1. Press the Power button to turn the unit on.
2. Press and hold the Timer Mode button for two
seconds to enter the timer settings.
3. Press the Time Setting button to select the day to
programme.
4. The settings for the 1st ON/OFF period (1) for Monday will be
shown with the 1st ON time and hour setting ashing - see
Fig 31. Adjust the day using the buttons.
5. Adjust the hour setting using the buttons and press
the Time Setting button to select the minute setting.
With the minute setting ashing, adjust the minute setting using
the buttons.
6. Press the Time Setting button and the display will move to
the 1st OFF time setting - see Fig 32.
7. Repeat steps 2 and 3 to set the 1st OFF time.
8. Press the Time Setting button and the display will move
to the 2nd ON/OFF period (2) with the 2nd ON time setting
displayed.
9. Repeat steps 2 to 5 to set the 2nd ON/OFF period - see Fig 33.
10. Press the Time Setting button and the display will move
to the 1st ON/OFF period (1) for Tuesday with the 1st ON time
setting displayed.
11. Repeat steps 2 to 8 for Tuesday’s settings and repeat this
process for Wednesday to Sunday’s settings, or for the days
you wish to programme.
12. Having conrmed Sunday’s settings, exit the timer settings
by not using the remote for 10 seconds and the unit will
default into normal operating mode.
13. To activate the timer settings, press the Timer Mode button
until the timer symbol is displayed on the screen - see Fig 34.
+
+
+

15
Battery information - see Fig. 35
1. Slide open the battery cover on
the back of the remote control
2. Install AAA batteries into the
remote control
3. Replace the battery cover
Battery Replacement
Remote Control
Discard leaky batteries
Dispose of batteries in the proper
manner according to local
regulations.
Any battery may leak electrolyte if
mixed with a different battery type, if
inserted incorrectly, if all the batteries
are not replaced at the same time, if
disposed of in a re, or if an attempt
is made to charge a battery not
intended to be recharged.
Thermal Safety Cut-Out
A thermal safety cut-out is incorporated
in the heater to prevent damage due to
overheating. This can happen if the heat
outlet is restricted in any way. The heater will
switch on once the obstruction has been
removed and the heater has cooled. If the
cut-out continues to operate intermittently,
the heater should be switched off and a
service agent contacted.
Light Emitting Diode
This re is tted with LED (Light Emitting
Diode) bulbs in place of traditional
incandescent bulbs. These generate the
same light levels as traditional bulbs, but use
a fraction of the energy consumed.
Fig.35

Troubleshooting
(IF IN DOUBT isolate the appliance and seek
professional advice)
The unit does not switch on:
• Making sure it is safe to do so, check the mains
supply.
• Making sure it is safe to do so, check the fuse
in the mains supply.
• Check main power on/off switch is on and red
light behind screen illuminates.
• Change the battery in the remote control
handset.
• If none of the above work, then please refer
to your retailer.
The heater smells of burning:
• On rst uses there may be a smell as the heating
elements burn off residual deposits from
manufacture.
• After periods of no use, dust can settle on
the elements and will burn off. Excessive dust
and uff is a re risk and should be eliminated
by following the service and maintenance
steps above.
When the heater is switched on it cuts itself off.
• This could be the normal operation of the
thermostat having been set to a target
temperature, and is ne.
• This could be the safety thermal cut-out
device operating. If this operates, then rstly
isolate the appliance from the mains and
then check for obstructions to the air ow
and remove them. This could be uff under
the re, for example. Once the obstruction(s)
have been removed, let the appliance cool
down for 15 minutes and then reconnect the
appliance to the mains and try the appliance
again. If the issue persists, then seek the
advice of a competent person or your retailer.
The appliance seems to work, but no lights are
illuminated.
• Check the ame effect and fuel bed lights have
not been turned off from the remote.
• Please refer to your retailer if your re is not operating
correctly after re-reading these instructions.
The fuel bed ickers
• This is normal and is a feature of the appliance
giving a realistic ickering ember effect.
My re makes some sounds
• Your re will make some sounds during normal
operation. There are three sources of sound:
1. Switch/thermostat – During operation these will make
quiet clicking sounds and will occur when your heater
fan and heating elements are switched on or off.
2. Flame Effect - To ensure you experience a slow
and relaxed ame effect speed, the electric motor
provides its drive via an internal gearbox that will emit
a faint gear noise.
3. Fan Heater – just like any fan heater there will be
the sound of air being blown into the room.
The thermostat reading on the screen does not match
the room temperature.
• The thermostat reading is of the ambient
temperature in the immediate vicinity of the re.
It may be necessary to set a higher target
temperature in some instances.
Remote control functions not working.
• Check batteries.
• Remove and replace batteries to “reboot” the
handset.
• Double check you did not turn the re off having
set the re to “dark” by pressing the ame picture
button with the handset in its “on” mode.
• Ensure your handset is pointing towards the re.
My 7 day programme has not worked.
• Please ensure you have pointed the controller at
the ame picture during all steps of the programming
and that the re is on during all steps too.
• Double check that you have followed step 13 on
page 14.
16
Cleaning, Servicing and Maintenance
NOTE: There are no user-serviceable components to
this appliance. If there are issues that cannot be re-
solved with your appliance, then please contact your
retailer. Allow the product to completely cool before
handling or cleaning it.
1. Switch off and unplug from the power
supply before cleaning.
2. Do not allow water or other liquids to run
into the interior of the product, as this
could create a re and/or electrical
hazard.
CAUTION: Do not use harsh detergents, chemical
cleaners or solvents as they may damage the surface
nish or the plastic components.
3. Hard oor coverings in particular, but all oor
coverings cause uff that can be drawn into the
air intakes. From time-to-time and no less than
every two months, isolate the re from the mains
and attach the brush accessory to your vacuum
cleaner and gently vacuum the air intakes and
outlets. (See image below)
With re
switched
off at the
mains,
gently
vacuum
here.
Heat
Outlet
Air
Intake

Correct Disposal Of This Product
This marking indicates that this product should not be disposed with other household wastes
throughout the EU. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material
resources. To return your used device, please contact the retailer where the product was
purchased. They can take this product for environmental safe recycling.
Solution Fires Warranty
All Solution Fires come with a standard 1 year parts
warranty extendable to 2 years on registration.
Any re purchased outside of our authorised dealer
network will carry a 1 year non-extendable warranty.
To activate your extended warranty, you must register
your re online at www.solutionres.co.uk within one
month of the purchase date. Any res registered
after this period will carry a 1 year non-extendable
warranty.
For full details of our warranty and to view the
limitations and exclusions please visit our website
www.solutionres.co.uk
Why not take advantage of our Platinum Warranty
Plan for a one off payment of £49.99 which gives you
peace of mind for 5 years from date of purchase
on all included parts and a 25% discount off non
included parts and accessories.
The platinum warranty is only available up to 60 days
from date of purchase and only to customers who
have purchased their re from an authorised dealer.
Apply via our web site www.solutionres.co.uk, where
full terms and conditions are available.
To ensure your Solution Fire continues to operate
at its optimum level you must follow the care and
maintenance advice in the user instructions
Terms & Conditions
This warranty is for domestic use, not transferable and is
extended only to, and solely for, the benet of the original
purchaser of the Solution Fire. Please retain your dated sales
receipt as a proof of purchase.
During your warranty period, only genuine Solution Fire spare
parts must be used in the servicing and maintenance of your
Solution Fire, these spare parts can be ordered from
www.solutionres.co.uk, or directly from a Solution Fire
Retailer. Items considered as consumable such as glass,
screens, bulbs, LED boards, ceramic logs, fuses and batteries
which are either subject to normal wear and tear or parts
that require replacement in connection with normal
maintenance are not covered by the warranty. Loss or
damage of any remote control handsets is also excluded
from the warranty.
Should you experience problems with your Solution Fire, any
claim must be submitted to the Solution Fire Retailer from
where the Solution Fire was purchased.
The Solution Fire warranty does not cover:
1) Damage resulting from installation and usage where the
appliance has not been installed or used in accordance
with the Solution Fire installation and operation instructions, or
if the installation does not conform to local building, re and
safety regulations.
2) Damage caused by unauthorised modications, use or
repair.
3) Damage or defects caused by the product being stored
in a damp, unheated environment.
4) Consequential loss (to the extent permitted by the law)
relating to other associated products that have not been
supplied by Solution Fires.
5) Consequential loss (to the extent permitted by law)
related to decorations, furnishings or other household assets.
6) Removal and re-installation costs.
Repaired or replaced components are covered only for the
remainder of the original warranty period.
In the event of a product fault occurring during the warranty
period, Solution Fires will send the appropriate component to
rectify the fault, free of charge.
Nothing in the warranty shall make Solution Fires liable for any
or special, incidental or consequential damages, injury to
persons or property, or any other consequential loss beyond
the consumer’s statutory rights. The liability on these issues is
covered by Solution Fire Terms and Conditions of Sale.
Solution Fires total liability extends only to the purchase
price paid for the goods, except where such a limitation
is prohibited by statute. Solution Fires, in the event of a
warranty claim, reserves the right to either replace the
goods in question or to refund the purchase price of the
goods. The Solution Fire warranty does not affect your
statutory rights.
17

Exploded View
No Description Part Number
1 Remote Control 2203001
2 Fuel Bed 2203031
3Flame Screen 2203019
4 Power Supply Board 2203002
5 Main PCB Board 2203052
6 Fuel Bed LED 2203044
7 Flame LED 2203041
8 Flame Effect Drum 2203082
9 Synchronous Motor 2203047
10 Blower and Heater Assembly 2203050
EXPLODED VIEW
15
NO DESCRIPTION PART NUMBER
1
2
3
4
5
6
7
8
Front Log
Flame screen
Power Supply Board
Main PCB Board
Fuel Bed LED
Rotisserie
Synchronous Motor
Flame LED
2203031
2203019
2203002
2203052
2203044
2203041
2203082
2203047
2
3
6
7
8
9
10
+
AUT
ON
OFF
F
C
.
.
suMO TU WE TH FR SA 1
10 Blower&Heater Assembly 2203050
Remote Control 2203001
9
18
Replaceable Parts

Wiring Diagram
19

www.solutionres.co.uk I info@solutionres.co.uk
Capital Fireplaces, Units 12-17 Henlow Trading Est,
Henlow, Bedfordshire SG16 6DS